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Candlewood Suites Indianapolis

2.0 of 5
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8111 Bash Street, Indianapolis, IN 46250
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Candlewood Suites Indianapolis
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Ranked #59 of 184 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 5 days ago
nickiwms chicago, il
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77 reviews from our community

Traveler rating
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    14
    2
    3
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29
11
4
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Highland Lake County, Indiana
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed for one Sunday night in late April, our second stay at this property. We are IHG Rewards Club members. Upon entry to the room we found a telephone that would not hang up -- though the handset was in the cradle, the phone line was open. We unplugged this phone from the wall and the "line in use"... More 

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chicago, il
Top Contributor
52 reviews 52 reviews
49 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night and stayed in two other IHG hotels in the same trip. This one was for a quick stay (just basically sleeping)... we got there after the lobby was closed and got our key through the lock boxes which was totally fine. For those that want someone to check them in and you arrive late... More 

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Servicestaff, General Manager at Candlewood Suites Indianapolis, responded to this review

Hello, Thanks for taking the time to review our hotel. I am sorry that your memory from your short stay is not 100 percent perfect. We do allow pets and often have folks stay for quite some time, but even if we were full we should not have let a room be rented that did not smell fresh and clean.... More 

Roaming Shores, Ohio, United States
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at a lot of hotels that offer suites, or are all-suites, and this was by far, the largest. A single person could easily live in one of these suites as a small apartment. Odd things I would change: There was a closet with an ironing board in it, no shelving or poles to hang…anything on. Just a... More 

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Servicestaff, General Manager at Candlewood Suites Indianapolis, responded to this review

Casi, Thanks for reviewing us. I am sorry to hear that someone had smoked in our non-smoking room and that we failed to remove the odor. It is true, we sometimes have people stay quite a long time with us. Hopefully you get a chance to come back and spend a longer period with us in a fresh suite. BL More 

Grand Island, Nebraska
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 4 weeks ago

Fanatic staff. Lori checked us in and she was like family...very very friendly and informative. The rooms are cozy and clean and the bathrooms are huge. Nice to have a kitchenette too if you want to make meals. Highly recommended!!!!

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Evansville, Indiana
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed staying at this hotel. The front desk staff, the maintenance person and the housekeeping staff were always very friendly. The beds and linens were very comfortable. The pool and pool area is wonderful and very clean. Hotel looked and smelled very clean; no musty odors. The hotel's location is very close to lots of restaurants and shopping.... More 

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Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here just for one night while passing through the area on business. Very clean room with kitchenette. Fast internet, plenty of TV channels and friendly staff. My bed was comfortable also and the room furniture was in good conduction too. This hotel also has a pantry/shop where you can buy grocery items, guest laundry, and Gym. Plenty of shopping... More 

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Greenwood, Indiana
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here as a weekend getaway. We enjoyed our suite. It had everything you needed. The hotel pool and hot tub were very well maintained. We spent hours in both !! The staff was great as well. Perfect Stay!!!

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Holland, MI
Top Contributor
186 reviews 186 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed April 12, 2015

I was here for two nights on a Friday and Saturday. Bed, linens, towels, TV were fine. I was glad to have the kitchen, although I didn't get to cook much of anything. The furniture is utilitarian with some wear. Someday a heating/AC company will invent a unit that is quieter. A boy's basketball team was on the floor above,... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear tromba61, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our staff and the WIFI, we regret to know the inconvenience the... More 

Shelby
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

Friendly staff at check in and throughout whole stay. Clean hallways and rooms. Nice room with small kitchen, comfy beds, great and clean bathroom. Clean and very warm pool and hot tub, heavy chlorine smell but I guess that's to be expected with a public high use pool. Little store had everything you could need/want. DVD lending and cupboard with... More 

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Petersburg, Illinois
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 18, 2015

This is a very satisfactory stay. Otis essentially an extended stay type setting. That being said it wasn't noisy and it was very clean. The rooms have kitchens in them, the wifi works good, and there is a bbq grill outside under a pavilion so overall a good comfortable stay

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