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Best Western Plus Fort Wayne Inn & Suites North

2.5 of 5 5926 Cross Creek Boulevard, Fort Wayne, IN 46818 (Formerly Country Inn & Suites By Carlson, Fort Wayne)
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Best Western Plus Fort Wayne Inn & Suites North
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Best Western Plus Fort Wayne Inn & Suites North
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109 reviews from our community

Traveler rating
    58
    22
    13
    4
    12
See reviews for
33
13
7
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (35)
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Saint Marys, Ohio
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel is a nice hotel the lobby is very inviting. My husband and I stayed for one night for a weekend getaway. The room was nice and clean. Just a simple room and not over the top. Our room was right by the stairs and elevator, but we really weren't disturbed by others walking in the hall. We enjoyed... More 

Was this review helpful? Yes
Jenison, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in a great location. The rooms were very clean, breakfast had various options which made for a great start to the day. We encountered one problem at the hotel. Apparently there was another family with the same last name who was scheduled for one night and were were scheduled for two nights. Upon return to our hotel room... More 

Was this review helpful? Yes
Grand Rapids, United States
1 review
1 of 5 stars Reviewed 1 week ago

Upon arrival for a weekend stay, we noticed our room had garbage around the bed, hair on the bathroom floor, and dozens of ants on the table between the beds. The manager said no other room was available, but they would spray our room for the ants. Obviously, we were very disgusted by the cleanliness of the room, and the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Aubrey E, Director of Sales at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear, We extend our deepest apologies for your experience at our hotel. Cleanliness is of the utmost importance to all hospitality professionals and we take that very seriously. All your concrens have been addressed and corrected. I appreciaet that you took the time to discuss this with me. We are happy to welcome you back, so we can provide you... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has the most friendly, helpful staff I have EVER dealt with. They were helpful with my early arrival. Every employee was helpful or friendly in some small way. I will be attending conferences in Ft. Wayne yearly for at least the next four years. I won't even consider staying anywhere else. The check in at 3pm and check... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Aubrey E, Director of Sales at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear Andrea B, We appreciate the kinds words you have about our staff. It's an honor to know your experience was exceptional. We take pride in making every guest feel at home. We look forward to welcoming you back ! Warmest Regards, Terria Justice AGM/Sales Director More 

Byron Center, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel for the money. The rooms were nice and the beds were comfortable. The bathroom was nice size and clean. Breakfast was just ok, nothing special. We stayed here for a volleyball tournament and it was close to the volleyball venue and close to restaurants. We would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Aubrey E, Director of Sales at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear Angie J, Thank you for taking the time to leave us your review. Comfort & cleanliness are what we strive to provide to each guest. It is important to us that our teams see the value in their hotel selection. I am proud that we were able to accomplish this goal with you. We look forward to welcoming you... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Some of the best service I have ever received--friendly, warm, with the important little touches that mean so much. One of the staff even took time to teach me how to fold washcloths to look like snazzy little bows! You can't put a price on that. Highly recommended.

Was this review helpful? Yes
Aubrey E, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear MissyGabor, Thank you for leaving us such an outstanding review. I am so pleased to hear that you enjoyed your stay with us. I am proud that you noticed the decorative touches and would consider doing them at your home! It is our goal to make each and every guest feel the true appreciation that we have for their... More 

Elkhart, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms clean, food good, friendly staff, theressa is awesome. This hotel must train there staff in every way, because I was at the desk 5 times asking for this and that, never once did i get any attitude. The guy who checked us in took longer than usual, but still ok. Had housekeeping issues but theressa fixed promptly. As for... More 

Was this review helpful? Yes
Aubrey E, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear James R Thank you for taking the time to leave us your review. I am pleased to hear that you enjoyed your stay with us. At BEST WESTERN, you will find that we strive to serve with only the highest standards of hospitality. It really is our pleasure to provide for our guests. Thank you for being patient with... More 

South America
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here and enjoyed every bit of it. Clean, comfortable hotel. The staff treat you like family and make the whole experience enjoyable in every aspect. Never been to a hotel that actually had real plates and silverware for breakfast so I think that is an added +!

Was this review helpful? Yes
Aubrey E, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Greg S, Thank you for taking the time to leave us such a great review! I really appreciate you mentioning our newly added dinnerware for breakfast. We are proud to announce that we are now a certified green hotel and participating in efforts for protecting the environment. We have found that providing the option of real dinnerware is not only... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

The General Manager is the best manager in Fort wayne ..her manners, her personality, her appearance, the way she handles issues, I have stayed at many hotels in Fort wayne and the woman is the best in Fort wayne guaranteed. The president of the United states would be very pleased to stay at this hotel and would think he was... More 

Was this review helpful? Yes
Aubrey E, Front Office Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear SCWilliams77, Thank you for leaving us your five-star review! We are so proud to receive such wonderful feedback. I really appreciate you taking the time to acknowledge our General Manager in such high regards. It is our top priority to serve each guest with the highest standards of hospitality. I am pleased to hear that you enjoyed the newly... More 

Lexington, KY, United States
1 review
5 of 5 stars Reviewed December 22, 2014

We were in town for a concert and the staff at this Best Western was amazing...from the minute we checked in til we left. They all went out of their way to make us comfortable!! The staff was courteous, professional and very nice. They double checked everything for us. The room was immaculate and the beds were so comfy! Great... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Aubrey E, Director of Sales at Best Western Plus Fort Wayne Inn & Suites North, responded to this review

Dear Clarisa P, Thank you for taking the time to leave us your review. I appreciate you mentioning the comfort & cleanliness as we strive to provide each guest with prestige service. It is important to us that our guests see the value in their hotel selection. I am proud that we were able to accomplish this goal with you.... More 

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Additional Information about Best Western Plus Fort Wayne Inn & Suites North

Address: 5926 Cross Creek Boulevard, Fort Wayne, IN 46818 (Formerly Country Inn & Suites By Carlson, Fort Wayne)
Phone Number:
Location: United States > Indiana > Fort Wayne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Fort Wayne Inn & Suites North 2.5*
Number of rooms: 62
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Also Known As:
Country Inn Fort Wayne
Fort Wayne Country Inn
Hotel Style:
#7 Business Hotel in Fort Wayne

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Management photos: Courtesy of the property manager

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