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Hampton Inn & Suites Indianapolis-Airport

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9020 Hatfield Drive, Indianapolis, IN 46231
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Hampton Inn & Suites Indianapolis-Airport
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Hampton Inn & Suites Indianapolis-Airport
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253 reviews from our community

Traveler rating
    141
    76
    23
    8
    5
See reviews for
56
32
29
116
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Augustine
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall hotel was nice, very convenient to the airport with shuttle service for a 5:00 am flight. The only negative was that I left my computer charger in the room and would have appreciated after inquiring if someone would have called me back to say whether they found it or not.

Review collected in partnership with Hampton

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Greencastle, Indiana
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is clean.Queen beds were comfortable. Enjoyed the indoor pool and whirlpool. Free parking. Free WiFi. Free HBO. Exercise room looks nice.Variety of hot and cold breakfast items available. Located close to airport.

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West Lafayette, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Came in late one night for an early flight the next morning. Front desk and shuttle drivers were prompt & polite. The lobby is the nicest I've ever seen in a Hampton and the room was very clean and spacious. Enjoyed the separate shower / vanity, and the extra "wet bar" with refrigerator/microwave in the king suite. The pull out... More 

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Indiana
Top Contributor
103 reviews 103 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a very early flight so we used the park and fly....nice to have free parking and be a shuttle ride to the airport. Very good accommodations, friendly desk staff . Early morning to go bags of breakfast munchies were waiting. Nice quiet location.

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Gas City, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was there for a week long training. If you need a place to rest your head for the night this is your hotel. It is right next to the Indy airport and they have a shuttle. That is about it. There is absolutely nothing to do within walking distance unless you want to hike to Subway which is about... More 

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Maria G, General Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review

Dear Matt O, Thank you for your feedback! I am disappointed we did not do a better job to impress you with all we have in our surroundings. We are 8 minutes away from dining places and shopping centers, we have two sister properties that each has a restaurant and bar, accross the street from us. While we know that... More 

Gainesville, Florida
Top Contributor
330 reviews 330 reviews
54 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a room here a night before the wintry mix and ice and slush and snow and freezing rain came down the morning of my departure. Back to Florida. Check in was fast and friendly but the clerk gave me a room across from the elevators. Even though I asked for a quiet room AWAY from the elevators and ice... More 

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Maria G, General Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review

Dear tatliturk, Thank you so much for the feedback! I am pleased you found our hotel convenient to your needs. That day of the snow, ice, wind and everything else we sold out due to delayed and cancelled flightsa and that may have been the reason our front desk put you away as possible from the elevator (even if it... More 

Bloomington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was clean and comfortable. The internet was fine and free. The staff was helpful when needed. The bed was comfortable. It is a great hotel to spend the night before flying out of Indianapolis airport.

Review collected in partnership with Hampton

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Maria G, General Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review

Dear Sean C, Thank you very much for taking time to review us! I am very happy to read that you found our hotel clean, with comfortable beds, and our staff helpful. It is always a pleasure to assist all of our guests to make sure they have an excellent stay. We hope that you will choose to stay with... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this particular hotel for its convenience to they indy airport and we were not at all displaced the breakfast was wonderful like always at hamptons and the bed was very comfy but by far the staff that they have up their is great they were able to help me with every thing that I needed I think... More 

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Maria G, General Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review

Dear anthony m, I am delighted to read you were very happy with your stay! I am glad our front desk staff was able to assist you with dining options and shuttle needs. If you are ever back in the Indy area we hope you choose to stay with us again! If you are a light sleeper, but still like... More 

Washington, Dc Metro
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and I received a very poor experience during check-in. I was not recognized for my loyalty as a Diamond member. I was told to sign a receipt at check-in for misc. charges which is not the policy for diamond members. I was not told where breakfast is served or the operating hours for breakfast. I had to ask... More 

Was this review helpful? Yes 1
Maria G, General Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review

Dear W C, I am very sorry you had an unsatisfactory check-in experience. I would definitely like to further discuss your stay. As a diamond member your check-in process should have been very speedy. If I could take a few more minutes from you, I would greatly value them as I am a bit concerned who you spoke to. I... More 

Durham, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location if you're taking an early flight out of Indianapolis. I usually arrive late and leave early so I do not partake of the breakfast offering. Usually, the breakfast offerings at Hampton Inn leave a little to be desired, but I can't rate this property.

Review collected in partnership with Hampton

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