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Red Roof Inn Indianapolis - South

5221 Victory Dr., Indianapolis, IN 46203
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Red Roof Inn Indianapolis - South
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90 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked through Red Roof Reservations several months in advance and received a good rate of $42.49 for two full beds. I asked for the main floor upon arrival as I am travelling to my winter home in Phoenix from Ottawa, Canada and have a number of items I must cart to the room along with my pet. I was... More 

Helpful?
Thank RLloydGamble
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your recent review on TripAdvisor. We do appreciate you taking the time out of your schedule to comment about your recent stay. We have recently remodeled the first floor rooms on our property. These rooms have new furniture, beds, updated bathrooms and the hard wood floors. Some of our rooms do contain microfridges and coffee makers. I... More 

Newcastle upon Tyne, UK
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 5, 2015

We stayed here only because we had friends staying here for a local event but it was pretty lousy. From the weird check in experience where the receptionist had no record of our booking through Expedia and basically told me to call Expedia to sort it because it would take her an hour to get through to them on the... More 

Helpful?
1 Thank Lola22
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your recent review on TripAdvisor. I am very sorry that you experienced issues while you were here. We have had issues with Expedia reservations not coming across our system and I do apologize for this. The staff should try to help you find this reservation and I will make sure that they step up to the plate... More 

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Garden City
1 review
1 of 5 stars Reviewed November 1, 2015 via mobile

I came to help my mom with my brother who was dying of cancer,when I returned to my room from a exhausting day it was a mess. They never came to clean or to replace towels. The staff was also very rude and uncaring

Helpful?
Thank Dawn M
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your recent review on TripAdvisor. I am very sorry that you experienced issues during your stay. Our housekeepers work hard to make sure all rooms are clean and comfortable for each of our guests. They only time a housekeeper does not clean a room that is a stayover, is when the guest requests them not to clean... More 

Stoney Creek, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 21, 2015

I have stayed at many Red Roof establishments and had great experiences, however this particular Red Roof was unbelievable. We made our reservations in July and specifically asked for ground floor rooms due to having a handicapped senior with us (not wheelchair bound). We called the Saturday before our stay to confirm the booking (October 15th check in and were... More 

Helpful?
1 Thank Barb S
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your recent review on TripAdvisor. I am very sorry that you experienced issues during your stay. We do try very hard to grant requests of our guests, but we cannot guarantee that requests can be granted. Unless a guest books one of our Universal rooms, the first floor is not a guarantee. We are currently undergoing renovations... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed October 13, 2015

I just want to let you know that the people that work there are the nicest people and it was really convenient, it was right off the interstate and i had my pets with me and didnt have to worry, also for the hotel being pet friendly you could not tell when you went into the room. Thanks for a... More 

Helpful?
Thank dawn g
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your response on TripAdvisor and for a great review. As you know, we do work hard to provide the best customer service possible. The housekeepers make sure the rooms are as clean and fresh as possible. We are currently renovating our first floor rooms that will help our guests feel even more comfortable in the rooms. Thank... More 

Saint Charles, Missouri
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 28, 2015

Very inexpensive, discounted room due to a dog show. Paint peeling, wallpaper peeling, ceiling peeling, wall tiles missing and replaced by dry wall. The floor was wet, damp, moldy-like. I was in afraid to drink the water. Noisy at all hours, but I wouldn't blame the motel for that. Then again, crappy places bring in crappy tenants. Bed too soft,... More 

Helpful?
1 Thank Jmielziner
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your recent review on TripAdvisor. I do apologize that you did not have a pleasant experience during your stay at the Indianapolis South property. We do realize that this property has not been up to the company standards but I am very pleased to say that we are currently renovating the ground floor rooms and are hoping... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 18, 2015

rooms are not at pictured. the furniture/desk is like dorm room desks. plaster chunks and cracks in walls. Dirty upholstery. It looked like a prison bus dropped people for early release. There was rednecks working on old rusted cars and pick ups in the parking lot. I saw two pimps and prostitutes here in the lot

Helpful?
Thank brianZUBIA
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your review on TripAdvisor. I do apologize that you did not have a pleasant experience during your stay. Please know that we are currently under renovation to bring the first floor rooms up to the company standards and hope to start on the second floor in December. This renovation will transform our rooms with new flooring, beds,... More 

Abington, Pennsylvania
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 16, 2015

If you fear nothing, you'll like the place. Small room, quite a few bugs. Crowd hanging outside all night (this group wants to be truck drivers o.O) antisocial front desk staff, but check in was a breeze. Pet friendly, lots of grass for Fido. watch for bees.

Helpful?
1 Thank jmelair
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your review on TripAdvisor. We do appreciate all of our guests and we do try to make each one feel welcome, comfortable and safe during their stay. I do apologize that they did not make you feel welcome upon arrival and I will continue to work on improving their skills. We are working to improve the property... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 12, 2015 via mobile

This is the most terrible place I have ever stay. The pictures aren't real. My room doesn't have water. But guess what?, I had little fleas all over my bed. They change me. And the new one DOESNT HAVE WATER! And no tv either! The people that work there don't do anything to help you. They don't bring solutions. They... More 

Helpful?
3 Thank MarkinhoG
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your review about the Indianapolis South location. I do apologize that your stay was not a pleasant one. I can assure you that all rooms do come with a TV and water. We have had times that a leak has caused water to be turned off so we can correct this but we do give warnings to... More 

Dittmer
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 8, 2015 via mobile

This was a two night stay for me. The first night, I arrived late and was initially given a room in the second building which "hasn't been updated". It smelled horribly of smoke and, as I am terribly allergic, I requested another room. They were able to accommodate me and Ives up to the first building. I think the remodel... More 

Helpful?
1 Thank Charli S
RedRoof13, General Manager at Red Roof Inn Indianapolis - South, responded to this review

Thank you for your review on TripAdvisor. I would like to apologize about your stay and the fact that you did not feel safe. I realize when you stayed, that we have not been renovated at that time. We are currently under renovation on the first floor rooms. We are updating the entire room with new flooring, beds, bedding, furniture,... More 

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