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Hilton Garden Inn Elkhart

3.0 of 5 3401 Plaza Court, Elkhart, IN 46514
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Certificate of Excellence 2014
Hilton Garden Inn Elkhart
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Hilton Garden Inn Elkhart
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165 reviews from our community

Traveler rating
    83
    49
    20
    9
    4
See reviews for
52
39
11
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • German first
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English first
  • All months
    (165)
  • Mar-May only
    (37)
  • Jun-Aug only
    (49)
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    (60)
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    (19)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff "gets it". Very courteous and friendly. Well kep. Property is reasonably close to Notre Dame, should you have reason(s) to be visiting the university. Have found that rooms are more readily available for football weekends.

Review collected in partnership with Hilton Garden Inn

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toledo, United States
1 review
5 of 5 stars Reviewed 1 week ago

we will visit again. staff and housekeeping were outstanding! I lost something and everyone helped find it!!I'm running out of words about how good this inn is!! what else can I say. please visit this inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank you so much for your comments. You never really know how good a hotel staff is until you lose something and it gets returned!. We pride ourselves on honesty and integrity and can assure you that would never be a problem at one of our hotels. Thanks again for your comments, More

Ortonville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very helpful and friendly. The room was very clean and quite large. It was a very quiet place to stay and the price was right. The only "negative" was due to a large contingent of business people, the breakfast service was slower than normal and they were understaffed. The servers were apologizing for the slow service, but... More

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank you for your kind words. As you saw first hand, we are a very busy hotel. I assure you that I will have a look at the restaurant schedule that day to see if we can tweak our staffing levels a bit to avoid this in the future. We look forward to exceeding your expectations again on your next... More

Elkhart, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here the night of our wedding. The room and the jetted tub were great. The staff was very helpful when we arrived and got us checked in right away. The pillows were amazing, and the bed was very comfortable, especially for a hotel bed. We would stay again for sure.

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

We are so happy to have been able to host your wedding here at the hotel and it warms my heart to know that everything was enjoyable on your wedding night. Congratulations to you and your spouse and remember to come back and visit! More

burbank, california
Contributor
16 reviews 16 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lobby and front desk area is nice. Employees are friendly and always smile and say hi. Room was clean and a good size. Keurig and refrigerator are nice touch. There seems to be a lot of people who go out and come back very late at this location. We had a couple who had a conversation outside our room at... More

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Hi Sports, Thank you so much for your comments. Please next time something like that happens, call the front desk and we will come up and police the floors. Hope to see you soon! More

1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great experience, the breakfast was fresh and very pleasant staff. Patty our service was very cheerful and polite. The room was clean and the bed was comfortable. We brought our kids on this trip and they loved the pool and local restaurants around the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thanks 470Heleng, I've been in the business since 2000 and this is one of the cleanest hotels I've been a part of. We recently scored a 98.21% in cleanliness during a recent Hilton Audit which we are extremely proud of as well. Thank you for the comments. More

Seattle, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Everything about this place was A+ minus the Internet. Premium Internet was coming in at < 1mbps up/down. This is totally unacceptable for business travelers who depend on remote working conditions, much less families who have iPads and laptops who want to watch movies or communicate with their loved ones back home.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thanks Kyle, You are correct, something was wrong with the internet. I had a tech guy come out to have a look and he installed a new gateway for the hotel. Performance is now back up to par. Thanks for the comment and for helping prevent future guest problems! More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Weekend getaway present for my birthday from my husband. Room clean and nice. Staff friendly. Beds are adjustable and very comfortable. Walls and ceilings a bit thin, would recommend top floor. Fridge and microwave. I barely left the room and it was wonderful!

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You TTP, Always delighted to hear positive guest comments. I am happy you and your husband had a chance to get away. Thanks! More

Fort Wayne, United States
2 reviews
5 of 5 stars Reviewed October 11, 2014

Everything was exceptional, service and facilities. I will definately stay here if I am back in the area. There were no surprises, everything was as it should be. I will consider the brand more often as well.

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You John H, Consistency is something we aim for everyday. Glad to hear your comments! More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

My family and I stayed at the Hilton Garden Inn in Elkhart. We have nothing but great things to say about this hotel and the staff. We had a horrible day of traveling from AZ with a one year old and a flight that was delayed 3 hours. We had originally made our reservation online on hotel.com and thought it... More

Was this review helpful? Yes 1
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Hi Shudalla, Unfortunately this is a big problem in our area, a lot of guest get duped by their infringing marketing plan. I am happy to hear that Rhonda took great care of you and that you posted this comment. Other travelers need to know there is a HUUUUGE difference between The Garden Inn and HILTON Garden Inn. Thank You! More

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Additional Information about Hilton Garden Inn Elkhart

Address: 3401 Plaza Court, Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Elkhart 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hilton Elkhart
Elkhart Hilton

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