Location is good. Rooms are neat and clean. Highly satisfied with breakfast. Management seems to be highly professional. Feel like a home. Will definately come back again during summer. more
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Location is good. Rooms are neat and clean. Highly satisfied with breakfast. Management seems to be highly professional. Feel like a home. Will definately come back again during summer. more
I do travel extensively and happen to stay at different hotels. My recent stay at this hotel outclassed my expectations. After a long time I could see a courteous staff, and a well well maintained hotel. The rooms were spot clean and did not have the more common hotel odur. The lenins and other furnishings were spot clean and well... more
I had an opportunity to stay at this hotel that is under new management. Customer service is alive and well. The general manager, Dev Piprottar and his wife have big plans to make this hotel a showcase. After my meeting, I preferred not to wait at the airport. I went back to the hotel, and there wasn't a problem with... more
I traveled to Fort Wayne for the first time and stayed here on my first night. The hotel was recently refurbished and I was pleased with both the facility and wonderful staff. I arranged for a second stay, on my return back through -- and it was great, too. more
Hello Schoolrep, I am very encouraged to learn that you enjoyed your stay with us at Best Western Luxbury Inn. Please note that we are committed to guest satisfaction. We have been making many renovations to our property and working hard to make our guests' stay comfortable and enjoyable. Please contact us if there is anything that we can do...
We stayed at Best Western Luxbury Inn while our visit to Fort Wayne, IN. Rooms were very nice, spacious and clean. While chatting with Front Desk, we came to know that management has changed few weeks ago and they are doing everything to make their guests' stay comfortable and enjoyable. The Front Desk staff was very friendly and helpful. We... more
FIrst of all I would like to say that the desk clerk should be promoted to manager. When we checked into our room he tried every effort to make things right. He is the only one who apologized. The manager NEVER said he was sorry. My husband and I were looking for a place not far from home (due to... more
Hello, I am the General Manager of Best Western Luxbury Inn as of April 2009. I apologize for the inconvenience that was caused by the previous management and their staff. My highest goal is to provide neat and clean rooms to all my guests and have all amenities in best possible working condition. I would this and other guests to...
I stayed in the end of aug. of 07. The people were nice the room was clean. The pool was closed, but you could go next door and swim and enjoy the hot tub. It is a family owned. They were updating some rooms at that time. more
This hotel is the lowest quality hotel in Fort Wayne. The nauseating smell gives a person headaches and the noise of the laundry room kept me up at night. From what I saw, the managers live in the hotel and allow their children to run around the lobby making all kinds of noise. My room stunk of mold and smoke.... more
For the past 9 years I have traveled extensively for both pleasure and youth sports, this is one of the worst hotels I have stayed in. Recommended by our team, this hotel was within the budget of our families, yet it was so unpleasant that at least one family left for "higher waters"! To begin with it is run-down and... more
My husband and I have stayed in lots of Best Westerns, and they were all great, except for this one. The room was dirty..crumbs on the sofa, oily rings on the bedstands, dirty water ring around the jacuzzii, and the mirrors were so smudged you could hardly see in them. I was very disappointed. The breakfast had day old donuts... more




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