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Holiday Inn Express Hotel & Suites Fort Wayne

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5915 Ellison Road, Fort Wayne, IN 46804
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Holiday Inn Express Hotel & Suites Fort Wayne
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73 Reviews from our TripAdvisor Community

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Traveler rating
    36
    23
    7
    4
    3
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26
11
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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    (73)
  • Mar-May only
    (25)
  • Jun-Aug only
    (31)
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    (7)
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Indianapolis
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed yesterday NEW

The hotel is showing its age from the frayed towels to the sway back mattress to the tub that wasn't level to drain. We woke up with such back aches from the mattress that we checked out and got a better room, mattress and service from the hilton garden inn across the street. We were told we got a special... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 1 week ago via mobile

I would definitely stay there again and very nice staffing at the desk. The rooms were clean and the location around there were very well rounded and plenty to choose from food wise and shopping. 5 star

Was this review helpful? Yes
Express5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Kjc317, I am delighted to hear that you enjoyed our hotel and staff. We look forward to your return here at the Holiday Inn Express in Fort Wayne, Indiana. More 

auburn hills
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

right off the highway, clean comfortable rooms, all staff said hello. Only room issue which was no fault of the hotel ,was fixed promptly. Only downfall was that free Breakfast ran out of all milk at 8:45 AM. needs better planning in the future would come back if in the area, Stuman IHG #280949498

Was this review helpful? Yes
Express5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

StumanAuburnHills, Thank you for taking the time to write this review regarding your recent stay with us. I am happy to hear that our staff took care of a issue in your room promptly, and you enjoyed our hotel. I will be sure to address this review with my breakfast staff. We look forward to your return to the Holiday... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms are very clean, Being near interstate did not hear traffic, the young girl on afternoons at the front desk is a hoot, very helpful. You can tell she enjoys her job! The staff is very friendly and helpful! Will be back here again!

Was this review helpful? Yes
Nate5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Brad T, Thank you for taking the time to write this review. We appreciate your kind words, I will be sure to share this with the front desk staff. We will look forward to your return. More 

Port Clinton, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location was great! Right off the highway. Great room with wonderful amenities. The staff was very helpful and knowledgeable about the areas around the community. Everyone was extremely courteous! Loved the location of the ice machines, the speed of the elevator. The breakfast area was well stocked with a wide variety of fresh items.

Was this review helpful? Yes
Nate5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Arnold S, Thank you for taking the time to write this review regarding your stay. I will be sure to share this with my staff. We look forward to your return. More 

Chicago, Illinois
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A nice, clean hotel with a great staff that will go the extra mile to make you feel welcome. The staff make the hotel a great experience and worth coming back to whenever we are in town. Very good location and the breakfast is a great touch. Often fully booked during the week so reserve in advance.

Was this review helpful? Yes
Nate5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Zain B, Thank you for taking the time to write this review about your recent stay with us. I am delighted to hear that the staff makes you feel welcome and at home during your visits. We look forward to your return! More 

Flora, Illinois
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived and our reservation could not be found. I think it was a new gal at the desk. She was professional, but obviously frustrated. I had a copy of my confirmation, but she could not find it. Said something about power outage problems recently had messed with their computer. Fortunately I had a paper copy of my reservation and... More 

Was this review helpful? Yes
Nate5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Gak909, Thank you for taking the time to write this review regarding your recent stay with us. Please accept my apologies, our system has since been fixed. We are very sorry for the slower check in process. I am delighted that you enjoyed your stay once you were checked in. We look forward to your return. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was very professional & appreciated my business & program loyalty! Clean room that was nicely air conditioned upon arrival on a hot humid day!! Breakfast is great. Amenities nice, and overall a great night stay.

Was this review helpful? Yes
Nate5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Chris W, Thank you for taking the time to write this review regarding your recent stay with us. I am delighted to hear that you enjoyed our staff and bedroom amenities. We look forward to your return to the Holiday Inn Express & Suites. More 

New Palestine, Indiana
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 11, 2015

Overall this is a nice, newer style cookie cutter type Holiday Inn Express. When you travel frequently it's nice to know what you are getting. However, I have never seen this style of toilet paper holder before, it has a metal peg that prevents it from rotating fully. You can get about 1.5 sheets of wiping material before being stopped.... More 

Was this review helpful? Yes
Nate5915, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

IndyTravelerX, Thank you for taking the time to write this review regarding your recent stay with us. Without reviews we would not be able to better our staff and hotel. I have spoke with my maintenance engineer, we are going to remove all of the spring loaded toilet dispensers in all rooms. Thank you again for bringing this to my... More 

Oak Park, Illinois
1 review
3 of 5 stars Reviewed May 25, 2015

I reserved a room with two double beds for my family: my husband, 17-year-old son, 12-year-old daughter and me. I called the day we were to arrive to alert the hotel to our late arrival. Upon arriving at 1 a.m., we were told that there were no rooms left with double beds. We would have to take a room with... More 

Was this review helpful? Yes
HIE1888, Manager at Holiday Inn Express Hotel & Suites Fort Wayne, responded to this review

Lisa M, I would like to say thank you, for taking the time to write this review regarding your recent stay. Without feedback we are unable to improve our hotel and staff. I am very sorry that your needs were not taken care of at the desk. I have spoken with the front desk staff to ensure that this does... More 

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