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Holiday Inn Express Hotel & Suites Elkhart-South

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58364 State Rd 19, Elkhart, IN 46517
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Holiday Inn Express Hotel & Suites Elkhart-South
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Holiday Inn Express Hotel & Suites Elkhart-South
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hicksville, Ohio, United States
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent a night here while visiting family. It was very difficult to find a room in Elkhart last minute that weekend as there was some type of convention in town. However, we called here and were able to get a room. Upon arrival at the hotel, we had to wait at the front desk for several minutes, about 10... More 

Was this review helpful? Yes
Jason S, General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

As you stated, Darci S, a busy weekend was had by all here in Elkhart on that weekend and I am happy that we were able to secure a room with us. As you stated, we are a bit dated and things are starting to show a bit of wear. Please accept my sincerest apologies as the hotel will be... More 

Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It wasn't terrible, but it sure wasn't good. First off the location is terrible! It's about 20 mins outside of anything of importance in Elkhart. You would think that with such a terrible location, they would do everything in their power to make your stay as pleasant as possible, but alas no such luck. After a clunky check-in, we headed... More 

Was this review helpful? Yes 1
Jason S, General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Let me first apologize for your disappointment with our location, Write4u2. We have two very different forms of guests that stay with us that have a love/hate relationship with our location. In your case; you are the guest that must be in the middle of it all. The hustle and bustle is your happiness. Having a slew of chain restaurants... More 

Travelers are raving about these Elkhart hotels

Bourbonnais
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 29, 2015

Stayed at this property because we follow our daughters water polo team and enjoy spending time w/ the team! Hotel is/was clean but when coming back from the tournament heard a guest tell the front desk that the elevator had food on the floor and that it had been there for hour, that was 11:00 p.m., then to get on... More 

Was this review helpful? Yes 2
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, First and foremost, thank you for coming to stay with us; we appreciate your Business. Your satisfaction is most important to us, and we are very sorry to hear that you did not enjoy your stay with us. Please be assured that all of your comments will be discussed with the entire staff to ensure things like this do... More 

Travelers Rest, South Carolina
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 16, 2015 via mobile

spent a couple of nights here with my wife, sort of a respite after the holidays and passing of loved one. Got into room, saw 3-4 very large bugs on the ceiling above bed. Hmmm...where else might they be? Captured one; to find out from night manager what it was and possibly to move. Told me that bugs were not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear John M, Thank you for taking the time to complete a review on your stay. We are sincerely sorry for the issues you had with your stay most especially with the bugs. Please be assured that your comments are being shared with the hotel management and appropriate action will be taken. Your feedback is very important to us as... More 

Winter Park, Florida
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 15, 2014

The hotel was clean and quiet during my one-night business stay. There was enough room at the desk to work, and all appliances in the room worked well and were clean. The ottoman and chair looked as though they had seen some rough use, but everything else in the hotel was fine. The quality of the breakfast was very good,... More 

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1 review
2 of 5 stars Reviewed December 5, 2014

We needed a basic place overnight while visiting extended family. Based on the prior reviews, this place seemed it would suit our needs: clean, comfortable, and reasonably priced. How wrong we were! Of most concern was the lack of a mattress pad, cover, or other type if protector -- the mattresses were simply covered by a fitted sheet. Gross! While... More 

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, Firstly, we appreciate you taking the time to leave leave feedback on our property; while we are not happy to hear that you did not enjoy your stay, these situations are used as training methods to not only better our property, however our staff as well. Please accept our apologies and feel free to contact the Hotel directly as... More 

Knoxville, TN
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 26, 2014

Very nice people work here....had cookies on arrival, great we were starving, good breakfast with plenty of seating. Stayed on 2nd floor and had to go to the ice machine either on the first floor or third floor, a little inconvenient. No fridge in rooms. Overall nice stay and convenient to area restaurants.

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, Thank you so much for coming and staying with us. We also appreciate you taking the time leave feedback on our property. We are happy to hear that you enjoyed your stay! We hope to see you again! Kind regards, -C. Neely -General Manager More 

South Dakota
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed November 9, 2014 via mobile

We needed to stay in the area for business and there are limited options for hotels. The rooms were dirty and had a bad odor. The upholstered chair in the room was wet and stained! Not up to Holiday Inn Express standards. We will not be staying here again.

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, Firstly, thank you very much for coming to stay with us; we also appreciate your feedback as it helps us better both our staff and our Property. I am very sorry to hear that you were not satisfied with your stay as your satisfaction is most important to us! Please contact us directly if you would like to discuss... More 

Valparaiso, Indiana
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 18, 2014

This hotel is clean and well serviced. The rooms are clean and in good repair. Katelyn, at the from desk was so helpful and concerned that we have a great time at this hotel. You are greeted with bottles of water and trail mix. We booked (at the last minute) a room with two queen beds and Katelyn called us... More 

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, First & Foremost, thank you for coming and stay with us. As we appreciate your Business :) We also thank you for taking the time to leave us feedback as we Love to share comments with our staff! Thank you again and have a great day! More 

Clare, Michigan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed at this hotel one week because all of the hotels in North Elkhart were booked. The staff was very friendly, and the room was very nice. My biggest concern when staying at a hotel is the comfort of the bed, and just like every other Holiday Inn Express, the bed at this location was very comfortable. A nice... More 

Was this review helpful? Yes
GM-Neely, Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Hello, First & Foremost, thank you for coming and stay with us. As we appreciate your Business :) We also thank you for taking the time to leave us feedback as we Love to share comments with our staff! Thank you again and have a great day! More 

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