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Horseshoe Southern Indiana

Certificate of Excellence
GreenLeadersBronze level
11999 Casino Center Drive SE, Elizabeth, IN 47117 (Formerly Caesars Indiana Casino Hotel)
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1 room 1 guest
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Horseshoe Southern Indiana
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1,341 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
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There are newer reviews for Horseshoe Southern Indiana
See the most recent reviews
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 1, 2015

We visited here for an overnight stay this past weekend. Check-in was quick but disappointing because they were sold out and did not have a King sized bedroom left. My husband thought he had selected it but we ended up with a queen, no smoking. The room was clean, large with a nice view, however we had a problem with... More 

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi Carmen B, we're glad your stay was good, but we hope next time we can make it great. The hotel is going to soon be renovated and that should take care of any issues with the air conditioning. We're thrilled to hear that a Team Member went above and beyond to help you and we want you to know... More 

Cincinnati
1 review
5 of 5 stars Reviewed June 29, 2015

I give them five stars for service and fun entertainment. Varity stores to shop and resturants to dibe.family or sny size group function. Perfect outing for anyone.ive been visiting for over 14 yrs. When it was called ceasars. Come one come all enjoy. I gauratee your have fun dun fun.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi O1958FDsharonb, you flatter us! We're glad that our customer service shines through and that enjoy everything about our property. We look forward to having you - and your group! - back again soon. Andrew, Guest Relations More 

Louisville
1 review
4 of 5 stars Reviewed June 29, 2015

Great personalized feel to the service. Nice job and improved significantly over how it was from the past few years. Come on out and have a good time with all the friendly dealers and variety of games.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi 737paigowholdem, thanks for the review! We're glad that you've noticed a marked improvement and we hope to continue offering the great service that our guests have come to rely on. We hope to have you back as a guest soon. Andrew, Guest Relations More 

Absecon
1 review
2 of 5 stars Reviewed June 29, 2015

Slot machines need a good cleaning employees are nice late night food was good It is a long walk from the rooms to the Casino The entire hotel and casino needs a major upgrade Las Vegas and Atlantic City casino is a lot cleaner

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi casinotraveler2015, we're glad you enjoyed the food. Be sure to use our complimentary indoor shuttle service to help cut down on the walking to and from the Rotunda area. You'll be happy to know that we are in the process of remodeling our hotel so hopefully by the next time you visit, you'll be wowed. Andrew, Guest Relations More 

Whiteland
1 review
5 of 5 stars Reviewed June 29, 2015

My husband and I went to Horseshoe for an overnight stay on our way to visit our son in Tennessee. We enjoyed the slots, the other guests were friendly and the staff was courteous and helpful. We had our room comped, which made our stay extra nice! We will return to Horseshoe Southern Indiana!

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi 417lesah, that's great to hear that you'll be coming back. We look forward to having you both as a guests again soon and we hope your visit with your son was a special one. Andrew, Guest Relations More 

Indianapolis
1 review
4 of 5 stars Reviewed June 29, 2015

Great view from room. Friendly staff. Slots could be a little looser. Nice walking trail. Food is good. Using the player's card, affords you more free stuff. This is great if you've spent a bit of $!!

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi sherrih824, we're glad you found our staff friendly are and taking advantage of the Total Rewards Program. We hope to see you again soon! Andrew, Guest Relations More 

Bloomfield
1 review
5 of 5 stars Reviewed June 28, 2015

My wife and me had a good time at Horseshoe Southern Indiana, the food was excellent and the service was good from employees located at this property. We highly recommend Jack Binions Steak House and the Spread Buffet to other possible customers that might come to your property for a good time.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi garyhI4601XD, it's wonderful that you had a good time at our property. We appreciate the recommendation and look forward to having you back as a guest again soon. Andrew, Guest Relations More 

Louisville
1 review
5 of 5 stars Reviewed June 28, 2015

Had a great time! I never thought it could feel so good to throw my money away! Great staff, lots of entertainment and food to choose from! Can't wait till we go back again! This time we'll have to grab a show and eat at jack binions!! I'm officially addicted to slot machines now!

Review collected in partnership with Caesars Entertainment

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HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi 70windy, it sounds like you had a blast! I would definitely recommend Jack Binion's Steak. They have a wonderful Midweek Menu that offers three courses for $39 if you're interested in giving it a shot, but you're definitely not taking a gamble on the food there. We can't wait to have you back again soon. Andrew, Guest Relations More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed June 27, 2015

HS Southern Indiana offers a variety of table games to play. Offering of games at a $5 minimum is very appealing as well. Not all dealers are as friendly as I'd like. Some just tend to go through the motions as if they don't care while some are friendly.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi Scot S, we're glad you enjoyed our table games! We hope that you found the friendly dealers as we know they are more fun. I'll be passing your review on to our Table Games Supervisor so the issue can be addressed. Andrew, Guest Relations More 

Knoxville
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 27, 2015

This time around while at Horseshoe, Southern Indiana, we had a great time. Everything was great, my wife and I had a wonderful time and was able to play for sometime on the slots and on the table. The employee's were willing to help, really going out of their way to make sure everything was perfect. Thanks

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi Michael L, we're glad you got some good playing in at the casino. Our team members love going above and beyond for our guests so it's good to know that tradition is an every day occurrence. We can't wait to have you back as guests again soon. Andrew, Guest Relations More 

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