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All 5 Franklin hotels

Quality Inn

2.0 of 5 Hotel   |   150 Lovers Lane, Franklin, IN 46131
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Ranked #1 of 5 hotels in Franklin
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5 of 5 stars reviewed yesterday
vsbernhardt Burlington Wi
  • Overview
  • Reviews (38)
  • Photos (17)
  • Amenities
  • Q&A
  • Room tips (6)
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38 people have reviewed this hotel

Traveler rating
    15
    15
    4
    2
    2
See reviews for
8
7
Solo
0
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Burlington Wi
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We picked up a brochure as we entered Indiana and wanted to stop South of Indianapolis. They have coupons at the travel centers as you enter the state. This coupon saved us $20.00 off the best rate. The rooms were clean and comfortable, w/ a good TV and comfortable bed. The "Free" breakfast was better than average and we were... More

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

Upon checking into our room I noticed that were none of the usual items in the room ie shampoo and no soap not even bar soap to wash your hands. I thought that was odd I was not to bothered by it since we always bring our own. Also our room had a strong cigarette order for that matter the... More

Was this review helpful? Yes 1
QualityInn12, Manager at Quality Inn, responded to this review

I would like to apologize for failing to exceed your expectations and also for housekeeper forgot to put bathroom amenities. My front desk in morning did offer you bring to you. I did spoke to lawn service guy and tell him not to come earlier than 11 am. Upon your request we did let you stay beyond checkout time. When... More

Attica, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Very impressive. . Was shocked of how nice and clean the lobby was. The lady at the desk was very helpful. Our room was very clean and neat. Room 104. The pool could you a little updating, and had way to much chlorine in it. Leter that night we ordered delivery from papa John's. And the lady at the front... More

Was this review helpful? Yes 2
QualityInn12, Manager at Quality Inn, responded to this review

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one More

Palm Beach Gardens
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 22, 2014

Would not recommend staying at the Quality Inn. Experience and front desk service was not quality at all. Upon arrival, front desk agent was cold and did not care to service us. Gave us wrong room type and would not change to accommodate per the reservation. Upon return later to the desk, employee was sitting playing on her iphone instead... More

Was this review helpful? Yes
QualityInn12, Manager at Quality Inn, responded to this review

I am very sorry and apologies. I don't have more info regarding your stay date. its will help us to identify your issue and talk to staff about your situation. All my staff work vey hard to make our guest accommodation comfortable. Please accept my apologies. More

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 9, 2014

My husband and I stayed at the Quality Inn in Franklin this weekend while on the road from Atlanta to Chicago. We arrived close to midnight, and the staff was friendly and quick. The room was clean, quiet, and recently renovated. There were plenty of choices for a quick breakfast on our way out in the morning. I appreciate how... More

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QualityInn12, Manager at Quality Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank You, Santosh, GM More

Franklin
2 reviews
4 of 5 stars Reviewed June 6, 2014

Needed a stop driving from northern Illinois to Nashville. We did not have a reservation, but no problem. Our room was clean, but a little dated and worn. Bed was OK. Overall this is a pretty typical Choice hotel - a good value for the money. A bonus is having a Waffle House right next door.

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Evansville, Indiana
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2014

I recently stayed here during a business trip. I was in a room that had clearly been recently renovated, and it was lovely -- clean, stylish, with design features that look like what I have seen in hotels that cost more than twice as much (e.g., marble counter-top in the bathroom). I particularly appreciated that the room had both a... More

Was this review helpful? Yes 1
Reed City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014 via mobile

Very friendly staff. Fast, easy check in and out. Very comfortable, clean room. Good continental breakfast, good that is supposed to be hot was. Good fruit. Very quiet area. They care about the environment. Great price. Will stay there again.

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North Street, MI
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 27, 2014

Reservationist when I called went out of her way to meet our needs of two rooms next to each other and a crib. She couldn't have been more pleasant. At first blush, my daughter balked at the location, next to a no-name hotel and by many rental units, about two miles from downtown. There is an almost impossible turn to... More

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Jasper, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

I had a very good experience at this hotel. The front desk staff were friendly, and my room was very clean and in good condition. The only downside to the property is that the parking lot configuration is kind of unusual, but this was a minor issue and not really inconvenient once I understood how to get to the parking... More

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Additional Information about Quality Inn

Address: 150 Lovers Lane, Franklin, IN 46131
Phone Number:
Location: United States > Indiana > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Quality Inn Franklin
Franklin Quality Inn

17 photos of this hotel

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Bathroom (1)

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Business center/function rooms (1)
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Dining (2)
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Pool/beach area (1)
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Room/suite (11)
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Hotel & grounds (1)
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Other (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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