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All 182 Indianapolis hotels

Country Inn & Suites By Carlson Indianapolis-South

2.5 of 5 Hotel   |   4325 Southport Crossings Way, Indianapolis, IN 46237
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Ranked #108 of 182 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 2 weeks ago
Ken M Louisville, Kentucky
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68 people have reviewed this hotel

Traveler rating
    14
    12
    17
    18
    7
See reviews for
32
11
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed 2 weeks ago

A big thank you to Jan (Reg Mgr) and Gary at the desk! I arrived very early for my check-in. There was an event in downtown Indianapolis that i needed to attend. I wanted to check in prior to taking a taxi. They were so very friendly and accommodating. They asked me to give them an hour and they would... More

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Milwaukee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to Indy for a quick spring break trip with three teenagers so cheap and clean was the goal. I knew when I booked at this low low rate that it wouldn't be a 5 star hotel, no mints on the pillow, no origami animals made with washcloths. I will give the pro and cons and let you decide.... More

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Indianapolis
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel is in serious need of updating! The people were friendly and the breakfast was good, but I will not be staying here again. The mirror was broken, beds very uncomfortable, very loud, just not a good experience!

Review collected in partnership with Easytobook.com

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with... More

Winston Salem, North Carolina
Top Contributor
149 reviews 149 reviews
45 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 19, 2014

Was not sure based on reviews what to expect here. Heidi was working the desk and when I asked to see a room prior to booking she never hesitated, showed me 3 rooms and gave me the choice!! What a wonderful experience here!!!! SHE IS WONDERFUL!! The treat bag for being a frequent guest was also better than any I... More

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Niles MI
Top Contributor
50 reviews 50 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 17, 2014

We stayed for 3 nights for a nearby Debate tournament and were very impressed. The last time we stayed here as I recall it was just okay. This time the staff was great, gave us goodie bags at check in (not sure if that's because we were club members or not?) Found the room to be clean, got the roll-away... More

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Columbus Indiana
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2014

Husband and i took a last minute trip just to unwind. I got us the whirlpool suite. Upon arrival the parking lot was full of semis and when we asked we found out the company puts their drivers up to avoid inclement weather. Although the parking was full, it did not do anything to the atmosphere. Hotel was quite and... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 28, 2013 via mobile

Used to stay here and it was ok now it is very dirty. Moldy, dust bunnies, dirty sheets, stained furniture. I would avoid unless you don't mind filth. Service was pretty good. It is a good location restaurants and shops are all around

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thank... More

Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2013

We have stayed at this hotel several times over the last few years and find it to be very clean and comfortable with easy access to downtown Indianapolis. The rooms have mini-refrigerators and microwaves, which we always find to be a nice convenience. Not being particularly early risers, we appreciate that their complimentary breakfast is available until 10:30 and offers... More

Was this review helpful? Yes 1
Maumelle
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 7, 2013

We recently booked this hotel for our trip to Greenwood, IN for a wedding. We booked it because of the great location and the excellent price. The price was definitely good, but when we entered our room, we knew why. We were immediately greeted by a musty, humid, stuffy odor. After having spent the previous night at a very clean... More

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Greensboro, North Carolina, United States
Top Contributor
58 reviews 58 reviews
56 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed October 1, 2013

I had no idea. I booked my room here.. I thought was at the one with 4 stars.. When I got there.. They said was here. I had already put 20k points on the room.. Wow... Trash can filled up when I walked up I travel 300 nights a year.. Country inn is going down... Smh.. I mean I stay... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to the standards of Country Inn & Suites. To discuss your stay further, please contact Corporate Customer Care at your... More

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Additional Information about Country Inn & Suites By Carlson Indianapolis-South

Also Known As:
Country Inn Indianapolis
Indianapolis Country Inn
Country Inn Indianapolis South
Address: 4325 Southport Crossings Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #108 of 182 hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Indianapolis-South 2.5*
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