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All 5 Franklin hotels

Comfort Inn Franklin

2.0 of 5 Hotel   |   2122 Holiday Lane, Franklin, IN 46131 (Formerly Carlton Lodge)
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64%
Ranked #2 of 5 hotels in Franklin
A recent review
4 of 5 stars reviewed 2 weeks ago
Road521Runner Atlanta, Georgia
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  • Reviews (37)
  • Photos (15)
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37 people have reviewed this hotel

Traveler rating
    6
    18
    6
    3
    4
See reviews for
13
7
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Comfort Inn in Franklin, IN one night, Saturday 16 August. The front desk staff was very friendly; our room was very fresh, clean and appealing. The bed slept great and the hotel provides a choice of two firm and/or two soft pillows for each bed. Our room also had refrigerator, microwave and coffee pot. Our bathroom... More

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Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

Thank you so much for your positive feedback! We are pleased to hear you enjoyed your stay with us and hope to see you on your next trip to Franklin! More

Springfield, Illinois
Top Contributor
104 reviews 104 reviews
29 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for two nights on Business in the area. The hotel was booked by my company. The check in process was friendly and smooth. Breakfast is usually served from 6am. My colleague and I had to leave the hotel at 5:15 both mornings, and asked if there was any way coffee could be ready by that... More

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Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

We are pleased to hear you enjoyed your stay with us while in town on business. We pride ourselves on our friendly staff and customer service. We hope to see you on future visits to Franklin! Have a wonderful day! More

Indiana
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed at this property several times in the past two years. Rooms clean and quiet. Meeting room adequate for large or small groups....we had approx. 30 people with room to spare. Breakfast average. Enjoy the evening cookies and popcorn.

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Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

Thank you for your positive feedback! We are pleased to hear you enjoy the Comfort Inn, Franklin and appreciate your repeat visits! More

Waynesboro, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were great. Beds amazing. Loved having fridge and microwave. And loved the choice of soft/firm pillows! Pool was clean. Breakfast was good. Short drive to shopping and food. It was a good place to stop and break up our 700 mile trip from Wisconsin to Alabama.

Was this review helpful? Yes
Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you so much for your positive feedback! We enjoyed having you as our guest and hope to see you on future trips through Franklin! Cheryle Rush, GM 317-736-0480 More

Elkhart, Indiana
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2014

We took off from home with out having a place to stay. As it got later, we called and booked this room. We had stayed here before when it was the Carlton, must have been because of the pool and breakfast for the kids. It is older but nice rooms, clean bathrooms, good service, would stay again.

Was this review helpful? Yes
Cheryle R, General Manager at Comfort Inn Franklin, responded to this review

Thank you so much for choosing to stay with us! We are pleased to hear you enjoyed your stay and hope to see you when you travel through Franklin in the future More

Dry Ridge, Kentucky
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed here for four days while I was in town for training in Indy. Property was an older Comfort Inn and while it suited the purpose and was reasonably priced, it definitley wasn't the nicest property I've stayed in. My room was very spacious, and had a nice desk area, and had easy on/off access to I-65. The room was... More

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Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you for your feedback, we appreciate it. You may have noticed that we are in the process of updating quite a bit in our guest rooms. We hope that you will stay with us in the future while visiting Franklin! More

Evansville, Indiana
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 18, 2014 via mobile

Nice touches with the popcorn cart and cookies. Just a nice little gem in Americas heartland. This place has quite a unique building design. One of a kind and is extremely attractive. I will include this one as my stay place when traveling thru here again.

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Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you for your positive feedback! We are happy to hear that you enjoyed your stay with us, we look forward to your next visit! More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed April 15, 2014

Pleasant stay at the comfort inn. Popcorn in the lobby in the afternoon and fresh warm cookies in the evening. Swimming pool was clean and chlorine levels good. Front desk very nice and helpful. Would stay here again.

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Indiana
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 8, 2014

This appears to be one of the older Comfort Inns, but it seems to be well maintained and managed. It has an attractive somewhat rustic appearance. The lobby is very charming and the staff friendly. Our room was clean, and the bed was awesome! One of the best nights sleep I've had away from home in some time. Did not... More

Was this review helpful? Yes
Cheryle R, Manager at Comfort Inn Franklin, responded to this review

We are pleased to hear you enjoyed your stay and had a comfortable night's sleep! We hope that you will stay with us again in the future. Have a wonderful Day! More

Corydon, Indiana
Contributor
19 reviews 19 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 29, 2014

I stayed at this hotel for one night when I was in Franklin for business, and I have to admit, this Comfort Inn exceeded my expectations. The 1 king bed room I had was very clean and stylish, with a very comfortable bed, a refrigerator, a microwave, a flat screen TV with tons of channels, and a two-tiered desk perfect... More

Was this review helpful? Yes
Cheryle R, Manager at Comfort Inn Franklin, responded to this review

Thank you so much for your positive comments! We are so pleased that you enjoyed your stay with us and look forward to your future visits More

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Additional Information about Comfort Inn Franklin

Address: 2122 Holiday Lane, Franklin, IN 46131 (Formerly Carlton Lodge)
Phone Number:
Location: United States > Indiana > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Franklin 2*
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Also Known As:
Franklin Comfort Inn

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Pool/beach area (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
71

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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