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Country Inn & Suites By Carlson Indianapolis-South

2.5 of 5 4325 Southport Crossings Way, Indianapolis, IN 46237
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Country Inn & Suites By Carlson Indianapolis-South
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Country Inn & Suites By Carlson Indianapolis-South
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100 reviews from our community

Traveler rating
    19
    18
    22
    29
    12
See reviews for
47
16
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Mahwah, New Jersey, United States
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was visiting family who live in a suburb of Indianapolis. It was centrally located to meet my needs, provided a free breakfast and staff friendly and helpful. Pool and hot tub were clean and an added bonus at the end of a long day. Several restaurants local and just a few short minutes back to the airport. Will DEFINITELY... More 

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Chicago
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed @ other "Country Inn's" & this is by far the worst! RUDE employees, Room door didn't lock/close unless slammed, Clogged toilet, No Wifi? Need I say more? Will NEVER stay at this location again!

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

We love to hear from returning guests! However, we want to sincerely apologize for your recent stay in Indianapolis! We will absolutely forward this feedback to the management at the hotel to ensure that this is addressed with their staff and maintenance teams. We sincerely hope that we can exceed your expectations during your next stay with us. More 

Cincinnati
Top Contributor
65 reviews 65 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place is a borderline dumb. I thought it was gross gross gross. Don't be fooled this is NOT a 3 star place, it's a 2 star at best. The entire place smells and the owners have a very different opinion of cleanliness than typical Americans. Dirty carpet, dirty showers, just overall yuck.

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

Angola, Indiana
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 11, 2014

Our family is normally a brand specific family and we always take a Country Inn and Suite over most other chains. So when my daughter needed to book a hotel for a work trip there was no question which one to choose. However, the disappointments go beyond what can be listed on this review. They were not allowed to be... More 

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CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More 

Crossville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2014

This hotel is what you expect when you stay at Country Inn and Suites. The check-in came with a goodie bag of treats along with cookies and a USA Today. The room was clean and well appointed. The breakfast was in the tradition of exceptional Country Inn & Suites breakfasts. The TV did not have a lot of channels and... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Janis O, Manager at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Indianappolis, United States
1 review
2 of 5 stars Reviewed November 8, 2014

If it weren't for the less than ideal cleanliness of the bathroom and the toilet that would not flush I would have given a more favorable review. But, when you notify ahead of time you are a late arrival coming off the road and the first thing you have to do is call for maintenance it doesn't set the tone... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Indianapolis-South, responded to this review

Thank you for reaching out and writing your review. We apologize for the issues you encountered with the bathroom. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. We hope for another chance in the future to exceed your expectations! More 

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Additional Information about Country Inn & Suites By Carlson Indianapolis-South

Address: 4325 Southport Crossings Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Indianapolis-South 2.5*
Number of rooms: 64
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Also Known As:
Indianapolis Country Inn
Country Inn Indianapolis South

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