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Candlewood Suites Indianapolis Northwest

2.0 of 5
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7455 Woodland Drive, Indianapolis, IN 46278
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Candlewood Suites Indianapolis Northwest
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Ranked #83 of 184 Hotels in Indianapolis
A recent review
5 of 5 stars Reviewed April 18, 2015
Bettsyrn Willimantic, Connecticut
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45 reviews from our community

Traveler rating
    21
    17
    3
    1
    3
See reviews for
9
12
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Willimantic, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2015

I booked this hotel with some reservations. It was only $86.00 per night. It had a few negative reviews. But since this was an unexpected trip and expense, so cost was an issue I had to deal with. I was delightfully surprised when I got to my room. The room was spotless. The bed was very comfortable and the air... More 

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Servicestaff, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for posting your experience at our hotel. We greatly appreciate all feedback as it lets us know how we are doing or where the opportunities are to improve. We are extremely pleased to hear you enjoyed your stay and would recommend us. We look forward to you staying with us again and thank you for recommended us to... More 

Dallas
Top Contributor
91 reviews 91 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 9, 2015

Had traveled to Indy, for the Final Four weekend activities. This hotel was chosen because of the rate, and the ability to have kitchen amenities available if needed. It's in a predominately industrial business area and pretty secluded. Our room was spotless, the bed and bath linens appeared to be almost new. Service desk was extremely efficient and helpful. Indoor... More 

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Servicestaff, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for taking the time to tell others about your experience at our hotel. We hope you had a great time at the Final Four. We appreciate your feedback and look forward to having you stay with us again. Thank you, Jeri Reed General Manager More 

Geneva, Switzerland
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 31, 2015

No major complaints about this place. The room was comfortable, the wifi was okay,and the amenities were just fine. It's pretty quiet and tucked away, and a 15-20 minute drive to downtown. Plenty of fast food nearby if you're in a hurry, and a grocery store is minutes away. I would return if business brings me back to Indy.

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Servicestaff, Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for taking the time to provide feedback about your experience during your stay with us. We greatly appreciate your business and if you are back in Indianapolis we look forward to seeing you again. -Sincerely, Jeri Reed More 

Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 21, 2015

The staff were all wonderful! The location was great...close to IndyOrtho Hospital for us. The rooms were clean and spacious with comfortable beds. We will definitely stay here when we are in the area.

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LeslieGM, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Karen, Thank you for taking the time to write about your experience at our hotel. We greatly appreciate your feedback. We look forward to having you stay with us again. Thank you, Jeri Reed General Manager More 

New Brunswick, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 26, 2015

Internet is absolutely horrid, don't even attempt. Gym facilities on site are dated. Little far to walk to a few restaurants near by. Pool/whirlpool... Been maintenance issues there the times i have stayed. Price is right though and staff is nice.

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LeslieGM, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for taking the time to provide valuable feedback about your stay with us. We are sorry to read that we could not be rated a 5. We are working on improving our internet speed. We are happy to read that the price was right and the staff is "nice". We hope next time you stay with us we... More 

Port Saint Lucie, Florida
Top Contributor
54 reviews 54 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 23, 2014

We come to Indianapolis on a regular bases. The past two visits we have stayed at this IHG property and had a very good experience. This time is not horrible but, its not what we have come to expect. 1. Certainly with a reservation made 2-3 weeks in advance they knew we were coming and could turned the heat in... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Dear J P, I appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service and It is regrettable that we were not able to satisfy you this time. I can assure you that your feedback will be reviewed and most certainly forwarded... More 

Top Contributor
61 reviews 61 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 27, 2014

We stayed in a King suite. There was plenty of room and everything was clean. As it was so late when we arrived, we opted to stay in for a late dinner and headed to the cupboard for some food. We were surprised to find pasta, vegetables, and tuna in addition to prepared meals. The kitchen had everything we needed.... More 

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Senior Contributor
29 reviews 29 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 14, 2014

After my initial interaction with the front desk staff and taking a quick tour of my room, I was very much impressed and intended on giving this hotel stay 5 stars... but it was the poor quality of housekeeping that had me change my rating. First of all, the room was AWESOME! After expecting a double bed room, we were... More 

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LuJuan G, Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you so much for your feedback on you stay with us at Candlewood suites. I will be sure to use your feedback with our house keeping team, so that your next experience with us will be a better experience. I apologize for the room and hope we will earn yor buisness back in the future. More 

Jackson, Michigan, United States
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 2, 2014

Bottom Line Up Front: Stay away from this property. This property is in need of remodeling and updating. Staff should be retrained as well. On check in I was not greeted as a Rewards member. Once we reached our room the key card reader was broken and couldn't be fixed until the following day. The internet was slow and the... More 

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LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Rjason 2175 Thank you for your feed back on your recent stay with Candlewood Suites. We will be using your feed back, for training purposes. This is not the type of experience we wish for any of our guest to have, when staying with us. I apologize for the inconvenience that you encountered while you where with us, and hope... More 

Belize City, Belize
1 review
4 of 5 stars Reviewed August 7, 2014

My family and I spent a month at the Candlewood Suites and are happy we chose this hotel for our month's vacation in Indianapolis. It was in a great location with a choice of restaurants and shopping in close proximity; although, we didn't always have to eat out as our suite had a small but well equiped kitchen where we... More 

Was this review helpful? Yes
LuJuan G, General Manager at Candlewood Suites Indianapolis Northwest, responded to this review

Thank you for your stsy with us at Candlewood Suites. We are glad you enjoyed yor time with us and hope to see you back in the future. More 

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