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All 23 Elkhart hotels

Hilton Garden Inn Elkhart

3.0 of 5 Hotel   |   3401 Plaza Court, Elkhart, IN 46514
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78%
Ranked #3 of 23 Hotels in Elkhart
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Tamara N Novi, Michigan, United States
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154 reviews from our community

Traveler rating
    77
    44
    20
    9
    4
See reviews for
49
37
10
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Novi, Michigan, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My family and I had a wonderful stay at the Hilton Garden Inn. The rooms were spacious and comfortable, the employees were very helpful and kind. The breakfasts in the morning were very good with many choices..loved the waffle bar.

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Chicago, Illinois
Top Contributor
64 reviews 64 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My review won't hurt this hotel because most people will stay by pulling off highway for a quick night's stay from a long road trip, but I HAD to share our experience this past week. We drove from East Coast to Chicago to go house hunting. We stopped after driving for 12 hours. It was 10:30 and was raining. We... More

Was this review helpful? Yes 1
Twinsburg
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice hotel but over crowded and lack of education on food allergy awareness was confusing. With some future education things can improve. It was not a good experience to WAIT for breakfast and then find out the staff was not aware how to give our family the info we needed to sort out what would be safe options for our... More

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank you CB, I am sorry that our property is not living up to our reputation. We have been without a general manger for 6 months and I am sorry that we've slipped. I am new here and I've already terminated our agreement with our landscaping company. I assure you that things will be better at the Hilton Garden Inn... More

Albany, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for a ND football game Saturday night. Check in seemed rather smooth, I gave them my last name and got a few bottles of water for being a HHonors member. Then things went downhill. I seriously considered giving my first one star review. I'll start out with the reason for the current rating. My... More

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay and that your comfort was interrupted by other guests. We will work diligently with our staff to ensure each of our guests is respectful of others, while... More

Shiloh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family was on a personal trip to drop our son off for college. We chose this hotel because of the Brand and the fact that it was very cost effective considering other options in the area. The staff was very friendly and helpful throughout our stay. The breakfast was great and the service was fast.

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You Allen for your comments. If you have a moment and are willing to share, I would greatly appreciate the names of any employees that provided you with our outstanding service during this visit. We do pass this information along and celebrate our success throughout the hotel. We look forward to hosting your family during all of your visits... More

Novi, Mi.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hubby and I were in Elkhart, IN. for a nephew's wedding last month. We booked a King suite. The front desk staff was great, the room was beautiful, spacious and clean, with great linens~so Comfy!!) We had lots of counter space in the bathroom, which is always a bonus. Our suite came with a micro wave, coffee/ tea setup and... More

Was this review helpful? Yes 1
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank you Roxy for your comments. If you have a moment and are willing to share, I would greatly appreciate the names of any employees that provided you with our outstanding service during this visit. We do pass this information along and celebrate our success throughout the hotel. Warm Regards, Chris Newsome General Manager More

Parker, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2014

Three years ago this Hilton was new with great landscaping and clean rooms. This last time we stayed there were nothing but weeds and the bathroom had signs of mold growing in the corners. This Hilton will work in a pinch, but other then that find a different place to stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Bloomington, Indiana
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 12, 2014

My husband and I stayed at this hotel for one night. We checked in around 10pm and when we entered our room for the first time, it was extremely humid and hot. We turned the air conditioning on, but after three hours, the room was not any cooler than when we had initially entered. The heat in addition to a... More

Was this review helpful? Yes 2
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Dear Lydia, I agree that a change needed to happen in our housekeeping department. Please know that we were using outside temp help in this area and I have already made the change to hiring our own people and training them the Hilton way. We've seen drastic improvements in our housekeeping scores already and I believe we are on the... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

This location is convenient, well maintained and staffed with friendly, helpful individuals. Surprisingly at the price level paid, not even a continental breakfast is included. The only option is a $10 per person breakfast buffet. Complimentary internet access is painfully slow.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Dear scottbM3815IH, Please know that we offer a couple different options in the hotel that perhaps we failed to make you aware of. There is a 5 dollar cold continental option in the breakfast area and there is 2.95 upgrade fee for the faster internet. I am sorry my staff did not communicate these too you. I will make this... More

Marshall, Michigan, United States
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 9, 2014

The property is well maintained, the staff friendly, and the room comfortable and clean. It was easy to find, the full service dining a plus. We loved the Keurig coffee maker in our room. We will definitely return to this property the next time we are in the area.

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You Dr. Trish, We appreciate your comments and look forward to your next visit. More

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Additional Information about Hilton Garden Inn Elkhart

Address: 3401 Plaza Court, Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Elkhart 3*
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Also Known As:
Hilton Elkhart
Elkhart Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Elkhart #4 Family Hotel in Elkhart
Hotel Class
Number of rooms
85

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  • At what time does the pool open each day?

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