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Value Place Indianapolis, Indiana (Lawrence)

Hotel website
9515 Pendelton Pike, Pendleton Pike east of I-465 (exit 42), Indianapolis, IN 46236
Value Place Indianapolis, Indiana (Lawrence)
Review This Hotel

23 reviews from our community

Traveler rating
    10
    6
    0
    2
    5
See reviews for
3
2
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
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English first
  • All months
    (23)
  • Mar-May only
    (6)
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    (7)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (4)
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1 review
2 of 5 stars Reviewed January 12, 2015

the staff here at Value Place is not nice at all they don't care about their guest staying here in the hotel the staff is rude and talks to you like they are better then expescially the management I will never be back here again housekeeping is supposed to clean your room every two weeks I was there for about... More 

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Sean A, Manager at Value Place Indianapolis, Indiana (Lawrence), responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2014

I recently had the pleasure of staying at Value Place, Lawrence, IN. The very caring staff made me feel very safe and very much at home. Thomas is the best!!! By the time I left, it was like I had to leave behind family. I would definitely recommend Value Place to all my friends and family if they were going... More 

Was this review helpful? Yes 1
Sean A, Manager at Value Place Indianapolis, Indiana (Lawrence), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

A new job brought me here and a two week stay became longer than expected. That's ok, because the staff here is outstanding. Manager, Dan Freeman, understands what excellent customer service is and goes above and beyond to satisfy. If there are problems or concerns, mention them and they will be addressed immediately. The location is very convenient with restaurants,... More 

Was this review helpful? Yes 2
Sean A, Manager at Value Place Indianapolis, Indiana (Lawrence), responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

1 review
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 22, 2014

"Value" in Value Place Lawrence is an understatement. I have been there for a month and I couldn't be happier with the cleanliness, security and professionalism. Manager Dan Freeman, along with Charlotte, Thomas, Jessica, Leon, Kaitlyn, Megan and John are not only a very solid staff, they are courteous and VERY good at their various individual daily tasks and jobs.... More 

Was this review helpful? Yes 23
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

I have been here a couple of months. The manager Dan Freeman has put together a great staff. I feel very safe walking the grounds. Thomas does an excellent job with security. Thank you very much for a wonderful stay! Would choose this hotel over any other!!!

Was this review helpful? Yes 1
Mount Holly, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

I really enjoyed my stay at Value place. I felt safe with the secured doors and 24 survalence. Most of all the staff was so friendly and willing to help at all times. The person that went that extra mile was Dan. He always made sure i had everything i needed and there was no problem with my stay. "Thank... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Indianapolis, Indiana (Lawrence), responded to this review

Thank you for letting us know how we are doing. We are thrilled that we are providing you with a great experience. We hope that you will think of us again the next time you find yourself in need of a place to stay. More 

1 review
1 of 5 stars Reviewed July 8, 2014

Upon my arrival at ValuePlace things were bitter sweet. But as time progressed things began to go downhill. I have witnessed several customer/ team member fratnizing relationships. I have had the opportunity of seeing favors done for customers by management but the favors were only done for those whom they have close relationships with. I have seen many drunken patrons... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Indianapolis, Indiana (Lawrence), responded to this review

Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed July 5, 2014

We stayed for almost a month while in transition from out of state. While we stayed other places here and there, this was the closest feeling to being home we have felt in some time. The staff was wonderful. The rooms were clean and comfortable with all our needs being met. It was awesome to have an area to cook... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Indianapolis, Indiana (Lawrence), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope you had an opportunity to take advantage of the restaurants that were in walking distance to our hotel. It's great to hear that you enjoyed your overall stay. The staff and... More 

1 review
5 of 5 stars Reviewed May 20, 2014

Since our arrival here at ValuePlace I have been treated with warmth and caring yet professional service from The site manager, and staff. Dan specifically also site manager has been extremely attentive to our needs and has been very kind. He provides awesome customer service when it is needed and whenever there was a situation he would address it dead... More 

Was this review helpful? Yes
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed May 19, 2014

we have lived here for 3 and a half months and the workers are very nice people and the rooms are very nice. has everything you need in a room.stores and restaurant's close by field for kids to play in

Was this review helpful? Yes
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