We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Elkhart hotels


2.0 of 5 Hotel   |   3326 Cassopolis Street, Elkhart, IN 46514
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN Inn & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #9 of 23 hotels in Elkhart
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Shannon W Salem
  • Overview
  • Reviews (73)
  • Photos (31)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

73 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We have stayed in this hotel the last two years. The staff is top-notch friendly and helpful. They have a great breakfast, with many choices to suit anyone. They were doing some remodeling when we were there last month, but it didn't disrupt our stay in the least. We are looking forward to the new look next year. We always... More

Was this review helpful? Yes
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Quick access off Int. 90, and after sitting for hours due to an accident on I90, we were thrilled to find a room just a little before 11pm..Staff was gracious and immediately suggested Applebees for dinner which is just across the street-which we truly appreciated and Applebees gives their guests a discount...Rooms are decent-typical and quiet; certainly not the cleanest... More

Was this review helpful? Yes
Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

They were going through a remodel so things were somewhat crazy. Everything was fine except for the breakfast that was set up in an empty room. Few choices on the menu. Elevator was very slow. Hopefully, that was due to the construction.

Review collected in partnership with Best Western

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 25, 2014

Great location off I 90...close to all the restaurants....excellent service and attention to customers needs...and yes..they are renovating the lobby entrance. I'm sure this might bother some guests...but it had no negative effect on our stay here. The staff apologized and did everything possible to make sure we were comfortable. After all...they are renovating the lobby to make it more... More

Was this review helpful? Yes 1
La Crosse, Wisconsin
Top Contributor
181 reviews 181 reviews
66 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed July 19, 2014

As other reviewers have noted, the BW in Elkhart is undergoing renovations, Had we known that we probably would have booked somewhere else. BW is to be faulted as a chain for not having that information on their web site! The facility will probably be OK after all is completed, but management has missed some opportunities to make this a... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 19, 2014 via mobile

I arrived before my check in time and was greeted with no problem even though the where booked up the night before they cleaned the room for me and let me check in early. The linens were really nice. Front desk staff was excellent. Even though they are under construction they seem to help out more than most places.

Was this review helpful? Yes
South Padre Island, Texas
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2014

This hotel is under renovation. The listing for the hotel should clearly state that. There is no lobby or breakfast area to use as a result of the renovations. Dust eveywhere. We selected this hotel from another one about 15 minutes away and would not have done that if the BW site had told us it was under renovations.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Defiance, Ohio
11 reviews 11 reviews
3 hotel reviews
4 of 5 stars Reviewed July 13, 2014

This past weekend, we stayed at this hotel despite a few bad reviews. Yes, they are under construction, but made appropriate adjustments to continue their normal guest services. The young lady at the front desk was VERY sweet and helpful. We needed information on how to get to a few baseball parks in the area, and she offered to print... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 4, 2014 via mobile

I had previously stayed at this hotel when I came to elkhart for my grandmothers funeral and really enjoyed my stay so when I came back to elkhart I booked to stay at the hotel without hesitation, upon arrival we were told that the pool was not open because the heater wasn't working, we received our room keys and as... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014 via mobile

As soon as we walked in, we should have turned around and left. The hotel lobby was in a state of construction mess. No mention or apology was made by the desk clerk, who frankly, barely acknowledged our presence. She certainly had time to take our money but not to smile or make eye contact. The room itself was horrid.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage BEST WESTERN Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Inn & Suites

Address: 3326 Cassopolis Street, Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Tingo, Cheap Tickets, HotelsClick, BookingOdigeoWL, Venere and Otel so you can book your BEST WESTERN Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Elkhart
Elkhart Best Western

31 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (5)
Hotel & grounds (1)
Room/suite (1)
Other (3)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (3)
Room/suite (9)
Business center/function rooms (1)
Pool/beach area (1)
Dining (2)
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Elkhart with
any amenities


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Elkhart
Hotel Class
Official Description (provided by the hotel)
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer