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Holiday Inn Express Hotel & Suites Goshen

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1415 Lincoln Way East, US 33, Goshen, IN 46526
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Holiday Inn Express Hotel & Suites Goshen
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76 Reviews from our TripAdvisor Community

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Bracknell, United Kingdom
Level Contributor
80 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During my first stay at the property in Goshen I was surprised to experience an excellent newly built hotel. The foyer, breakfast area and the room I stayed in were simply first class. There was a good selection in the buffet breakfast and I managed to use the fitness centre. What baffled me was the attitude of the staff. No... More 

Helpful?
Thank Nimapolice7
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 30, 2015

Stayed one night for a Notre Dame game. Although a little far from campus, it was an easy drive (all highway). Check in was a breeze, clean room, clean bathroom, comfortable bed. Free hot breakfast that was not bad. Customer service is great, everyone was extremely friendly. One thing I will say is that local eatery's close very early around... More 

Helpful?
Thank Christione R
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Christione R, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We take great pride in our cleanliness and our amazing staff & we are so happy to hear we exceeded your expectations. We hope you will visit us again. Warm Regards, Tess Turner General Manager More 

2 reviews
2 of 5 stars Reviewed August 24, 2015

We booked the conference room for a business meeting, we were not impressed with the room, set-up, or customer service when we required assistance. As a result we cancelled our future meetings and rescheduled at a different venue. Great location but not a great conference room.

Helpful?
Thank Samantha C
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Samantha, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your meeting room stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you will accept our apology and give us another try, so we can show... More 

West Chicago
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 23, 2015 via mobile

Typical HIE...clean & comfortable. Workout rooms at hotels in this class are an afterthought, but the two treadmills and exercise bike appeared to be new additions since my last visit. I'll stay here again next visit to Goshen.

Helpful?
Thank Steve S
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Steve S, Thank you so much for your review of our hotel. I am pleased to hear you found our fitness center welcoming and accommodating. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit with us! Warm Regards, Tess Turner General Manager More 

Rolling Meadows, Illinois
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 18, 2015

We were very pleased with our recent stay at Holiday Inn Express in Goshen. Our room was very clean, the beds were comfy, the shower was good, and the selection of breakfast items satisfied everyone in our party. Staff members were very pleasant and helpful. Our only complaint was the noise of traffic on the main road outside the hotel.... More 

Helpful?
Thank 2SweetFlowers
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found our hotel very accommodating to your needs. It's something our staff takes great pride in, and they will be so happy to hear of your wonderful comments. We hope you will visit us again. Warm Regards, Tess Turner More 

1 review
2 of 5 stars Reviewed August 11, 2015

Always love the accommodations and service Holiday Inn Express is known for, and having previously stayed at this location, recommended this to friends and family for a family event. At least 8 reservations from 1-3 nights, and at least two rooms 310 & 312 had serious mold issues. Black residue on ceiling, wall and sticky carpet. The cinnamon scented plug-in... More 

Helpful?
Thank James B
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear James B, Thank you for your candid review. On behalf of our entire team, please allow me to apologize that your recent stay did not meet expectations. We appreciate your loyalty & your comments will be shared with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you... More 

Chicago, Illinois
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 6, 2015

I came to this hotel for a baseball tournament with my son. I have stayed in numerous hotels of all types and price points, and this Holiday Inn Express was as nice as any HIE that I have stayed in. For an HIE, the rooms were pretty large, which was a nice touch. The hotel was quiet despite having several... More 

Helpful?
Thank KLY0712
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Tess Turner General Manager More 

Wilmington, Ohio
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 6, 2015

This hotel was very clean, nice people, breakfast was tasty. The only problem that I found was that the water pressure was not enough to wash the shampoo out of my long hair. I enjoyed our stay, except for the rude guests that let their children run the hallways and make lots of noise. This of course is not the... More 

Helpful?
Thank wrightstatemom
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Tess Turner General Manager More 

Ohio
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 3, 2015

We recently decided to take a trip to Indiana to enjoy some of the sites and shopping available in the Amish areas. We ended up booking our stay for two nights at the Holiday Inn Express in Goshen. We were pleasantly surprised at the hometown feel that is prevalent in Goshen and the many places to visit that are near... More 

Helpful?
Thank blossomjt
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in Goshen! Warm Regards, Tess Turner General Manager More 

New Lenox, Illinois
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 1, 2015

Decent stay but heard doors slamming all night long. Walls must be thin. Bed was comfortable and breakfast was more than adequate. Great location to where I needed to be the next morning. Friendly staff.

Helpful?
Thank igotgas
Tess T, Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Best Regards, Tess Turner General Manager More 

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