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All 183 Indianapolis hotels

Quality Inn of Indy Castleton

2.5 of 5 Hotel   |   8380 Kelly Lane, Indianapolis, IN 46250 (Formerly Jameson Inn) (Castleton)
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Ranked #71 of 183 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 1 week ago
jeepsong Illinois City, Illinois
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  • Reviews (32)
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32 people have reviewed this hotel

Traveler rating
    12
    15
    3
    1
    1
See reviews for
12
4
1
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Illinois City, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had 4 adults and 2 small children. We had rooms across from each other which was convenient. There was a small housekeeping issue in one of the rooms which was taken care of immediately. All of the staff was friendly and helpful. breakfast each morning was great, all the usual donuts, bagels, cereal, etc. but they also had waffles... More

Was this review helpful? Yes
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time out and writing a review about our hotel! We are very pleased to hear that you enjoyed your stay with us. I am also glad to hear that housekeeping was able to fix a problem promptly. We hope to see you again soon! Thank you! More

Angola, Indiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed overnight while exhibiting at the state fair. We were pleased with all the accommodations. The only tiny complaint was that we could hear every conversation held in the hall outside our room. I did ask for a first floor room, so I guess a measure of traffic and noise is to be expected. Thanks for... More

Was this review helpful? Yes
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time out and completing a review about the Quality Inn! We apprieciate your feedback and will use it to improve our hotel. We are pleased to hear that you enjoyed your stay with us and we hope to see you again in the future! Thank you! More

Clarksville, Tennessee, USA
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were clean and had a good continental breakfast price was right and it was conveniently located to the highways so you could travel around Indianapolis. Cons: Towels were rough, toilet under bowl and shower top needed cleaning, Pros: cheap and up to standard

Was this review helpful? Yes
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time out and writing a review about the Quality Inn! We are very sorry that your bathroom wasn't as clean as it should have been. Also, we apologize for the uncomfortable towels in your room. We hope that you try us again in the future. Thank you More

Holland, Michigan
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2014

We arrived this hotel too early to check in, but Dave found a place to store our bicycles and recommended a restaurant. He was the most hospitable hotel employee in the four-day bicycle trip (Holland, MI to Indianapolis!) A bit later in the day, a tornado came thru (yes, really!). Dave knocked on every door and got us all into... More

Was this review helpful? Yes 1
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time out and writing a review about the Quality Inn! We are very pleased that Dave took care of your needs and that he was proactive about your safety during the storm. We hope to see you again if you make another bike trip! Thank you More

Union
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

This is a hotel that we will visit again. The accommodations were pleasant. Our room was ready earlier than regular check in time and a very spiffy condition. The only difficulty we had was the room's iron did not work. They hustled to deliver a brand new one right out of the box. The bathroom is slight, and not a... More

Was this review helpful? Yes 1
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for your kind words about the Quality Inn! We are very pleased that you enjoyed your stay and that our staff was able to make sure that your stay is nothing less than perfect! We hope to see you again soon! Thank you More

Las Vegas, Nevada
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed June 16, 2014

Stayed 6 nights. 1st room we were given had sticky bathroom floor. We were immediately changed to room next door, 162. When we returned from visiting that night, noticed that ice bucket had clean liner draped over side, but was full of water. Front desk exchanged for a new top-less bucket and liner. Next day, husband had to ask housekeeping... More

Was this review helpful? Yes 1
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

We deeply apologize for the lack of service from our housekeeping staff. We do not think this is acceptable in any way and will make sure this will never happen again. We hope that you will give us another try in the future. Thank you More

Fort Wayne, IN
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 26, 2014

We always stay here when in town for my son's tennis tournaments and are always quite content. We stayed here again this past weekend during the Indianapolis 500 and the hotel was booked at capacity but you would not have known it. First of all, the hotel was very quiet. I think this is because it is an older building.... More

Was this review helpful? Yes 2
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time out and writing a review about the Quality Inn! We appreicate all of your kind words and we are very pleased that you enjoyed your stay! We hope to see you again soon! More

St. Louis metro
Top Contributor
54 reviews 54 reviews
14 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed May 11, 2014

Stayed two nights during area basketball tourney. Good location, easy to get to, minutes from dining and shopping options. Pleasant desk staff; easy check in/out. Clean room smelled newer; very comfy beds with 3 pillows each. Good sized minifridge came in handy; microwave was tiny. Nice flatscreen TV. Liked having sink area outside toilet/shower area so two could get ready... More

Was this review helpful? Yes 1
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you for taking the time out and writing a review about our property! We are pleased that you enjoyed your stay and I hope that we see you again soon! More

Spring Valley
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

I stay here about 2 or 3 times a year and each stay is as good or better than before. The hotel and staff are the best, they are friendly and do their jobs well. The hotel has a new manager and she has continued providing the little extras that make a stay pleasant. They even remembered that we like... More

Was this review helpful? Yes 1
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

Thank you so much for this kind review of our hotel! We ALWAYS enjoy when you guys visit the Quality Inn! We are very pleased that your past stay was a great one! We hope to see you soon! More

Merrillville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2014

My stay here was really defined by the meaning you get what you pay for. I only needed to stay here for the night and with that in mind I should've just booked elsewhere. As a coach, I traveled here for a basketball tournament with some of our basketball team and booked two rooms. When I arrived I was told... More

Was this review helpful? Yes
Michelle B, General Manager at Quality Inn of Indy Castleton, responded to this review

I truly apologize that your stay at the Quality Inn was not satisfactory. On behalf of our team I would like to apologize. It seems like we did not handle the situation of the smoke smell the best way that we could have. This is unacceptable in my eyes and I will make sure to talk to my staff about... More

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Additional Information about Quality Inn of Indy Castleton

Address: 8380 Kelly Lane, Indianapolis, IN 46250 (Formerly Jameson Inn)
Phone Number:
Location: United States > Indiana > Indianapolis > Castleton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn of Indy Castleton 2.5*
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Also Known As:
Jameson Inn Of Indy Castleton Hotel Indianapolis
Signature Inn
Jameson Inn Indianapolis
Indianapolis Jameson Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#9 Best Value Hotel in Indianapolis
Hotel Class
Number of rooms
123

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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