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Holiday Inn Express Hotel & Suites Goshen

2.5 of 5
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1415 Lincoln Way East, US 33, Goshen, IN 46526
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Holiday Inn Express Hotel & Suites Goshen
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Ranked #4 of 6 Hotels in Goshen
A recent review
3 of 5 stars reviewed 3 weeks ago
Tom B Roseburg, Oregon
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roseburg, Oregon
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was efficient and friendly. The room was clean, the bed comfortable, the wifi very good. However, the room had an unpleasant astringent smell to it that I could not identify, most strongly near the small closet containing the ironing board, as if something had been spilled there. Had that not been an issue, I would have rated this... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for your feed back. I am pleased to hear you enjoyed your overall stay. I will be sharing your comments with the corresponding departments so that we can find the source of the smell and get it taken care of. Thank you for your preference... we hope to see you again in the future. Veronica Cuatepotzo... More 

Rising Sun, Indiana
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 31, 2015

We were attending a wedding in Nappanee and looking for something within a reasonable drive from there with our main requirement being that it had an indoor pool for the kids. I read reviews on here and booked it through Tripadvisor's site. First time I have ever booked directly through Tripadvisor and it worked perfectly. Bottom line is if you're... More 

Was this review helpful? Yes 1
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for your honest feedback. I have shared your comments with the rest of the team. We are pleased you enjoyed your overall stay and are working hard to make improvements as well. We hope to see you again the next time your find yourself in Goshen. Veronica Cuatepotzo General Manager More 

Ohio
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed May 21, 2015

Stayed overnight to drop off and a month later to pick up our travel trailer which was being worked on by the manufacturer. This is the typical Holiday Inn Express, friendly staff, clean modern rooms. Staff was helpful recommending local restaurants. Can't beat their cinamon rolls on the breakfast bar.

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank You for your feedback. We are happy you enjoyed your stay with and hope to see you again in the near future. Veronica Cuatepotzo General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 16, 2015

I booked a 2 day stay in this very nice hotel. Nothing special with what they have for breakfast, the usually foods and the WiFi is some kind of problematic, my iPhone 6+ has no problem with the connection but my iPad 3rd Gen cannot connect at all. So my iPad was rendered useless and good thing I have my... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for your feedback, I am happy to hear your overall stay was great. I have passed on your comments to the rest of the team. I apologize for the issues you encountered while attempting to connect to our wireless internet, in this day and age we understand the importance of having access to the internet. Please... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 30, 2015

I stayed here on business in April. the hotel is very clean and quiet. the complimentary breakfast is good, and offers a wide variety of breakfast food. the hotel staff does a great job of making you feel welcome. they are also very happy to assist you when needed.

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Matt, Thank you for your preference! I am happy to see you enjoyed your stay. I have passed on your comments to the whole staff. We work hard everyday to make great hotels guest love and we are looking forward to your next visit! Veronica Cuatepotzo General Manager More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

Clean hotel and clean room but the staff is what really impressed me about this location! The young lady that worked in the evening when we checked in with very friendly. We reserve the conference room for the next day she took a ton of information for me about how I wanted it set up and if I want to... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest! Thank You for taking the time to leave such wonderful feedback. We take pride in what we do and hearing comments like yours are the best reward ever! Be assured that I will share this with the whole team. Thank you for your preference! Veronica Cuatepotzo, General Manager More 

Manitowoc, Wisconsin
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed January 28, 2015

Can't complain about the relative consistency I've seen in Holiday Inn Express. Overall - good value and a decent hotel. This one is no exception. They're clean, decent, and not a bad value. Although, I saw somebody paid $150 a night? I think that is a bit steep. We paid closer to $100. If it's more than that, you may... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, We're overjoyed to hear you enjoyed your stay with us and hope to see you back next time your travels bring you to Goshen IN. Veronica Cuatepotzo, Genereal Manager More 

Dayton, Ohio
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed January 24, 2015

Nice family room, nice staff. The rooms were spacious, the TV's big and full of channels. There was a pool which we did not get to try. Service from the staff was OK, maybe a little brusque. There was a decent breakfast - cinnamon rolls, bread, bagels, muffins, eggs, sausage and gravy, biscuits, yogurt,fruit, juice, milk, and cereal. Simply put,... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. We appreciate your feedback as it helps us to keep improving. We are glad you enjoyed your stay overall and we're looking forward to accommodating you in the near future. Veronica Cuatepotzo, General Manager More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 25, 2014

We stayed at this hotel because my husband had to go to South Bend Indiana for work and there were no hotels in South Bend because of the Notre Dame football game. Very mediocre hotel, terrible customer service, not a very great price. $149 for a holiday inn in the middle of nowhere. Normally Hotels like this don't have very... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Mariah, Thank you for your feedback, I am terrible sorry you did not enjoy your stay with us and I am disappointed to hear all the inconveniences you encountered. This is not typical of our hotel and it is definitely not up to standards. I will pass your comments on to the rest of my staff so that we... More 

Millersville, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed November 18, 2014

Stayed here for two nights. The hotel was clean, and the entire staff was friendly and helpful. Each morning had a delicious breakfast. Wifi didn't work that well but everything else was great. No need for me to look anywhere else next time I'm in town.

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