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All 2 Florence hotels

Belterra Casino Resort

3.5 of 5 Resort   |   777 Belterra Drive, Florence, IN 47020
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Ranked #1 of 2 hotels in Florence
A recent review
4 of 5 stars reviewed yesterday
Jim R
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368 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed here for years. Great staff. Buffet was recently updated and even offers fish cooked and seasoned just for you. Get a room high up and view is great. Some rooms have a hot tube by itself with a walk in shower. Super nice bathrooms and king size bed in some rooms. Look over all the room options.... More

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Tampa, FL
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here while visiting family that did not have a guest room for us to stay in. We were not interested in the casino, just wanted a nice place to stay. The room was fine, the bathroom was very nice, liked the dining and stores in the hotel, but the smell of smoke was everywhere. Even the nonsmoking floor... More

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Louisville, Kentucky
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at Belterra Aug. 30-31, not long after the facility underwent a multi-million dollar renovation. While I had not been there prior to the make-over, I was pleasantly surprised by what I found. (I have traveled extensively on business, including many trips to Las Vegas.) 1. The showroom is adjacent to the elevators to the rooms, making it very... More

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Indianapolis, Indiana
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We spent one night at the Belterra Casino Resort. We arrived a little early but our room was ready. The young man at the check in counter was very courteous and helpful. Our room was very nice and clean. Bed was comfortable. The bathroom was roomy and very clean. We liked the fact that the tub and shower are two... More

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Southwick, Massachusetts
Top Contributor
68 reviews 68 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having never been to Belterra Casio I guess I was expecting something much nicer so I was a bit disappointed from the start. The room was on the 3rd floor which offers spectacular views of the Casino roof and HVAC system. Ok every room can't come with a View I get it. For the most part it was clean but... More

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Franklin, United States
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This attractive casino resort is located on the Indiana side of the lovely Ohio River in an area which generally has escaped a lot of commercial development. The Hotel is first class, the food in the buffet is great, and the golf course is excellent and challenging. The casino itself is rather small and expensive.

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Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hello David! Thank you very much for your recent visit and for your review. We are glad to see you enjoyed your experience and our resort. We hope to see you back again very soon! More

New Palestine, Indiana
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Me and my wife just go back home from staying the weekend at the Belterra Hotel and casino. We have stayed there before during the Swiss County wine fest, and it has always been a nice Hotel. But this year we were very disappointed in the room and service. For starters I hate to find hair in the tub as... More

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Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hi Mike, Thank you very much for joining us again this year for the Swiss Wine Festival. As you know, we pride ourselves on the quality of our rooms and our service. This is certainly not a typical experience at Belterra and for that we do apologize. You are correct that we are updating all of our rooms this year... More

Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 1 week ago

Reserved a room with an eye toward enjoying the pool on a hot summer day. After driving an hour we arrived to see a sign that said: "Pool closed for private event. Sorry for any inconvenience". Are you kidding? Inconvenience? More like a big up yours to all the paying guests. The girl at the front desk said the pool... More

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Dayton, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I recently spent 3 nights at Belterra for a weekend get away. We obviously chose the wrong place to visit. Pros: The steakhouse was awesome; just as good as any steakhouse in Vegas or Chicago. Excellent food, service, and atmosphere. The pool had a cute little tiki bar to get drinks and the girls working it were... More

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Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hello, Thank you very much for your recent visit and for your candid feedback. We will pass this along to our hotel team for review. We would also like to apologize for the fact that your experience wasn't perfect. We would very much like to speak with you further about your stay. Please feel free to Email your contact information... More

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Rooms were clean and nice. Great golf course and pool area-Kristin was great! NO FREE WI FI in the rooms--$9.95 for 24 hours for 1 device--REALLY!!! This is 2014-come on! Don't gamble, but the casino area was nice, but ALLOWS smoking-too bad.

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Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hello, thank you very much for you review and your visit. You will be very pleased to know that as of September 1, 2014 our resort will offer complimentary wi-fi every day to all guests! We hope to see you again soon! More

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Additional Information about Belterra Casino Resort

Address: 777 Belterra Drive, Florence, IN 47020
Phone Number:
Location: United States > Indiana > Florence
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence

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Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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