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Fairfield Inn & Suites Chicago Southeast/Hammond

GreenLeadersSilver level
2.5 of 5
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7720 Corinne Drive, Hammond, IN 46323
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Fairfield Inn & Suites Chicago Southeast/Hammond
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Ranked #4 of 11 Hotels in Hammond
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 weeks ago
celtickimi Springfield, Missouri
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pinellas Park, Florida
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First off the hotel is right next to the freeway and you hear traffic all night, I am located in the furthest area away from the freeway and still hear it like it's right there. The walls are paper thin you hear everything all night and super early in the morning and the people on top of us sound like... More 

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lora m, Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Dear Guest, Thank you for your review in regards to your recent stay at the Fairfield Inn & Suites Chicago Southeast/Hammond, IN. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. We have shared your feedback with the appropriate... More 

Springfield, Missouri
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with a motor coach group in June 2015. The location makes it very easy to find, right off the highway. There was a large lot with plenty of parking and it is just a few doors down from the Indiana welcome center-very nice for tourists! The staff was just wonderful, incredibly helpful, friendly and organized.... More 

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lora m, Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Dear Celtickimi, Thank you for sharing your experience at the Fairfield Inn & Suites Chicago Southeast/Hammond, IN. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Lewisburg, Pennsylvania
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 23, 2015

We recently stayed at the Fairfield in Hammond, IN on our way to the west. The hotel is in a Marriott complex with easy access to the interstate. The grounds are well maintained and the hotel looks new or recently updated. The front desk staff were very nice and the room was comfortable and cozy. Behind the hotel is a... More 

Was this review helpful? Yes
lora m, General Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Thank you so much for taking the time to rate your stay with us. We are so please you enjoyed your stay and look forward to seeing you again soon! Warm Regards More 

Houston, Texas
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 16, 2015

You have your choice of all three Marriott motels, all right next to each other: a Residence Inn, a Courtyard, or a Fairfield Inn. The Fairfield was the most reasonable and turned out to be a good choice. It's new, clean, and pretty quiet considering it is right next to I-94. Microwave and refrigerator included. Free Wi-Fi included, but spotty.... More 

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lora m, Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Chicago Southeast/Hammond, IN. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

Madison, Wisconsin
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 10, 2015

We planned this stopover at the last minute. Very comfortable king size bed. Though my husband thought it was too soft. Had a refrigerator and a microwave.. Nice surprise. Great location and very quiet despite how close it was to the highway

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lora m, Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Dear KarenXYZ, Thank you for sharing your experience at the Fairfield Inn & Suites Chicago Southeast/Hammond. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Fairfield Inn & Suites Chicago Southeast/Hammond, IN and we hope you... More 

Tulsa, Oklahoma
Level Contributor
149 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 1, 2015

We stayed here over the past weekend as we were attending a festival in nearby Muenster. We arrived at 10pm to a complex of hotels along with a Cracker Barrel right off the freeway. The Fairfield is the one in the back with ample parking. Due to the festival, the hotel was completely sold out. They quickly checked us in... More 

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lora m, General Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

We truly appreciate the feedback yoiu have provided us. We apologize for anything less than "awesome" during your stay as we strive to perfect everyone's visit with us. We hope to see you again soon! More 

Woodside
Level Contributor
217 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 27, 2015

It's a decent hotel, though could use a little updating. But it's clean and a great price. You probably don't want to stay here if you're doing business in downtown Chicago, but for Nw Indiana or the south suburbs of IL just across the border it's a very convenient location. The area the hotel is in is probably not the... More 

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lora m, General Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Thank you for taking the time to write a review of your stay with us. The management team and employees truly enjoy receiving feedback from our valuable guests, such as yourself. We do hope to see you again soon! More 

Bowie, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 18, 2015

the hotel was nice and clean, but the area where breakfast was held was not clean and up to Marriott standards. Throughout the day the area stayed a mess no one re-stocked and to ask for coffee cups, tables were not clean, chairs were out of place. Breakfast in the morning is always so,so, and it's what I expect, the... More 

Was this review helpful? Yes
lora m, General Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

I wanted to personally apologize that you were so disappointed with our hotel. The issues you mentioned will be adressed and resolved so that you next experience with us will be a more enjoyable one. We do hope you will give us the opportunity to regain your trust sometime soon! More 

Beijing
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed January 30, 2015

Very good quality for the price, clean, minimally noisy even for the rooms on the highway, very friendly personnel, with a renovated lobby. Modern. clean, but located in the middle of nowhere. Very good value for money if you have a car.

Was this review helpful? Yes
lora m, General Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Thank you for taking the time to write a review of your stay with us. We are delighted you enjoyed yourself despite the inconvenience of not having a car. We hope you will visit us again soon. More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 7, 2015

The place was under renovation, as stated by another review. The check in location was in a side entrance, and it just seems unprofessional. The morning breakfast was in a few rooms, and once again just seemed unprofessional. There was a glitch during check in too. The clerk found my last name in the system with my reservation, but there... More 

Was this review helpful? Yes 1
lora m, General Manager at Fairfield Inn & Suites Chicago Southeast/Hammond, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Chicago Southeast/Hammond, IN with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.... More 

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