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All 184 Indianapolis hotels

Hilton Garden Inn Indianapolis Airport

3.0 of 5 Hotel   |   8910 Hatfield Drive, Indianapolis, IN 46241
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92%
Ranked #4 of 184 hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 weeks ago
mpsmith47304 Indianapolis, Indiana
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293 people have reviewed this hotel

Traveler rating
    190
    79
    17
    5
    2
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37
33
27
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Hilton Garden Inn Indianapolis Airport
See the most recent reviews
Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel id well kept. AS part of a chain, it has a certain look and feel, but manages to feel fresh. The room was clean, the coffee station was kept well supplied, and even the restaurant was good. Our small conference was well and cheerfully supported by the staff. It only lacks 5 stars for being quite far from... More

Was this review helpful? Yes 2
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear mpsmith47304: Thank you so much for the review of our Hotel and services. We realize we can't do anything about the remote location in a new and growing area, so we try our best to give 5 star service, food and accomodations and we thank you for the acknowledgement and recognition of that. We appreciate your business and look... More

Greenfield, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel is very nice, very clean with high end decorating, appropriate amenities although we did not participate in any of them due to us attending a wedding and then left the next day, the room was very comfortable and quiet, but the bed was horrible-way too hard and made it difficult to get a good nights sleep. Loved... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Beth I: Thank you for the review and We are pleased you enjoyed your stay. I am sorry to here that you were unable to find a suitable setting on your Garden Sleep System bed. The settings are subtle and take several minutes to adjust. We do thank you for your business and hope to have the opportunity to... More

Calera, Alabama
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is located in the prefect place for both tourist and business. It is walking distance to pretty much any food you want. The rooms are great and very clean. I could not hear anything outside my room which made for a great nights sleep. The staff is also wonderful. I would recommend this to anyone traveling to the... More

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Iferg30: Thank you for the review of our Hotel and we are pleased you enjoyed your stay. We thank you very much for your business and look forward to the opportunity to serve you again. More

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the first time I have stayed in a Hilton Garden Inn and was very impressed. After driving in from Kansas we were tired and hungry, it was late, and we were greeted with a friendly face and inviting lobby. The rooms are beautiful and for the price you cannot go wrong. We had dinner in the Garden restaurant... More

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear eas1404: Thank you so much for taking the time to review our Hotel. We are pleased you enjoyed your stay and the services provided. After a long weary trip we are happy that we were able to give you the relaxation you deserved. We appreciate your business and hope to have the opportunity to serve you again. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Food and service were great! Tasha was very attentive to my client and I during our meal here at the Hilton Garden Inn. I highly recommend eating in this restaurant located conveniently in the hotel lobby.

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Devan A: Thank you so much for the review of our restaurant and the recognition of a valued team member in Tasha. We are pleased you enjoyed your meal and service and I will share your comments with Tasha for a job well done. We thank you for your business and look forward to the opportunity to serve you... More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have nothing but good things to say about the Hilton Garden Indianapolis Airport location. I have been in Plainfield, IN for a month and half telecom project and the Hilton Garden Inn has been more than accommodating. Jenny Pickle in sales has been my point of contact, and she has personally handled all my room requests, date changes, etc.... More

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Kyle O: Thank you so much for the review of our Hotel and Services. I will share your comments with the staff and a special thank you and high five to Genny for a job well done. We were glad to be your home away from home during your stay in the area and hope to be your first... More

Raleigh, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

Great staff, excellent rooms, breakfast served at 6:00 AM not so good if you have flight @ 7:00 AM or earlier. When I have had breakfast it was excellent and I looked forward to having it again but it was not possible.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Steve S: Thank you for the review of our Hotel and I am soory that your early flight caused you to miss our breakfast hours. We do thank you for your business and I hope your next visit allows more time to enjoy breakfast. Have a great summer. More

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 20, 2014

In general, this hotel is a very nice hotel for the cost. It is clean, well-maintained, and the staff was friendly and professional. Now the details: 1. Room/Bath: Nice. Very clean, INCREDIBLY COMFORTABLE beds (what type of beds are those?), and well maintained (i.e. no worn out carpet or furniture, etc). Bathroom was nice, simple, and clean. (In case you... More

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dead David D: Thank you so much for thr detailed review of our Hotel and facilities. We try very hard to provide services and amenities that are a consistent and good value and are pleased you enjoyed your stay. We know you have a choice and hope we will become your first choice when visiting our great city again. Thank... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed June 19, 2014

This hotel is very convenient to the airport, has a free shuttle, and also gives you the option of leaving your car for an additional fee (I think this might be seasonal, I'd call to ask). It's a great option if you have an early flight out of IND. The hotel itself is new, very clean and comfortable, with useful... More

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Sw_756: Thank youfro taking the time to review our Hotel. We are pleased you enjoyed your stay and the service provided. I will share your comments with the staff and a high five to Tasha, for a job well done. We thank you for your business and look forward to the opportunity to serve you again. More

Dallas, Texas
1 review
5 of 5 stars Reviewed June 19, 2014

I stayed at the Hilton Garden Inn June 17-18. The restaurant manager seemed a little disorganized and confused. After 45mins of waiting on my food a new bartender arrived and informed me my order had not been placed in the computer. She quickly placed my order and apologized and offered me a free salad or cup of soup for my... More

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear John McDon: Thank you for the review of our Hotel and Restaurant and I apologize for the wait on your first experience. I am glad that Megan took care of your order and provided an apology and good follow up service. I will make sure and share your comments with her for a job well done. We thank you... More

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Additional Information about Hilton Garden Inn Indianapolis Airport

Address: 8910 Hatfield Drive, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
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Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Indianapolis #5 Family Hotel in Indianapolis #5 Green Hotel in Indianapolis #17 Romantic Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more   less 
Number of rooms
126

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