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All 11 Hammond hotels

Courtyard Chicago Southeast/Hammond

3.0 of 5 Hotel   |   7730 Corinne Drive, I-94 & Kennedy Avenue, Hammond, IN 46323
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Ranked #2 of 11 hotels in Hammond
A recent review
3 of 5 stars Reviewed June 23, 2014
Mario5364 Charlotte, North Carolina
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42 people have reviewed this hotel

Traveler rating
    16
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    9
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
1 review
1 of 5 stars Reviewed 3 weeks ago

Dated interior. Halls and room reeked of cigarettes. Fairfield Inn was 50% less expensive, has larger, newly done rooms, was spotless, AND had breakfast, which was not offered at Courtyard. This is the first negative review I have ever submitted, but this Courtyard did not measure up.

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1 review
1 of 5 stars Reviewed 4 weeks ago

Rooms smelt like mold. Front desk difficult to deal with. We wanted to up grade they said there were no rooms left we called corporate number and there were X rooms. We asked for a roll away bed they told us it was a fire Hazzard. Beds are very very small. Not enough room for 2 people

Was this review helpful? Yes
GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

I apologize for not having the room upgrade you have requested as we only have standard double bed rooms. Thank you for your feedback and comments we greatly appreciate your business and can only grow from our guests feedback. More

Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014 via mobile

Nice friendly service, other than not having backup generator's after power failure other than that it's convenience of freeway access,nice indoor pool,rooms lack balcony's but good house keeping,pricey foods preferred eating at crackle barrel but over all it served its purpose,I'll stay again if had to.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your feedback and I truly apologize for the severe weather that caused us to lose power in SW Indiana for a short time. We do our best to prepare but it a rare occurrence that we are directly hit with the severe weather that passed through last week. Thank you for the comments and thank you again... More

Bloomington, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 30, 2014

Easy to find. Right off of interstate. Modern decor. Friendly staff. Has a diner style restaurant with good food, Starbucks coffee😄, free wifi, & indoor pool. I've never been to Hammond. I wasn't sure what to expect. This is a delightful surprise that had good value welcoming atmosphere. I would stay here again.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review we work very hard to insure you have an enjoyable experience and always strive for excellence. It is always nice to receive such great feedback that I will share with the team. We hope to see you soon at the Courtyard Hammond and thank you for the business. More

Swartz Creek, Michigan
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 26, 2014

Never having been in Hammond the Courtyard was the safe choice. I have stayed with Marriott all over the country and have never been disappointed. The Hammond Courtyard was clean, comfortable, and right off the expressway. The staff was friendly and helpful when it came to directions to some local businesses.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your great comment about the property we take great pride in our hotel cleanliness and training our associates. We hope you can return and stay again we appreciate the business. More

Sacramento, California
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed March 2, 2014

The rooms were a little dated, but well kept & clean. Indoor pool, however the Whirlpool was out of service. They have a Bistro adjacent to the lobby, which as a small variety of food, (Beer and coffee also). My only suggestion would be to have more Front Desk clerks lend a hand at the Bistro in the mornings when... More

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your review and feedback as we can only grow from our guest’s feedback. Sorry you thought we were dated as we just renovated the entire hotel last year. We hope to see you again and we will get you that top floor room. More

Green Bay, Wisconsin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

This was the last of many various hotels we stayed at over a 10-day road trip. The staff was very nice. They were joking around with my children, as though part of the family. Our room was nicely set up, and very clean. The water pressure was great, and the beds and bedding were very comfortable. We only stayed for... More

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review I truly appreciate to get a review about our service as we take great pride in our customer service and staff. Thank you again More

Westerville, Ohio, Usa
Top Contributor
61 reviews 61 reviews
33 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 20, 2014

I chose the Courtyard Marriott because I have never been disappointed with this brand. The location was very covenant to the major freeway and the staff was very friendly. I enjoyed the little bistro and bar they had in the lobby area. If you wanted a sandwich, soup and salad this was the right touch. If you wanted comfort food... More

Was this review helpful? Yes 1
GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review and I will pass on your comments to the staff and Brooke my AGM. We hope to see you again when you are passing through More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2013

We arrived very late - around midnight to check in. I accidentally booked the wrong hotel but at this point we weren't going to change it. The room was clean but a little on the small side but that was ok since we were only sleeping. The lady that checked us in didn't seem very happy and was having issues... More

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your feedback and review. I will use your review as a training topic at our staff meeting. As you have come to know from Marriott this is not how we are trained. I am so very sorry I will have to assume you caught our overnight agent on a bad night and this is no excuse for... More

Chicago, Illinois
2 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 18, 2013

Spent the night after a concert at the Horseshoe Casino. The staff was very pleasant and accommodating. Rooms were clean and fresh. Got up to late for breakfast but there is a Cracker Barrel Restaurant next door.

Was this review helpful? Yes
GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your review we look forward to having you back as our guest. We strive on our customer service training and greatly appreciate your feedback. More

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Additional Information about Courtyard Chicago Southeast/Hammond

Address: 7730 Corinne Drive, I-94 & Kennedy Avenue, Hammond, IN 46323
Phone Number:
Location: United States > Indiana > Hammond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Southeast/Hammond 3*
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Also Known As:
Courtyard Chicago Southeast/Hammond Hotel Hammond
Courtyard Hammond
Hammond Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Courtyard Chicago Southeast/Hammond, IN was recently renovated and features a brand new, state-of-the-art lobby that provides greater flexibility and choices for our guests. The lobby offers inviting media pod work spaces, free WiFi throughout, media library, Boarding Pass Printing Station, and easy access to the latest news and weather via our touch-screen GoBoard® The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect® which provides guests with healthy food & beverage offerings in the morning and evening dinner service with a craft beer and wine menu. The remodeled guest rooms offer a modern design with premium bedding, flat-screen TVs equipped with premium cable, and free WiFi. The Courtyard Chicago Southeast/Hammond, IN is conveniently located in Southeast Hammond, only a short drive to Chicago and many regional attractions such as Lake Michigan, Indiana Dunes, and Horseshoe Casino making this the perfect place to stay while traveling through the Chicago-land area. ... more   less 
Number of rooms
85

Questions & Answers

Questions? Get answers from Courtyard Chicago Southeast/Hammond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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