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Courtyard Chicago Southeast/Hammond

3.0 of 5
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7730 Corinne Drive, I-94 & Kennedy Avenue, Hammond, IN 46323
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Courtyard Chicago Southeast/Hammond
Best prices for: 1 room 1 guest
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Ranked #2 of 11 Hotels in Hammond
A recent review
4 of 5 stars reviewed 1 week ago
Invstr Peoria, Illinois
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47 reviews from our community

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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, Illinois
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a typical Marriott Courtyard hotel. Overall the property is well maintained and clean. The hotel staff was friendly and appeared to be ready to help with any requests. Our stay was fine with no problems or location specific concerns. Courtyard offers free wifi, which is nice. My only site specific suggestion is to request a room on 3rd... More 

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Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you so much for your feedback! Please see us again when you are in the Hammond area. More 

Amherst, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel was very clean and the staff was very friendly. It was nothing different than any other well kept Courtyard Marriott but the staff was very friendly. Around the corner there is a Cracker Barrel which makes it very easy for breakfast and it was very close to the highway if you are looking to hurry up and get... More 

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Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you Chad very much for your kind words. Feedback like this is why we love what we do! I will make sure to pass this onto our staff during our morning meeting. We look forward to serving you again! More 

Wolfeboro, New Hampshire
Top Contributor
68 reviews 68 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hammond location was true to Courtyard standards -- clean, comfortable, with a courteous staff. The building was well built -- no interior hallway/adjacent room noise like so many recently built hotels suffer from. But it is located adjacent to Route 80 -- so expect truck noise all night.

Was this review helpful? Yes 1
Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

At the Courtyard Hammond, we understand that a good night's sleep is one of the most important things we must provide to you. We hope to see you again and when we do please allow us to accommodate a room that will better suit you. Thank you for providing feedback! More 

Fort Wayne, Indiana
2 reviews
3 of 5 stars Reviewed March 13, 2015 via mobile

Checked in late only to discover I had been put in a handicap accessible room with a shower head about even with my middection. Asked to be switched to another room to which the answer was essentially 'I don't know how' because my arrangements were made as a direct bill to a company with which I was doing some work.... More 

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Jahaira P, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for taking the time to review our property. Your feedback is the only way we learn to make ourselves better each and every day. I deeply regret and apologize for the issue which arose during your stay. I am sorry to hear that the front desk agent was unable to assist you. I will be speaking to the... More 

Raleigh, North Carolina
Top Contributor
220 reviews 220 reviews
22 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 19, 2014

I stayed here with my husband and his family so we could spend a weekend at Notre Dame. It was a great location for being outside of South Bend. It was also nice that it was right off the highway and had the Cracker Barrel just next door. I checked in late at night after a REALLY long day. When... More 

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the review and feedback I will speak with housekeeping regarding the window issue you encountered. More 

1 review
1 of 5 stars Reviewed August 12, 2014

Dated interior. Halls and room reeked of cigarettes. Fairfield Inn was 50% less expensive, has larger, newly done rooms, was spotless, AND had breakfast, which was not offered at Courtyard. This is the first negative review I have ever submitted, but this Courtyard did not measure up.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the review and feedback. More 

1 review
1 of 5 stars Reviewed August 5, 2014

Rooms smelt like mold. Front desk difficult to deal with. We wanted to up grade they said there were no rooms left we called corporate number and there were X rooms. We asked for a roll away bed they told us it was a fire Hazzard. Beds are very very small. Not enough room for 2 people

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

I apologize for not having the room upgrade you have requested as we only have standard double bed rooms. Thank you for your feedback and comments we greatly appreciate your business and can only grow from our guests feedback. More 

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

Nice friendly service, other than not having backup generator's after power failure other than that it's convenience of freeway access,nice indoor pool,rooms lack balcony's but good house keeping,pricey foods preferred eating at crackle barrel but over all it served its purpose,I'll stay again if had to.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your feedback and I truly apologize for the severe weather that caused us to lose power in SW Indiana for a short time. We do our best to prepare but it a rare occurrence that we are directly hit with the severe weather that passed through last week. Thank you for the comments and thank you again... More 

Bloomington, Illinois
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 30, 2014 via mobile

Easy to find. Right off of interstate. Modern decor. Friendly staff. Has a diner style restaurant with good food, Starbucks coffee😄, free wifi, & indoor pool. I've never been to Hammond. I wasn't sure what to expect. This is a delightful surprise that had good value welcoming atmosphere. I would stay here again.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review we work very hard to insure you have an enjoyable experience and always strive for excellence. It is always nice to receive such great feedback that I will share with the team. We hope to see you soon at the Courtyard Hammond and thank you for the business. More 

Swartz Creek, Michigan
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 26, 2014

Never having been in Hammond the Courtyard was the safe choice. I have stayed with Marriott all over the country and have never been disappointed. The Hammond Courtyard was clean, comfortable, and right off the expressway. The staff was friendly and helpful when it came to directions to some local businesses.

Was this review helpful? Yes 1
GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your great comment about the property we take great pride in our hotel cleanliness and training our associates. We hope you can return and stay again we appreciate the business. More 

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