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Comfort Suites Indianapolis

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4125 Kildeer Drive, Indianapolis, IN 46237
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Comfort Suites Indianapolis
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Ranked #61 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Dawn Nashville, Tennessee
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120 reviews from our community

Traveler rating
    73
    24
    17
    1
    5
See reviews for
46
24
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beginning with the pros: attendant at the front desk was sweet and helpful. Hotel was clean and the beds were very comfortable with lots of fluffy pillows provided. Cons: Wifi didn't work during our stay so we couldn't connect to the internet from our room. As I work from home this was a significant problem. Also, the breakfast was not... More 

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Tulsa, Oklahoma
Top Contributor
185 reviews 185 reviews
73 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed December 15, 2014

Was surprised because I could tell this was a newer hotel. Was sure this would be a good stay. When I got to the room it was late other wise I would have asked to change rooms. You could tell that things were not cleaned well at all. Everything was kinda wiped down but you could still see the smear... More 

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General M, General Manager at Comfort Suites Indianapolis, responded to this review

We are very sorry to hear that you were not pleased with your stay here at the Comfort Suites. It is our goal to provide every guest with satisfaction that goes above and beyond their expectations. I completely understand your discomfort with the room quality and condition, I would be unhappy as well. We hope you will be willing to... More 

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

I just loved the treatment we got on our Honeymoon. The breakfast was great! I was pleased to see a young girl I baby sat many years ago as the Head Housekeeper. I would highly recommend this hotel to anyone wanting to stay in the Indianapolis area. We will be staying there for our anniversary and anytime we stay overnight... More 

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General M, General Manager at Comfort Suites Indianapolis, responded to this review

We are pleased to here that our hotel made your Honey Moon enjoyable. We wish you both the best of luck and look forward to seeing you in the future! More 

Asheville
Top Contributor
84 reviews 84 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

My wife and I recently stayed at the Comfort Suites Southport. We had gone up for four nights. Other than a noisy couple next door (at 4:00 - 4:30 A.M.), our stay was fine. The front desk staff allowed us to move for the rest of our stay. We have stayed here many times, as they are a great value... More 

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General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you so much for your positive feedback. We are happy to hear that our services to you on your many stays with us have been good ones. We appreciate your business and look forward to all our future visits with you! More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed September 22, 2014

My sister visited from out of state for class reunion. Stayed Friday - Sunday nights. There was a wedding party. Loud and noisey. If you want to party with alcohol in the hall this would be the place. Hotel staff knew and allowed it to happen. They moved my sister and it was worse Saturday night. Hotel was clean, plenty... More 

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General M, General Manager at Comfort Suites Indianapolis, responded to this review

Our biggest goal is providing satisfaction to our guests. We are very sorry to hear that your stay with us was not quiet or up to your standards. We apologize sincerely for all the noise and hope that you will give our hotel another chance in the future! More 

Top Contributor
68 reviews 68 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 16, 2014

We checked in with Lynnette. She was very nice. Went to our room, instantly I was blasted with an article temperature and the distinct, strong odor of cigarette smoke. Went back to the lobby and Lynette immediately put us in a new room. The beds were very comfortable as was the bedding. A lot of hotels have gotten sparse the... More 

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General M, General Manager at Comfort Suites Indianapolis, responded to this review

I am very sorry that you had issues during your stay with us. I would be frustrated as well if I had to walk back downstairs for an item that should have already been placed in your room. I will be making sure that the issues you encountered have all been addressed and are being taken care of! More 

Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

The room we had was a king bed and sofa bed, microwave and refrigerator. On the second floor, the hotel is very close to the highway and a major shopping center . Everything you need is around you. The front desk staff was friendly and helpful. The indoor pool is nice not too big. The breakfast is fine, waffles, scrambled... More 

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General M, General Manager at Comfort Suites Indianapolis, responded to this review

We appreciate your feedback. It is always nice to have some input to point us into the right direction of improving out hotel. We look forward to seeing you in the future! More 

Ann Arbor, Michigan
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 17, 2014

The Ceiling was so thin you could hear the people above you. The indoor pool was nice. The walls were thin and we could hear all the neighbors. Free breakfast was nothing more than bagels, doughnuts and dry cereal (with milk). The coffee was good and plentiful and staff was friendly.

Was this review helpful? Yes 2
Portland, Tennessee
Top Contributor
116 reviews 116 reviews
45 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed July 1, 2014

I'm very surprised at the extremely high rating of this hotel. The hotel met our needs, which was a place to sleep while we visited an ailing family member close by. The whole place could just have used a good cleaning and perhaps a little renovation. The fitness center was well equipped but there was no air condioning on in... More 

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Oakland City, Indiana
Top Contributor
56 reviews 56 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 16, 2014

We arrived on a Monday. We were a little early, but they let us check in. The people at the front desk welcomed us and the lobby smelled fantastic. This Hotel has a heated indoor pool. A snack and drink area and a work out room. We enjoyed the pool area very much. It is also conveniently located to restaurants... More 

Was this review helpful? Yes 5
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