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Quality Inn East

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7050 East 21st Street & Shadeland Avenue, Indianapolis, IN 46219
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Quality Inn East
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Quality Inn East
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53 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Laurel, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

Staff said that the hotel was being remodeled and had recently become a non-smoking hotel. While there was no smoke odor, the bedspread had cigarette burns in it and the bathroom counter had cigarette burn marks/stains. The chairs in the room need to be replaced. The fabric one was worn and stained; the leather one had a large rip exposing... More 

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Fort Smith, Arkansas
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I could tell this was an older motel that had been renovated, but they had taken the time to really make it look great. The bedding was new, the room smelled great, the bathroom looked wonderful...the only thing that gave it away was older door that had been painted and redone (Just the door style) and the molding along the... More 

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Jackson, Ohio
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

For a nice place to stay at a very reasonable price, this is it. It is easy to access, just off of the freeway. Pleasant staff and clean, but worn rooms. Breakfast was better than other motels in this price range. The indoor pool and laundry room were well kept. When we are in East Indy, we will stay here.

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1 review
2 of 5 stars Reviewed February 7, 2015 via mobile

Pillows were lumpy, mattress was not comfortable and several young guests from a Wisconsin gymnastics club kept running up and down the upstairs hallways slamming doors all night i had an early flight and did not get any sleep, the hotel had a poor selection of channels and the heater had two settings, freezing and burning up.

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Hilton Head, South Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 9, 2014

Visited friends at nearby campsite and I was more comfortable there than here. No close parking, rooms so old and outdated. Why are places like this still in existence? The surrounding area was also questionable and if I had young children with me I would have not stayed. We were in a soccer tournament and I dreaded going back to... More 

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Hanover Park, Illinois
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 21, 2014

We stayed just one night at this hotel as we were passing thru the city, but we would stay again if we traveled that way again. The check in and out went quickly and smoothly and the people were very nice. The room was an average room for the type of hotel that it is. The carpet and furniture looked... More 

Was this review helpful? Yes 3
Regina, Canada
Top Contributor
122 reviews 122 reviews
54 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 3, 2014

This is an older property, but is in good repair. Probably time for some updating. Clean and comfortable. Breakfast room is well maintained and offers a good variety. Staff was friendly and helpful. The Internet access was poor requiring numerous sign ons during use.

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2014

I recently stayed at this motel for 2 nights. The staff was very helpful including the general manager Sam. The front desk clerk who work the a.m. shift was very professional and polite. Nice, clean decent, motel.

Was this review helpful? Yes 2
Clarkston, Michigan
Top Contributor
173 reviews 173 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 13, 2014

It was just average, nothing special, it was clean, but very out dated. The breakfast bar also was just average. It was noisy because of the indoor pool. Kids running up and down the hallway. I guess you get what you pay for.

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Big Rapids, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 27, 2014

I arrived at 1:45am and check-in took forever, I tried to use my Choice Gift Card and was told that the hotel didn't accept it. This was the ONLY reason I booked at this hotel and now it is 2am, where else am I going. As I'm leaving the front desk and walking to my room the couple that checked... More 

Was this review helpful? Yes 2
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Hotel & grounds (11)
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Room/suite (6)
Dining (5)
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