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BEST WESTERN Northwest Indiana Inn

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3830 179th St., Hammond, IN 46323-3035
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BEST WESTERN Northwest Indiana Inn
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BEST WESTERN Northwest Indiana Inn
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51 reviews from our community

Traveler rating
    6
    16
    11
    7
    11
See reviews for
9
8
7
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (17)
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loganville, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2015

Hotel looked like it was in the process of being renovated, hallways had peeling paint, wallpaper, etc.. Room was clean and comfortable. Staff was very helpful. Only disappointment....no breakfast. There is a restaurant next door, but hotel did not offer any type of discount.

Review collected in partnership with Best Western

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Orrville
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2015

That was the poorest mattress that I have ever slept on at a bestwestern. The mattress sunk in the middle and gave little support to my spine as I slept. There was a strange odor in the room. Not real strong, but it was just a little annoying. The television had extremely poor picture. It kept blurring and freezing. The... More 

Review collected in partnership with Best Western

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bwnwi, Manager at BEST WESTERN Northwest Indiana Inn, responded to this review

We apologize for the inconvenience you experienced while you stayed with us. We do not offer free breakfast but our restaurant is open for breakfast and dinner. It is very affordable and fresh. Thank you for staying with us and hope that you will stay with us again. More 

Travelers are raving about these Hammond hotels

McAlester, Oklahoma
Top Contributor
80 reviews 80 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 7, 2015

At 1:30 am you can't get too picky. After driving 700 miles we found ourselves on I-80 looking for a place to crash. Stopped at the Motel 6 and was told "Sold out. No rooms available". With only several vehicles in the parking area I thought it was weird. Next door was the Best Western. "JJ" the night auditor was... More 

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bwnwi, Manager at BEST WESTERN Northwest Indiana Inn, responded to this review

Thank you for your feedback. We appreciate your understanding regarding our renovations. We apologize for the dust and noise. We love to have you stay with us again and hope you will appreciate our new look in the future. More 

Langley, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 6, 2015

Terrible location. Felt very unsafe. Exterior doors were left unlocked. Did not need key to enter. Our room was dirty; socks from previous resident on floor; ants in bathroom. Rate too high; does not reflect location. Would not recommend this location. Best Western should be ashamed to have this location under their brand.

Review collected in partnership with Best Western

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bwnwi, Manager at BEST WESTERN Northwest Indiana Inn, responded to this review

First of all I want to apologize for the inconvenience you experienced at our hotel. We are in the process of renovating and we are changing all exterior doors with a different locking system. I can assure you that our location is very safe. We will work harder to double check our rooms and work with inspectors to make sure... More 

Chicago - Waukegan/Lindenhust/Gurnee
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2015

Overall - the place is decent. The bar is cash only. The restaurant isn't really a restaurant. I should have stayed somewhere else ... would I stay here again ... probably not. If you can afford the Fairfield Inn down the street, I WOULD SUGGEST YOU GO THERE.

Review collected in partnership with Best Western

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bwnwi, General Manager at BEST WESTERN Northwest Indiana Inn, responded to this review

Thank you for giving us your feedback. We appreciate you staying with us. I am sorry that our bar tender did not explain our cash only policy. If you have credit card on file we do allow it be charged to it or at the end of your bill we do allow them to charge the credit card at the... More 

Duluth, Minnesota, United States
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 7, 2014

From staying here in November 2010, I remember that the motel is nestled in the southwest corner of intersection I-80 / I -94 and Cline Ave, but one must follow Cline Avenue South one mile to first traffic light, make a hairpin right turn, and follow a service road back one mile to the motel. Three motels sit on this... More 

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Griffith, Indiana
1 review
5 of 5 stars Reviewed October 20, 2014

Very nice and clean place. Pool when open is the greatest. It is an outside pool, so count that out in the winter time....The rooms are like super clean,,,,,, the help is or than willing to help you with anything.... I love this place....

Review collected in partnership with Best Western

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Charlevoix, Mi.
Top Contributor
159 reviews 159 reviews
98 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed August 10, 2014

Major improvement in the desk staff and their treatment of customers. Place is a lot cleaner and it seems that the management is trying hard to correct any issues that arise. Beds are very comfortable and the WiFi was working great on my last stay. No breakfast included but there is a restaurant. The Restaurant is ok but needs some... More 

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Kokomo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 29, 2014

Exterior of the hotel could use some updating but the interior lobby and room were very nice and updated. Bed were comfortable and rooms were clean. Staff was friendly and outside pool was clean and accommodating. Outside security doors were not locked and did not require a key to access. Issue was addressed with staff and hopefully corrected

Review collected in partnership with Best Western

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Arvada, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 3, 2014

I thought the whole place had a musty odor. Rooms were not terribly clean but you could tell the bathrooms were recently renovated. People were shooting off fireworks about 10' outside our window which was annoying. We needed something last minute, traveling with a pet... So beggars can't be choosers.

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