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Hilton Garden Inn Indianapolis Airport

3.0 of 5 8910 Hatfield Drive, Indianapolis, IN 46241
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#3 of 183 hotels in Indianapolis
303 Reviews 4.5 of 5 stars
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Hilton Garden Inn Indianapolis Airport
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Hilton Garden Inn Indianapolis Airport
  • Overview
  • Reviews (303)
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303 people have reviewed this hotel

Traveler rating
    197
    81
    18
    5
    2
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170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Albuquerque, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hilton Garden Inns are always my first choice - I am never disappointed, and this time was no exception. Staff was very congenial and accommodating. Since there are a minimum number of characters required for the review, here are my additional characters to equal 200.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Roci G: Thank you so much for taking the time to review our Hotel. We are pleased you enjoyed your stay and the services offered. We appreciate your business and loyalty to our Brand. We look forward to the opportunity to serve you again. You can count on us! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment the shuttle service picked us up at the airport to signing the final dinner check everybody could not have been more friendly and professional. Special mentions to Muhammad who drove the shuttle, Ferras at check-in, and Amy Glenn in the restaurant. I had read other glowing reviews on trip advisor and I can honestly say our experience... More

Was this review helpful? Yes 2
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Elaine H: Thank you so much for the review of our Hotel and the recognition of some of our valued team members. We are pleased you enjoyed you stay and the services offered. I will share your comments with the staff for a job well done and a big high five to Muhammad, Ferras and Amy for a job... More

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice, clean, quiet hotel with very attentive staff who wanted to ensure everyone in my party had a great stay. They provide earplugs for airport noise but I didn't hear any aircraft. Very filling buffet breakfast. Very attentive waitstaff who went the extra step to ensure all was well with my dining experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear William D: Thank you so much for taking the time to review our Hotel and Restaurant. We are pleased you enjoyed your stay and the service provided by our excellent staff. I hope we can now become your favorite place to stay when visiting our great city again in the future. We thank you for your business and we... More

Woodridge, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We drove to Indianapolis, IN from Chicago, IL. The Hilton Garden was a great hotel. Megan S. was our server at breakfast. She served breakfast with a smile. In general the people of Indianapolis were warm and friendly. The hotels pool was a hit with the whole family. All together we had a great time!

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Bobbie D: Thank you so much for the review of our Hotel and services and we are pleased you enjoyed your stay. I will share your comments with the Staff and a big High five to Megan for a job well done. We appreciate your business and look forward to the opportunity to serve you again. More

chillicothe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

minutes from every thing lots of [arking in a quiet area even with airport right there not a super bus airport no worries of things being stole or broke into staf is helpful never had any real problems stayed there 10 times now over 4 years

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Steve K: Thank you so much for your review and continued business. We are pleased you enjoy your stays and the convenient and safe location relative to the airport. Agan, thank you for your business and have a great remainder of your summer. We look forward to your next visit. More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location near the airport in Indianapolis but they only offer a buffet breakfast with Hampton inn-style eggs on the weekends. No pancakes, omelets or over-easy type cooked to order egg breakfast! Restaurants are a couple of miles away at an outdoor-style mall location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Atlants scottyV: Thank you for the review of our Hotel and I apologize if the cooked to order items were not offered during breakfast. On extremely busy weekends, we also provide a buffet to assist us in getting people fed in a timely manner, as well as cooked to order items. I will address with the servers to make... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

From checkin to breakfast and beyond every staff member was friendly, helpful, informed and empowered to satisfy special requests. It was also quiet, clean and the bed was very comfortable. The only negative is that nearby dining is limited to a Subway.

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Caren D: Thank you for taking the time to review our Hotel and we are pleased you enjoyed your stay and the services offered. We thank you for your business and look forward to the opportunity to serve you again. More

Vandalia, MI, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Wife and I stayed at hotel for one night for medical follow up. Sleep Number mattress was on softest setting; mattress was like sleeping on the hood of a chevy. Air conditioning unit kept cycling on and off and room temp was inconsistent despite moderate outdoor temp. Room cost over $200 for one night; not a good experience!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Sandra v: Thank you for your review and I am sorry to hear that you were unable to find a suitable setting for the Garden Sleep System bed. Most people see a benefit in being able to adjust the bed to their desired setting. The settings are subtle and take several minutes to adjust. Regarding the cycling of the... More

Prairie Vilage, KS
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived late but were able to secure a reservation thanks to Olivia and Raven.... Room was great. Only needed it for a night as we were in transit. Amber at the bar was awesome, friendly and knew her drinks. Restaurant was great. Would definitely stay here again... Thought the Keurig for in-room coffee was a big plus!

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear TimK7700: Thank you for the review of our hotel and the recognition of some valuable team members. We are pleased you enjoyed your stay. I will share your comments with the staff and a big high five to Olivia, Rave and Amber for a job well done. We realize you have a choice and hope you will continue to... More

Mooresville,Nc., United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If all hotels were this nice in my travels I would be a happy guy. You will not find a nicer HGI in the system. These people know how to treat their customers. The service is and has always been top notch

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review

Dear Thomas P: Thank you so much for the review of our Hotel and we are pleased you enjoyed your stay. The staff works very hard to make sure our valued guests are always taken care of. I will share your comments with the staff for a job well done. We appreciate your business and have a great week. More

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Additional Information about Hilton Garden Inn Indianapolis Airport

Address: 8910 Hatfield Drive, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
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Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis

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Amenities

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Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more   less 
Number of rooms
126

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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