I took my daughter for a cold weather weekend getaway and after spending $252 for 2 nites we had no use of pool or hottub due to cold temps of both. Management said repair vendors don't work on weekends.

When we arrived for breakfast, there was little left as far as eggs and sausage. My wife stuck her head back into kitchen area and informed your staff of the situation. She was told that it would be 15-20 minutes for the eggs, and she continued with washing her pots and pans. We observed that entire breakfast area was not... More

We arrived late at night for our check-in but the reception desk was ready and very nice. We were checked in and headed to our rooms very quickly. The room was very clean and the bed very comfortable. We departed a little too late for the breakfast but there is a Cracker Barrel across the street that was very convenient.

This was my third visit. Same faces and same great service. Convenient location that is close to the toll roads. They are consistent. The only problem I had was that my room key had to be re-keyed twice but the problem was quickly corrected.

Met all my expectations; no surprises. Efficient and congenial staff, clean room, low-stress surroundings and good value. The 24 hour availability of the area adjacent to the lobby allows for a break from the room.

Thank you for calling me and letting me know I left my Nook behind! In my years of travel there have been two times when I have left a clothing item when I stayed for extended periods of time and I have never received them back. It was impressive that the staff had the training and integrity to call me... More

We drive approximately 1,000 miles each way to visit family 2-3 times a year. This particular hotel has been our half-way point stop for the night over the past 5 or 6 years. We feel that it offers a good room for a decent price. It's always provided us with great customer service. The front desk clerk is known to... More

Stay at another Hampton Inn in the area! This one in Elkhart wasn't up to par as most Hampton's. We stayed at the Hampton Inn in Goshen previously and were shocked at the service in this hotel. Front desk clerk was very unwelcoming. There was food all over the floor in the breakfast area and lobby. Could not swim because... More

I agree with some of the other reviews. The price was higher than its counterparts of the same level. I thought the room itself was nice and well maintained but the complimentary breakfast was pretty lackluster. Maybe one should not complain about freebies but other places do a better job. We left and went to the Holiday Inn across the... More