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Le Meridien Indianapolis

4.0 of 5 123 South Illinois Street, Indianapolis, IN 46225 (Formerly Canterbury Hotel)
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Le Meridien Indianapolis
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Le Meridien Indianapolis
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10 reviews from our community

Traveler rating
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    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
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  • Dec-Feb only
    (10)
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Scottsdale, Arizona
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is simply great. It is a newly renovated property and is immaculate inside and out. From the second we arrived we were immediately greeted by valet and brought inside to our hotel. Savanna was at the front desk and she helped us check in quickly and was a gem to deal with. As platinum SPG members we were... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello NickSakis, Thank you for the GREAT review! I know what it takes to achieve Platinum status and I appreciate not only your loyalty to Starwood Hotels & Resorts, but hopefully your new found loyalty to Le Meridien Indianapolis. It is great to hear a seasoned traveler give us such positive feedback in our early stages of opening. We look... More 

Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is beautiful and probably one of the nicest places I have ever stayed in. The front desk staff were very nice and so helpful! They held doors open for us and made sure we had everything we needed. We actually called the front desk asking where the ice machines were located and requested an ice bucket. The lady... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hi Shaun S. It is so great to hear about how much you enjoyed your stay with us. Our goal is definitely to treat every guest in this manner and certainly understand that business is earned by consistently exceeding guest expectations. We intend to do just that each and every time. Thank you for allowing us to share our hospitality... More 

1 review
5 of 5 stars Reviewed 1 week ago

I was most impressed with the staff. They were ALL polite and accommodating . The room was spacious and clean. Very happy with our stay. Great location. Oh, and the aroma in the lobby was fantastic!! I would stay here again and certainly suggest this hotel.

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Rene C., Thank you so much for the positive feedback. We are so pleased to continuously receive great comments on our staff. It is great to see the pride in them when we review these types of surveys. We look forward to having you back soon. Many thanks, Nick Clark General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Small hotel but definitely the nicest SPG property in Indianapolis. Most importantly they have awesome, friendly staff. Special call out to Chaz, Christian and Jake at the front desk/valet. Really hospitable and always ready to help out with any questions you may have. Keep up the good work!!

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello and thank you very much for the positive feedback. We are fortunate to have such a great team of hospitality professionals that care about giving genuine service. I will be sure to personally thank these gentleman and share your review with them. Sincerely, Nick Clark General Manager More 

Ross, Ohio
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel because of the location near night life and Lucas Oil stadium. The hotel opened 12/14 and is a refurb of the Canterbury Hotel. Great job Starwood properties. It looks and acts like a boutique hotel. The staff is terrific including Keith the Valet parking supervisor. The rooms are smallish but more than adequate. Very well appointed... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello amrdia, Thank you so much for the feedback. I am pleased you enjoyed your stay with us at LM Indy and recognized the great changes that ownership has made. The feedback regarding the espresso machines in the rooms was heard loud and clear. We are seeking alternative options currently and working towards approval from the Le Meridien brand to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Fantastic service at gorgeous boutique hotel , right downtown..brilliantly inspired Chef at Spoke and Steel restaurant, brussel sprouts with pancetta and maple truffle were sublime.....drinks at bar beautifully crafted , huge thanks to the best staff Adam, DeAndre, Chaz, Jake and Savannah who took care of us like royalty! Highly recommend! !!!!

Was this review helpful? Yes 1
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Kat P, Thank you so much for the fantastic review! I am so pleased to see that your first experience with us was a success. We look forward to many more in the future. I will be sure to personally share your review with Adam, DeAndre, Chaz, Jake and Savannah. Happy Holidays! Nick Clark General Manager More 

Long Beach, California, United States
Top Contributor
91 reviews 91 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 16, 2014

This used to be the Canterbury Hotel and that was a fabulous venue. The renovation is ongoing and while I like the modern touches, it doesn't have the intimacy it had before now. There were two of us and they messed up our reservation (despite calling to confirm that morning) and refused to make up the pullout bed in the... More 

Was this review helpful? Yes 3
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Anne P, Thank you very much for your candid feedback. We are happy to have a revived hotel with modern offerings for today's traveler in the place that the Canterbury used to be. Our $13M renovation was completed on December 4th, 2014, however you may indeed still see us hanging a piece of artwork or two here or there.... More 

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

This hotel just recently opened, and it is fantastic. I have stayed at most of the other high-end hotels in Indy, and the Le Meridien has moved to the top of my list. My room was stylish and comfortable. The staff were friendly and knowledgable. And the restaurant was really good, with a nice vibe and a unique bar. This... More 

Was this review helpful? Yes 1
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Wlltravel1001, We are so glad to hear of your great experience at Le Meridien Indianapolis. It is our goal to continuously exceed your expectations through consistent and genuine service. We are honored to be your new "spot in Indy" and look forward to seeing you back in Spoke & Steele soon. Warm Regards, Nick Clark General Manager More 

Lebanon, Indiana
Contributor
20 reviews 20 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed here Saturday, December 6, 2014 for the Big Ten Championship Game. They opened their doors on Thursday, December 4, 2014. We arrived just before 3:00, and our room was not ready, but we were happy to wait at the restaurant/bar and have a couple drinks. Someone very kindly offered to stow our suitcase behind the front desk. At... More 

Was this review helpful? Yes 1
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello jmariegobucks, Thank you for the detailed review! These are the things we need to hear to consistently improve our product and service offering. Opening a hotel to a sold out weekend was a challenge we were eager to take on, and admittedly there are some areas to focus on for improvement. We look forward to getting better each day... More 

1 review
5 of 5 stars Reviewed December 6, 2014

I dont normally leave reviews but my wife and I stayed here for the Big 10 game this weekend. The pictures online just don't do this hotel justice. Our room had everything we could have needed and more! A tv in the bedroom and another in the "living room" PLUS a third in the bathroom! The bed was very comfortable... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello John, Thank you so much for being the first guest to review the new Le Meridien Indianapolis! I am so pleased that you enjoyed your stay with us and look forward to having you back as our guest again soon. P.S. The TV's in the bathroom are my favorite feature of the suites! Sincerely, Nick Clark General Manager More 

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Additional Information about Le Meridien Indianapolis

Address: 123 South Illinois Street, Indianapolis, IN 46225 (Formerly Canterbury Hotel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Meridien Indianapolis 4*
Number of rooms: 100
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Also Known As:
Canterbury Hotel Indianapolis
Hotel Style:
#5 Luxury Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis

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