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Courtyard Chicago Southeast/Hammond

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7730 Corinne Drive, I-94 & Kennedy Avenue, Hammond, IN 46323
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Courtyard Chicago Southeast/Hammond
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Ranked #2 of 11 Hotels in Hammond
A recent review
3 of 5 stars reviewed 2 weeks ago
George M Fort Wayne, Indiana
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44 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Wayne, Indiana
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Checked in late only to discover I had been put in a handicap accessible room with a shower head about even with my middection. Asked to be switched to another room to which the answer was essentially 'I don't know how' because my arrangements were made as a direct bill to a company with which I was doing some work.... More 

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Raleigh, North Carolina
Top Contributor
200 reviews 200 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 19, 2014

I stayed here with my husband and his family so we could spend a weekend at Notre Dame. It was a great location for being outside of South Bend. It was also nice that it was right off the highway and had the Cracker Barrel just next door. I checked in late at night after a REALLY long day. When... More 

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the review and feedback I will speak with housekeeping regarding the window issue you encountered. More 

1 review
1 of 5 stars Reviewed August 12, 2014

Dated interior. Halls and room reeked of cigarettes. Fairfield Inn was 50% less expensive, has larger, newly done rooms, was spotless, AND had breakfast, which was not offered at Courtyard. This is the first negative review I have ever submitted, but this Courtyard did not measure up.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the review and feedback. More 

1 review
1 of 5 stars Reviewed August 5, 2014

Rooms smelt like mold. Front desk difficult to deal with. We wanted to up grade they said there were no rooms left we called corporate number and there were X rooms. We asked for a roll away bed they told us it was a fire Hazzard. Beds are very very small. Not enough room for 2 people

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

I apologize for not having the room upgrade you have requested as we only have standard double bed rooms. Thank you for your feedback and comments we greatly appreciate your business and can only grow from our guests feedback. More 

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

Nice friendly service, other than not having backup generator's after power failure other than that it's convenience of freeway access,nice indoor pool,rooms lack balcony's but good house keeping,pricey foods preferred eating at crackle barrel but over all it served its purpose,I'll stay again if had to.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your feedback and I truly apologize for the severe weather that caused us to lose power in SW Indiana for a short time. We do our best to prepare but it a rare occurrence that we are directly hit with the severe weather that passed through last week. Thank you for the comments and thank you again... More 

Bloomington, Illinois
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 30, 2014 via mobile

Easy to find. Right off of interstate. Modern decor. Friendly staff. Has a diner style restaurant with good food, Starbucks coffee😄, free wifi, & indoor pool. I've never been to Hammond. I wasn't sure what to expect. This is a delightful surprise that had good value welcoming atmosphere. I would stay here again.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review we work very hard to insure you have an enjoyable experience and always strive for excellence. It is always nice to receive such great feedback that I will share with the team. We hope to see you soon at the Courtyard Hammond and thank you for the business. More 

Swartz Creek, Michigan
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 26, 2014

Never having been in Hammond the Courtyard was the safe choice. I have stayed with Marriott all over the country and have never been disappointed. The Hammond Courtyard was clean, comfortable, and right off the expressway. The staff was friendly and helpful when it came to directions to some local businesses.

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your great comment about the property we take great pride in our hotel cleanliness and training our associates. We hope you can return and stay again we appreciate the business. More 

Sacramento, California
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed March 2, 2014

The rooms were a little dated, but well kept & clean. Indoor pool, however the Whirlpool was out of service. They have a Bistro adjacent to the lobby, which as a small variety of food, (Beer and coffee also). My only suggestion would be to have more Front Desk clerks lend a hand at the Bistro in the mornings when... More 

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for your review and feedback as we can only grow from our guest’s feedback. Sorry you thought we were dated as we just renovated the entire hotel last year. We hope to see you again and we will get you that top floor room. More 

Green Bay, Wisconsin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

This was the last of many various hotels we stayed at over a 10-day road trip. The staff was very nice. They were joking around with my children, as though part of the family. Our room was nicely set up, and very clean. The water pressure was great, and the beds and bedding were very comfortable. We only stayed for... More 

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GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review I truly appreciate to get a review about our service as we take great pride in our customer service and staff. Thank you again More 

Westerville, Ohio, Usa
Top Contributor
90 reviews 90 reviews
44 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 20, 2014

I chose the Courtyard Marriott because I have never been disappointed with this brand. The location was very covenant to the major freeway and the staff was very friendly. I enjoyed the little bistro and bar they had in the lobby area. If you wanted a sandwich, soup and salad this was the right touch. If you wanted comfort food... More 

Was this review helpful? Yes 2
GM C, General Manager at Courtyard Chicago Southeast/Hammond, responded to this review

Thank you for the great review and I will pass on your comments to the staff and Brooke my AGM. We hope to see you again when you are passing through More 

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