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Holiday Inn Express Hotel & Suites Goshen

Certificate of Excellence
2.5 of 5
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1415 Lincoln Way East, US 33, Goshen, IN 46526
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Holiday Inn Express Hotel & Suites Goshen
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Ranked #3 of 6 Hotels in Goshen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
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61 reviews from our community

Traveler rating
    25
    24
    6
    5
    1
See reviews for
21
10
4
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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All months
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean hotel and clean room but the staff is what really impressed me about this location! The young lady that worked in the evening when we checked in with very friendly. We reserve the conference room for the next day she took a ton of information for me about how I wanted it set up and if I want to... More 

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Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest! Thank You for taking the time to leave such wonderful feedback. We take pride in what we do and hearing comments like yours are the best reward ever! Be assured that I will share this with the whole team. Thank you for your preference! Veronica Cuatepotzo, General Manager More 

Manitowoc, Wisconsin
Top Contributor
113 reviews 113 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 28, 2015

Can't complain about the relative consistency I've seen in Holiday Inn Express. Overall - good value and a decent hotel. This one is no exception. They're clean, decent, and not a bad value. Although, I saw somebody paid $150 a night? I think that is a bit steep. We paid closer to $100. If it's more than that, you may... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, We're overjoyed to hear you enjoyed your stay with us and hope to see you back next time your travels bring you to Goshen IN. Veronica Cuatepotzo, Genereal Manager More 

Dayton, Ohio
Top Contributor
79 reviews 79 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 24, 2015

Nice family room, nice staff. The rooms were spacious, the TV's big and full of channels. There was a pool which we did not get to try. Service from the staff was OK, maybe a little brusque. There was a decent breakfast - cinnamon rolls, bread, bagels, muffins, eggs, sausage and gravy, biscuits, yogurt,fruit, juice, milk, and cereal. Simply put,... More 

Was this review helpful? Yes
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. We appreciate your feedback as it helps us to keep improving. We are glad you enjoyed your stay overall and we're looking forward to accommodating you in the near future. Veronica Cuatepotzo, General Manager More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 25, 2014

We stayed at this hotel because my husband had to go to South Bend Indiana for work and there were no hotels in South Bend because of the Notre Dame football game. Very mediocre hotel, terrible customer service, not a very great price. $149 for a holiday inn in the middle of nowhere. Normally Hotels like this don't have very... More 

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Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Mariah, Thank you for your feedback, I am terrible sorry you did not enjoy your stay with us and I am disappointed to hear all the inconveniences you encountered. This is not typical of our hotel and it is definitely not up to standards. I will pass your comments on to the rest of my staff so that we... More 

Millersville, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 18, 2014

Stayed here for two nights. The hotel was clean, and the entire staff was friendly and helpful. Each morning had a delicious breakfast. Wifi didn't work that well but everything else was great. No need for me to look anywhere else next time I'm in town.

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Manitowoc, Wisconsin
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2014

It was a busy weekend with a Norte Dame game and a wedding and our reserved double queen was no longer available when we checked in so we were given a second king room which ended up having a jacuzzi. Worked out great for us as long as the promise that the room was no additional charge holds. They had... More 

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Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

I stayed at this hotel one night while in Goshen on business. The hotel is clean and comfortable with friendly helpful staff. I thought the value was very good for what I considered a very reasonable price.

Was this review helpful? Yes 1
Veronica C, General Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Guest, Thank you for your wonderful feedback. We're glad you enjoyed your stay with us and hope to see you again the next time you find yourself in our lovely town. Veronica Cuatepotzo, General Manager More 

IL
Top Contributor
71 reviews 71 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 9, 2014

My wife and I stayed here 3 nights. We thought it was very clean and nicely decorated. Desk clerk wasn't overly friendly but ok. Wifi worked pretty good and the tv was good. They have a large breakfast room and a good breakfast. However the ladies doing it can't keep up. They could use some more help. Didn't use the... More 

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Altenstadt, Germany
Top Contributor
60 reviews 60 reviews
42 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 6, 2014

Stayed at this hotel during a business trip in the area. The hotel staff is friendly and the locations are very clean. Unfortunately the internet service didn't work very well. One big missing at this hotel is an outside area where you could sit down and do some work while enjoying the weather. From my room I heard a train... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear mwb1605, Thank you for taking the time to post a review of our property. We are happy to read that you liked our location and that you noticed the cleanliness of our hotel. On the other hand, please accept our sincere apology for the inconvenience you have had with the unsatisfactory internet service. Kindly be assured that we treat... More 

Kalamazoo
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 26, 2014

Nice hotel, and friendly staff. Did not like that they closed the pool for over 24 hours with out letting guests know what they were doing or how long it would be down. Also breakfast left a lot to be desired. Something different every morning which can be a good thing, but the pancake machine was always broken.. Out of... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Goshen, responded to this review

Dear Michelle P, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We sincerely apologize for the poor experience and service issues you had in our breakfast and pool area. We constantly strive to provide an environment of comfort... More 

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