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Comfort Suites NE Indianapolis-Fishers

2.0 of 5
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9760 Crosspoint Blvd, Fishers, IN 46256
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Comfort Suites NE Indianapolis-Fishers
Best prices for: 1 room 1 guest
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Ranked #7 of 9 Hotels in Fishers
A recent review
5 of 5 stars reviewed 4 days ago
LMG568 VALPARAISO
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99 reviews from our community

Traveler rating
    40
    36
    15
    3
    5
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28
13
6
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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VALPARAISO
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very helpful and friendly staff. Clean, beds were extremely comfortable and the room was bigger than I expected it to be. Good breakfast. Pool area is small but nice. This was our first time with Comfort Inn and we were very happy with our choice.

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Downers Grove, Illinois
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was so disappointed in the condition of this hotel and the staff here. I have used this chain before and have never had this poor of an experience. There are many choices of hotels in this immediate area so choose wisely. Clean sheets (thank goodness) was all we got. The hotel is overpriced for the unkept, dirty hotel. Pictures... More 

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Comfort Suites F, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Andrea, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

As you sow, so shall you reap! Very kind and considerate employees. We travel frequently and this is a wonderful hotel for the money. Kiani, the front desk employee on duty when we checked in, went above and beyond being helpful to us. We came from all over the country, arriving up to 10 hours apart. As our rooms were... More 

Was this review helpful? Yes
Comfort Suites F, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Dear Kentucky M, Thank you so much for the fantastic review!! We are so happy you chose our hotel and that you were satisfied with our accommodations and service. I have personally reviewed your comments with each individual you named. They are so pleased that you took the time to recognize them, and thank you for your wonderful comments. I... More 

Lexington, KY
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

Nice stay, very reasonably priced, super friendly staff, nice area. Only thing lacking was the selection of television channels. Nothing but very basic in a hi tech world. Would definitely stay again.

Was this review helpful? Yes 1
Lafayette, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2015

Things that were excellent - the gentleman that was working when I checked in (wish I had noted his name), walking path across Hague Road leads to a nature preserve only ten minute walk up the path, energy-conscious lighting, comfortable pillows, the fitness room, though small, was clean with all working equipment, location to my work, proximity to Scarlet Lane... More 

Was this review helpful? Yes 1
Comfort Suites F, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Dear Susan C, Thank you for writing a review of our property. I was glad to see you enjoyed our facilities. I have passed your comments onto the Front Desk person that checked you in, and he thanks you for your kind words. I do apologize for the problems you had with your shower. I have had maintenance fix the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

The outside didn't look super nice, but all we cared about was the pool and a reasonable price. It was very reasonably priced, very clean, and had excellent customer service. The room was much nicer than we expected with a pull-out couch. It was in a good area with many restaurants. We couldn't have been happier!

Was this review helpful? Yes 1
Comfort Suites F, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Thank you so much for the compliments! I'm overjoyed to hear that we exceeded your expectations! We would be honored to have you again the next time you're in Indianapolis! Andrew Fitch General Manager More 

Ohio
Top Contributor
83 reviews 83 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed March 22, 2015

Let me start out by saying that we are extensive travelers and stay in a lot of hotels and have never come close to experiencing anything like this! I also want to say that if it was not for the incompetencies of the staff this hotel would be fine. So basically if you don't experience any problems then you would... More 

Was this review helpful? Yes 2
Comfort Suites F, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Brandy, On behalf of my staff, I'm truly sorry for the experience that you and your family had while staying with us last weekend. The breakdowns in communication are inexcusable and I've been working diligently to find and solve the root problems. As I mentioned to your husband, we have a young staff with a very high potential for success.... More 

Thatcher, Arizona, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

We stayed here while visiting family and had a nice, comfortable stay. The staff was caring, helpful and accommodating. Food was good, rooms well set, parking was Easy. Since we booked online, the price was really good. We would stay here again.

Was this review helpful? Yes 1
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Dear Beckie W, Thank you so much for choosing our hotel for your family visit and your wonderful review! We are so glad you had a comfortable stay. We hope to see you again soon on your next visit to our area. Sincerely, Jeff Lewis General Manager More 

Mentor, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 13, 2014

Since our grandkids live near here, we have stayed at a number of hotels in this area. This hotel offers reasonable value with some nice features. This facility is convenient for us and the pricing is below many other hotels. The rooms and property are not as well kept as most others in the area but they have recently been... More 

Was this review helpful? Yes 2
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Dear Gary B, I am glad you were happy with your choice to stay with us to visit your grandkids, and thank you so much for your review. As you mentioned, we are going through a renovation, which should be completed in the near future. We are looking forward to see you again for your next visit with your grandkids.... More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

I traveled to the city of Indianapolis on last week and while looking for a hotel, I stumbled upon Comfort Suites & Residence nn right by. I went inside both properties and was overwhelmed by the customer service of the guy David at the front desk of Comfort Suites; So immediately my choice was to stay at Comfort Suites. There... More 

Was this review helpful? Yes 2
Jeff L, General Manager at Comfort Suites NE Indianapolis-Fishers, responded to this review

Dear Mandy S, Thank you so much for writing a review and stumbling upon our hotel. I really appreciate you choosing us and was so happy to hear that you got excellent customer service from David and Trish. I have shared your comments with them and they join me in thanking you for your kind words. We're looking forward to... More 

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