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Hilton Garden Inn Indianapolis Airport

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8910 Hatfield Drive, Indianapolis, IN 46241
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Hilton Garden Inn Indianapolis Airport
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Hilton Garden Inn Indianapolis Airport
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416 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mc Donald, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I chose this hotel because of its location to the airport and previous guest ratings. I was a little concerned about noise from passing planes, never heard a noise once inside. We came here for the race knowing we were going to ride the bus and not try to drive to the track. The hotel has a... More 

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USA
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This place as you would expect with any Hilton is clean and beautiful. Indoor pool that is genuinely HEATED (and this girl has been to many a hotel that states "Heated Indoor Pool".. and yet time after time it is NOT.. this one really IS !) The rooms are well kept and decent sized but I wish they served food... More 

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Clearwater, Florida
Top Contributor
134 reviews 134 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for an early flight out if IND. This hotel is new. The best things are that it is one exit from the airport. It will take maybe 10 minutes to get to IND. The not so good thing is that the majority of restaurants are FAR away. The hotel is right next to a Fed-Ex facility and a... More 

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear ninjadad, Thank you for leaving us a review! I am glad to hear that our location was convenient for you flying out of the airport. We hope you choose to stay with us again the next time you have a need in our area! Thanks, Genny Pickle More 

Greene, New York
1 review
5 of 5 stars Reviewed 1 week ago

Attending my sons wedding as a group we had one issue being separated. However when I complained they were fast to respond.The people in this hotel are an amazing staff. They went out of their way to take care of my blind mother.The breakfast was always yummy and made to order all you can eat for 11.00.I would stay there... More 

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Cheryl, It was a pleasure having your wedding group with us over the weekend! I am happy to hear that you enjoyed your stay and were able to take advantage of our excellent breakfast that we have to offer and that you got a great night's sleep on our adjustable beds. We hope you get the opportunity to visit... More 

caribbean
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

From the minute I walked in the door and was greeted by Marcella Bemar I knew were would have and excellent stay at this Hilton Garden Inn. We arrived a few hours before check in time and this was no problem for Marcella, I did not expect to be able to get into the rooms at this time but Marcella... More 

Review collected in partnership with Hilton Garden Inn

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Carribeantommyjohn, Thank you so much for staying with us and taking the time out of your busy schedule to leave us a review! I am so happy to hear that one of our valued associates Marcella was able to make your stay memorable. We strive to be number one in customer service and with people like her on our... More 

Elizabethtown, Kentucky
Top Contributor
71 reviews 71 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my daughter and grandsons for the Grand Prix of Indy weekend. The layout is a typical Hilton Garden Inn but the staff at this hotel is truly outstanding. I had an issue with my daughter and the boys coming in standby on the airline and was unsure if they would make it. The desk attendant, Sarah, worked... More 

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear BigMike60_70, Thank you for taking the time to leave us such an excellent review! I am so happy to hear that you enjoyed your stay with us and that Sara was able to assist you in making a great stay into a wonderful stay! We look forward to having you stay with u the next time you are in... More 

Chicago
Top Contributor
52 reviews 52 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This seemed like a newer hotel, however, I do have a couple issues. First I found the bed rather stiff and uncomfortable. I was a bit worried when I got on the elevator as the door made some un-natural noises. Finally be warned the breakfast is not free! I should have know better, but, it was not made clear to... More 

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear mjd1267, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Clinton, Indiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My complaints have nothing to do with our room. Upon arrival at about 3 pm, we went to the room to relax for a little bit. I was barely asleep when my girlfriend who was watching TV heard the door open! Needless to say the nice couple that entered our room was quite surprised to see us laying there! I... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Rob B, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent care given by the staff and an overall great experience. I've stayed at this hotel for the past 7 years and our organization has chosen to return year after year. They must be doing something right!

Review collected in partnership with Hilton Garden Inn

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Kerri B, Thank you for taking the time to leave us a review! I am so happy to hear that your company has been doing business with us for so long. Our staff does an excellent job on taking care of our guests and we look forward to having you stay with us the next 7 years! Have a... More 

Acworth, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Room was very clean and curtains closed and made a dark room. Breakfast was served fast, accurate and with a smile from Megan. Poached eggs where cooked perfect from Anthony. This is very close to the IND airport and a great place to stay.

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Michael M, Thank you for leaving us a review and choosing to stay with us! We do have an awesome breakfast here and Megan and Anthony are an added benefit with their great service and chef skills. I will be sure to let them know that you appreciated them taking great care of you. We look forward to having... More 

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