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All 183 Indianapolis hotels

Hilton Garden Inn Indianapolis Airport

3.0 of 5 Hotel   |   8910 Hatfield Drive, Indianapolis, IN 46241
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92%
Ranked #3 of 183 hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed March 23, 2014
Brandi T Henderson Ky, United States
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303 people have reviewed this hotel

Traveler rating
    197
    81
    18
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Hilton Garden Inn Indianapolis Airport
See the most recent reviews
Henderson Ky, United States
1 review
4 of 5 stars Reviewed March 23, 2014

Very nice hotel with all the comforts of home. The only thing I did not like was that I could hear everything my neighbor did including turning on the TV at 1 in the morning and staff at the restaurant sitting around scaring their heads and then waiting to seat me. I went for somewhere else for breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Brandi T: Thank you so much for the review of our Hotel. I apologize for the problem experienced at breakfast. The Restaurant was very busy with the Big Ten tournament in town and we were doing the best we could to handle the morning rush and get everyone seated in a timely manner. This is not typical of the... More

1 review
5 of 5 stars Reviewed March 22, 2014 via mobile

Located in an up and coming area the Hilton Garden Inn was a very pleasant get away. Roxann my lovely waitress at breakfast every morning was the highlight of the stay, she brightened my morning everyday!

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Robbyvall10:: Thank you for the review of our Hotel and the recogntion for Roxanne, one of our valued associates. I will share your nice comments with her for a job well done. We appreciate your business and feedback and look forward to the opportunity to serve you again. More

Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed March 21, 2014

Staff was quick, easy, and very helpful! Stayed there for business reasons and restaurant staff was very helpful, especially Roxann! The rooms were ready ahead of schedule which allowed me to drop off my bags early. I look forward to staying here again.

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear TRip22212014: Thank you for your review and we are pleased you enjoyed your stay and the excellent service provided by Roxanne, a valuable team member. I will make sure I give her recognition for job well done. We realize you have a choice and are pleased you chose us. We thank you for your business and look forward to... More

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2014

I stay here once or twice each week. The staff is always friendly and helpful. the rooms are consistently clean and in proper order. I also enjoy the breakfast in the hotel restaurant, where Roxanne always remembers my usual order which is nice too.

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Jackson9S: Thank you for the review and we are pleased you always enjoy your stays with us. I will share your comments with the staff and a big thank you out to Roxanne for the great service. We tahnk you for your loyalty and business and have a great weekend. More

Miami, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 19, 2014 via mobile

As a Hilton Diamond Member I get to spend over 80 nights a year at different Hilton Properties and I can tell you that this location is one of the best in terms of customer service. Sara at the bar is just amazing, she always remembers what I like and always greets me with a big smile! Raven,Jamie,Amy,Jeremy,Randy are always... More

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Sion-33126: Thank you so much for the glowing review and mention of our valued team members. I totally agree that our people make the stay and the difference in a good stay, or great stay. I will share your comments with all the staff and a big thank you and hardy "high five" for jobs well done. We certainly... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed March 16, 2014 via mobile

Stayed here due to SWA overbooking. They have a nice bar and great staff. Wish there was a strip club close by but can't blame Hilton. Teresa and Cori were pretty solid bartenders and VERY nice to look at:) #YOLO

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Jesshebdon: Thank you so much for the rveiew and I will share your comments with Teresa and Cori for a job well done. We appreciate your business and hope you had a safe trip home. Have a great week. More

Indianapolis
1 review
5 of 5 stars Reviewed March 14, 2014 via mobile

Teresa in the restaurant was excellent! Very personable! The food was awesome and we really appreciated this the night before we flew out to start our vacation. The rooms were adequate and pretty well kept. This will be our go to hotel for the night before a flight from now on!

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Bailey 1007: Thank you so much for the review of our Hotel and restaurant. We are pleased you enjoyed your stay and the the service provided by a valued staff member, Teresa, in our restaurant. I will share your comments with the staff and with Teresa goes a hardy high five for a job well done. We appreciate your... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed March 10, 2014

Great hotel and very friendly personel, Teresa on daytime breakfast is very friendly and courteous, nice way to start the day :) traveling is much better if you come across friendly profesdional staff. Would recommend to family and coworkers

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Mikego63: We tahnk you very much for the review and recognition of one of our new and valued teams members Teresa. I will share your comments with her along with a hardy "High five" for a job well done. We appreciate the business and look forward to serving you again. More

princeton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

Great park, stay and fly. Shuttle was on time with a very friendly driver. The pick-up and return was excellent as well. We waited about 5-10 minutes for the shuttle and we were taken right to our car.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Christie G: Thank you so much for the review and we are please you enjoyed your stay and the value offered in Our Park Stay and Go package. We sincerely appreciate your business and look forward to the opportunity to serve you again. More

New York, NY
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 4, 2014

I ended up staying here when my flight was cancelled due to some bad weather at home. Last year, I stayed at the Hampton Inn right next to this hotel and decided to stay here this time since it had the restaurant in the building. The staff are friendly and the rooms are nice. Having a restaurant with a bar... More

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Mgott26: Thank you for the detailed review of our Hotel and services. I am sorry you did not notice the large differences in the rooms. All of our rooms are equipped with microwaves and refrigerators, Keurig coffe makers, Garden Sleep system adjustable beds and several other upgraded items. Our restaurant and lounge serves excellent food and nightly specials sure... More

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Additional Information about Hilton Garden Inn Indianapolis Airport

Address: 8910 Hatfield Drive, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
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Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Indianapolis #3 Family Hotel in Indianapolis #5 Green Hotel in Indianapolis #24 Romantic Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more   less 
Number of rooms
126

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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