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Candlewood Suites Indianapolis - South

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1190 N. Graham Road, Greenwood, IN 46143
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Candlewood Suites Indianapolis - South
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Candlewood Suites Indianapolis - South
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47 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverside, CA
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Convenient, clean, and friendly staff. Leslie continues to perform well above her pay grade and deserves immediate promotion and recognition. Suggest sending all new hires from your other properties, here for 'Leslie Training'. According to the latest guest poll conducted during this stay Leslie was identified as the primary reason guests return to this property. Don't let this opportunity for... More 

Was this review helpful? Yes
psklaus, Front Office Manager at Candlewood Suites Indianapolis - South, responded to this review

Steven5959, Thanks for your 5-STAR review! We love when guests get excited about our service, and I'll be sure Leslee sees your comments. We hope you'll stay with us again the next time you're in Indianapolis! Yours in hospitality, Evan Rice Operations Manager More 

Greenville, Indiana
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was very nice and had great amenities that unfortunately we didn't get to use. Located close to I-65 South of Indy, it was very close to a variety of restaurants and gas stations. We had no complaints and had an excellent night of sleep.

Was this review helpful? Yes
psklaus, Front Office Manager at Candlewood Suites Indianapolis - South, responded to this review

rdvance, Thanks for submitting your 4-star review! I am glad you got a great night's sleep and found our location convenient. Perhaps you can join us again sometime and be able to use even more of our many amenities! Yours in hospitality, Evan Rice Front Office Manager More 

Anacortes, Washington
Level Contributor
165 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed June 24, 2015

Great staff throughout my stay, Melissa at checkin and throughout the day and Dyquan was up at 4 to check me out and give me a receipt. Kitchenettes, comfy bed, upgraded decor, clean, dvds, most of the comforts of home. Did i mention the staff was exceptional?

Was this review helpful? Yes 1
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

posibility409, Thank you for taking the time to write your 5-STAR review!! We appreciate your comments regarding your wonderful experience with our staff and hope to see you back again shall your travels take you through Indiana. Much appreciated, Phil Klaus General Manager More 

Carroll, Iowa
Level Contributor
3 reviews
4 of 5 stars Reviewed May 27, 2015

This was located in a very quiet area, but convienent to roads and dining opportunities. We knew it would be a busy holiday weekend and were happy to get the room. We do like the Candlewood Suites furnishings also.

Was this review helpful? Yes
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

528pat, Thank you for choosing our Candlewood Suites location for your travels this Memorial Day weekend. We are pleased to hear you enjoyed your recent experience at our facility and you were able to take advantage of our extensive room furnishings. We hope to see you back again on your next trip to Indiana. Yours in Hospitality, Phil Klaus General... More 

Sussex, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2015

We stayed at this hotel for one night, en route back to Wisconsin from Florida. Although it is an extended stay property with suites & kitchens, the price was right for a one-night stay, and we chose this hotel because it was pet-friendly. What a breath of fresh air--literally! The rooms were sparkling clean without the lingering stale air freshener... More 

Was this review helpful? Yes 1
psklaus, Front Office Manager at Candlewood Suites Indianapolis - South, responded to this review

Jayelle1958, Thanks for taking the time to post such a nice review! I'm glad we were a good stopping point on your trip back home. Our housekeeping staff strives to provide each guest with the kind of experience you described. I'll be sure to forward your comments onto the Executive Housekeeper and her Staff. We love our pet guests, and... More 

Holt, Michigan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 28, 2015

We recently went to see our son who lives right down the street from here, that is why we chose this hotel. The hotel offers queen bed suites and 2 double bed suites. We had chose to stay in a queen bed suite but really prefer a king bed but since not available choose the queen. The room upon arrival... More 

Was this review helpful? Yes 1
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

Kathy S, As General Manager of the Candlewood Suites Indy-South I want to thank you for taking the time to review our hotel and bringing this issue to our attention. Our success is dependent on the feedback we get from loyal customers like you. I am sorry to hear about the difficulties you experienced with our double bedded rooms. We... More 

Fort Wayne, Indiana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

I stay here at least once a month, and every time I walk in the door to check in I am greeted by name. They go out of their way to make sure your stay is absolutely the best. The rooms are in great shape and very clean. The beds are the most comfortable I have ever slept on in... More 

Was this review helpful? Yes
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

Sean, Thank you so very much for your 5 Star review and your loyal patronage to our hotel. We appreciate your many years of business with us and your very kind words. We hope to see you back again when you are in the Indianapolis area. Best wishes, Phil Klaus General Manager More 

Kokomo, Indiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

I had a surprise visit to Greenwood, Indiana and chose Cnadlewood Suites by random choice. I could not be happier. They were friendly from the first phone call, until I checked out. Upon arrival, after I had signed all the documents, just through conversation, they realized I qualified for a 25% discount. They coded it into their system, and when... More 

Was this review helpful? Yes 1
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

Thank you so much for your 5-STAR review!! We are very pleased that our friendly staff and affordable prices turned your random hotel choice into a great find. We appreciate the kind words and hope that next time you visit the Greenwood area we can once again be your lodging choice! Thanks again, Phil Klaus General Manager More 

Riverside, CA
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 1, 2014

As always this property proved to be pleasant, clean and convenient. The rooms have just about everything you would expect in a small apartment, full size refrigerator, stove, dishwasher, microwave, and a good selection of tv programming. It sits away from the highway so that you don't get any noise from the traffic, shopping is a mile or so away.... More 

Was this review helpful? Yes 1
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

Steven5959, Thank you for taking the time to post a detailed review of our hotel and your continued support of our property! We are very pleased that you found us once again pleasant, clean, and convenient for your travels. We look forward to seeing you back again real soon! Much appreciated, Phil Klaus General Manager More 

Kaiserslautern, Germany
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed May 30, 2014

We chose this hotel because we wanted to try a different IHG brand. This hotel sits by itself, so having a vehicle is essential! Our room was clean except for stains on the carpet and a to-go box lid left under the sink. Queen bed that was sunken in yet comfortable. We didn't care for the pillows at all. We... More 

Was this review helpful? Yes
psklaus, General Manager at Candlewood Suites Indianapolis - South, responded to this review

stefanier918, Thank you for taking the time to review our hotel. I am sorry to hear that the housekeeping service you experienced did not meet your expectations. We have each of our building entrances equipped with boot cleaning stations for our guests and do our best to maintain these areas at all times. We are pleased you enjoyed our friendly... More 

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