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BEST WESTERN Luxbury Inn Fort Wayne

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5501 Coventry Lane, Fort Wayne, IN 46804
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BEST WESTERN Luxbury Inn Fort Wayne
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BEST WESTERN Luxbury Inn Fort Wayne
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388 reviews from our community

Traveler rating
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    32
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barrie, Canada
Top Contributor
195 reviews 195 reviews
74 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Obviously a well managed property , very tidy and clean. Just an overnight travel stop but everything was neat as a pin albeit furnishing were dated, everything was in good shape. Overall would not hesitate to stay here again. Even the wireless internet was quicker than the average hotel wifi.

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Guest, Thank you for staying with the people who care, Best Western Luxbury Inn and sharing your recent experience. I am pleased to know that you found our property well managed, very clean and tidy. Our staff takes great pride in what they do, they go above and beyond their call of duty to ensure our guests have great... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

I gotta tell ya, pleasantly surprised here. Based on the price, I was cautious. However, I leave knowing I'd stay again. The bed was comfy, the internet was fast and reliable, I had ample workspace. All in all, a successful trip. If I had to give two negatives... The door to the bathroom in the room is very narrow. For... More 

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Jeff H, There is nothing more rewarding than our guests sharing their great experience! We thank you for staying with us and taking the time to share your pleasant experience. We take our guests' valued feedback very seriously and take it into consideration to make future improvement plans. I am very excited to share with you that we are... More 

Mississauga, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

This was my first stay at this particular hotel for an overnight visit to Fort Wayne. It is well located in the center-southwest of the city. The room was quite large, as was the king-size bed. There was also a comfortable armchair, a very serviceable workdesk and a big flat screen TV. My view was of the parking lot, but... More 

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Guest, We are pleased to know that you found our hotel a great value accommodation and enjoyed our great amenities and genuine hospitality. Thank you for staying with us and taking the time to write a detailed review. We are looking forward to serve you soon during your next visit. Sincerely, Meera Piprottar Assistant General Manager. More 

North Olmsted, Ohio
2 reviews
4 of 5 stars Reviewed February 12, 2015

I went on a one night trip with my daughter to visit relatives in Ft. Wayne and the hotel was reasonably priced, clean, and close to dining and stores. The front staff was extremely nice and the decor in the common areas was updated. The rooms themselves were normal nothing great but nothing bad. The only thing that kind of... More 

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Keith P, Thank you for choosing to stay with us and sharing your valuable feedback. I am glad to know that you found our hotel reasonably priced and you had a generally good experience. My sincere apologies for the inconvenience. We have designated pet rooms and a pet room policy but, in this case, it seems like the policy... More 

1 review
5 of 5 stars Reviewed February 6, 2015

I'm a holder of the Best Western rewards card, so I stay with them ONLY, and this hotel has impressed me very much with their fantastic filling breakfasts. The rest in this hotel is clean, comfortable as usual. Highly recommended!!!!

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear StasUKR, Thank you for staying with us. I am extremely happy to hear that we exceeded your expectations. We appreciate your loyalty and looking forward to serve you soon. Sincerely, Meera Piprottar Assistant General Manager More 

Midland, Michigan
Top Contributor
82 reviews 82 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 3, 2015

After reading reviews I felt that I would be impressed with this hotel. While we did enjoy a quiet night and room was clean as stated, the room felt like we entered a time machine and traveled back to the 70s. Service was good, check-in easy (at a very late hour). Breakfast was lower quality continental that competitors. I just... More 

Was this review helpful? Yes 1
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear AFM33, Thank you for staying with us. I am very happy to hear that you enjoyed a quiet night and our clean room during your recent stay with us. My sincere apologies for not exceeding your expectations. We will use your valued feedback in our future improvement plans. I hope you will give us a second chance to serve... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 2, 2015

We were on our way home from Tennessee to Michigan and we ran into a snowstorm. Visibility was good but roads were icy and slick could only go 35 miles an hour. GPS said there was a few different hotels in the next 10 miles we picked this, Best Western Luxbury Inn. Was pleasantly surprised to see that hotel had... More 

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear EnriqueOrtega, Thank you so much for staying with us. We greatly appreciate you taking the time to share your experience. I am very pleased to know that you liked our newly renovated lobby, breakfast area and public places. Thanks for complementing Cynthia. Our staff goes above and beyond to assure our guests' stay is comfortable and enjoyable. It's very... More 

1 review
4 of 5 stars Reviewed January 30, 2015

The hotel was fine, the check in people were incompetent, and the manager wasnt any help. Basically said if you dont like paying the 150 dollars, go somewhere else. Real good customer service. also, New's flash, Same last name, same address and phone number = WIFE.... regardless of who/what the credit card or the reservation states.

Review collected in partnership with Best Western

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear patm893, Thank you for staying with us. I am glad to hear that you liked our hotel and enjoyed your recent stay. Regarding the staff, I did talk to the guest service associate who checked you in and the shift manager and found out that it was a miscommunication. Every single incident is a learning opportunity for us and... More 

Troy
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

I had left something at the hotel and after talking with the hotel they were very kind to mail it out to me. The staff was very helpful in returning my item. Would stay at hotel again. Rooms are very nice and beds were nice.

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Karen W, Thank you for staying with us and giving us your valued feedback. I am very pleased to know that you enjoyed your stay with us. Thanks for complementing our staff for their professionalism and helpfulness. We are looking forward to seeing you soon. Sincerely, Meera Piprottar Assistant General Manager More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

One of the most cordial front desk staff I have dealt with in my numerous years of travel It is very easy to get to & many nice eating places nearby Freeway access is great! The rooms are clean & the morning breakfast is fit for a king & queen . When in doubt no excess noise from freeway traffic... More 

Was this review helpful? Yes 1
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review

Dear Tom K, Thanks a lot for taking the time to give us a fantastic five star review. Yes, we are very proud to have great team of professionals who take great pride in what they do. I am extremely pleased to hear that you experienced that level of service during your recent stay. Again, thank you for staying with... More 

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