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Holiday Inn Express Hotel & Suites Elkhart-South

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58364 State Rd 19, Elkhart, IN 46517
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Holiday Inn Express Hotel & Suites Elkhart-South
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Holiday Inn Express Hotel & Suites Elkhart-South
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45 reviews from our community

Traveler rating
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    14
    8
    7
    6
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17
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bourbonnais
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed March 29, 2015

Stayed at this property because we follow our daughters water polo team and enjoy spending time w/ the team! Hotel is/was clean but when coming back from the tournament heard a guest tell the front desk that the elevator had food on the floor and that it had been there for hour, that was 11:00 p.m., then to get on... More 

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GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, First and foremost, thank you for coming to stay with us; we appreciate your Business. Your satisfaction is most important to us, and we are very sorry to hear that you did not enjoy your stay with us. Please be assured that all of your comments will be discussed with the entire staff to ensure things like this do... More 

Travelers Rest, South Carolina
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 16, 2015 via mobile

spent a couple of nights here with my wife, sort of a respite after the holidays and passing of loved one. Got into room, saw 3-4 very large bugs on the ceiling above bed. Hmmm...where else might they be? Captured one; to find out from night manager what it was and possibly to move. Told me that bugs were not... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear John M, Thank you for taking the time to complete a review on your stay. We are sincerely sorry for the issues you had with your stay most especially with the bugs. Please be assured that your comments are being shared with the hotel management and appropriate action will be taken. Your feedback is very important to us as... More 

Winter Park, Florida
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 15, 2014

The hotel was clean and quiet during my one-night business stay. There was enough room at the desk to work, and all appliances in the room worked well and were clean. The ottoman and chair looked as though they had seen some rough use, but everything else in the hotel was fine. The quality of the breakfast was very good,... More 

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1 review
2 of 5 stars Reviewed December 5, 2014

We needed a basic place overnight while visiting extended family. Based on the prior reviews, this place seemed it would suit our needs: clean, comfortable, and reasonably priced. How wrong we were! Of most concern was the lack of a mattress pad, cover, or other type if protector -- the mattresses were simply covered by a fitted sheet. Gross! While... More 

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GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, Firstly, we appreciate you taking the time to leave leave feedback on our property; while we are not happy to hear that you did not enjoy your stay, these situations are used as training methods to not only better our property, however our staff as well. Please accept our apologies and feel free to contact the Hotel directly as... More 

Knoxville, TN
Top Contributor
74 reviews 74 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 26, 2014

Very nice people work here....had cookies on arrival, great we were starving, good breakfast with plenty of seating. Stayed on 2nd floor and had to go to the ice machine either on the first floor or third floor, a little inconvenient. No fridge in rooms. Overall nice stay and convenient to area restaurants.

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GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, Thank you so much for coming and staying with us. We also appreciate you taking the time leave feedback on our property. We are happy to hear that you enjoyed your stay! We hope to see you again! Kind regards, -C. Neely -General Manager More 

South Dakota
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 9, 2014 via mobile

We needed to stay in the area for business and there are limited options for hotels. The rooms were dirty and had a bad odor. The upholstered chair in the room was wet and stained! Not up to Holiday Inn Express standards. We will not be staying here again.

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, Firstly, thank you very much for coming to stay with us; we also appreciate your feedback as it helps us better both our staff and our Property. I am very sorry to hear that you were not satisfied with your stay as your satisfaction is most important to us! Please contact us directly if you would like to discuss... More 

Valparaiso, Indiana
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2014

This hotel is clean and well serviced. The rooms are clean and in good repair. Katelyn, at the from desk was so helpful and concerned that we have a great time at this hotel. You are greeted with bottles of water and trail mix. We booked (at the last minute) a room with two queen beds and Katelyn called us... More 

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GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, First & Foremost, thank you for coming and stay with us. As we appreciate your Business :) We also thank you for taking the time to leave us feedback as we Love to share comments with our staff! Thank you again and have a great day! More 

Clare, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed at this hotel one week because all of the hotels in North Elkhart were booked. The staff was very friendly, and the room was very nice. My biggest concern when staying at a hotel is the comfort of the bed, and just like every other Holiday Inn Express, the bed at this location was very comfortable. A nice... More 

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, First & Foremost, thank you for coming and stay with us. As we appreciate your Business :) We also thank you for taking the time to leave us feedback as we Love to share comments with our staff! Thank you again and have a great day! More 

London, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed here for 3 nights while having some body work done on our motor home. The staff was very friendly and helpful and the room was fresh and clean. The breakfast room was bright and cheery, and the food was the normal fare for a Holiday Inn Express. The breakfast room staff kept the breakfast bar replenished as needed... More 

Was this review helpful? Yes 1
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, We hope you are having a wonderful day thus far:) We would like to thank you for coming to stay with us and also taking the time to leave us feedback on your recent stay! Please come and stay with us again! Kind regards, More 

Guelph, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

I was welcomed with enthusiasim at this small town hotel, rooms were clean and quiet, close to many things and yet on the edge of town, dining was close by and easy access to highways. I would stay her again, they were very hospitable in the morning offering the continental breakfast and serving fresh to you

Was this review helpful? Yes 1
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