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All 182 Indianapolis hotels

Candlewood Suites Indianapolis

2.0 of 5 Hotel   |   8111 Bash Street, Indianapolis, IN 46250 (Castleton)
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50 people have reviewed this hotel

Traveler rating
    21
    18
    7
    2
    2
See reviews for
18
8
3
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Israel
Top Contributor
81 reviews 81 reviews
78 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite nice - big rooms, no coins needed to wash/dry your clothes. No breakfast (none of the Candlewood have that), but free coffee/tea They don't offer welcome points for IHG rewards club member, but do give you a free drink. The tv in the room is a flat screen but forget about the quality: no HD, very... More

Was this review helpful? Yes
Leslie S, General Manager at Candlewood Suites Indianapolis, responded to this review

Thank you for your review. We are glad you enjoyed our free guest laundry! We will be offering Welcome rewards points for Gold and Platinum IHG rewards members immediately. More

Indiana, USA
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had two stays at this hotel in the month of January. The first time it was chosen for a family reunion because it was a very good rate, had a pool, and full kitchens in the rooms that were adjoining. Everything worked, the rooms were clean, and it met our needs completely. The pool and sauna were a nice... More

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Leslie S, General Manager at Candlewood Suites Indianapolis, responded to this review

Thank you for your review. We try very hard to maintain the pool at optimum levels at all times. Please let us know at the front desk if you ever find anything you believe to be unsatisfactory. We want to exceed your expectations at everyone of your visits!! More

Chicago, Illinois
Top Contributor
166 reviews 166 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here while on our way to Florida. While we always choose a king bed when making reservations, this option was not available at this hotel. I figured we could stand to sleep in a queen bed for one night since we were so tired. HOWEVER, I think that this bed was closer in size to... More

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Illinois_John, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is very pleasing to know that you have noticed the cleanliness of the room and bathroom. Hence, I certainly apologize for the inconveniences you experienced over the size of the room and of the bed. Rest assured... More

Rockport, Indiana
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked a room with 2 beds. When we got there we walk in our room and only had 1 full size bed. I tell the front desk and they tell me they didn't have anymore 2 bed rooms. They did give us another room for free though. I had to put my 15 year old son in that room... More

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Amanda C, First of all, thank you very much for your recent stay at our hotel. We are delighted to read you found the rooms clean. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am so sorry to see you did not enjoy your... More

Auburn, Indiana
Top Contributor
175 reviews 175 reviews
53 hotel reviews
140 helpful votes 140 helpful votes
1 of 5 stars Reviewed February 22, 2014

Before you read this review please take the time to look at my past reviews. Of my 153 reviews I have NEVER written a review that has been as negative as this one is about to be. I try my best to make my reviews based on the expected level of service. What i mean is this...I rate a 5... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear sigs99, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Olathe
Top Contributor
58 reviews 58 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 23, 2013

I had an offer from IHG to stay at some of their other brands. I decided to try, however the results were not up to par. I arrived at the hotel and there was no covered parking. This would have been ok, except it was freezing rain and snowing. When I checked in the toilet in my room didn't work.... More

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Geoffrey H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2013

Had been there twice.. first for only 1 day and later for 20 days.. Staff is great, they will always greet you. Dave the GM is such a gentleman.. Coffee just rocks.. With hazelnut and french vanilla flavors just one word.. AWESOME. Internet connectivity > Too good. LAN provided gave a speed of 20MBPS where as Wifi was having a... More

Was this review helpful? Yes 1
Fort Wayne
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2013

The staff was very friendly and helpful. They have a DVD library where you can check out movies to watch, free laundry for guests and a decent fitness center with pool and hot tub. The room came with a nice kitchen with a full size fridge, stove top, microwave and dishwasher. The hotel was clean and neat and the bed... More

Was this review helpful? Yes 1
Sacramento, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

I reserve a 2 room suit and I got a 2 bedroom suit. A lot of space. Kitchen has everything but the hotel is little far away from supermarket and any food source. That is the only reason I drop a star from them. Hotel is very clean and the staff are very friendly.

Was this review helpful? Yes 1
Louisville, Ky.
Top Contributor
128 reviews 128 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 5, 2013

This place is geared a bit more to the long stay visitor but it is great for a night or two as well. Reasonably priced and a small suite that was clean with good beds and bedding. Slept very well indeed. Clean bath room with plenty of hot water. Easy access to I 465 and many area restaurants. If you... More

Was this review helpful? Yes 2

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Additional Information about Candlewood Suites Indianapolis

Also Known As:
Indianapolis Candlewood Suites
Indianapolis Candlewood
Address: 8111 Bash Street, Indianapolis, IN 46250
Phone Number:
Location: United States > Indiana > Indianapolis > Castleton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#62 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Indianapolis 2*
Official Description (provided by the hotel):
Welcome to Indianapolis Northwest Candlewood Suites hotel. When the comforts of home sound good after a long day, the Indianapolis NW Candlewood Suites is conveniently located and uniquely designed for the extended stay traveler. Less than 10 miles from the Indianapolis Motor Speedway, Lucas Oil Stadium, the Convention Center and downtown, we are conveniently located one block east of I-465 in Park 100 for quick access to the Indianapolis International Airport and any major point of interest or attraction in Indianapolis. Whether you are here for business or pleasure, you will find our design creates a functional work/home environment. We keep you connected with high speed Internet, free fax service and business center. And when you want to disconnect, our indoor pool, 24 hour exercise facility and outdoor barbecue gazebo will help you unwind. You ll feel at home with a fully equipped kitchen, spacious room, on-site convenience store, complimentary guest laundry and free entertainment library of CD s and videos at the front desk. For sporting events, shopping, nightlife, business travel or when you just need a place in town that feels like home, we invite you to experience the comfort of the newly constructed Indianapolis Northwest Candlewood Suites! ... more   less 
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