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Baymont Inn & Suites Elkhart

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3010 Brittany Court, Elkhart, IN 46514 (Formerly Jameson Inn Elkhart)
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Baymont Inn & Suites Elkhart
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Ranked #12 of 23 Hotels in Elkhart
A recent review
3 of 5 stars reviewed 1 week ago
Christopher G Walker
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174 reviews from our community

Traveler rating
    34
    62
    46
    23
    9
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63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (29)
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Walker
1 review
3 of 5 stars Reviewed 1 week ago

The rooms had peeling paint in both rooms, Poor shape of sink and counter, shower head in shower fell off when I turned on shower. The carpet in both rooms felt dirty (Glad I had slippers). Breakfast was the worst of any hotel I have ever stayed and beds where somewhat hard. The whole stay for both nights I just... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

We apologize for your inconvenienced stay with us at the Baymont Inn and Suites. Our water pressure is under investigation here on property, as well as repainting all rooms. We apologize for the breakfast, as it did not meet your standards. Please note that is an extended continental breakfast, the exceeds all Baymont Inn and Suites requirements. Thank you, Alison... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

We woke to a room full of ants. The water pressure was inadequate and the refrigerator buzzed loudly keeping us awake.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

Please accept my apologies on the inconveniences of your stay. We are in the process of looking into the issues with the water pressure here on property, and had monthly contracted pest control on site for pre-treatment to help issues with insects such as ants from happening. We would like to welcome you back another time in Northwest Indiana. Thank... More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice place. Clean and well maintained. All of the employees including cleaning crews were very polite and friendly. This is a very nice quite hotel with great beds. I slept like a log.

Review collected in partnership with Baymont Inn & Suites

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Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

We are happy you enjoyed your stay with us in Northwest Indiana! Please join us again another time for peace and a good night's rest! Alison Smith General Manager More 

Millersburg, Ohio
Top Contributor
209 reviews 209 reviews
29 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You will read from the previous reviews that the walls in this place are in bad shape. The paint is peeling and our room looked like patch work where they had tried to paint with paint that did not match to cover the peeling spots. so the appearance is not great, but the room and hotel itself appeared to be... More 

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

Thank you for your review of the Baymont Inn and Suites. We are in the process of repainting and appreciate your kind words on the cleanliness of your room. Alison Smith General Manager More 

Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 30, 2014

The room had dirty carpet. There was a hole in the bathroom wall. The wall treatment in the bathroom was bubbling off.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

We appreciate your feedback on the Baymont Inn and Suites. Please accept my sincere apologies for the issues you encountered in your room during your stay. We are in the process of steam cleaning all room carpets, as well as having brand new hallway carpet placed in all of our public areas. I have personally inspected rooms, with help from... More 

Defiance, Ohio
1 review
3 of 5 stars Reviewed December 4, 2014

No water pressure, absolutely horrible shower and toilets barely flush. And internet is also bad.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

Thank you for your review of the Baymont Inn and Suites. We sincerely apologize for the water pressure and bad Wi-Fi connections you encountered during your stay. We are working on replacing routers throughout the hotel, in order for all guests to have superior internet access, as well as speaking with city that controls our water here on property to... More 

Alexandria, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Always nice to stay here! Decent parking, eating places within walking and staff and rooms are great!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

Thank you so much for your positive feedback of the Baymont Inn and Suites. We are so glad you enjoy your stays here with us, and we hope to continue to provide excellent customer service and clean rooms for yourself and other travelers alike! We can't wait for you join us again during your next stay in Elkhart, IN. Thank... More 

Davenport, Iowa
Top Contributor
65 reviews 65 reviews
27 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed December 2, 2014

Staff is exceptionally helpful and friendly; only problem was that the toilet was loose (why didn't housekeeping tell someone?) For a last minute late night check-in, it was a comfortable bed, good pillows, and quiet room.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Alison S, General Manager at Baymont Inn & Suites Elkhart, responded to this review

We appreciate your positive feedback on our staff and your room. We apologize for the inconvenience of the loose toilet in your room, and maintenance is on a hotel-wide project to check issues such as the one you had. We are very glad you found our staff helpful and friendly, as we pride ourselves in excellent customer service. We hope... More 

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