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Residence Inn Chicago Southeast/Hammond

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7740 Corinne Drive, Hammond, IN 46323
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1 room 1 guest
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Residence Inn Chicago Southeast\/Hammond
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64 Reviews from our TripAdvisor Community

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Traveler rating
    37
    15
    6
    3
    3
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25
8
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (64)
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    (15)
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Augusta, Maine
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 20, 2015

We stayed here for one night as we were traveling through the area. We were here to use our "free" night that Marriot credit card holders receive each year. We brought our dog as this is a pet friendly hotel. Upon check in we were told that there would be a $100 pet fee! I objected to this as ridiculous... More 

Was this review helpful? Yes 2
Knoxville, Illinois
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 23, 2015

Nice staff, clean property in/out. Free wifi. Cumbersome satellite TV format. Call ahead for one of their limited but comfortable rollaways (helpful vote please). Their property adjoins Cracker/Barrel and is another 200 feet from Wendy's for late night fast food. The household fridge in our small square footage "one bedroom suite" made plenty of good ice. The room smell reminded... More 

Was this review helpful? Yes 6
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Shawn M- Thank you for taking the time to review our hotel. I'm happy to hear that you enjoyed your recent stay with us. I can assure you that the feedback noted in your post is extremely helpful, as we will be looking into each item mentioned to see where we can add enhancements to assist with some of... More 

IL
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed March 22, 2015

We spent 2 nights here. Decent price and in a good location, just off the interstate. Not much within walking distance (Cracker Barrel right next door), but there were loads of things just up the street. Super easy check-in. All the staff were amazing....super friendly and polite. One stood out from the rest (Bethan). She went out of her way... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Canuckgal33- Thank you for your review! I am pleased to read from your comments that you enjoyed your recent stay with us. I agree that Bethan is truly an outstanding associate, and will be sure to pass along your kind words to her and the rest of the staff here. Thank you for staying with us here at the... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 19, 2015

One of the best stays I have had! Centrally located to major highways to Chicago, it was very easy to get around. Staff was superb -- especially Bethan who greeted us every time with a smile and a big "good morning" or "good afternoon" etc. Very clean, breakfast was outstanding, entire staff professional and courteous at all times. Parking available... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Steve G- Thank you for taking the time to review your recent stay with us here at the Residence Inn! I am so happy to hear that you enjoyed your stay and that we exceeded your expectations. I will be sure to share your feedback with the staff here, and will pass your kind words along to Bethan! Thank... More 

Jupiter, Florida
1 review
5 of 5 stars Reviewed March 17, 2015

We had a family funeral to attend this last weekend in Hammond, Indiana. I had reserved this hotel for 5 nights. We came in late on the first night and our one bedroom suite was not available & the only thing left was a studio suite. We were tired, accepted the room and they truly apologized for not having the... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Mr. Blazak- Thank you for your review! I sincerely apologize that your original requested room type was not available initially, however am happy to hear that we were able to accommodate you and your family with the complimentary upgrade. I will be sure to pass your kind words along to the staff here, and we hope to see you... More 

Scottsdale
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

We stayed ( upgraded) to 2 bedroom 2 bath suite. Stayed here due to reviews. Oh my, don't know where it got lost in translation but our room was not quite the room we were expecting. The suite we had seemed outdated, not fresh and has seen its time. There quite a musty odor as you enter the room. Carpet... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Lovesvacation97- I am disappointed to hear that we were unable to meet your needs at the Residence Inn- Chicago Southeast. I can assureyou we have followed up on all of your concerns. I look forward to speaking with you directly in more detail. Please feel free to reach out to me at the hotel. More 

Terre Haute, Indiana
1 review
5 of 5 stars Reviewed March 9, 2015 via mobile

20 years in military and many job stays, this hotel was the best!! Suite was clean and front desk was awesome!! We stayed December 26th to 29th to have our family Christmas with Sailor son and first Christmas with grandson and couldn't have asked for a better hotel or friendlier staff. Thank you for helping us with a family memory!!... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Casefamile- Thank you for your review! I am so happy to hear that you and your family enjoyed your stay with us! I will be sure to pass your kind words along to the staff, and we hope to see you all again soon! More 

Raleigh, North Carolina
Level Contributor
518 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 stars Reviewed January 12, 2015

New, clean and in an area that was safe and easy to get access to several highways. Stayed for three nights in January and it was freezing cold, but was so nice to come back and be greeted with a smile. Staff goes out of the way. If you can splurge for room with a bedroom, I like the added... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for taking the time to review our hotel! I sincerely appreciate the kind words and will be sure to pass them along to the staff here. I am happy to hear that we were able to meet your needs, and hope to we have the chance to serve you again in the future. Thank you again for the... More 

Guadalajara Metropolitan Area, Mexico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 12, 2014

I average 275 days per year living in hotels in that I am a healthcare consultant to large hospital systems throughout the US. Four years ago I stayed at the Residence Inn in Hammond, IN and of the dozens of hotels I have stayed in over the last five years, from NYC to L.A, my fondest memories were of this... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Mr. Cooper- Thank you for your review! I thoroughly enjoyed reading your review, and the thoughful comments you left in regards to the staff here. I did pass this along your kind words to them, many of the staff remember you and still talk fondly about you! I am disappointed I wasn't able to meet you, but sincerely appreciate your... More 

Chetek, United States
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

I have stayed at this hotel numerous times (>400 days) in the past 2 years for business in this area and the hotel is great. The rooms are spacious and comfortable, and have full kitchens (great for not always eating out). The beds have been recently updated and are amazingly comfortable (as good as my tempurpedic at home). The staff... More 

Was this review helpful? Yes
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Hi Colleen! Thank you for your review! I am happy to here that we have been able to meet your needs over the past two years. I will be sure to pass your kind words along with the staff. The entire team here looks forward to welcoming you back here week after week! Thank you again for the feedback! More 

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