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Le Meridien Indianapolis

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123 South Illinois Street, Indianapolis, IN 46225 (Formerly Canterbury Hotel)
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Le Meridien Indianapolis
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Le Meridien Indianapolis
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32 reviews from our community

Traveler rating
    23
    4
    4
    1
    0
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10
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13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean, beautiful, friendly staff. I liked that we could access the mall & restaurants directly from the hotel. Excellent value, as well. This is a very old hotel that Le Meridien has recently renovated. It has a clean, modern, but in a classic style. Bed are fabulous! Shades AND lined curtains to minimize light. Bathroom sparkled! Within walking distance to... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Braden2006, Thank you for your great review of Le Meridien Indy. We are fortunate to have such an ideal location and terrific staff members to welcome guest to Indy with Hoosier hospitality. The transformation that ownership made of this historic hotel certainly complimented the Le Meridien brand well. We look forward to having you back to stay with us... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been traveling to Indianapolis for work for the past few weeks and Le Meridien truly makes me feel at home. From the moment you walk in the door at Le Meridien, every step of the experience is supported with positive, friendly, helpful staff who are willing to go above and beyond to ensure you have a great stay and... More 

Was this review helpful? Yes 3
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Knl792, Thank you very much for your business and for your great review. It is the people that work at hotels which make them great, and we would not be on the path we are on had it not been for the truly exceptional people that we have working at Le Meridien Indianapolis. I will be certain to share... More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The greatest thing about the Le Meridien Indianapolis is its prime location in downtown Indianapolis. It's close (walking distance) to every sports complex, shopping mall, museum or historical site. The second greatest are the people who work at the hotel. From the front concierge to the maître d'hôtel and the reservationist, everyone shows the greatest pride in making you feel... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Brian T, Thank you for the terrific review of Le Meridien and Spoke & Steele. We agree and could not be happier with our prime location in the heart of downtown Indy. It was just yesterday I was reading reviews aloud in our associate luncheon and the consistent message is that we have a great staff. I am so... More 

Eureka, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at Le Meridien Indianapolis when our volleyball club played in a Junior Qulaifier at Captiol Sports Center last weekend. The rooms were small but trendy and clean, the TV was great for watching basketball, and the shower was fantastic. The location of the hotel, gathering area on the first floor and the bar were perfect for our group.... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Seana A, Let me just say that we are truly grateful for the kind words regarding our service at the property. The team here is certainly dedicated and it is through surveys such as yours that their dedication is fueled to continually work towards achieving our goal of being one of the best hotels in Indy and within the... More 

LA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We where in town for a Pacers game, this hotel is a short walk to Bankers Fieldhouse, Lucas stadium, and the Convention Center. There are many restaurants in the area from fast food to pretentious elagantay . Our room was on the top floor and we had a great view, the room itself was super clean and cozy with a... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello smooch999, Thank you for choosing our property during your recent visit to downtown Indy. I appreciate the glowing review, especially the kind words regarding the staff. I am very fortunate to have such a great team of dedicated hospitality professionals and will be sure to pass along your praise. Go Pacers, Nick Clark General Manager More 

Columbus, Indiana
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 16, 2015

I happened to see that this was open after reno and decided to give it a go. First impression was good, the entrance is nice with the bar/restaurant area immediately inside, then the actual check-in counter was a bit secluded further in. Staff was super friendly, check in was fast and they provided free water without me asking, that's always... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello dodgecamaro, Thank you for your feedback regarding your recent stay with us at Le Meridien Indianapolis. I regret that you had such a poor nights rest at our property. Providing a good nights sleep is the business we are in and I apologize that was not the case for you. Candidly, we have actually received the opposite regarding feedback... More 

Cleveland, Ohio
Top Contributor
58 reviews 58 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 14, 2015

We checked in just 3+ months after Le Meridien opened after a multi-million dollar renovation of the old Caterbury Hotel. Hospitality was A+. Everyone was super friendly and competent. We were put up in one of their largest suites, which made it comfortable at all. I was told by my hosts that the rooms were really tiny. What's missing in... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello DNARNA2014, Thank you very much for the candid feedback regarding your stay with us. Reading your review was certainly concerning. We are trying to make a name for ourselves with Spoke & Steele as one of the best restaurants that downtown has to offer. We have served thousands of guests and this is the first we are hearing of... More 

Montreal
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed at Le Merdien on March 4th. The room was crisp, modern and just plain cool. Ditto the bathroom that was so big I could have parked my car in it. Restaurant was friendly cozy and fun. Nice bar. Staff was five star attentive. Highly recommend.

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello artesiaroadrunner, As far as reviews go we think you hit it out of the park. Short, simple, and to the point. Thank you so very much for the kind words regarding the property and the staff. We look forward to having you back to the property very soon. Cheers, Nick Clark General Manager More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

We stayed in downtown Indianapolis last night, and we really happy we chose Le Meridien. When we arrived Keith took our luggage and stayed with us, giving us directions etc. When we checked in we were greated by Tim, who was wonderful and very helpful. Our room was beautiful and close enough to walk to our event. The bed was... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello travelnetv, Thank you very much for choosing Le Meridien Indianapolis and for the very kind words regarding your stay with us. We are so fortunate to have a great team here that add to the experience of the higher end physical hotel. I will be sure to pass on your praise to Keith and Tim personally. We look forward... More 

Miami Beach, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 21, 2015

This is the old Canterbury Hotel with a great face lift. It's just a few months old and everything is in great shape and super clean, fresh but cozy vibe. Everyone was incredibly friendly and it's in a great location, walkable to a ton of shops and restaurants. Service was A+. Point of interest, it's right by Lucas Stadium.

Was this review helpful? Yes 1
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello XtinaYang, Thank you for the great review regarding your recent stay at LM Indy. I appreciate your kind words and have shared them with our staff. Many thanks, Nick Clark General Manager More 

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