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All 184 Indianapolis hotels

Country Inn & Suites By Carlson Indianapolis-South

2.5 of 5 Hotel   |   4325 Southport Crossings Way, Indianapolis, IN 46237
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41%
Ranked #114 of 184 hotels in Indianapolis
A recent review
4 of 5 stars Reviewed June 22, 2014
Kobysmom2010 Indianapolis, Indiana
  • Overview
  • Reviews (75)
  • Photos (17)
  • Amenities
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  • Room tips (8)
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75 people have reviewed this hotel

Traveler rating
    14
    14
    19
    21
    7
See reviews for
35
13
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I checked in on Thursday July 3, 2014 to find a dirty and smelly room. Here is a list of what I found; there were 11 things wrong with my room. Dirty glass table (enough dust that I could write my name in it) Entry door to room had white crusty stuff running down it The bathroom had hair on... More

Was this review helpful? Yes
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We have stayed in this chain quite a bit in the last few years of traveling. We have for the most part enjoyed this chain however,...... I have to say that this was BAD at best. They took the Jacuzzi out of the pool area (a must for us when traveling) The room was Dated, Dirty Carpeting (felt sticky to... More

Was this review helpful? Yes 1
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 22, 2014

My family and I stayed one night here while in town for a dr appointment. The room was clean, although it was cold, our air unit was left on high cool for who knows how long. It only took a small amount of time to get it comfortable. The beds were comfortable as well and was surprised to see plenty... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here this past weekend Fri-Sun. We chose this hotel specifically because it had wifi, an indoor pool and free breakfast! We also got a great rate on Priceline, which made it even better. The room itself was clean and quiet, although initially it did have a musty odor. The pool was in good shape and the temperature was... More

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Titusville, Florida
Top Contributor
88 reviews 88 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed here for 4 nights 5/22-26/14 while going to events at the Indianapolis Motor Speedway. The staff was excellent and the facilities more than adequate. The location has restaurants nearby within walking distance...we really liked the Texas Roadhouse. it was a good location for going to IMS and is very quiet. The room was good... If you are looking... More

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Holly Springs, North Carolina, United States
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed May 7, 2014

After a long day, I came to this hotel at 9 p.m. At night to check in. They had misplaced my business's authorisation form so I ended up having to pay for this on my personal credit card. I know they got the form, because I have a copy of the fax receipt. The rooms are old, dated, and the... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

We are so sorry for the trouble you experienced when checking in! We will certainly make sure that management understand how much this affected your stay, and why these issues need to be handled before you arrive. More

Wisconsin Dells, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed April 17, 2014

The hotel upgraded me to a king-suite at my request when I used reward member points for the night. The lobby attendant was incredibly friendly and accommodating. I was disappointed that there is not a whirlpool any longer in the pool area. The breakfast area is TINY and did not allow for me to eat with my kids because there... More

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Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed March 29, 2014

A big thank you to Jan (Reg Mgr) and Gary at the desk! I arrived very early for my check-in. There was an event in downtown Indianapolis that i needed to attend. I wanted to check in prior to taking a taxi. They were so very friendly and accommodating. They asked me to give them an hour and they would... More

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Milwaukee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 28, 2014

I went to Indy for a quick spring break trip with three teenagers so cheap and clean was the goal. I knew when I booked at this low low rate that it wouldn't be a 5 star hotel, no mints on the pillow, no origami animals made with washcloths. I will give the pro and cons and let you decide.... More

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Indianapolis
1 review
2 of 5 stars Reviewed March 18, 2014

This hotel is in serious need of updating! The people were friendly and the breakfast was good, but I will not be staying here again. The mirror was broken, beds very uncomfortable, very loud, just not a good experience!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with... More

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Additional Information about Country Inn & Suites By Carlson Indianapolis-South

Address: 4325 Southport Crossings Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Indianapolis-South 2.5*
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Also Known As:
Indianapolis Country Inn
Country Inn Indianapolis South

17 photos of this hotel

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Pool/beach area (1)
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Hotel & grounds (1)
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64

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