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BEST WESTERN Luxbury Inn Fort Wayne

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5501 Coventry Lane, Fort Wayne, IN 46804
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BEST WESTERN Luxbury Inn Fort Wayne
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429 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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    (429)
  • Mar-May only
    (78)
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    (112)
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columbus, United States
4 of 5 stars Reviewed yesterday NEW

We love this place but little curd appeal will go a long way , In side was great service personal was outstanding can't find a better group of people . but those plant outside empty flower pot needs some help

Review collected in partnership with Best Western

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Toronto, Ontario, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was clean and spacious, the concierge was very helpful in finding us a pizza restaurant in the neighbourhood, which had very good reviews. The restaurant was every thing we were told and the service there was very friendly as well. Breakfast the next morning which was included in the stay was more than I expected and the dining... More 

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Dev P, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Edythe S, Thank you for staying with us at BEST WESTERN Luxbury Inn Fort Wayne. We are very delighted that you had a pleasant stay with us, you found our rooms to be clean and spacious, our staff to be friendly and courteous and and breakfast that exceeded your expectations. I apologize for the blip in the TV as... More 

Gadsden, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

You work so hard to get a positive TA rating, and you throw it down the toilet by having no TV service, aka saving pennies with Dish network, (no storms, and another complaint from a week ago, do you need the cable or directv phone number?) I stay in FW 20-30 times a year, and my 1st time here will... More 

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Dev P, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear David J, Thank you for staying with us and recognizing the fact we have received not just good rating but Tripadvisor's Hall of Fame award too. I apologize for the TV issue during your stay. I understand your frustration with the TV issue. We had a part failure in our head-end system and we had to wait until the... More 

Columbus, Indiana, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Another great stay at the Best Western Luxbury. Been here on business for couple of weeks and enjoyed my downtime at night at hotel. Great staff and excellent ammenities! Great breakfast and drinks all day. I highly recommend it!

Was this review helpful? Yes 1
Lakeland, TN, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff was very friendly. The location was easily seen from the road, but a little hard to get to. The room had a musky smell and the floor was damp in places. The air was set on 70 degrees F, but it was warm in the room. Could not get comfortable until it reached 65 degrees F. Breakfast selection... More 

Review collected in partnership with Best Western

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to get help from excellent staff . Customer satisfaction is All they seem to care about... FRESH Popcorn & cookies nightly Rooms very clean & Quiet surroundings with a Kroger food store in walking distance out the back door! Easy on & off to I69 north & south Hospitals & food establishments very close by.

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Lansing, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place is awful. The rooms are very outdated and dirty. The air conditioning didn't work. The breakfast was gross. I would never stay here again. This is by far the worst hotel I have ever stayed in. I travel a lot and this is the worst.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dev P, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Wayne K, Thank you for your feedback. I apologize that we didn't meet your expectations. We take great pride in serving our guests by providing clean and comfortable environment. I assure you your experience is not typical at our establishment. We love to provide the best value to our guests and I do understand that we failed to meet... More 

Louisville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Although this hotel was adequate for an overnight stay enroute to our destination, I find it hard to believe its rating as a top hotel in Ft. Wayne. It's an older property with that lingering smoke odor and very slimy carpet in the room. The employees were very nice, and the breakfast was OK and the price was right. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dev P, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Daniel T, Thank you for staying with us and providing valuable feedback. I am glad you found our staff to be very friendly and nice. I apologize for the TV issue you had during your stay and we are taking care of that. In our next renovation phase, we will be replacing carpet and furniture in the guest rooms.... More 

Three Oaks, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

From the time we checked in, the employees were helpful and very pleasant to talk to. From the people cleaning, fixing breakfast, and Sandy, and Shandra, at the front desk. Will definitely return, as we travel to Ft Wayne for business often. We feel that the people working were more friends than employees.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at this facility often due to my job that requires alot of traveling. It's a very welcoming environment with an amazing staff that goes above and beyond to make your stay as comfortable and delightful as possible. The rooms are very clean and breakfast has a great variety. I would definitely recommend this hotel!

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