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Hilton Garden Inn Indianapolis Airport

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8910 Hatfield Drive, Indianapolis, IN 46241
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Hilton Garden Inn Indianapolis Airport
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Hilton Garden Inn Indianapolis Airport
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384 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Terre Haute, Indiana
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed on a Friday night, my husband had a meeting and his company provided the room. Great location, 1/2 block from Monument Circle, within walking distance of Circle Center Mall, Convention Center, Lucas Oil stadium, and Bankers Life Field House. Pleasant staff, went out of their way to provide dinner and entertainment ideas for the evening. Extremely nice room, slightly... More 

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Sammamish, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Easy access to the airport and surrounding restuarants and businesses. Rooms are clean, Breakfast is very nice; and a good value. I would recommend if you are traveling on business. This hotel is excellent for a quick trip in and out of the Indy area; and is located near many manufacturing & warehouse businesses.

Review collected in partnership with Hilton Garden Inn

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Seattle, Washington
Top Contributor
93 reviews 93 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here before but only in their standard rooms so wanted to write a few comments as I was recently upgraded to a suite. The room was enormous, I'm pretty sure I've had apartments that were smaller. The entire room was clean, bathrooms were both plenty big and the living area was quite open. The kitchenette was a bit... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I was only in town for one night on business and the hotel exceeded my expectations. The front desk employees were very friendly, the fitness facility was just the right size (big plus that all the equipment worked), and the room service was friendly, fast and tasty. The room was very cozy and clean and I enjoyed the big desk... More 

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Buford, GA
Top Contributor
54 reviews 54 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel looks like a nice garden inn at first glance but buyer beware. After checking in, I found this to be the dirtiest garden inn I have ever stayed in. There were pieces of snack mix on my couch. Which means they didn't clean. My adjustable bed did not adjust( hard as a rock) so much for hilton bedding.... More 

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear John M, I am so sorry to hear that your stay with us was disappointing. I have followed up with our housekeeping executive and she will be speaking to her staff to ensure we don't have a problem like this in the future. We had a large sports team in over the weekend that you stayed with us and... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

From the catering department for the seminar to the hotel dining room servers, it was a great experience. Bree, the dining room server and Jenny from the catering department were so helpful and attentive. And the rooms were spotless. Things do not usually go this smoothly at other venues so I was pleasantly surprised!

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear 225rfr, Thank you for your awesome review of our hotel! I will be sure to let Bree know what a stellar job she did and I would personally like to thank you for the compliment to me about your seminar. I am glad to hear everything went so smoothly and we look forward to hosing your group again the... More 

Bloomington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was very clean, extremely quiet, and very dark. The beds took a bit of adjusting but were comfortable. My only complaints were that the bathtub was very slippery and the breakfast was not complimentary. I also don't like that the restaurant is basically the lobby. It felt like eating in a hallway. The special from the breakfast menu... More 

Review collected in partnership with Hilton Garden Inn

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Stacey N, Thank you for leaving us a review! I am glad to hear you enjoyed your stay with us! I will follow up on the matters that you mentioned. Thank you for choosing to stay with us and we look forward to serving you again the nest time you are in the area! Thanks, Genny More 

Belton, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel 46 weeks out of the year and have stayed in a lot of Hilton properties. This property, hands down, has beat all of the Garden Inn properties I've stayed at. The customer service was excellent and the conference coordination and assistance was top notch. Thank you Cindyt and Michael!!!

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Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Stephen F, Thank you for leaving us such an awesome review! I am glad to hear that everything was top notch for your stay and your event. I will be sure to let Cindy and Michael know your great comments on them! We look forward to hosting you again the next time you are in the area! Thanks, Genny More 

Eaton, IN..., United States
1 review
4 of 5 stars Reviewed 2 weeks ago

..Shuttle for airport is top shelf...quick as I have ever had..and super friendly..Hotel appearance is very nice, clean, comfortable...Most of the staff was very kind and gracious...A simple explanation of the hotel policy for the added parking charge would have not made me angry instead of a comment made about the "rack rate" charge..

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Mark B, Thank you for taking the time to leave us a review! I am glad to hear that you enjoyed our shuttle service. I will follow up on the explanation of the park and fly program. Thank you for your feedback and we look forward to serving you again the next time you are in the Indianapolis area.... More 

Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay! Check in was fast, easy, and friendly! The service in the restaurant by Bree was exceptional. Chef Kevin's food was excellent. We had a very nice family dinner and an excellent stay. Will definitely stay here again!

Was this review helpful? Yes
Genevieve P, Director of Sales at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear curlyf16, I am happy to hear that you and your family enjoyed your stay with us and were able to take advantage of our wonderful Garden Grill Restaurants we have onsite. I will pass along your kind words to Bree and Kevin for a job well done! Thank you for choosing to stay with us! We look forward to... More 

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