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Residence Inn Fort Wayne Southwest

Certificate of Excellence
3.0 of 5
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7811 West Jefferson Boulevard, Fort Wayne, IN 46804
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Residence Inn Fort Wayne Southwest
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Ranked #9 of 48 Hotels in Fort Wayne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Camatisse Clarkston, Michigan
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80 reviews from our community

Traveler rating
    45
    24
    8
    2
    1
See reviews for
31
8
2
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clarkston, Michigan
Top Contributor
54 reviews 54 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in good shape with a nice lobby and well appointed rooms, Pretty comfortable with everything you expect and need, The fold out is not very comfortable but pretty sure none of them are. I would definitely ask for a room on the interior away from the road as much as possible. Free breakfast is typical, edible but... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Camatisse, Thank you so much for choosing our Residence Inn, we know you have a lot of choices. I'm thrilled to hear that you enjoyed your stay with us. It sounds like you weren't completely satisfied with our breakfast? We are always looking for ways to improve, so if you have any suggestions for us, I would enjoy discussing... More 

Connersville, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this property for two nights. The hotel is clean and well maintained. The rooms have plenty of space, but the arrangement of the kitchen/bedroom/bath could be better. There is no place where you are able to "alone" with a light on and not bother everyone else. the breakfast was good, but the serving area is very small... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear NewlyRetiredTeacher, Thank you for choosing our Residence Inn! We are so pleased to hear you enjoyed your stay with us. In reading your comments it looks like you may have been in one of our King Studio Suites. In the future you may want to request on of our One Bedroom Suites. These suites have a door separating the... More 

United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

I will stay here over and over again when I come to Fort Wayne. We usually stay with friends but this time we stayed at this hotel. The location was good, very close to 69. Great for those with friends or family in Lutheran Hospital too. The rooms were spacious suites with full kitchens. By full I mean a full... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Lovamelin, Thank you so much for choosing our Residence Inn. We are so pleased to hear you enjoyed your stay with us! We hope you will allow us to serve you again on your next trip to Fort Wayne. Sincerely, Derrick Robertson General Manager More 

Boston, Massachusetts
Contributor
19 reviews 19 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 7, 2015

Stayed here for one night for business in February, 2015. It is an updated Residence Inn which is such a treat for this business traveler who has stayed in his share of worn out Marriott brand hotels around the US and Europe. Clean, quiet, attentive staff, updated décor. Not much else to say except that you will have a good... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Bacchus711, We're so pleased you enjoyed our newly renovated hotel! Thanks for staying with us and we look forward to the opportunity to serve you again soon. Sincerely, Derrick Robertson General Manager More 

Greenfield, Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015

We have stayed here twice. Both times everything was wonderful!!! The breakfast was great!!! We felt so at home both visits. The staff is wonderful. Very convenient for us, my father in law is in a nursing home near by. Close to hospital.

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Nina M, We're so pleased you have enjoyed our hotel while visiting your father. Thank you so much for choosing us, and we look forward to serving you in the future. Sincerely, Derrick Robertson General Manager More 

Zurich
Top Contributor
66 reviews 66 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

Fort Wayne is one of those cities which are impossible to get around if you do not have a car. I have no problems getting taxis (which are not too common and generally not that attractive to sit in), but when the hotel does not have a bar or restaurant when you arrive after a long flight, it becomes a... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear SwissJohn, Thank you for choosing our Residence Inn while visiting Fort Wayne. I'm sorry you felt there wasn't much available to you while here. For future reference I wanted to let you know we do have a hotel shuttle that runs Monday-Thursday and frequently takes our guests to many restaurants and local attractions. It sounds like overall everything went... More 

Fort Wayne, Indiana
Top Contributor
66 reviews 66 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 26, 2015

Stayed for a month and can't say enough good things about the staff here, everyone I interacted with was pleasant and helpful. The suite was large enough to be comfortable in, and if you get tired of your room there is a large area by the front lobby to hang out with a TV and fireplace (I took advantage of... More 

Was this review helpful? Yes 1
Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Valued Guest, It was truly our pleasure to serve you while you were here. I am so thrilled to hear how much you enjoyed your stay with us. Thank you very much for choosing our hotel and I hope you will stop back in to say hello sometime. Sincerely, Derrick Robertson General Manager More 

Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

Stayed for a volleyball tournament. Rate was higher than other hotels however expected better beds and facilities. Bed, pillows and pull out were all very hard and uncomfortable. Kids were looking forward to the pool however my eyes stung from the bleach odor sitting out of the pool within 10 minutes. The hotel was sold out however there was only... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Kyhoosier, Thank you very much for choosing our Residence Inn. Please accept my most sincere apology for the problems you encountered while staying with us. We hate to see that your stay was below your/and our expectations. Please be assured we have addressed your concerns with the appropriate team membrs. I understand that you found the mattress and pillows... More 

Huntington, Indiana
Contributor
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

We wanted to stay in for New Years Eve, this hotel worked perfectly! We rented a 2 bedroom suite, which included a fireplace! had a full kitchen, table and living room area, 2 bedrooms and a pull out couch. The pool area was nice and clean, the gathering areas of the hotel were trendy and newer, the room was very... More 

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Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear JessicaHarkless1, We are so pleased you chose to spend the New Year with us! We love the idea of making this a tradition, and we look forward to serving you next year. Thanks again and Happy New Year. Sincerely, Derrick Robertson General Manager More 

Toledo, Ohio
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 6, 2015

My daughter and I stayed here for a weekend while at a soccer tournament. This hotel is amazing! The staff were all very friendly, the room was so cozy and comfortable, with a warm, toasty fireplace in the room which we used the whole time. The bed was great, everything was clean and new looking. We had fun just relaxing... More 

Was this review helpful? Yes
Derrick R, General Manager at Residence Inn Fort Wayne Southwest, responded to this review

Dear Icberling, We're so pleased you and your daughter enjoyed your stay with us! I hope she did well in her tournament. Thank you so much for choosing our Residence Inn, and we truly look forward to serving you next time. Sincerely, Derrick Robertson General Manager More 

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