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All 183 Indianapolis hotels

Country Inn & Suites By Carlson Indianapolis-South

2.5 of 5 Hotel   |   4325 Southport Crossings Way, Indianapolis, IN 46237
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Ranked #113 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 1 week ago
Gregory H Nashville, United States
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83 reviews from our community

Traveler rating
    16
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    22
    10
See reviews for
39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • German first
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  • All months
    (83)
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    (16)
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    (32)
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    (19)
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    (16)
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Nashville, United States
1 review
5 of 5 stars Reviewed 1 week ago

we had stayed at another Country Inn and Suites hotel and were favorably impressed, so we decided to stay here on this family trip. As usual, the room was well appointed and clean; for us, the best part of a good day is breakfast and the complimentary breakfast was really outstanding. Everything was fresh and very well stocked and the... More

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
2 of 5 stars Reviewed 2 weeks ago

Room at first glance looked ok. Used the bathroom and started to see the problems. Half the molding on the floor by the door was missing and what was left behind was, what I'm hoping was rust. There is no excuse for that. Next went out to the living area to use my computer and there was dried crusted food... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for the General Manager. More

North Carolina
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice place to stay. Great internet, great desk help. I was very happy with the breakfast and the swimming pool. The room was clean and very comfortable. I was there for two nights and had a very nice experience.

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 of 5 stars Reviewed August 22, 2014

Room was dirty, stinky and had a stream of water that came out of exhaust fan in bathroom. The staff did refund us our money for the night. The pool looked and smelled gross. The entry door to our room was gross and dirty. Needs MANY updates. the bathroom ceiling had OBVIOUS water stains. The problem with the plumbing was... More

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2014

I stay at Country Inn & Suites all the time. I typically love the hotel, this time I felt as I was at a Motel 6. I arrived with my mother, husband and two children on Aug 19th for two nights to move my oldest into her college dorm. I am a club carlson gold member so I am use... More

Was this review helpful? Yes 1
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Greenwood, indiana, United States
1 review
1 of 5 stars Reviewed August 13, 2014

2:30 am We tried 3 rooms one smelled like a wet dog, one had water on the carpet you could squish out. the 3rd had mold so bad i sneezed 17 times in 40 minutes. There was mold under the shower faucet handle. 3 dirty pillow cases with eye makeup on them. Dirt and rouge or something on the sheets.... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Janis O, Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Jan O'mara, Regional Manager. More

1 review
5 of 5 stars Reviewed August 11, 2014

Perfect location for our needs, very reasonably priced, perfect breakfast lots to choose from, Staff very helpful, rooms very clean, cleaning staff very accommodating, Counter staff very quick checking you in. Free parking, Easy check out, All in all I would recommend this hotel to anyone. JT.

Review collected in partnership with Country Inns & Suites By Carlson

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ST PETRS, United States
1 review
4 of 5 stars Reviewed August 9, 2014

Nothing special was done on this trip. I expect the service we received at any hotel. Anything less than we received would have been something to write about. Country Inn and Suites have consistently provided the service we expect at a hotel.

Review collected in partnership with Country Inns & Suites By Carlson

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2014

I checked in on Thursday July 3, 2014 to find a dirty and smelly room. Here is a list of what I found; there were 11 things wrong with my room. Dirty glass table (enough dust that I could write my name in it) Entry door to room had white crusty stuff running down it The bathroom had hair on... More

Was this review helpful? Yes 1
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 2, 2014

We have stayed in this chain quite a bit in the last few years of traveling. We have for the most part enjoyed this chain however,...... I have to say that this was BAD at best. They took the Jacuzzi out of the pool area (a must for us when traveling) The room was Dated, Dirty Carpeting (felt sticky to... More

Was this review helpful? Yes 2
Janis O, General Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

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Additional Information about Country Inn & Suites By Carlson Indianapolis-South

Address: 4325 Southport Crossings Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Indianapolis-South 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Indianapolis Country Inn
Country Inn Indianapolis South

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