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Holiday Inn Express Hotel & Suites Goshen

2.5 of 5
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1415 Lincoln Way East, US 33, Goshen, IN 46526
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Goshen
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74 Reviews from our TripAdvisor Community

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Traveler rating
    27
    31
    8
    7
    1
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25
10
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
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    (74)
  • Mar-May only
    (13)
  • Jun-Aug only
    (32)
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    (18)
  • Dec-Feb only
    (11)
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2 reviews
2 of 5 stars Reviewed 1 week ago

We booked the conference room for a business meeting, we were not impressed with the room, set-up, or customer service when we required assistance. As a result we cancelled our future meetings and rescheduled at a different venue. Great location but not a great conference room.

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Samantha, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your meeting room stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you will accept our apology and give us another try, so we can show... More 

West Chicago
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical HIE...clean & comfortable. Workout rooms at hotels in this class are an afterthought, but the two treadmills and exercise bike appeared to be new additions since my last visit. I'll stay here again next visit to Goshen.

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Steve S, Thank you so much for your review of our hotel. I am pleased to hear you found our fitness center welcoming and accommodating. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit with us! Warm Regards, Tess Turner General Manager More 

Rolling Meadows, Illinois
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleased with our recent stay at Holiday Inn Express in Goshen. Our room was very clean, the beds were comfy, the shower was good, and the selection of breakfast items satisfied everyone in our party. Staff members were very pleasant and helpful. Our only complaint was the noise of traffic on the main road outside the hotel.... More 

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found our hotel very accommodating to your needs. It's something our staff takes great pride in, and they will be so happy to hear of your wonderful comments. We hope you will visit us again. Warm Regards, Tess Turner More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Always love the accommodations and service Holiday Inn Express is known for, and having previously stayed at this location, recommended this to friends and family for a family event. At least 8 reservations from 1-3 nights, and at least two rooms 310 & 312 had serious mold issues. Black residue on ceiling, wall and sticky carpet. The cinnamon scented plug-in... More 

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear James B, Thank you for your candid review. On behalf of our entire team, please allow me to apologize that your recent stay did not meet expectations. We appreciate your loyalty & your comments will be shared with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you... More 

Chicago, Illinois
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came to this hotel for a baseball tournament with my son. I have stayed in numerous hotels of all types and price points, and this Holiday Inn Express was as nice as any HIE that I have stayed in. For an HIE, the rooms were pretty large, which was a nice touch. The hotel was quiet despite having several... More 

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Tess Turner General Manager More 

Wilmington, Ohio
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very clean, nice people, breakfast was tasty. The only problem that I found was that the water pressure was not enough to wash the shampoo out of my long hair. I enjoyed our stay, except for the rude guests that let their children run the hallways and make lots of noise. This of course is not the... More 

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Tess Turner General Manager More 

Ohio
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently decided to take a trip to Indiana to enjoy some of the sites and shopping available in the Amish areas. We ended up booking our stay for two nights at the Holiday Inn Express in Goshen. We were pleasantly surprised at the hometown feel that is prevalent in Goshen and the many places to visit that are near... More 

Was this review helpful? Yes
Tess T, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in Goshen! Warm Regards, Tess Turner General Manager More 

New Lenox, Illinois
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent stay but heard doors slamming all night long. Walls must be thin. Bed was comfortable and breakfast was more than adequate. Great location to where I needed to be the next morning. Friendly staff.

Was this review helpful? Yes
Tess T, Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Best Regards, Tess Turner General Manager More 

Roseburg, Oregon
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 5, 2015

Check in was efficient and friendly. The room was clean, the bed comfortable, the wifi very good. However, the room had an unpleasant astringent smell to it that I could not identify, most strongly near the small closet containing the ironing board, as if something had been spilled there. Had that not been an issue, I would have rated this... More 

Was this review helpful? Yes 1
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for your feed back. I am pleased to hear you enjoyed your overall stay. I will be sharing your comments with the corresponding departments so that we can find the source of the smell and get it taken care of. Thank you for your preference... we hope to see you again in the future. Veronica Cuatepotzo... More 

Rising Sun, Indiana
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 31, 2015

We were attending a wedding in Nappanee and looking for something within a reasonable drive from there with our main requirement being that it had an indoor pool for the kids. I read reviews on here and booked it through Tripadvisor's site. First time I have ever booked directly through Tripadvisor and it worked perfectly. Bottom line is if you're... More 

Was this review helpful? Yes 2
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for your honest feedback. I have shared your comments with the rest of the team. We are pleased you enjoyed your overall stay and are working hard to make improvements as well. We hope to see you again the next time your find yourself in Goshen. Veronica Cuatepotzo General Manager More 

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