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Hilton Garden Inn Indianapolis Airport

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8910 Hatfield Drive, Indianapolis, IN 46241
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Hilton Garden Inn Indianapolis Airport
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Hilton Garden Inn Indianapolis Airport
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399 reviews from our community

Traveler rating
    270
    98
    19
    10
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Indianapolis Airport
See the most recent reviews
Austin
Top Contributor
103 reviews 103 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Bree that took care of my table this evening did an excellent job. It was so nice to be around so personable after a very difficult work day Great location not far from the airport. I'll be back to this location next trip to Indy

Was this review helpful? Yes 2
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Steve S, Thank you for choosing to stay with us and leaving us a great review on your experience in our restaurant. I will be sure to pass along your kind words to Bree! We look forward to having you stay with us again! Thanks, Genny More 

Harwinton, Connecticut
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Surprisingly easy access to the airport, without being directly on the airport. One exit down and take a left, you are there, getting back was even easier. I flew in late in the day and the last thing I want is a hassle at the hotel. It was late, after dark, and raining. I got in and through the front... More 

Was this review helpful? Yes 2
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Keith802, Thank you for choosing to stay with us and leaving us such an awesome detailed review! I am glad to hear you found our location convenient and that we met your needs while you were with us! We look forward to having you stay with us in the future! Thanks, Genny More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service Shelby provided is second to none. I visited this location for my recent trip to attend the Final Four in Indianapolis, and really enjoyed the stay and the staff at this property, particularly the great personality of Guest Service Representative Shelby Glenn. This is a great location. I really enjoyed my stay.

Was this review helpful? Yes 3
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear vtingram, Thank you for choosing to stay with us during your visit to the Final Four! I am glad to hear you enjoyed your stay and that Shelby went above and beyond to make your experience memorable. We look forward to serving you again the next time you are in our area! Thanks, Genny More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Hilton Honors Diamond member. I booked this hotel while in Indiana on business. I was greeted warmly at check-in and told I had been upgraded to a whirlpool suite. I have had several back operations and was very appreciative. I went back to my car to drive to a restaurant for dinner. Upon my return to the... More 

Was this review helpful? Yes 5
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear BYRON A, I am sorry to hear your stay with us was not satisfactory. We will be following up on the issue to ensure this doesn't happen again in the future. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us... More 

Charlestown, Indiana
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Took my grandson to Indy for some spring break adventures. We stayed here for two nights. Our room was located on the 18th floor, which worked well for us because the pool is on the 19th floor. The room was clean, well furnished, and the bed was perfect. The staff were very helpful, profesional,and friendly. We had the buffet breakfast... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear IndianaMike302, Thank you for leaving us such a kind review! I am happy to hear you and your son enjoyed your stay and were able to enjoy our wonderful city as well while you were on your spring break. We look forward to having you stay with us in the future! Thanks, Genny Pickle More 

Terre Haute, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed on a Friday night, my husband had a meeting and his company provided the room. Great location, 1/2 block from Monument Circle, within walking distance of Circle Center Mall, Convention Center, Lucas Oil stadium, and Bankers Life Field House. Pleasant staff, went out of their way to provide dinner and entertainment ideas for the evening. Extremely nice room, slightly... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear DebbieK947, Thank you for your review, however I do believe you stayed at the Hilton Garden Inn Downtown by the comments you made. I will reach out to Trip Advisor and see about getting them to move your response to the correct hotel. If you ever have a need by the airport we would love to have you stay... More 

Sammamish, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Easy access to the airport and surrounding restuarants and businesses. Rooms are clean, Breakfast is very nice; and a good value. I would recommend if you are traveling on business. This hotel is excellent for a quick trip in and out of the Indy area; and is located near many manufacturing & warehouse businesses.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Todd L B, Thank you for leaving us such a kind review! I am happy to hear our location suited your needs and that your stay was enjoyable. We look forward to having you stay with us the next time you are in our area! Thanks, Genny Pickle More 

Seattle, Washington
Top Contributor
93 reviews 93 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed here before but only in their standard rooms so wanted to write a few comments as I was recently upgraded to a suite. The room was enormous, I'm pretty sure I've had apartments that were smaller. The entire room was clean, bathrooms were both plenty big and the living area was quite open. The kitchenette was a bit... More 

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Brian W, Thank you for choosing to stay with us on your trips to Indianapolis! I am glad to hear that you enjoyed our two room suite and that our staff took care of you during your stay. We look forward to having you stay with us in the future! Thanks, Genny More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

I was only in town for one night on business and the hotel exceeded my expectations. The front desk employees were very friendly, the fitness facility was just the right size (big plus that all the equipment worked), and the room service was friendly, fast and tasty. The room was very cozy and clean and I enjoyed the big desk... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Hello, Thank you for taking the time to leave us such a kind review! I am happy to hear the staff and hotel exceeded your expectations. We look forward to having you stay with us again the next time you are in Indianapolis! Thanks, Genny More 

Buford, GA
Top Contributor
54 reviews 54 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel looks like a nice garden inn at first glance but buyer beware. After checking in, I found this to be the dirtiest garden inn I have ever stayed in. There were pieces of snack mix on my couch. Which means they didn't clean. My adjustable bed did not adjust( hard as a rock) so much for hilton bedding.... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear John M, I am so sorry to hear that your stay with us was disappointing. I have followed up with our housekeeping executive and she will be speaking to her staff to ensure we don't have a problem like this in the future. We had a large sports team in over the weekend that you stayed with us and... More 

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