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Staybridge Suites Elkhart North

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3252 Cassopolis Street, Elkhart, IN 46514
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1 room 1 adult
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Staybridge Suites Elkhart North
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95 Reviews from our TripAdvisor Community

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akron, oh
Level Contributor
111 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed December 11, 2015

I spent one night here while traveling from Iowa to Ohio. It was a very nice stay. Location is very convenient to the turnpike, zillions of places to eat within 1000'. I slept very well - surprisingly, the hotel was very quiet. Breakfast was much better than average for the free breakfast places. All of the staff I interacted with... More 

Helpful?
Thank keatingclan
Cassopolis, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2015

I stay in 1-2 hotels a week, and this was the best I've stayed at in several months. Great experience from check-in to check out. The room was clean and quiet, The breakfast was decent, and the staff was phenomenal. They all went out of their way to ensure that we felt comfortable and welcome, particularly Ciera at the front... More 

Helpful?
Thank John G
Anthony R, Manager at Staybridge Suites Elkhart North, responded to this review

Thank you for taking the time to review our hotel. It is always nice to share such a positive review with our staff. It was really appreciated. Thank you again for taking the time to review our hotel. Anthony Roberts Assistant General Manager aroberts@ganeshhotels.com More 

Knoxville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 15, 2015 via mobile

This is not a good place to be. The hotel has double standards. You never know the type of service you will get, either poor or really poor. I've stayed there a few times and I am finally convinced the management is the problem. There are many other places around town to stay that are much better.

Helpful?
Thank Airline_Pilot_1
Anthony R, Manager at Staybridge Suites Elkhart North, responded to this review

Thank you for taking the time to review our hotel. I apologize that we have struck out each time you have stayed. Poor/Poorer service is unacceptable. If you could please contact me at your convenience? I definitely want to find out the details of your stay(s). Once again I apologize. Anthony Roberts Assistant General Manager aroberts@ganeshhotels.com More 

Level Contributor
302 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed October 7, 2015

This place is close to, but a slight step down from a Marriott Residence Inn. The rooms are are suites and the hotel is pretty new, but on the cheap side. The beds are hard, the pillows are small, the the toiletries are cheaper, and the free continental breakfast is OK, but not good. Overall, it's decent, given the area... More 

Helpful?
Thank ee978
IHGCare, Guest Relations Manager at Staybridge Suites Elkhart North, responded to this review

Dear ee978, Thank you for taking the time to leave us a review. I am glad you liked the location of our hotel and regarded our suites to be new. On the other hand, please accept my sincerest apology for any inconvenience the bed and some amenities in the room not to your liking. I have taken note of your... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 6, 2015 via mobile

First of all, the room smelled like cigarette smoke. Second, there were kids running around everywhere without there parents. And finally, there was a church group that is there every year and they only eat turkey for breakfast so everyone else had to eat turkey sausage, turkey gravy and etc. They should of made food for the the church group... More 

Helpful?
Thank Jesse R
IHGCare, Guest Relations Manager at Staybridge Suites Elkhart North, responded to this review

Dear Jesse R, Thank you for staying with us and for leaving a review on TripAdvisor. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and I truly regret to hear about your disappointments with your room accommodations. I am... More 

1 review
5 of 5 stars Reviewed September 2, 2015 via mobile

Stayed for one night during a cross country drive from New England to Midwest. Clean rooms, pet friendly, and staff were very accommodating. Continental breakfast in the morning was well stocked and had a variety of options. Overall, a great place to stay.

Helpful?
Thank rena kane b
Calne, United Kingdom
Level Contributor
121 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed September 1, 2015

After a trying journey from England to Chicago O'Hare where we experienced awful service at The Car Hire, and one of our worst experiences at any International Airport we were relieved to arrive at The Staybridge Suites in Elkhart, In. On arrival we were met by Robert, who proved to be courteous and most helpful. Our arrival coincided with a... More 

Helpful?
Thank HRH84
Mount Horeb, Wisconsin
Level Contributor
8 reviews
4 of 5 stars Reviewed August 22, 2015

I travel a lot for business but this time it was with family in tow. We rolled into Elkhart about 3AM and didn't have a reservation but I scouted out the hotel online so I knew it had good reviews. Night desk manager was very pleasant when checking in. Room was very clean, bed was comfortable (one of the closer... More 

Helpful?
Thank OhioOkie
Sioux Falls, South Dakota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 11, 2015 via mobile

Overall I have had no problems at this hotel. I have stayed here on business for several months. The housekeeping staff and everyone else are very nice and did a great job taking care of any issues I may have had.

Helpful?
Thank kahnabbis
Westfield, Indiana
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 10, 2015 via mobile

The rooms here are very nice suites. It has an indoor pool which while not very big was never crowded. We loved having a kitchenette in the room and the staff at the front were very nice and helpful! Breakfast in the morning was okay, but hey it's free. Aldi across the street and Steak and shake just a walk... More 

Helpful?
Thank JessicaMomof4
Anthony R, Manager at Staybridge Suites Elkhart North, responded to this review

Thank you for taking the time to review our hotel. We are very happy that your stay went well. It is always great to hear that our staff was friendly.Please remember us the next time you are in the area. Thank you again for reviewing our hotel. Anthony Roberts Assistant General Manager aroberts@ganeshhotels.com. More 

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