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All 22 Elkhart hotels

BEST WESTERN Inn & Suites

3326 Cassopolis Street, Elkhart, IN 46514
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Ranked #13 of 22 hotels in Elkhart
Most recent review
4 of 5 stars Reviewed May 13, 2013
Daddyo1947 Rochester, New York
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32 reviews from our community

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Rochester, New York
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2013

This is your basic Best Western. It is pretty new. Place was clean. Check in and check out was fast and accurate. Breakfast was normal Best Western with some scrambles eggs, sausage, Waffles etc. It had a small indoor pool. I would stay here again

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See 2 more reviews by Daddyo1947 for Elkhart
A TripAdvisor Member
1 of 5 stars Reviewed May 2, 2013

Hotel is worn, customer service is terrible. Non-smoking room smelled of smoke, they couldn't move us, window screen was ripped, found a pill in the pull out couch mattress. Won't return to this hotel

Review collected in partnership with Best Western

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bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
May 8, 2013

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. first of all we don't know your name and date you stayed. But we did not have any report of a problem for any guest . If you can please send me your full name with the date you stayed here we... More

Travelers are raving about these Elkhart hotels

Hampton Inn Elkhart
4 of 5 stars
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SHELL KNOB
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 27, 2013

We stay at this Best Western a lot. It is very clean, the staff is friendly and the hot breakfast is good. The beds are comfortable. There are several resturants very close as well as a Kmart and Walmart.

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Madison, Wisconsin
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 25, 2012

Everytning about this hotel was excellent. The check in was easy, the staff was very helpful and accommodating, the room was clean and comfortable and the breakfast was tasty and plentiful with several options, both cold and hot. After a long drive it was nice to be hassle free.

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bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
October 28, 2012

Dear Guest, Thank you for choosing Best Western for your recent stay in Elkhart,IN. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Your business is very important to us and we value your feedback. By telling us what you liked... More

oshawa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 23, 2012

The good part: Friendly staff, easy access from major highway, decent breakfast. The "could improve" part: Swimming pool doesn't have a bathroom/changing area close by, and we didn't know about getting extra towels from the front desk until after the fact. Safety: we found the back door held open by a little stone several times as we used the stair... More

Was this review helpful? Yes 1
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
August 29, 2012

Dear Guest, Thank you for choosing Best Western for your recent stay in Elkhart,IN. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Your business is very important to us and we value your feedback. By telling us what you liked... More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 21, 2012

This was our second stay at this facility. We chose to stay again because of a positive experience a year ago. Very convenient location but as another reviewer noted, signage could be better. We did have two concerns this year, however. First, we made our reservation for a smoking room a few weeks before travel. In the interim this became... More

Was this review helpful? Yes 1
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
August 29, 2012

Dear Guest, Thank you for choosing Best Western for your recent stay in Elkhart,IN. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Your business is very important to us and we value your feedback. By telling us what you liked... More

Verona, WI
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 20, 2012

Summary: This hotel is set back from the main road, behind a gas station. You have to watch carefully for the hotel sign. Tight parking lot (we had a trailer, had to double park, and pull through the grass to get out in the morning). Rooms were OK, still had a smoking odor but not overly strong, higher noise than... More

Was this review helpful? Yes 1
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
August 29, 2012

Dear Guest, Thank you for choosing Best Western for your recent stay in Elkhart,IN. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Your business is very important to us and we value your feedback. By telling us what you liked... More

1 review
2 of 5 stars Reviewed July 22, 2012 via mobile

After showing up to the hotel we see about 100 mattresses outside, which usually means bed bugs. After we searched for bed bugs, nothing. Still doesn't mean theyre not there. Free breakfast was terrible and ran out of coffee at 930. For the hotel being what it is it's definitely not worth the rate. Not to mention there bedding is... More

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bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
August 29, 2012

Dear Guest, Thank you for taking the time to complete our comment card following your visit to the Elkhart Best Western Inn & Suites in Indiana. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. One of the requirements of Best... More

Cedarburg, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2012

I don't know where to start this review, but will let everyone know how frustrating of a stay we just encountered at this hotel. First off I booked the room on hotwire (I guess my fault) based on the fact that it was a 3 star room (1 star on priceline). Our trip started out by pulling in a parking... More

Was this review helpful? Yes 1
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review
August 29, 2012

Dear Guest, Thank you for taking the time to complete our comment card following your visit to the Elkhart Best Western Inn & Suites in Indiana. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. At the time your reservation was... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2012

First trip to Indiana for my nephew's wedding in Middlebury. The Best Western in Elkhart should be on everyone's stay list who is traveling to the area. The room was clean and the "free" breakfast was excellent.

Was this review helpful? Yes 1
Management response:
July 10, 2012

Dear Guest, Thank you for choosing Best Western for your recent stay in Elkhart,IN. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Your business is very important to us and we value your feedback. By telling us what you liked... More

 
 
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Additional Information about BEST WESTERN Inn & Suites

Also Known As:
Best Western Elkhart
Elkhart Best Western
Address: 3326 Cassopolis Street, Elkhart, IN 46514
Phone Number:
Region: United States > Indiana > Elkhart
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Elkhart
Price Range: $
Official Description (provided by the hotel):
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 
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