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Le Meridien Indianapolis

Certificate of Excellence
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123 South Illinois Street, Indianapolis, IN 46225 (Formerly Canterbury Hotel)
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Le Meridien Indianapolis
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62 Reviews from our TripAdvisor Community

Traveler rating
    49
    7
    5
    1
    0
See reviews for
8
20
3
23
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (22)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I really liked this hotel. It took over old Canterbury hotel and just reopened it last December.Eventhough, it doesn't have a pool, it feels upscale and new. It also has great customer service. They really try to accommodate you. Room tip: become a member of the starwood preferred guest program, and you would get extra perks.

Was this review helpful? Yes
Hanover, New Hampshire
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I thoroughly enjoyed every part of my stay at Le Meridien. Even though I was only there for one night, every member of the staff took the time to make me feel welcome and comfortable. The entire hotel is very well designed. The lobby is beautiful, with many places to sit and chat. My room, which was a suite thanks... More 

Was this review helpful? Yes
Columbus
Top Contributor
68 reviews 68 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in Indianapolis for a concert and everything about La Meridien Indianapolis was excellent - the location, the staff, the rooms, the food, the ambiance..... I appreciate businesses who take care of the small details. It makes such a difference in your whole experience and I will certainly return to La Meridien when I'm in Indy again,

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello LaineyJ4, Thank you so much for the extremely positive review. We certainly understand that excellence is achieved through the consistent execution of the small details, and we are committed to doing that on a daily basis. We look forward to having you back with us in the near future. Sincerely, Nick Clark General Manager More 

Denver, Colorado
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very nice and I would come back just to smell the fragrance in the lobby!! I tried to find out what it was but nobody knew, a lot of guessing but no one knew for sure. I sooo wish they where selling a candle or diffuser to bring home. The decor is very nice and feels new... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello KlingFrance, Thank you for the terrific review of our hotel and restaurant. I am so pleased that overall you enjoyed your stay with us. The fragrance is called LM01 and it was produced by LeLabo. It will be available for sale to the public soon through ShopLemeridien dot com website. I will certainly be sure to better educate the... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff is incredible! The property is well maintained, rooms are very nice and very comfortable and the food is fantastic! Everyone from the Bell Captain to the Front Desk Staff worked hard to make our stay enjoyable. They made it personal.

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Travelwars, Well you are certainly wanted and appreciated here. I am very thankful for your positive review of our property and will be sure to share it with the team. We take every opportunity we can to make each interaction personal and genuine. We look forward to having you back at the hotel again soon. Sincerely, Nick Clark General... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved our stay in Indianapolis. Hotel was fabulous from the moment we arrived. Drinks at the hotel bar amazing, Bourbon Lemonade was our favorite. Perfect location to White River Park and Indy Zoo. Will plan to return soon. #happystay #chicagocouple

Was this review helpful? Yes 1
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Ellen S, Wow, what a subject line for a review 'Perfection'! We are honored you feel that way and will work hard to ensure we continuously strive for excellence. I will be sure to share your review with the team and we will all look forward to serving you again in the future. Sincerely, Nick Clark General Manager More 

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The reviews are true. This remodel is beautiful and the staff go out of their way to make you feel at home. From Jarrod at the front desk to Keith th valet, they make you feel like old friends. Keep up the good work!

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello Lee S, Thank you for sharing your experience and for confirming the staff's commitment to excellence through genuine and hospitable service. I will be sure to personally thank Keith and Jerrod for their continued efforts to make each guests stay memorable. We look forward to having you back again in the future. Sincerely, Nick Clark General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience. Jerrod and Frank, at the front desk, were very accommodating and helpful with everything. I'm glad we went here rather than a chain hotel because of how personable and welcoming the staff was. The room was really nice too. Newly renovated and very clean.

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello AriBrjhai, Thank you for the terrific review of our hotel. I am glad Frank and Jerrod made a great impression and I will be sure to recognize them both personally. I am certainly lucky to have them on this incredible team. Sincerely, Nick Clark General Manager More 

Kalamazoo, Michigan
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything was superb from the time I got out of my car to the time I left. My family and I will be back every time we come to this city! I highly recommend it! The entire hotel is brand new and has impeccable style and cleanliness! You are in the heart of downtown and connected to the mall. Spoke... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello A R, Thank you for the glowing review of our property. We appreciate your kind words and look forward to having you and your family back again. Sincerely, Nick Clark General Manager More 

Oxford, United Kingdom
Top Contributor
76 reviews 76 reviews
42 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights during my first ever visit to Indy! Lovely boutique hotel in downtown area. Quite new, only just opened months ago. Valet is about $40/night, the parking at mall opposite is half the price. Main circle mall is next door, I still prefer the Keystone Fashion Mall, which is less than 10 miles from downtown! Tim... More 

Was this review helpful? Yes
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review

Hello ECEJon, Thank you for your review and for allowing us to be your hotel of choice during your first ever trip to Indy. I truly appreciate the feedback you provided and want to ensure you that we will be addressing your concerns with the restaurant staff regarding service levels in the morning as well as SPG attention. We look... More 

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