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All 184 Indianapolis hotels

Comfort Suites City Centre

3.0 of 5 Hotel   |   515 S West Street, Indianapolis, IN 46225
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Ranked #90 of 184 Hotels in Indianapolis
A recent review
4 of 5 stars reviewed 3 days ago
SunnyTrvlLvr Niles, Michigan
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158 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Niles, Michigan
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a single night prior to a concert at Banker's Life Fieldhouse (15 minute walk). Very convenient to Lucas Oil Stadium (less than a block). Room was typical for a Comfort Suites, nothing special. Great service at the bar, though menu for eating limited. I thought the parking charge was a little much given what they want for... More

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Lexington
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't believe them when they say your room will be ready in 15 minutes. On game days they do not have the cleaning staff to allow you to check in; even at 3 pm, check in time. We waited over 2 hours Sunday afternoon. The problem is if you leave to go eat you go to the back o the... More

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cincinnati
Top Contributor
98 reviews 98 reviews
29 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed one night. This is our second year staying here for the Bands of America competition. Check in was good. The reception person was very helpful/friendly. Room was in good shape. Large w/ a big window overlooking Lucas Oil Stadium. Equipped w/ fridge and micro. Bedding was good. Sheets/comforter good quality. Free coffee all day and night in... More

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I needed to check in before 3pm because of a work commitment and was charged $56.33 extra for my room that was mine for the night. Junior Manager Jason Hiesteng very uncooperative and not flexible. Then next day when leaving, came back from work at 10:30 am to find my room door wide open and room that appeared to have... More

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London, UK
Top Contributor
52 reviews 52 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I spent six nights at the comfort suites city center while attending a conference downtown. I was extremely comfortable there. The room was large and well appointed for a longer stay, with plenty of storage, fridge, microwave, iron, hairdryer, coffee/tea making facilities. My room on the 6th floor looked as if it had fairly recently been refurbished and there was... More

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed two nights, the staff were very helpful and nice. The rooms were great and the decor was very pretty. The pool and hot tub were a plus as well. We will definitely stay here again. Comfort suites has pleased me once again.

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I confirmed that they had a pool before my arrival. My daughters and I were really looking forward to swimming. The hot tub was not working, the pool was cold and the service door left wide open to the equipment room. There was no note stating that the pool/hot tub was not in service and nobody was working in the... More

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Fort Wayne, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed a hotel close to Lucas Oil as we were spending the next 2 days there for competitions. Easy walk, literally across the street. Service was great, rooms were clean. However, very tight room for breakfast. Not a very good layout when hotel is sold out. I plan on returning next year.

Was this review helpful? Yes 1
Colorado Springs
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 21, 2014

Overall I enjoyed my stay at the Comfort Suites. I stayed for three nights while attending a professional conference at the convention center. I saved a considerable amount of money compared to any other hotels within walking distance of the convention center (in most cases more than half!) The breakfasts were quite adequate (cold and hot foods), the rooms were... More

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Lani H H, Sales Coordinator at Comfort Suites City Centre, responded to this review

Senior Contributor, it is fabulous guest such as yourself that excites me most about what I do every day. Thank you for your kind words, I’m pleased to hear you enjoyed your stay with us at the Comfort Suites hotel by Lucas Oil Stadium in beautiful downtown Indianapolis! I am sorry to hear about the problems you addressed in your... More

Fernandina Beach, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

Attended the Notre Dame Shamrock Series football game and stayed 2 nights at the Comfort Suites City Centre which was literally across the street from Lucas Oil Stadium. You can't get more convenient than that! Wonderfully helpful staff highlighted by Amber and Jason who manned the front desk and went out of their way to make the stay extra nice.... More

Was this review helpful? Yes
Lani H H, Sales Coordinator at Comfort Suites City Centre, responded to this review

RedBranch9, I realize how valuable your time is and truly appreciate that you shared your time writing such a heartwarming review. It is refreshing to hear how much you enjoyed your stay; and that Amber and Jason’s exceptional service played a memorable role in it. And I couldn’t agree with you more about the location, you could throw a football... More

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Additional Information about Comfort Suites City Centre

Address: 515 S West Street, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites City Centre 3*
Number of rooms: 130
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Also Known As:
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites Indianapolis
Indianapolis Comfort Suites

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