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All 23 Elkhart hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3321 Plaza Ct., Elkhart, IN 46514
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Ranked #18 of 23 Hotels in Elkhart
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57 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Elkhart, Indiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am currently pregnant and cant sleep on my own bed! But man this was the best sleep I've had in months. The service was great. The morning breakfast was delicious lots to choose from. I would recommend to any body else going on a trip, and Love to leave reviews!!

Was this review helpful? Yes
New England
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is outdated and is in need of remodeling. The comforters were dingy and I sense a replacement is warranted soon. The bed was less than comfortable but not horrible, the sheets and pillow cases were clean though. Inside of the dresser drawers was dusty and had not been wiped out or cleaned. We did not put our clothes... More

Was this review helpful? Yes 1
Assistant_Manager036, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your feedback. We apologize for your unpleasant stay. We recently started going through renovations and should be completed by June of 2015. We would love for you to come back and give us another try in the future. More

Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On vacation and needed a room for the night. The room was spotless. The staff were great. The bed was incredibly comfortable. I don't sleep well in a hotel for just one night, but I was out like a log for 10 hours! I would definitely stay there again.

Was this review helpful? Yes 2
Western New York
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 10, 2014

We've stay at all sorts of hotels over the past year, and we have never been in a more discusting hotel. The rooms are absolutely filthy. Our first room smelled awful, the bathtub was filthy with chunks of soap stuck to it, the toilet was cover in pubic hairs, urine on the toilet rim, and when the toilet seat was... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2014

I made reservation with the emphasis on having a first floor room since this hotel had no elevator. I had major abdominal surgery4 weeks prior and steps were not an option. I had previously stayed at this hotel the year before and although it had problems the staff was nice. Upon arrival I was informed that not only did they... More

Was this review helpful? Yes 1
Hinsdale, Illinois
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed July 31, 2014

My wife & I stayed at this hotel the night before we attended the Amish Acres Art Fest in Nappanee, IN. There were no Choice hotels in the Nappanee area, so we chose the closest one to the Fest. I must say that we were very disappointed in our room. It was nice that the desk clerk upgraded us to... More

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Buffalo, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 17, 2014

I am on the road a lot and I have stayed at hotels all over the country - I've never written a bad review, but this hotel and staff take the cake for the worst customer service I've ever seen... Remember that Seinfeld episode where he reserves a car rental only to find they gave away his car? Jerry: "But... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
Top Contributor
85 reviews 85 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 10, 2014

A good choice for budget travelers. Very friendly staff, good-sized room, AC worked well. It's not the Hilton, so picky travelers shouldn't stay here (or at any budget lodging). Towels are thin, sheets a bit worn, but you always have some tradeoffs to save money. Breakfast was good (again, as long as you're not a picky eater), included scrambled eggs... More

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Los Angeles, California
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed June 23, 2014

Hotel Confirmation #346256175 I usually check the review of a hotel on line before I go, but because I was traveling cross-country on a motorcycle, I didn't get the opportunity to do so. I wish I had. It is important that people understand the comments and complaints about this hotel date back to 2003 and more importantly, the comments and... More

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Toronto, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 22, 2014

I do not understand the negative reviews of this hotel. We wee there for 2 nights for a family funeral. The rooms were clean and spacious, the beds very comfortable. All the staff were very friendly. They even lets us gather in the evening where the breakfast bar is. I would stay there again ..

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Additional Information about Quality Inn & Suites

Address: 3321 Plaza Ct., Elkhart, IN 46514
Phone Number:
Location: United States > Indiana > Elkhart
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn Elkhart
Elkhart Quality Inn

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