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Hilton Garden Inn Indianapolis Airport

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8910 Hatfield Drive, Indianapolis, IN 46241
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Hilton Garden Inn Indianapolis Airport
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Hilton Garden Inn Indianapolis Airport
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417 reviews from our community

Traveler rating
    281
    100
    23
    11
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Indianapolis Airport
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Acworth, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Room was very clean and curtains closed and made a dark room. Breakfast was served fast, accurate and with a smile from Megan. Poached eggs where cooked perfect from Anthony. This is very close to the IND airport and a great place to stay.

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Michael M, Thank you for leaving us a review and choosing to stay with us! We do have an awesome breakfast here and Megan and Anthony are an added benefit with their great service and chef skills. I will be sure to let them know that you appreciated them taking great care of you. We look forward to having... More 

Illinois
Top Contributor
87 reviews 87 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was close to the airport, clean and quiet. We normally stay at Hampton Inns because of the free breakfast. Since we were leaving before the breakfast hours to catch a flight, we decided to try the Hilton Garden Inn. It met our needs plus.

Was this review helpful? Yes 2
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear ILNaturetrav, Thank you for choosing to stay with us and for leaving us such a good review! I am happy to hear you were able to take advantage of our park and fly program and that it was an added convenience for you. We look forward to having you stay with us the next time you are in our... More 

Largo, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nozzle of the hairdryer was broken and had sharp edges, microwave not level due to missing leg. Restaurant just OK. Nice ambiance. Cookies and lemon water in the evening. Staff very pleasant and helpful. Location convenient.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Hi Louise F, Thank you for leaving us a review. I am sorry to hear that you were not fully satisfied with your stay. We will look into the amenities in the guest room and get those problems fixed. I hope you give us the opportunity to serve you again in the future. Have a great day! Thanks, Genny Pickle More 

Fort Myers, Florida
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean and fairly new, with a nice, on-location restaurant. They have lemonade free in the afternoon and coffee in the morning, I believe. I don't drink coffee, so I am not 100% sure, but I think coffee and tea were free in the lobby. Other than that, no 'free' breakfast, but a nice for-pay buffet. Dinner... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear AIRMANQ, Thank you for leaving us such a detailed review! I am so happy to hear you enjoyed your stay and that Bree went above and beyond to take care of you. We look forward to having you back with us in the future! Thanks, Genny Pickle More 

Memphis, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Expected more from this hotel, staff not as friendly as other Hilton hotels, but it served it's purpose. Good location for business near the airport. A bit far from downtown but not too long of a drive.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Mitchell L, Thank you for taking the time to leave us a review! I am sorry to hear that our service fell short for your stay with us. I hope you give us the opportunity to better serve you in the future. Have a great day! Thanks, Genny Pickle More 

Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn Airport lives up to the historical solid level of service and ambiance. Shelby went above and beyond to assist us with our requests & made our short stay comfortable. Thanks so much for putting the customer first. First class!

Was this review helpful? Yes 2
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear RKSAM, Thank you for choosing to stay with us and taking the time out of your day to leave us a review. I will be sure to pass along to Shelby the job well done! We look forward to having you stay with us the next time you are in our area! Thanks, Genny Pickle More 

ohio
Top Contributor
145 reviews 145 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

just stayed here over the weekend - this is a very nice hotel, with a small bar and restaurant on site, which is a good thing because there is not a lot close by. Really nice lobby area, and the rooms were very comfortable. The hotel was very clean and service was excellent. There is a nice pool and small... More 

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Livetotravel, Thank you for staying with us and taking the time out of your day to leave us a review! I will look into the elevator comment and see what we can do to fix that. I appreciate your kind words that you said about our property and we hope to get the opportunity to serve you again the... More 

Oakland, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I needed to stay at a hotel close to the Indy Airport so that I could take an early morning flight back to California. The hotel, with free shuttle service to the airport, is clean, comfortable and is staffed with excellent workers. One in particular, Bree, who works in the restaurant, personally delivered my late night dinner; her great personality... More 

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Robert C, Thank you for staying with us the night before your trip! I am happy to hear Bree was a great help to you and I will be sure to pass along your kind words to her. We look forward to serving you then next time you are in our area! Thanks, Genny More 

Simpsonville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015 via mobile

We ate here during our stay at the FDIC. Amy was friendly; she helped me find the perfect dinner. I had the spinach salad (added chicken), with awesome garlic croutons on the side. Very attentive, yet unobtrusive, service. Thank you Amy!

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Patty M, Thank you for choosing to stay with us and for taking the time to leave us a review. I am glad to hear you were able to take advantage of our Garden Grill Restaurant onsite and that Amy was able to make some great recommendations for you. We look forward to serving you again the next time... More 

Johns Creek, Georgia
1 review
5 of 5 stars Reviewed April 18, 2015

Been staying at this hotel since 2011 and it is great. Very clean, convenient to airport, a 20 minute ride to downtown, free parking, shuttle service, incredible friendly staff, full service restaurant for breakfast & dinner, and a great bar. Service is excellent and Sarah behind the bar and Roxanne & team in the dining room at breakfast will take... More 

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Tim M, Thank you so much for your continued loyalty to Hilton as well as our property! I am so happy to hear that you have been staying with us for almost 4 years when you are in town and that the staff takes great care of you! I will be sure to pass along your kind words to... More 

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