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Hilton Garden Inn Elkhart

3.0 of 5 3401 Plaza Court, Elkhart, IN 46514
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Certificate of Excellence 2014
Hilton Garden Inn Elkhart
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Hilton Garden Inn Elkhart
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177 reviews from our community

Traveler rating
    92
    51
    21
    9
    4
See reviews for
53
40
13
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (177)
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Indianapolis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I will definitely stay there again! Enjoyed the hotel and staff! The restaurant doesn't really look like a restaurant but you are treated as if you are in one. It can be a little slow when busy. More staff in the evening would help. It was more problematic due to the bad weather and the snow in the parking lot... More 

Review collected in partnership with Hilton Garden Inn

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Westerville, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Accommodated our team with a group rate and had everything ready when checked in. Very friendly and helpful. Clean. Good location with several restaurants close. One breakfast server provided one team member with breakfast voucher to cover everyone. Person cleaning the room left a nice message wishing me a good day.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Hi Karen T, I can not tell you how proud we are of service efforts here in Elkhart and we are delighted to hear about your experience. We hope to see you again in the future! Best Regards, Chris Newsome More 

Woodbridge, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The title says it all really. the lobby was very cold when we checked in. The eggs were cold in the morning and so was the coffee even though our waitress brewed us a fresh cup. Very good fitness center as far as the weights were concerned. Did not use pool or hot tub but they looked in working order.

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Dear Nitehawk292, Thank you for your comments regarding your recent stay with us. I am sorry to hear that we could not earn a 5 star with you this visit. Please know I do recognize some of our current challenges in our F&B department and we are working very quickly at a resolution. I assure you that these issues will... More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a wonderfully maintained hotel and location was in the middle of a huge hub and close to all major food outlets and stores. Right from a Wallmart across the street, all the amenities I wanted were readily available at walking distance. The hotel room was clean and the tV was at a good spot that you could completely... More 

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Hi Supriya N R, I am very pleased to hear you enjoyed your visit to our hotel. If we can ever be of service to you again, please feel free to reach out to us. Warm Regards, Chris Newsome More 

Naperville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was excellent. The only issue I had was that I arrived late and my room was chilly. It took a while for the room to warm up. The staff was excellent...friendly and helpful. It is close to the business I needed to visit in the morning.

Review collected in partnership with Hilton Garden Inn

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Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Hi Peter E, Thank you so much for your gift of feedback. I am sorry for the chilly room. Please know that I have forwarded your comments to our housekeeping department to address as a daily training tropic with the room attendants. I hope you are having a fantastic new year and we hope to see you again in 2015.... More 

ELKHART, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We booked several rooms for a family get together for the pool and hot tub. The staff were friendly and helpful. The rooms were clean and included refrigerators and microwaves, which we used. The pool and hot tub were clean and provided a fun activity for our family.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You Dale O, I see you live here in town. I am happy to see local area residence enjoying the comfort of our hotel. I hope you are enjoying your new year so far and I hope to see you again in 2015! Warm Regards, Chris Newsome More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stopped here after deciding I couldn't drive any further. The front desk clerk was excellent and made sure I was able to get a later evening supper and drink as the bar and restaurant were closed that evening for the staff holiday party. The room was great and smelled so clean. I did stop and have the breakfast and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Hi Z2921CAericw, Thank you for your kind review about the hotel. Our staff is always willing to go above and beyond for a guest. I too am surprised that we billed you for that meal. I am sorry that happened. Please contact be directly and I would be happy to refund the the cost back to your card. I hope... More 

Corry, Pennsylvania
Top Contributor
92 reviews 92 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is conveniently located with many other hotels, close to I-80/I-90. Restaurants and fuel stations are close by. Hotel lobby is clean and front desk staff were friendly and helpful. I requested an emailed receipt due to year end expense reporting requirements and received it the same day. Breakfast was reasonable and wait staff were very friendly.

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank you for your comments Pmgeiss! We are thrilled a top contributor on Trip Advisor recognizes the hard work we put forward everyday. I hope you have a happy new year and hope to see you again. Warm Regards, Chris Newsome More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I love this hotel! The service was awesome. The hotel was clean and comfy. My kids loved the pool and hot tub and restaurant. The staff were all very friendly and helped us out with everything. We will definitely be back again.

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You mmlckfisher, We appreciate your comments and hope to see you again in 2015! Best Regards, More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 12, 2014

The Front desk staff was very welcoming and greeted us as soon as we came in the door. That mentality of hospitality was reflected by all employees of this Hilton Garden Inn. Their managers should be very proud of the exemplary service and attitude they convey to the hotel guests!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris N, General Manager at Hilton Garden Inn Elkhart, responded to this review

Thank You 407path, I AM very proud of our staff and I can tell you that after 15 years of hotel management, this is probably the best overall staff I have had the privilege of leading. Thank you for your comments and hope to see you soon! More 

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Additional Information about Hilton Garden Inn Elkhart

Address: 3401 Plaza Court, Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Elkhart 3*
Number of rooms: 85
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Also Known As:
Hilton Elkhart
Elkhart Hilton
Hotel Style:
#1 Business Hotel in Elkhart
#2 Family Hotel in Elkhart

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