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All 184 Indianapolis hotels

Extended Stay America - Indianapolis - Airport - W. Southern Ave.

2.5 of 5 Hotel   |   5350 W Southern Ave, Indianapolis, IN 46241 (Formerly Extended Stay Deluxe)
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58%
Ranked #108 of 184 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 1 week ago
Hamatosha Jordan
  • Overview
  • Reviews (61)
  • Photos (11)
  • Amenities
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  • Room tips (10)
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61 people have reviewed this hotel

Traveler rating
    20
    11
    10
    11
    9
See reviews for
11
7
9
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Dirtiest room and carpet ever. Will never stay here or this chain again. My dog was even uncomfortable....ugh run. Said came with breakfast. There was an apple and an oatmeal pkg. Lobby and entrance had an odor. This place did not feel like home away from home.

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Jordan
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this Extended Stay America for one day only in November of 2013, was in town to attend an event, the room was very spacious; a big double bed, a joint living room, kitchenette and bathroom. The taxi dropped me on the wrong Hotel (there is a different Extended Stay on the other side of the road), and... More

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Louisville, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Made reservation last minute for the tournament! Not a bad room for the price! Very roomy! Only stayed one night so it was great! Just a very weird food smell throughout the hall way and room. Couch was stained and its was decently clean, but for the price you can't beat it!

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Morristown, New Jersey
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I made a reservation at the Indianapolis Airport Extended Stay America because I needed to be near the airport for a shuttle ride. When I checked into my room and scheduled a shuttle to the airport, I was told that I would have to pay $20 for the three-mile shuttle to the airport. This charge was not listed on the... More

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Schererville, Indiana
Top Contributor
51 reviews 51 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 5, 2014

Attempted to stay here for one week and nothing about this stay allowed me to make it through the week! Rooms not clean! Carpet is filthy and bedding is dirty! Phones were not operating. The toilet was making a weird noise and it was reported (staff said it was normal) NOT! Went to flush the toilet and the water backed... More

Was this review helpful? Yes 3
Santa Fe, New Mexico
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 31, 2014

I was charged an additional $50-75 because my son choose to stay with me. Management was rude and unaccommodating. When I mentioned the numerous issues we experienced, in addition to the charges, the manager said "this is not the Hilton".

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 6, 2014

Was forced to stay here for work, very dirty rooms couch looks like they found it on the street. Staff was rude night manager very rude and untactful. Had to leave the room for a few hours and staff cleaned out my fridge assuming I checked out I had the room for another day. Complained to evening manager she was... More

Was this review helpful? Yes 4
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed April 29, 2014

I recently had scheduled my annual ride with my club and chose this location and I am so glad that I did. It was a busy weekend and they were still able to accommodate all of the people in our club. The entire staff was friendly and helpful. Hotel is clean and in a great location close to downtown. We... More

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stillwater mn
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2014 via mobile

We were happy the rooms were clean it was nice having the two tv to have privacy it was nice to leave our vehicle and not having to worry about it during our vacation. Having the shuttle service to and from the airport was very beneficial. Thanks

Was this review helpful? Yes 1
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 24, 2014

AC heating did not function to a set temparature. Couch had burn holes in it and looked like something for the trash. Grab and go breakfast - good luck getting to it as the truck drivers have their meeting in this room. Speaking of this person (only 1) that handles the grab and go breakfast - they were off Friday... More

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Additional Information about Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Address: 5350 W Southern Ave, Indianapolis, IN 46241 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Indianapolis - Airport - W. Southern Ave. 2.5*
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Also Known As:
Extended Stay Deluxe Indianapolis-Airport-w Southern Ave Hotel Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis

11 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Class
Number of rooms
120

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