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All 182 Indianapolis hotels

Comfort Suites Indianapolis

2.5 of 5 Motel   |   4125 Kildeer Drive, Indianapolis, IN 46237
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Comfort Suites Indianapolis

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86%
Ranked #26 of 182 hotels in Indianapolis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Greg A Indianapolis, Indiana
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104 people have reviewed this hotel

Traveler rating
    67
    22
    12
    0
    3
See reviews for
37
20
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

Our family stayed in this hotel when our home was flooded. We were in this hotel for approximately one month. The staff at this hotel was great from the first day to the last. We cannot say enough to thank the staff for their kindness and hospitality during our stay. We can honestly say, after having observed this hotel for... More

Was this review helpful? Yes
Omena, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

We arrived very quickly after making the reservation, and were given keys to our room. When we found the room, we were surprised to find the door ajar. On entering we discovered that the beds were stripped, but not made. We returned to the front desk, and the manager said that she would check on it. She returned a short... More

Was this review helpful? Yes
General M, General Manager at Comfort Suites Indianapolis, responded to this review

I want to apologize for your recent experience in our store regarding the cleanliness of your room during your recent stay at Comfort Suites. I have spoken with our housekeeping staff to make sure these issues are handled differently in the future. Providing a positive experience for our guest is our number one priority at Comfort Suites. I would like... More

Brighton
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 22, 2014

This hotel was a great place to stay. Clean rooms and very spacious. My only complaint was that we had to wait for employees to get their breakfast at the breakfast counter. Breakfast was good. We will go again if in the area.

Was this review helpful? Yes
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your stay at Comfort Suites. I am glad you enjoyed the clean and spacious rooms. I have talked to the employees about breakfast hours and do apologize for the problems that caused you. We look forward to seeing you again in the future. Thank you, Tiffany Shaffer General Manager More

Catlin, Illinois
Top Contributor
92 reviews 92 reviews
24 hotel reviews
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed February 3, 2014

With a snow storm coming on a Friday night, I decided spend the night in Indy instead of driving 100 miles in the very early morning for my Saturday class. My wife thought it was a wonderful idea and decided to join me. We arrived about 8:30 Friday night and check in was very easy. The clerk behind the desk... More

Was this review helpful? Yes 2
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your recent stay at Comfort Suites. I would like to take this time to apologize for all the inconveniences you had at the hotel. I have shown your review to housekeeping and the maintenance departments to make sure these problems are resolved. Providing a positive customer experience is a... More

Canton, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

I stay at this hotel every month for business meetings in Indianapolis. This hotel is one of the best in the area. The staff is great and the rooms are always comfortable and clean. I will never stay at a different hotel in Indianapolis. I usually don't write reviews online, but my last stay I had a card on my... More

Was this review helpful? Yes 1
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for the wonderful comments you express about your stays with us. I am glad to hear that they staff is always great, and that you find the rooms comfortable and clean. We look forward to seeing you again in the future. Thank you, Tiffany Shaffer More

Arizona
Top Contributor
114 reviews 114 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 23, 2013

Stayed here for a Colts NFL game and wanted to stay a bit away from the game crowd. There were some "problems" with this hotel, but the front desk people were VERY accommodating on trying to help us. The bed was comfortable (firm but soft) with various pillows to choose from. However, the walls seemed thin. We were next to... More

Was this review helpful? Yes
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your recent stay at Comfort Suites. I apologize that your first night was miserable and that the WI-FI was hit or miss, but I am glad that the front desk was able to move your room and make it more enjoyable. I am glad that you enjoyed having your... More

Madison, Indiana
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2013

We checked into this hotel this past Saturday at about 9pm. I picked it out based off of the reviews on here and there gov't discount. When we got to our rooms they were both dirty from the previous night. I went to the front desk and the next room we were moved too had people in it, then next... More

Was this review helpful? Yes
General M, Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your recent stay at the Comfort Suites. I want to apologize for your recent experience in the hotel regarding the cleanliness of the rooms you were checked into and the temperature of the pool. I have shared your review with our staff to make sure an incident like this... More

Elkhart, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2013

I have stayed at many hotels over the years and this one is by far the best! From check in to check out everything was great! I even came outside in the morning to see the manager scraping off the ice of the cars! Great hotel and I will always stay there when I drive to Indianapolis.

Was this review helpful? Yes 1
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for the kind words you expressed about your stay with us. I am glad that everything went great throughout your stay. We look forward to seeing you again in the future. Thank you, Tiffany Shaffer More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed December 10, 2013

The best staff I have seen . The branch manager Tiffany has built a awsome crew . Everyone there was very nice and professional . I have stayed at some very costly hotels not naming names and this clean,affordable and personable hotel is the best yet . This is a hotel to drive out of your way for. I enjoyed... More

Was this review helpful? Yes
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for the kind words you wrote about the staff and your stay at Comfort Suites. I am glad that you found everyone nice and professional. We make it our own personal goal to make sure every guest is treated as if they were at home. We look forward to seeing you again in the future. Thank you, Tiffany... More

Senior Contributor
32 reviews 32 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2013 via mobile

After check in headed upstairs to our 3rd floor room. As soon as we got off the elevator I knew we had a problem. I could yelling and screams of laughter coming from more than one room. We have a baby so we needed some quiet. We went in our room and could almost feel the party next door. I... More

Was this review helpful? Yes 1
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your stay with us. I apologize for the noise that you experienced from the rooms. I am glad that Jacob handled the situation and the rest of your stay pleasant. He is a great asset to our staff and it is wonderful that he was helpful to you. I... More

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Additional Information about Comfort Suites Indianapolis

Address: 4125 Kildeer Drive, Indianapolis, IN 46237
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 182 hotels in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Indianapolis 2.5*
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