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Country Inn & Suites By Carlson, Indianapolis South, IN

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4325 Southport Crossing Way, Indianapolis, IN 46237
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Country Inn & Suites By Carlson, Indianapolis South, IN
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Country Inn & Suites By Carlson, Indianapolis South, IN
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113 reviews from our community

Traveler rating
    19
    22
    22
    34
    16
See reviews for
57
17
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
  • All months
    (113)
  • Mar-May only
    (26)
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    (32)
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    (27)
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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My first room wasn't as clean as I expected, they swiftly sent me to a new room . I was pleased. My kids loved the fact that there was a pool. The hotel itself is close to restaurants like mcdonalds burger king and waffle house but the area if far away from downtown Indianapolis amenities. Its more like if you... More 

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1 review
1 of 5 stars Reviewed April 14, 2015

we have a traveling job. been on the road for five years, our stuff is in storage we live out of hotels. even when we are on lay off we stay at country inn and suites, we have stayed all over the u.s, at these hotels. this is aweful. i have never saw such a filthy country inn in all... More 

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Rockford, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
1 of 5 stars Reviewed March 29, 2015

This hotel is a shame to the Country Inn & Suites name. It was dirty, smelled, unkept, yellow sticky substance at the top of the walls, and mold around the water sprinkler on the wall. No Internet, it was going to be broken for a week. Carpet was worn, buckled and dirty. I almost left if it wasn't that it... More 

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CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, Indianapolis South, IN, responded to this review

Thank you for taking the time to share your feedback and bringing these issues to our attention. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. More 

Orlando, Florida
Senior Contributor
21 reviews 21 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 19, 2015

We carry one and have stayed all over the country in awesome Country Inns. The one on the Southside of Indy was supposed to be remodeled, which never happened. Every room smells like mold and chlorine, and your clothes smell like that when you leave. Ask for a room on the street, not on the Mucky Duck bar side. You... More 

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Covington, Kentucky
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed March 9, 2015

First we had to switch rooms since the TV was super fuzzy and couldn't see what was on. After we got our room switched things were looking better, until the night came. We returned from our dinner and evening out to find out the toilet wouldn't flush so the front desk guy came and fixed it(temporarily). The night was spent... More 

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CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, Indianapolis South, IN, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More 

Seneca, South Carolina
Top Contributor
164 reviews 164 reviews
32 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed March 3, 2015

You know that old saying about first impressions? Well, the first impression was that this stay was going to be questionable. The outside door of the lobby double-door system was broken and would not shut. It was -5F during the night on Monday, February 23, and you would think that they would fix that door to keep that cold air... More 

Was this review helpful? Yes
CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, Indianapolis South, IN, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for jan ,gm More 

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