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All 184 Indianapolis hotels

Candlewood Suites Indianapolis Northwest

2.0 of 5 Hotel   |   7455 Woodland Drive, Indianapolis, IN 46278
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Ranked #81 of 184 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 3 weeks ago
J P Port Saint Lucie, Florida
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40 reviews from our community

Traveler rating
    20
    14
    2
    1
    3
See reviews for
7
12
6
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Saint Lucie, Florida
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We come to Indianapolis on a regular bases. The past two visits we have stayed at this IHG property and had a very good experience. This time is not horrible but, its not what we have come to expect. 1. Certainly with a reservation made 2-3 weeks in advance they knew we were coming and could turned the heat in... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Dear J P, I appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service and It is regrettable that we were not able to satisfy you this time. I can assure you that your feedback will be reviewed and most certainly forwarded... More 

Senior Contributor
41 reviews 41 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 27, 2014

We stayed in a King suite. There was plenty of room and everything was clean. As it was so late when we arrived, we opted to stay in for a late dinner and headed to the cupboard for some food. We were surprised to find pasta, vegetables, and tuna in addition to prepared meals. The kitchen had everything we needed.... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 14, 2014

After my initial interaction with the front desk staff and taking a quick tour of my room, I was very much impressed and intended on giving this hotel stay 5 stars... but it was the poor quality of housekeeping that had me change my rating. First of all, the room was AWESOME! After expecting a double bed room, we were... More 

Was this review helpful? Yes 1
LuJuan G, Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you so much for your feedback on you stay with us at Candlewood suites. I will be sure to use your feedback with our house keeping team, so that your next experience with us will be a better experience. I apologize for the room and hope we will earn yor buisness back in the future. More 

Jackson, Michigan, United States
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 2, 2014

Bottom Line Up Front: Stay away from this property. This property is in need of remodeling and updating. Staff should be retrained as well. On check in I was not greeted as a Rewards member. Once we reached our room the key card reader was broken and couldn't be fixed until the following day. The internet was slow and the... More 

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LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Rjason 2175 Thank you for your feed back on your recent stay with Candlewood Suites. We will be using your feed back, for training purposes. This is not the type of experience we wish for any of our guest to have, when staying with us. I apologize for the inconvenience that you encountered while you where with us, and hope... More 

Belize City, Belize
1 review
4 of 5 stars Reviewed August 7, 2014

My family and I spent a month at the Candlewood Suites and are happy we chose this hotel for our month's vacation in Indianapolis. It was in a great location with a choice of restaurants and shopping in close proximity; although, we didn't always have to eat out as our suite had a small but well equiped kitchen where we... More 

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LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for your stsy with us at Candlewood Suites. We are glad you enjoyed yor time with us and hope to see you back in the future. More 

Indiana
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 3, 2014

Located in the middle of a business park, close to everything you might need but far enough away to not feel super busy. Very friendly and helpful staff. Rooms are clean and hit the mark for this type of extended stay hotel. The location makes a great home base for nearby activities. Recommended.

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LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for choosing Candlewood Suites for your stay. I am glad yiu enjoyed your stay. We look forward to seeing you in the future. More 

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

Let me first say my husband and I loved this hotel until I got hom and checked my bank account only to find out I was double billed. When I called I was told it was a mistake and that the manager was gone for the day but would fix it first thing in the morning and would call me... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Dear LeeAnnR2012, Thank you for taking the time to write a review regarding our hotel. It is regrettable to hear your disappointment with our service. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your concern in further details. We have sent you a private message in order to obtain additional information... More 

Chicago, Illinois
Top Contributor
73 reviews 73 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 30, 2014

Spent most of this past month at this hotel. Clean and quiet rooms. Outstanding customer service. We will stay there next May. Only problem is that you need to makeup and clean your room if you need it done more than once a week.

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LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for choosing to stay with us st Candlewood Suites. We are happy you had a good experience, and look forward to seeing you in May for your stay. More 

Dyer, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

This is a lovely new facility. The staff was very friendly, helpful, and inviting. The room was clean and the kitchen well equipped. It is back from the road in an area where there are some office buildings so the location is quiet. I accidentally left my camera in the room after I checked out. When I called the hotel,... More 

Was this review helpful? Yes
LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for choosing to stay with us st Candlewood Suites. We are happy you had a good experience, and look forward to seeing you in May for your stay. More 

Bloomington, Indiana, United States
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2014 via mobile

Great hotel, traveling for work. Nice indoor pool and hot tub. Nice room with full fridge, stove and microwave. Convenient to 465 and easily accessible. There was a nice and friendly staff. It had a very comfortable bed.

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Additional Information about Candlewood Suites Indianapolis Northwest

Address: 7455 Woodland Drive, Indianapolis, IN 46278
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Indianapolis Northwest 2*
Number of rooms: 104
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