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Residence Inn Chicago Southeast/Hammond

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7740 Corinne Drive, Hammond, IN 46323
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1 room 1 adult
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Residence Inn Chicago Southeast\/Hammond
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69 Reviews from our TripAdvisor Community

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Dunnville, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

We enjoyed our stay here for 4 nights, with the home like amenities that it offers. The staff was quick to offer recommendations for events, dining and the like. Breakfast was included and happily refilled and clean. The fitness equipment was good quality with individual tvs and a fan. Pool and hot tub are available though we had not used... More 

Helpful?
Thank ybulk
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for your 5 star review! I'm pleased that you enjoyed your stay with us. We hope you come back and see us again soon! More 

Indianapolis, Indiana
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 1, 2016

We stayed for just one night, but could see the potential for a comfortable several-night stay. The studio suite with queen bed was spacious and had all the amenities you'd want (seating area, desk, kitchenette).

Helpful?
Thank GrannyRockStar
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for your 4 star review! We hope you come back and see us again soon! More 

Ormond Beach, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

On a business trip you count on WiFi in your room ... when the WiFi in the hotel is out everyone is frustrated ... staff arranged for us to use the WiFi access in the adjacent Courtyard and could not have been more apologetic and supportive ...Sarah and John were exceptional in their positive attitude

Helpful?
Thank Christine D
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for your 5 star review! I do apologize that our wifi was not working during your stay. We were working with our internet provider each day to quickly take care of the issue. I'm happy that you were able to utilize our sister property's wifi during your stay. We do understand the importance of quick and easy access... More 

Coral, Michigan
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

I stay at a ton of hotels throughout the year so I was able to stay on points on a family trip. Made this a quick stop on the way home and was pleasantly surprised given the area. Thought it would be tough because of the location to the highway, but ended up on the highway side and was very... More 

Helpful?
Thank sweetbuckhunter
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for your 4 star review! I'm pleased that you were pleasantly surprised with our hotel given our location. We are conveniently located off of the highway but far enough away that the noise is not a disturbance. We hope you come back and see us again soon! More 

Washington DC, District of Columbia
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Just off the interstate. Breakfast and the evening social were good, but they tend to run out of things. Staff is very pleasant and accommodating. Located near several stores and local brew pubs. The hotel has a special package for one of them

Helpful?
Thank dcfiread
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for your 4 star review! I'm pleased that breakfast was to your liking and I appreciate the feedback and will work with our staff to ensure that we always have plenty of food available. We hope you come back and see us again soon! More 

Augusta, Maine
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 20, 2015

We stayed here for one night as we were traveling through the area. We were here to use our "free" night that Marriot credit card holders receive each year. We brought our dog as this is a pet friendly hotel. Upon check in we were told that there would be a $100 pet fee! I objected to this as ridiculous... More 

Helpful?
5 Thank Dogna1961
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Thank you for taking the time to write a review about your stay at the Residence Inn Hammond. I appreciate the feedback as it will help us improve future guests’ stays. I apologize that you were unaware that even though you had a free night stay for room and tax that this did not cover any pet fees. We charge... More 

Knoxville, Illinois
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 23, 2015

Nice staff, clean property in/out. Free wifi. Cumbersome satellite TV format. Call ahead for one of their limited but comfortable rollaways (helpful vote please). Their property adjoins Cracker/Barrel and is another 200 feet from Wendy's for late night fast food. The household fridge in our small square footage "one bedroom suite" made plenty of good ice. The room smell reminded... More 

Helpful?
6 Thank shawn m
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Shawn M- Thank you for taking the time to review our hotel. I'm happy to hear that you enjoyed your recent stay with us. I can assure you that the feedback noted in your post is extremely helpful, as we will be looking into each item mentioned to see where we can add enhancements to assist with some of... More 

IL
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed March 22, 2015

We spent 2 nights here. Decent price and in a good location, just off the interstate. Not much within walking distance (Cracker Barrel right next door), but there were loads of things just up the street. Super easy check-in. All the staff were amazing....super friendly and polite. One stood out from the rest (Bethan). She went out of her way... More 

Helpful?
Thank canuckgal33
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Canuckgal33- Thank you for your review! I am pleased to read from your comments that you enjoyed your recent stay with us. I agree that Bethan is truly an outstanding associate, and will be sure to pass along your kind words to her and the rest of the staff here. Thank you for staying with us here at the... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed March 19, 2015

One of the best stays I have had! Centrally located to major highways to Chicago, it was very easy to get around. Staff was superb -- especially Bethan who greeted us every time with a smile and a big "good morning" or "good afternoon" etc. Very clean, breakfast was outstanding, entire staff professional and courteous at all times. Parking available... More 

Helpful?
Thank Steve G
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Steve G- Thank you for taking the time to review your recent stay with us here at the Residence Inn! I am so happy to hear that you enjoyed your stay and that we exceeded your expectations. I will be sure to share your feedback with the staff here, and will pass your kind words along to Bethan! Thank... More 

Jupiter, Florida
1 review
5 of 5 stars Reviewed March 17, 2015

We had a family funeral to attend this last weekend in Hammond, Indiana. I had reserved this hotel for 5 nights. We came in late on the first night and our one bedroom suite was not available & the only thing left was a studio suite. We were tired, accepted the room and they truly apologized for not having the... More 

Helpful?
Thank jblazak
Claire D, General Manager at Residence Inn Chicago Southeast/Hammond, responded to this review

Dear Mr. Blazak- Thank you for your review! I sincerely apologize that your original requested room type was not available initially, however am happy to hear that we were able to accommodate you and your family with the complimentary upgrade. I will be sure to pass your kind words along to the staff here, and we hope to see you... More 

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