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All 183 Indianapolis hotels

Country Inn & Suites By Carlson Indianapolis-South

2.5 of 5 Hotel   |   4325 Southport Crossings Way, Indianapolis, IN 46237
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Ranked #117 of 183 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 2 weeks ago
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  • Overview
  • Reviews (80)
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80 people have reviewed this hotel

Traveler rating
    15
    15
    19
    21
    10
See reviews for
37
13
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 of 5 stars Reviewed 6 days ago NEW

Room was dirty, stinky and had a stream of water that came out of exhaust fan in bathroom. The staff did refund us our money for the night. The pool looked and smelled gross. The entry door to our room was gross and dirty. Needs MANY updates. the bathroom ceiling had OBVIOUS water stains. The problem with the plumbing was... More

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stay at Country Inn & Suites all the time. I typically love the hotel, this time I felt as I was at a Motel 6. I arrived with my mother, husband and two children on Aug 19th for two nights to move my oldest into her college dorm. I am a club carlson gold member so I am use... More

Was this review helpful? Yes 1
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Greenwood, indiana, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

2:30 am We tried 3 rooms one smelled like a wet dog, one had water on the carpet you could squish out. the 3rd had mold so bad i sneezed 17 times in 40 minutes. There was mold under the shower faucet handle. 3 dirty pillow cases with eye makeup on them. Dirt and rouge or something on the sheets.... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Janis O, Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Jan O'mara, Regional Manager. More

1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect location for our needs, very reasonably priced, perfect breakfast lots to choose from, Staff very helpful, rooms very clean, cleaning staff very accommodating, Counter staff very quick checking you in. Free parking, Easy check out, All in all I would recommend this hotel to anyone. JT.

Review collected in partnership with Country Inns & Suites By Carlson

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ST PETRS, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nothing special was done on this trip. I expect the service we received at any hotel. Anything less than we received would have been something to write about. Country Inn and Suites have consistently provided the service we expect at a hotel.

Review collected in partnership with Country Inns & Suites By Carlson

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2014

I checked in on Thursday July 3, 2014 to find a dirty and smelly room. Here is a list of what I found; there were 11 things wrong with my room. Dirty glass table (enough dust that I could write my name in it) Entry door to room had white crusty stuff running down it The bathroom had hair on... More

Was this review helpful? Yes 1
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 2, 2014

We have stayed in this chain quite a bit in the last few years of traveling. We have for the most part enjoyed this chain however,...... I have to say that this was BAD at best. They took the Jacuzzi out of the pool area (a must for us when traveling) The room was Dated, Dirty Carpeting (felt sticky to... More

Was this review helpful? Yes 2
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 22, 2014

My family and I stayed one night here while in town for a dr appointment. The room was clean, although it was cold, our air unit was left on high cool for who knows how long. It only took a small amount of time to get it comfortable. The beds were comfortable as well and was surprised to see plenty... More

Was this review helpful? Yes 2
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here this past weekend Fri-Sun. We chose this hotel specifically because it had wifi, an indoor pool and free breakfast! We also got a great rate on Priceline, which made it even better. The room itself was clean and quiet, although initially it did have a musty odor. The pool was in good shape and the temperature was... More

Was this review helpful? Yes 1
Titusville, Florida
Top Contributor
88 reviews 88 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed here for 4 nights 5/22-26/14 while going to events at the Indianapolis Motor Speedway. The staff was excellent and the facilities more than adequate. The location has restaurants nearby within walking distance...we really liked the Texas Roadhouse. it was a good location for going to IMS and is very quiet. The room was good... If you are looking... More

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites By Carlson Indianapolis-South

Address: 4325 Southport Crossings Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Indianapolis-South 2.5*
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Also Known As:
Indianapolis Country Inn
Country Inn Indianapolis South

17 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
64

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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