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All 21 Elkhart hotels

BEST WESTERN Inn & Suites

2.0 of 5 Hotel   |   3326 Cassopolis Street, Elkhart, IN 46514
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Ranked #9 of 21 hotels in Elkhart
A recent review
5 of 5 stars reviewed 2 days ago
Debbie C Elkhart, Indiana
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55 people have reviewed this hotel

Traveler rating
    18
    21
    8
    3
    5
See reviews for
23
10
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Elkhart, Indiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stay here often. We have always been treated well. The staff is always been nice and very helpful to us. They always accommodate us with rooms that fit our needs. The rooms are always immaculate. If we need anything, such as extra towels, there are no questions asked and we received them quickly. We definitely would... More

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Wilmington, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very clean and a great staff. great value. a very good location. only 90 minutes to Chicago. this is exit 92 off I-80 with a lot of other services. There are four or five restaurants within 5 minutes walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Mr Michael, We are extremely glad that you enjoyed your stay after you came back from your long trip. We strive to make our guests happy with their stay. It is so nice to hear great things about our hotel. Winter is going away soon and summer coming with nice weather. Enjoy your summer with family. Have a safe... More

Elkhart, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is clean and larger room, Everyone that we encountered at the hotel was super friendly and helpful. It's in very good condition.We plan on using this hotel again.Excellent staff. Thank you.

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write to Trip Advisor and documenting your most recent visit with us. I am glad to see you enjoyed your time with us, and we hope that should your travels bring you back to the area, you will choose to stay with us again! Sincerely Manager More

Bucyrus, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel, it lacked in some of the details but overall it was nice. It was close to some basic supplies you might need and the price was good. The internet worked well. The elevator was a slow moving vehicle. The rooms are clean the staff is friendly and the the hotel is well located.

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on Trip Advisor about your stay. I appreciate all the great comments about our staff, hotel and breakfast offerings. I'm glad you enjoyed your time during your stay and that we were able to make you feel special, as that is what we strive to do with each... More

Chicago
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Prices were not particularly good for this low quality of a hotel. The were storing the gasoline for the snow blower in the entrance lobby, so the welcome to the hotel was the smell of gasoline. The snow blower was right inside the lobby door. The whole place smelled like a garage. Rented a "king plus sofabed"...so-called "suite." It was... More

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bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest, We appreciate your comments about your recent stay, and I am pleased to read that accommodations were comfortable and clean. I do apologize for the issues mentioned; I will pass along your feedback to our Maintenance Dept. for further review as we certainly want all guests to have a good experience. We look forward to your return in... More

Culver, Indiana
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We stayed here in feb and got int he room it was ice cold with snow outside no bed spread on the bed only a thin blanket. this time all was going well till we found someone eles food left behind in the room and it was not ours. We gave them a 2 try and they failed. We go... More

Review collected in partnership with Best Western

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bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Thank you for taking the time to complete survey following your visit to the Elkhart Best Western Inn & Suites in Indiana. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. Please know that your comments have been reviewed in... More

Lambertville, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

We were placed at the Best Western for a hockey tournament. The managers and staff were very accommodating and friendly. The rooms, lobby and pool area were very clean as well. The rooms were also larger than expected, especially the suites, and the beds were comfortable. Definitely would recommend.

Was this review helpful? Yes 1
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest: We are extremely glad that you enjoyed your stay after you came back from hockey game. We strive to make our guests happy with their stay. It is so nice to hear great things about our hotel. Winter is going away soon and summer coming with nice weather. Enjoy your summer with family. Have a safe and wonderful... More

Sylvania, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

Stayed here with a hockey team of 10 year old kids. Hotel was very accommodating and child friendly. They let us use the conference room for the kids to play mini-sticks. Restaurants close by. Within walking distance of a carryout.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest: Thank you so much for awesome comments about your stay at our hotel. It is a pleasure to hear good things about our hotel and staff from our guests. Thank you. We appreciate your time. Have a good week and we hope to see you soon. Sincerely, Manager More

Elkhart, United States
1 review
4 of 5 stars Reviewed February 24, 2014

Bed pillows were the hardest I have ever used. They have automatic lights on their wall buttons, so if you don't use night lights you won't be able to sleep. The breakfast was great and comes with the room and had a great selection. It was very tasty. The staff was really nice too. Just be ware there was little... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest: Thank you for staying with us. We apologize for the inconvenience with your stay. We will take all of your problems into consideration and take serious action. We hope to better accommodate your needs next time you stay with us. Have a safe and wonderful spring and summer we hope to see you soon. Sincerely, Manager More

Beavercreek, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2014

One night stay. Hotel is fairly new and in good shape. Room was in excellent condition and clean. Everything worked. HVAC worked well and was not too noisy. Hotel is just off the interstate but far enough away that traffic could not be heard. Located off main street, but not right on street, set back a couple hundred yards. Felt... More

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest, We are extremely glad that you enjoyed your stay after a long drive. We strive to make our guests happy with their stay. It is so nice to hear great things about our hotel. Winter is going away soon and summer coming with nice weather. Enjoy your summer with family. Have a safe and wonderful rest of the... More

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Additional Information about BEST WESTERN Inn & Suites

Also Known As:
Best Western Elkhart
Elkhart Best Western
Address: 3326 Cassopolis Street, Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Elkhart
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn & Suites 2*
Official Description (provided by the hotel):
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 
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