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Holiday Inn Express Gas City

2.5 of 5
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4914 N. Beaner Blvd, Gas City, IN 46933
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Holiday Inn Express Gas City
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Ranked #3 of 3 Hotels in Gas City
A recent review
5 of 5 stars Reviewed April 13, 2014
Hope E South Bend, Indiana
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55 reviews from our community

Traveler rating
    6
    22
    18
    6
    3
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23
7
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Express Gas City
See the most recent reviews
South Bend, Indiana
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 13, 2014

We only stayed here one night. The hotel was booked and the staff on hand was great. Hotel very nice. Pool/hot tub clean & well maintained. Rooms nice & clean. Saturday morning breakfast was very nice with coffee, juice, pancakes, muffins, biscuits with sausage gravy, eggs, fruits, yogurts, etc. Plenty of parking included. Small, quaint town. Very nice townspeople and... More 

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GasCity_HIEX, General Manager at Holiday Inn Express Gas City, responded to this review

Thank you for your recent feedback we greatly appreciate it we hope to see you again soon. Emmett Hailey GM More 

Fort Wayne, Indiana
Top Contributor
79 reviews 79 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 7, 2014

I felt when I walked in the front desk clerk was not very friendly. We always stay at the Marriott but unfortunately there was not one in this town. The closes one was 1 hour away. We were visiting the University down the street. The unfriendliness at the desk did not sit well with me. Also, the tub was plugged... More 

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GasCity_HIEX, General Manager at Holiday Inn Express Gas City, responded to this review

I do apologize you didn't have a refrigerator in your room we do have them at request, we are getting ready to go through a renovation as well so we hope you will stop back in and see us again to see the improvements. I would also like to apologize for the desk clerk not being very friendly when you... More 

Sendai
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

Our room was very clean. Very firm mattresses at H.I., but I like that. Good breakfast buffet. The staff was extremely friendly! Perfect location for IWU events. We didn't use pool, but looked decent.

Was this review helpful? Yes
GasCity_HIEX, General Manager at Holiday Inn Express Gas City, responded to this review

Thank you for your recent feedback we appreciate it very much and we look forward to seeing you again. Emmett Hailey GM More 

Farmington Hills, Michigan
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 18, 2014

In the big ice storm of the new year we were stranded here over night. Front desk only did what they had to, the pool was cloudy and the room was not clean. I have to say I've stayed in worse but when I'm paying over a hundred dollars a night I expect the toilet to be clean.

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear Kathy K, I appreciate you taking the time to leave us feedback. I have sent you a private message to discuss further aspects of your review. Sincerely, Pam G Case Manager IHGCare More 

Travelers are raving about these Gas City hotels

Cuyahoga Falls, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2013

Very mediocre hotel. Not bad, but other than location it really didn't have anything else going for it. Although the hotel is not that old it appears that it could use some updating when it comes to the carpet. The bed was not very comfortable and we did hear some noise from the hallway several times during our stay (2... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear Aaron3838, Thank you so much for your feedback. Our goal is to provide superior customer service and a unique stay to all of our guests. We regret your stay did not reflect our customary service excellence and apologize for any discomfort caused by the condition of the bed and breakfast options. We appreciate your comments and rest assured that... More 

Top Contributor
74 reviews 74 reviews
32 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed November 21, 2013

The staff who check us in were super friendly and fast. They made both check in and check out really easy and it was much appreciated. They were also very good at giving us some recommendations for dinner. The hotel room was a good size with a good tv. Beds were comfortable and the entire hotel (what we saw of... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear aluminum, Thank you so much for taking the time to leave us your feedback. I appreciate your kind words regarding our staff friendly and rooms comfortable. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 20, 2013

Comfortable firm beds. Could hear highway traffic a bit. The type of room we requested was met. Desk staff attentive to us upon arrival. The biggest issue was that there was a black ring at water level in toilet which to me indicated that toilet had not been cleaned. Also, the carpet could have been vacuumed better. Breakfast was lacking... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear Fivelittleducks, I would like to express my sincerest thanks for the observations you sent me regarding services at our Hotel. Please allow me to apologize for any inconvenience the room conditions may have caused. I appreciated your feedback, we will follow up with the executive housekeeper to ensure that similar incidents won't happen again. We are continually striving to... More 

Lakeland, Florida, United States
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 12, 2013 via mobile

This is a newer HIE but already shows a little wear(peeling wall paper in hallway). Rooms are good, don't like window units without thermostats controls" hard to get temp right. Good workout room. Very friendly staff. Need ketchup for breakfast. I'll be back. Thanks

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear Ellsworth T, Thank you for taking the time to write us a review regarding your recent stay. I am happy that you liked our workout room and found our staff very friendly. On the other hand, I am sorry we were not able to exceed or at least be at par with your expectation. Rest assured that these issues... More 

Sevierville, Tennessee
1 review
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 14, 2013

We stayed two nights, Thurs and Friday, Oct 10 and 11 at this hotel and I accidently left 2 new pair of pj's hanging on the hook on the back of the bathroom door. When I realized this on Sat night, I immediately called the inn and told the front desk clerk and asked if they had been turned in.... More 

Was this review helpful? Yes 22
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear Carolyn F, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

Carol Stream, Illinois
2 reviews
3 of 5 stars Reviewed September 1, 2013

The property is nice. We chose this Hotel on the recommendation of friends. However it is in need of some attention in the housekeeping department. The carpet was not vacuumed will, especially in the corners and the chair that was in the room was very stained, liked something had been spilled on it. With that being said, this would not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Gas City, responded to this review

Dear Glenda D, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you... More 

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