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BEST WESTERN Inn & Suites

2.0 of 5 3326 Cassopolis Street, Elkhart, IN 46514
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Certificate of Excellence 2014
BEST WESTERN Inn & Suites
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BEST WESTERN Inn & Suites
BEST WESTERN Inn & Suites
BEST WESTERN Inn & Suites
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85 reviews from our community

Traveler rating
    30
    32
    11
    5
    7
See reviews for
34
15
2
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (20)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (9)
All months
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I have slept in some hotel rooms with rockstar prices, but the way this hotel treats a customer was truly special, I felt they treat everyone as a rockstar. I could forgive any slight aesthetic flaw for their service. The Beds, Bathrooms, Towels, Comforters were pristine. This hotel is being updated, but their décor and beds seemed to have been... More 

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Rebecca, Thank you so much for the 5 star review !!! We are so glad you enjoyed your stay and took the time to write about it! We hope that if your travels bring you back that you will stop by and stay with us again! Happy Holidays. Sincerely, Manager More 

shelbyville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

it was a very great stay next time we are in town we will re book to stay there it was very nice and near toll road also not far from where we had to go to visit family and friends! pool was awesome room was great beds were best beds we slept on out of all the hotels we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Melody, Thank you for taking the time to write to Trip Advisor and documenting your most recent visit with us. I am glad to see you enjoyed your time with us, and we hope that should your travels bring you back to the area, you will choose to stay with us again! Happy Holidays. Sincerely Manager More 

United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good stay, friendly staff and clean room. We were in town for ND football game, other hotels seemed to want an arm and leg for rooms...the price and room were above our expectations. Lots of local places to eat, breakfast in morning was very helpful in getting the day started.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear BIll, We are extremely glad that you enjoyed your stay after you came back from your long trip. We strive to make our guests happy with their stay. It is so nice to hear great things about our hotel. Holidays will be here soon enjoy Holidays with your family. Have a safe and wonderful rest of the winter and... More 

La Crosse, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff was extremely welcoming and helpful. They actually make you feel like they really care about you as an individual and are important to them! The rooms were spacious and provide a comfortable, pleasant and relaxing atmosphere. The room I was in was extremely quiet and you didn't hear outside noise or from adjacent rooms, which was a real... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest, Thank you for choosing the Best Western Inn & Suites! We are so happy to hear that you enjoyed your stay here. Your feedback is extremely helpful. We appreciate your business and we hope to see you again soon! Happy holidays. Have a pleasant day! Manager More 

Columbus, United States
1 review
3 of 5 stars Reviewed November 4, 2014

Hotel is in process of remodel which shows they care. They were polite, the room was clean, and breakfast was a bonus. The hotel staff was very polite. The changes being made were much needed as this is an older hotel but well taken care of.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Angela, Thank you for taking the time to write to Trip Advisor and documenting your most recent visit with us. I am glad to see you enjoyed your time with us, and we hope that should your travels bring you back to the area, you will choose to stay with us again! Sincerely Manager More 

Decatur, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014 via mobile

My family & I stayed here for 2 nights and our stay was very comfortable. When I called to make the reservations, I explained that we would need rooms on the 1st floor if possible because my father has a hard time walking. Best Western made sure we had rooms we requested. The staff was always helpful & polite. We... More 

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Jenni, Thank you so much for taking the time to leave such a nice comment regarding your recent stay with us! We strive to be #1 in guest service, and cleanliness, and we appreciate you taking notice! We would LOVE to see you again soon~. Happy Holiday. Sincerely, Manager More 

scranton
Top Contributor
52 reviews 52 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 19, 2014

Was out here fo a football weekend, had 2 rooms reserved w 2 queen beds in each room.... they had the rooms ready as we called ahead to see if we were able to have an early check in. There was a small issue regarding our room rated, however they corrected it very promptly and politely. Rooms were clean and... More 

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you so much for taking the time to write a review on trip advisor about your recent stay at our hotel. We apologize for not meeting your expectations. It is our goal to make our guests 100 percent satisfied. Please let us know how we can improve your future stay. Have a safe and wonderful week and we hope... More 

Parkersburg
1 review
4 of 5 stars Reviewed October 9, 2014

The staff was very helpful and friendly, answered all my questions. gave very good directions to great eating place. Had a very nice visit. 200 characters? what do you want a book ? I enjoyed my stay I enjoyed my stay, My stay was great My stay was great, would recommend any one stay there but not do the review... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to leave such a nice comment regarding your recent stay with us! We strive to be #1 in guest service, and cleanliness, and we appreciate you taking notice! We would LOVE to see you again soon~ Sincerely Manager More 

Fremont, CA, United States
1 review
5 of 5 stars Reviewed September 12, 2014

The hotel is clean except for the fleas in the first room. Staff very efficient and responsive. Nice facility. Our room was a suite and the extra space was most welcoming after having been in standard rooms in other cities the previous 8 nights. Breakfast was very nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Guest: Thank you for all the nice things you commented about our hotel. That truly means a lot to us. We try very hard to accommodate our guests' needs. Have a safe and wonderful fall and we hope to see you soon. Sincerly, General manager More 

Roanoke, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 8, 2014

We had 2 suites and everything went very well. Would definitely recommend this Motel and Staff. We were in the area for a Notre Dame football game. Proximity was well within easy commuting distance to campus for various functions as well as the game.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear guest, Thank you so much for the 5 star review !!! We are so glad you enjoyed your stay and took the time to write about it! We hope that if your travels bring you back that you will stop by and stay with us again! More 

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Additional Information about BEST WESTERN Inn & Suites

Address: 3326 Cassopolis Street, Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn & Suites 2*
Number of rooms: 60
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Also Known As:
Best Western Elkhart
Elkhart Best Western
Hotel Style:
#5 Business Hotel in Elkhart

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