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Quality Inn & Suites

2.0 of 5
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3321 Plaza Ct., Elkhart, IN 46514
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Ranked #22 of 23 Hotels in Elkhart
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61 Reviews from our TripAdvisor Community

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    13
    9
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    21
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18
13
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (9)
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Lino Lakes, Minnesota
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Found out there was no pool upon arrival and had two very disappointed kids. Went to the room and it was a DISASTER!! Broken toilet seat, bathroom door wouldn't close, dirty sheets, & smelled horrible. Of course, there were no other rooms available so we were stuck with this disgusting disaster of a room.

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Verona, Wisconsin
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

There weren't a lot of options the weekend we stayed but this was near where we wanted to be. The hotel is undergoing renovations and is a bit of a mess. Nonetheless, it's hard to imagine that the hotel overall could get as beat up as it seemed to be. The renovations are much needed. Our room was functional. There... More 

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Travelers are raving about these Elkhart hotels

New Carlisle, Indiana
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 30, 2014

Where do I start? As soon as I walked in I could smell cig. smoke,stains on carpet,the fridge was unplugged and not cold and ready for me.The bathroom wasnt clean,there was dried urine around the toilet bowl, hair dryer broken(which I did call the front desk and they offered me to switch rooms because they did not have spare hair... More 

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Dallas, Texas
2 reviews
5 of 5 stars Reviewed October 6, 2014

I was looking for a hotel for my family for a funeral in the Elkhart area..the same weekend as a Notre Dame home football game. If you have ever tried to do that at the last minute you know there are no rooms for miles around. Jill handled my reservation and request for other family members. She was kind and... More 

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Assistant_Manager036, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey with such positive feedback! We try our best to accommodate our guests in meeting their needs. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. More 

Elkhart, Indiana
1 review
5 of 5 stars Reviewed September 17, 2014

I am currently pregnant and cant sleep on my own bed! But man this was the best sleep I've had in months. The service was great. The morning breakfast was delicious lots to choose from. I would recommend to any body else going on a trip, and Love to leave reviews!!

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New England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 7, 2014

This hotel is outdated and is in need of remodeling. The comforters were dingy and I sense a replacement is warranted soon. The bed was less than comfortable but not horrible, the sheets and pillow cases were clean though. Inside of the dresser drawers was dusty and had not been wiped out or cleaned. We did not put our clothes... More 

Was this review helpful? Yes 2
Assistant_Manager036, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your feedback. We apologize for your unpleasant stay. We recently started going through renovations and should be completed by June of 2015. We would love for you to come back and give us another try in the future. More 

Toronto, Ontario, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 18, 2014

On vacation and needed a room for the night. The room was spotless. The staff were great. The bed was incredibly comfortable. I don't sleep well in a hotel for just one night, but I was out like a log for 10 hours! I would definitely stay there again.

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Western New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 10, 2014

We've stay at all sorts of hotels over the past year, and we have never been in a more discusting hotel. The rooms are absolutely filthy. Our first room smelled awful, the bathtub was filthy with chunks of soap stuck to it, the toilet was cover in pubic hairs, urine on the toilet rim, and when the toilet seat was... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 6, 2014

I made reservation with the emphasis on having a first floor room since this hotel had no elevator. I had major abdominal surgery4 weeks prior and steps were not an option. I had previously stayed at this hotel the year before and although it had problems the staff was nice. Upon arrival I was informed that not only did they... More 

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Hinsdale, Illinois
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed July 31, 2014

My wife & I stayed at this hotel the night before we attended the Amish Acres Art Fest in Nappanee, IN. There were no Choice hotels in the Nappanee area, so we chose the closest one to the Fest. I must say that we were very disappointed in our room. It was nice that the desk clerk upgraded us to... More 

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