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Holiday Inn Express Hotel & Suites Elkhart-South

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58364 State Rd 19, Elkhart, IN 46517
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Holiday Inn Express Hotel & Suites Elkhart-South
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56 Reviews from our TripAdvisor Community

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Indianapolis, In
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not much to recommend here, so I'll start with the cons: *parking lot not plowed and was dangerous with lots of ice and some snow *Room badly in need of updating (torn wallpaper, faded linens, grungy carpet) *very noisy heating unit that emitted random (and very loud) clicks as it cycled on and off, roughly every 20 minutes, which proved... More 

Helpful?
Thank lemon.basil
Mid Atlantic
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 27, 2015

Typical HIE. Overnighted on way from Maryland to Wisconsin. There are two HIE in Elkhart and while this one was a little further from Interstate access off of RT 20 but still very convenient. Relatively clean and staff courteous and friendly. Breakfast buffet pretty good with lots of seating.

Helpful?
Thank EliMidAtlantic
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear EliMidAtlantic, Thank you for writing a review about your recent stay with us. I appreciate your positive remarks about our excellent staff, nice breakfast selection and convenient location. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Your loyalty and support to the hotel is... More 

Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 10, 2015 via mobile

Just what you hope to see when you stay at a HIE. The breakfast is the standard HIE offering. The beds and pillows are clean and comfortable. The only thing that I would change is the carpet, stairs in the hallway and the room. No matter how many times they clean it you still feel like its dirty. With that... More 

Helpful?
Thank Dennis R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear Dennis R, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate our breakfast, beds, and pillows. However, I was concerned to see that you were not impressed with our carpet, hallway stairs, and room condition. I would like to apologize for any inconvenience these... More 

Wauwatosa, Wisconsin
Level Contributor
4 reviews
4 of 5 stars Reviewed September 16, 2015

Clean and comfortable in a safe neighborhood. We were in town for a weekend baseball tournament for my 17 year old soon. Free breakfast was above average. Restaurants and convenience stores within a very short driving distance. Bed was comfortable. Room had no unpleasant smell. TV was modern and came in clearly. Wi-Fi worked well for our purposes. Staff was... More 

Helpful?
Thank Ed M
James D, Interim General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, James Dean Interim General Manager More 

Ontario, Canada
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 1, 2015

It was what you would expect, and that's a good thing. Clean comfortable and easy Highway access. Has a pool and a very small fitness center. Breakfast was not high quality but the staff was attentive to keep things full.

Helpful?
Thank bjgdb8
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear bjgdb8, Thank you for your stay and for leaving a review about our property on TripAdvisor. We appreciate your positive feedback regarding our location and cleanliness. Your kind recognition will be very well received. However, we apologize for not being able to deliver a highly satisfactory breakfast experience. Every review we receive is brought to the attention of all... More 

Michigan
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 25, 2015

Just as expected, this Holiday Inn Express was clean, convenient and a good price. Hotel staff was knowledgeable and friendly. Beds were comfortable and room had lots of space to move around. Breakfast was eggs (omelettes) , sausage (turkey and pork), cereals, yogurts, etc.

Helpful?
Thank bp102164
Roselle, Illinois
Level Contributor
195 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed August 17, 2015 via mobile

Business trip brought here, greeted upon arrival, check-in smooth and without asking, room on top floor at the end, away from the elevator. Spacious room with a sitting area & small kitchen area. Area is quiet, as the hotel sits back away from the road. Everything a business traveler needs but no restaurants or shopping nearby...need to drive.

Helpful?
Thank PattiHunt
pennsylvania
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 15, 2015

First off, there is a Holiday Inn South and a Holiday Inn North. When we punched this address into our tom-tom it took us to the other Holiday Inn. No big deal, just something you should be aware of. Once we realized our error we were directed to the correct hotel a few miles away. Not a bad mistake as... More 

Helpful?
Thank pahepners
Jason S, General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

I have to say, your feedback put a smile on my face, pahepners and I truly appreciate your time in doing so. As you mentioned, there are two (uniquely different) Holiday Inn Express's here in Elkhart. One, as you mentioned is in the middle of it all; chain stores and restaurants, the busy 80-90 toll road and a jump-skip-and leap... More 

1 review
2 of 5 stars Reviewed August 13, 2015 via mobile

This place has no problem moving your reservations to a lesser room to move other guests in. Me and my company have been staying here for about 6 weeks and they bumped for another reservation, gave us one bed and an old hideaway couch. Very uncomfortable and very un cool.

Helpful?
Thank Jeremy S
Jason S, General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Let me start with an apology, Jeremy S for your room-type mishap. I know all too well the struggles some of my guests face with sharing a room with a colleague to stay within an accommodation budget. I want to stress that hotel policy does not condone this action. Rather this is reserved only in the most extenuating circumstances (i.e.... More 

Travelers are raving about these Elkhart hotels

Hicksville, Ohio, United States
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2015 via mobile

We spent a night here while visiting family. It was very difficult to find a room in Elkhart last minute that weekend as there was some type of convention in town. However, we called here and were able to get a room. Upon arrival at the hotel, we had to wait at the front desk for several minutes, about 10... More 

Helpful?
Thank Darci S
Jason S, General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

As you stated, Darci S, a busy weekend was had by all here in Elkhart on that weekend and I am happy that we were able to secure a room with us. As you stated, we are a bit dated and things are starting to show a bit of wear. Please accept my sincerest apologies as the hotel will be... More 

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