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Embassy Suites Indianapolis North

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3912 Vincennes Rd, Indianapolis, IN 46268
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Embassy Suites Indianapolis North
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Embassy Suites Indianapolis North
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672 Reviews from our TripAdvisor Community

Traveler rating
    326
    191
    82
    48
    25
See reviews for
204
71
32
300
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
  • All months
    (672)
  • Mar-May only
    (207)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (169)
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    (154)
All months
1 review
1 of 5 stars Reviewed 3 days ago NEW

stayed here Sunday May 24. arrived at 9:30pm, at 9:50pm called the front desk to ask how late the pool was open, the lady said 10pm for kids under 18. I had three kids in that bracket, there was nothing on the website or in the room about this policy. turned the AC on when we arrived in the room... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Slinger, Wisconsin
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Arrived around midnight. Night staff were courteous and friendly. Offered a choice of room on upper level where it would be quieter vs lower level. Later we were told it was the last room available ( took the upper level room). We were a party of six, 4 adults and 2 small children. Room was clean but not well stocked.... More 

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Sylvania, Ohio
Top Contributor
106 reviews 106 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this is a beautiful property that could use some updating but it still in good shape. The front desk and bar staff were friendly and helpful. The only issue I had was that the staff cleaning up after breakfast took my coffee twice while I was up getting more food. They saw the empty table with only coffee and didn't... More 

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Savannah, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel with superb staff and amenities all enclosed in quaint convenient setting. Managers reception and complimentary breakfast make up for somewhat pricey room rates compared to similar hotels in area. Great choice for families with children or older travelers.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Champaign-Urbana, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a great stay at this Embassy! It was very clean! ..yes parts of the property were a little outdated, but nothing from the stone age. I will take cleanliness over brand new any day. The staff was so friendly!! especially Rose Marie and Mae. They were extremely helpful, but most importantly curtious and friendly. We were there for... More 

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Torrance, United States
1 review
2 of 5 stars Reviewed 1 week ago

Upon Getting into my room after check in, I noticed that there was still trash in the waste cans from the previous guest. Two different mornings I failed to receive wake up calls and when I called down to the desk, to ask why the first time they told me that they called the wrong room (with an oh well... More 

Review collected in partnership with Embassy Suites Hotels

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Ashley L, Front Office Manager at Embassy Suites Indianapolis North, responded to this review

We appreciate you taking the time to let us know of your experience at the hotel. I am very sorry that you did not find the team members to be hospitable. As a hotel we strive to have the best customer service and clearly we let ourselves down as well as you. I can assure you that we will share... More 

Indianapolis, Indiana, USA
Top Contributor
77 reviews 77 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This property was a disappointment from the moment we walked into our room. We had a king size suite in which we paid $200/night for. Honestly, it was more like an $80 type hotel. The wallpaper, yes wallpaper, was pealing off the walls. The outlet covers were loose and coming off the wall (as was the shower head), hairs were... More 

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Ashley L, Front Office Manager at Embassy Suites Indianapolis North, responded to this review

Thank you for your response. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. Later this year the hotel will begin a renovation and I can assure you that all of the suggestions for improvements to amenities and structure will be shared and... More 

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The quaint traditional exterior look was, unfortunately, followed up by a very outdated hotel. From the extremely slow elevator, to the bar closing at 11PM (on a Friday night???), to room decor in total need of updating, to having to pay for Internet access, and finally, a breakfast buffet that was ordinary, at best. Not at all what I have... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

The best part of my stay is the spanich, tomatoe, and cheese omelette made by Mrs.Lassanda.I appreicate the great service that was extended thru the staff overall.I will be looking forward to my next business trip.

Was this review helpful? Yes
Ashley L, Front Office Manager at Embassy Suites Indianapolis North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

I would like to say that I was so encouraged by the Customer Service that several of the employees gave during my business experience at the Embassy Suites on Vincennes Road in Indianapolis. The very first day Ms. Debbie who I believe works in the Administrative division greeted me in the Parking lot with a big smile and most pleasant... More 

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