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Hilton Garden Inn Indianapolis Airport

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8910 Hatfield Drive, Indianapolis, IN 46241
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Hilton Garden Inn Indianapolis Airport
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512 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Indianapolis Airport
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Warsaw, United States
1 review
5 of 5 stars Reviewed August 18, 2015

This hotel was very clean and welcoming. The staff were friendly and helpful from arrival to departure. The room was clean and nicely furnished. The breakfast was excellent, especially for the price. I would highly recommend this hotel, as the whole experience was top-notch. No complaints.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adam C
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Adam C, Thank you for leaving us such an awesome review! We are happy to hear you enjoyed your stay with us and that you were able to take advantage of the amazing Restaurant we have onsite. We look forward to serving you again the next time you are in the Indy area! Thanks, Genny Pickle More 

New York City, New York
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 12, 2015

I stayed one night in this hotel in order to attend a racing event in Indianapolis - and did not have a very good experience. First, the hotel shuttle took almost one hour to arrive. There were several of us waiting for the shuttle, we kept calling the hotel who kept telling us it was on the way, and the... More 

Helpful?
1 Thank mrmnem
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear mrmnem, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Centennial, Colorado, USA
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 11, 2015

This hotel is just a few miles from IND and offers 24 hour complementary shuttle. The rooms were spacious and nice. Refrigerator and microwave provided along with Keurig coffee maker. Water and mints provided, nice touch.

Helpful?
Thank sydfosters
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear sydfosters, Thank you for staying with us and taking the time to leave us a review! I am glad to hear that you enjoyed the awesome amenities that we have at the hotel. We look forward to serving you again in the future! Thanks, Genny Pickle More 

Richland, United States
1 review
4 of 5 stars Reviewed August 8, 2015

I usually try to stay at Hilton facilities because of my past experiences with them, and their exclusive use of select comfort (air) beds. I stayed here for the week in July of '15. This facility was nearly new, and clean, but could have used some more attn to detail on the room cleanliness. The upholstered chair in the room... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald C
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Ronald C, Thank you for choosing to stay with us during your visit to the City! We always appreciate the guests feedback and we appreciate you taking the time to leave us a review! We look forward to having you stay with us again the next time you are in the area! Thanks, Genny Pickle More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 7, 2015

We have hosted a small event at this hotel several times. The staff is great to work with and they do a great job of remembering some of the small details that are important to us and our company. Nikki with Banquet Services did a great job this past week in making sure everything was set up correctly as well... More 

Helpful?
1 Thank Kimberly S
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Kimberly S, Thank you so much for taking the time to leaves us a review! I will be sure to pass along your kind words to Nikki in our Banquet Department and Sara at the Restaurant Bar. We always enjoy having your group here with us and we look forward to another successful year with you in 2016! Thanks,... More 

Phoenix, United States
1 review
4 of 5 stars Reviewed August 4, 2015

The HGI at IND shows the consistent good quality of the brand, but the hotel is in the middle of a field and there are no nearby restaurants or bars, so the location was a small negative. Proximity to the airport was ok.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William P
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear William P, Thank you for choosing to stay with us and for taking the time to leave us a review! We hope you choose to stay with us again the next time you are in the area. Thanks, Genny Pickle More 

Olathe, Kansas
1 review
5 of 5 stars Reviewed August 2, 2015

Very clean. New. Staff was very accomodating and friendly. Liked the food options. Convenient to the interstate and the airport. Good for business or family trips. We would definitely stay here again.

Helpful?
Thank TippyJuly
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear TippyJuly, Thank for taking the time to leave us a review and for choosing to stay with us! I am happy to hear that you enjoyed our excellent food options on property and the convenience of the interstate to our location. We look forward to having you stay with us the next time you are in our area. Thanks,... More 

Baltimore, Maryland
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 2, 2015 via mobile

We stayed here during GENCON and thoroughly enjoyed having a quiet place outside of the city to escape to. We are Hilton honors members so breakfast and WiFi were free. If you are breakfast is 11 dollars but is well worth it. Shuttle service was convenient to and from the airport. Staff held our bags while we went out the... More 

Helpful?
Thank Alicia F
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Alicia F, Thank you for choosing to stay with us while you were in town for Gen Con, the best 4 days of gaming! The staff always enjoys having large groups stay with us that are in town for special events. I am glad to hear everything went well and we look forward to serving you again in the... More 

Marco Island, Florida
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 1, 2015 via mobile

Nice hotel and very convenient to airport. Would suggest they add something to laundry as it had the hospital institutional smell, but all towels and linens were clean and plentiful. I usually do not eat at hotel restaurants, and this location is not convenient to walk to restaurants so I ate there and was pleasantly surprised by a very good... More 

Helpful?
1 Thank SugarHillSweet
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear SugarHillSweet. Thank you for choosing to stay with us! I am glad to hear that you enjoyed your stay. And thank you for your comment on the laundry, I will be sure to pass that along to our Housekeeping Executive. We look forward to having you stay with us the next time you are in the area! Thanks, Genny... More 

Cincinnati, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 30, 2015

We were flying out of Indianapolis on vacation on a 7am flight & didn't want to drive over from Cincinnati at 3am so we stayed at this hotel. The rooms are VERY nice, the desk people were quite pleasant and helpful, and the location was convenient. We paid a little extra, so we could park at the Hilton while we... More 

Helpful?
1 Thank musicman513
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear musicman513, Thank you for taking the time to leave us a review! I am happy to hear that you enjoyed your stay with us and that you were able to take advantage of our Park, Stay, and Go package. We look forward to having you stay with us again the next time you fly out of Indy! Thanks, Genny... More 

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