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BEST WESTERN Plus Gas City

Certificate of Excellence
2.5 of 5
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4936 Kay Bee Drive, Gas City, IN 46933-6601
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Stay 2X get $50 gift card
BEST WESTERN Plus Gas City
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Gas City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Wendell C Birmingham
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162 reviews from our community

Traveler rating
    119
    34
    6
    3
    0
See reviews for
73
27
11
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Birmingham
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Out of the few hotels in the area, I would say the Best Western is the best option, especially if you get a deal on your rate. However, the front desk service wasn't pleasant; they basically do the bare minimum to get you checked in and out of your room. They barely talk to you and don't smile at all.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for your review. On behalf of my front desk staff I am very, very sorry that they did not exceed your expectations. Please be aware that I am looking into the guest service issue and it will be dealt with. We here at Best Western Plus pride ourselves on our wonderful guest service that we provide.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

as usual best western is up to par! just wish pool was operational,but stay nice,and slept good. i called via old school to book,and was pleased at service over phone. i appreciate the extra effort put into to find hotel since final four was nearby

Review collected in partnership with Best Western

Was this review helpful? Yes
Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for the more than kind review. I am very sorry that our pool was not open when you were here. Please be advised that our pool is now open. We look forward to seeing you again! More 

Columbus, OH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you need a hotel in Gas City, definitely recommended. I stayed here for a conference in nearby Marion. The room was clean and a decent size, staff was friendly, the breakfast offerings were good, and the location is close to highways. There's a restaurant within walking distance that is really good too.

Review collected in partnership with Best Western

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Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for the kind review! We look forward to your next stay! More 

Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this was a nice hotel for the value. The room was neat and tidy, and we were provided with ample towels and toiletries. The front desk staff was always pleasant. There is an indoor pool that has "adult only" hours as well as "family" hours. There is a small fitness room on the first floor. The hotel offers a... More 

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Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for your kind review. I am very sorry to hear that you a noise issue, I am glad that our Front Desk staff responded to the issue immediately. We hope to see you again! More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a very comfortable place to stay. The people are helpful and friendly. There is a nice computer in the lobby, which I REALLY appreciated. I would stay there again. In fact, whenever I visit Taylor University, this is where I stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for your kind review. We love when our customers provide us with wonderful feedback! We look forward to your next stay with us. More 

Lexington, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

It has been awhile since I've stayed at a Best Western. It was close to our meeting at IWU and the price was right so we gave it a try. The staff was accommodating, the rooms clean, and the internet worked well. The only downside was the breakfast-it was pretty "industrial". I will say, though, the responsible staff person took... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for leaving us such a kind review! We look forward to your next stay! More 

Eureka, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 22, 2015

with updated decor in the lobby areas and guest rooms, this stay is sure to please. the king suite was very comfy with plenty of room to rest and relax. king suite included fridge & microwave, whirlpool tub, and spacious bedroom area

Review collected in partnership with Best Western

Was this review helpful? Yes
Shae C, Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you very much for taking the time to leave our property a wonderful review. We really appreciate it & can not wait for you to visit us again! More 

Bloomington, Illinois
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 16, 2015

Stayed here during an event nearby. After reading the recent reviews, I'm wondering if we all stayed at the same place... Second time visiting, and both desk managers (late night and morning), were less than hospitable. We booked through Hotwire and asked for a receipt in the morning since they did swype (record) our credit card. Desk manager looked at... More 

Was this review helpful? Yes
Shae C, General Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you for taking the time to review our property. I am very sorry that you had issues during your stay. We here at Best Western Plus pride ourselves in our customer service. If you could please contact me I would like to discuss the incident that happened during your stay further. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

Stayed for a week the staff are professional and friendly. The rooms and hotel was very clean. One of the best places to stay. I will definitely be back. I usually never write reviews but took the time for this hotel. A great place to stay also good value.

Was this review helpful? Yes 1
Shae C, General Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you for taking the time to review our property. It is greatly appreciated! I am glad that you enjoyed your stay. The staff and I hope to see you again soon! More 

Findlay, United States
1 review
3 of 5 stars Reviewed January 19, 2015

Our stay was average. Our room was clean and the breakfast was ok. The breakfast had a good combination of hot and cold items. The pool was out of order (Jan 11, 2015) and the PCs in the business center were outdated. (Running XP) The staff were friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Shae C, General Manager at BEST WESTERN Plus Gas City, responded to this review

Thank you for taking the time to review our property. I am very sorry that you did not get to enjoy our indoor pool during your stay, the pool is now back open for our guests. We hope you will come back & stay with us again soon. More 

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