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All 5 Franklin hotels

Comfort Inn Franklin

2.0 of 5 Hotel   |   2122 Holiday Lane, Franklin, IN 46131 (Formerly Carlton Lodge)
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Comfort Inn Franklin
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Ranked #2 of 5 Hotels in Franklin
A recent review
4 of 5 stars Reviewed November 11, 2014
Claudia C Raeford, North Carolina
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39 reviews from our community

Traveler rating
    7
    19
    6
    3
    4
See reviews for
13
8
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Raeford, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014 via mobile

local friends told us this wasn't a favorable area but we felt it was safe, esp due to indoor access to rooms. The hotel was clean and although the decor was a bit dated it was in good shape. The room had a slight smokey smell, probably a previous smoking room. Bed had 2 types of pillows, hard & soft,... More 

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G M, General Manager at Comfort Inn Franklin, responded to this review

Dear Claudia Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Michigan
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 27, 2014

A very comfortable, nicely attired hotel near the freeway but very quiet. Downtown Franklin just a few miles away offer many restaurant choices. Beds were very comfortable and rooms were equipped with nice flat screen TV. Everything about this hotel looks brand new. Nice indoor, heated swimming pool and a small workout room are also available. Friendly staff whenever we... More 

Was this review helpful? Yes
G M, Manager at Comfort Inn Franklin, responded to this review

Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed at this Comfort Inn in Franklin, IN one night, Saturday 16 August. The front desk staff was very friendly; our room was very fresh, clean and appealing. The bed slept great and the hotel provides a choice of two firm and/or two soft pillows for each bed. Our room also had refrigerator, microwave and coffee pot. Our bathroom... More 

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Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

Thank you so much for your positive feedback! We are pleased to hear you enjoyed your stay with us and hope to see you on your next trip to Franklin! More 

Springfield, Illinois
Top Contributor
109 reviews 109 reviews
28 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed August 16, 2014

I stayed at this hotel for two nights on Business in the area. The hotel was booked by my company. The check in process was friendly and smooth. Breakfast is usually served from 6am. My colleague and I had to leave the hotel at 5:15 both mornings, and asked if there was any way coffee could be ready by that... More 

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Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

We are pleased to hear you enjoyed your stay with us while in town on business. We pride ourselves on our friendly staff and customer service. We hope to see you on future visits to Franklin! Have a wonderful day! More 

Indiana
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

Have stayed at this property several times in the past two years. Rooms clean and quiet. Meeting room adequate for large or small groups....we had approx. 30 people with room to spare. Breakfast average. Enjoy the evening cookies and popcorn.

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Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

Thank you for your positive feedback! We are pleased to hear you enjoy the Comfort Inn, Franklin and appreciate your repeat visits! More 

Waynesboro, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2014

Rooms were great. Beds amazing. Loved having fridge and microwave. And loved the choice of soft/firm pillows! Pool was clean. Breakfast was good. Short drive to shopping and food. It was a good place to stop and break up our 700 mile trip from Wisconsin to Alabama.

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Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you so much for your positive feedback! We enjoyed having you as our guest and hope to see you on future trips through Franklin! Cheryle Rush, GM 317-736-0480 More 

Elkhart, Indiana
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 14, 2014

We took off from home with out having a place to stay. As it got later, we called and booked this room. We had stayed here before when it was the Carlton, must have been because of the pool and breakfast for the kids. It is older but nice rooms, clean bathrooms, good service, would stay again.

Was this review helpful? Yes
Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

Thank you so much for choosing to stay with us! We are pleased to hear you enjoyed your stay and hope to see you when you travel through Franklin in the future More 

Dry Ridge, Kentucky
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed here for four days while I was in town for training in Indy. Property was an older Comfort Inn and while it suited the purpose and was reasonably priced, it definitley wasn't the nicest property I've stayed in. My room was very spacious, and had a nice desk area, and had easy on/off access to I-65. The room was... More 

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Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you for your feedback, we appreciate it. You may have noticed that we are in the process of updating quite a bit in our guest rooms. We hope that you will stay with us in the future while visiting Franklin! More 

Evansville, Indiana
Top Contributor
52 reviews 52 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 18, 2014 via mobile

Nice touches with the popcorn cart and cookies. Just a nice little gem in Americas heartland. This place has quite a unique building design. One of a kind and is extremely attractive. I will include this one as my stay place when traveling thru here again.

Was this review helpful? Yes
Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you for your positive feedback! We are happy to hear that you enjoyed your stay with us, we look forward to your next visit! More 

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed April 15, 2014

Pleasant stay at the comfort inn. Popcorn in the lobby in the afternoon and fresh warm cookies in the evening. Swimming pool was clean and chlorine levels good. Front desk very nice and helpful. Would stay here again.

Was this review helpful? Yes
G M, Manager at Comfort Inn Franklin, responded to this review

Thank you for taking the time to share your experience regarding your last stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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Additional Information about Comfort Inn Franklin

Address: 2122 Holiday Lane, Franklin, IN 46131 (Formerly Carlton Lodge)
Phone Number:
Location: United States > Indiana > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Franklin 2*
Number of rooms: 71
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Also Known As:
Franklin Comfort Inn

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