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Hilton Garden Inn Indianapolis Airport

3.0 of 5 8910 Hatfield Drive, Indianapolis, IN 46241
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Hilton Garden Inn Indianapolis Airport
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Hilton Garden Inn Indianapolis Airport
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368 reviews from our community

Traveler rating
    247
    93
    18
    8
    2
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198
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just outside the airport and a bit remote from downtown, but always a very good experience at this property. Very clean, great service - nothing to complain about. I stay here nearly 100% of the time when I visit Indy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Steve S, Thank you for taking the time to leave us a review! We appreciate your kind words and we are glad we are able to serve you each time you come to town. We look forward to having you stay with us again! Thanks, Genny More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Very convenient to airport, but the business center is lacking somewhat. If you need to utilize a web browser other than Microsoft IE, you are out of luck. Rooms could be cleaned better. No happy hour specials.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Q7773QXscotth, Thank you for taking the time to leave us a review. I will pass along your comments about the business center, rooms and bar area. We appreciate your feed back as we are always striving to do better and create a wonderful experience for our guests. I hope we will see you again the next time you are... More 

Indianapolis, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Very rude check in attendant, and the food and wine was below par. Waitress and bartenders had no experience with wine, and the food was dry and overcooked. No resolutions were offered when I complained.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Michelle L, Thank you for taking the time to share feedback on your recent stay with us. We appreciate your candid review and regret the poor impression we have made. We will use your comments as we continue to improve our guests experience and hope you will return to stay with us the next time you visit the area.... More 

Terre Haute, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel is near Indy airport & provides shuttle service. We used the Park & Stay package which is so convenient. Hotel is clean, staff are professional & friendly, restaurant & bar quite good. Upon our return the hotel had brooms and shovels we could use to clear our vehicle of snow (very helpful)!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Linda Chiad, Thank you for leaving us a review! I am glad to hear you enjoyed our park and fly program. We look forward to serving you again the next time you are in the area. Thanks, Genny More 

1 review
5 of 5 stars Reviewed 1 week ago

Great food great service Amy. G. Was a very prompt and hospitable server really enjoyed the meal and the apple pie recommendation. Would recommend the restaurant to anyone in the area. Rum and coke was good as well.

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Robert F, Thank you for your kind review! I am glad to hear Amy was able to recommend our fabulous apple pie to you. Ii will be sure to give her a Job Well Done the next time I see her. We look forward to serving you the next time you are in our area. Thanks, Genny More 

Cincinnati, Ohio, United States
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I was staying nearby and stopped in for dinner. The Walleye dinner was cooked perfectly and all the portions were generous. My server, Amy was friendly and attentive. The only thing that was a bit odd was the setting - in the lobby near the chilly front door.

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear MRG67, Thank you for taking the time to leave us a review! I will be sure to let your chef know that the Walleye was spectacular and I will give Amy a big high five for her excellent service. We look forward to seeing you again the next time you are in our area! Thanks, Genny More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

stayed to park and fly. On our return, we stopped for dinner before heading home. Bree was fabulous. She was very attentive and made sure that we were well taken care of. One of the best experiences that my husband and I have had.

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Eddieandcarmie, Thank you for choosing to stay with us and taking time to leave us a review. I am happy to hear you enjoyed our park and fly program and that Bree was able to go above and beyond in making your dining experience memorable. Bree is a new addition to our team and I will be sure to... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Amy (waitress in the restaurant) was excellent...friendly, great recommendations on meals, great service. Food is good. Hotel location is good. Rooms are clean, new. Airport shuttle was fast with friendly service even mid-day (Mohamed). Good people here.

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Melissa T, Thank you for taking your time to leave us a review! I am glad to hear that Amy took great care of you in the restaurant and that Mohammad was able to make your shuttle experience memorable. We appreciate you choosing to stay with us and look forward to serving you again the next time you are... More 

New Brunswick, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Beds are absolutely horrid. Typically when I stay at a garden thy have the feather beds, the ones here are slab beds. When checking in I was not welcomed as a diamond and i was not offered an upgrade, although hotel was empty. I go to restaurant 90 minutes before posted closing and i feel like i am being rushed... More 

Was this review helpful? Yes 1
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More 

Lawrenceville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

great place to stay for park and fly, very nice, clean hotel and very friendly, helpful staff. Rooms were quite and good, free WiFi. Always coffee and cocoa in the lobby. We did not have food or use the bar, but the lobby was very nice. Could improve on the shuttle service, flew in late with a large group, going... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Jerri P, Thank you for taking the time to leave a review for our hotel. I am glad to hear you enjoyed your stay and were able to utilize our great park and fly program. We appreciate your business and look forward to having you stay with us again the next time you are in our area! Thanks, Genny More 

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Additional Information about Hilton Garden Inn Indianapolis Airport

Address: 8910 Hatfield Drive, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis
Hotel Style:
#2 Family Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#12 Romantic Hotel in Indianapolis

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