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All 1 Elizabeth hotels

Horseshoe Southern Indiana

3.5 of 5 Hotel   |   11999 Casino Center Drive SE, Elizabeth, IN 47117 (Formerly Caesars Indiana Casino Hotel)
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Horseshoe Southern Indiana
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Ranked #1 of 1 Hotels in Elizabeth
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A recent review
5 of 5 stars Reviewed July 17, 2014
sandymccluskey1953 Hemet, California
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376 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Horseshoe Southern Indiana
See the most recent reviews
Hemet, California
Top Contributor
111 reviews 111 reviews
77 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 17, 2014

Very nice...very clean...nothing negative about the room or service...was disappointed with a charge for the WFI but was free in the lobby...The walk to a from the Casino is a very long one...Great..but if you have disabilities it can be hard...even the shuttle doesn't get you all the way to the Casino floor...

Was this review helpful? Yes 1
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Hi sandymccluskey1953. Thanks for taking the time to review us. We're thrilled that you had a good time. There are motorized carts and wheelchair rentals available in case someone in your party would need one. We look forward to having you as a guest again! -Andrew, Guest Relations. More

louisville
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 8, 2014

Once again Horseshoe exceeds expectations. We arrived around 2:00pm to check in. Our king room was waiting for us even though we were 2 hours before check-in. We stayed in room 1040.It was very clean as always. We had a beautiful view of the Ohio river. We went to the casino for a slot tournament I was in and had... More

Was this review helpful? Yes 3
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

nikib1964, We're thrilled that enjoyed your stay. We strive to exceed the expectations of every single guest and we're proud to know that we did just that! We hope to see you again soon. Andrew, Guest Relations Manager More

Windsor, Canada
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed July 6, 2014

The walls are paper thin, the air conditioning in the rooms doesn't work worth a damn, charge for internet (but then again most casino hotels do), the bar/restaurant is closed on Mondays and Tuesday so you are forced to eat at the buffet, the extremely expensive steak house or the "coffee shops' (Yuck!!). Time to make some big changes here.

Was this review helpful? Yes 1
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Mrsmom89, We're sorry that your visit didn't meet your expectations. As long as we have availability for the room type you requested we will move you or fix the air conditioning. We do offer free wifi in the lobby of the hotel. In case you visit in the future, Aroma Cafe has a menu that offers hot dishes as well... More

Travelers are raving about these Elizabeth hotels

Morristown, Tennessee
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stopped off here on our way to Wisconsin. What better way to break up the long drive than a little gambling and some good food. The room was perfect. Clean, large, and comfortable. I wish our room had of been on the front side of the hotel, but I guess all of the comp rooms are on the back.... More

Was this review helpful? Yes 1
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

277CarlM, Thanks for taking the time to review us. We're thrilled that you had a good stay and enjoyed all that our property has to offer. We take a lot of pride in our CodeGreen initiative - thanks for mentioning it. We look forward to having you as a guest again! Andrew, Guest Relations. More

Port Aransas, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

My Wife and I were attending a Trade Show in Louisville and the Horseshoe is a short drive from Downtown. The staff is quite friendly and eager to assist. The rooms are larger then average, clean and well appointed. The Casino is a four story boat larger then most with some of the friendliest dealer anywhere. There are several excellent... More

Was this review helpful? Yes 1
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review

Harborfestering, Thanks for taking the time to review us. We're glad you enjoyed your stay and that our staff made you feel welcomed. Your kind words about Legends will be passed on to the Manager. Next time you're in town, we look forward to having you and your wife as guests again! Andrew, Guest Relations More

Chicago, Illinois
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2014

My wife and I stayed on 6-11thru 6-13. Everything was clean, employes were all friendly and very accommodating. Slots were so so on pay outs, but we come for fun not to go home rich. We ateat Legends and listened to the band on Fri. nite. All in all, we had a great time and look forward to our next... More

Was this review helpful? Yes 1
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review

Luck70ts, thanks for taking the time to review us. We're glad you had a fun stay and managed to catch some of the live music we offer. We have live bands in Legends and ENVY Bar & Lounge (located on Deck 2 of the casino) every Thursday-Saturday. We look forward to having you as guests again! More

Bloomington, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

The staff throughout the hotel and casion couldn't have been friendlier. The room was very neat and clean. The bed was very, very comfortable. But our 4th floor non smoking room was not sound proof. We were awakened by noises from the next room and from the hallway each night during our 2 night stay. Jack Binion's Steak House is... More

Was this review helpful? Yes 1
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review

oldretiredcop, thank you for your review. We're thrilled that your stay with us was enjoyable. It sounds like you took full advantage of all we have to offer. Your accolades about Jack Binion's Steak House will be passed on. We hope to see you again soon! Richard, Hotel Operations Manager More

Albion
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

I was on a sales trip for two days in greater Louisville and while checking hotel prices, I noticed that the Horseshoe had a very attractive weekday rate of $55. (At least where I was checking) I ended up staying for two nights and my room was much better than you would expect to receive for the nightly fee. Basically... More

Was this review helpful? Yes 2
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review

Bradley B, we're glad that you enjoyed your stay and found us a good (and fun) alternative to the typical hotel experience. If you're ever in the area again, we look forward to seeing you! Richard, Hotel Operations Manager More

Louisville, Kentucky
Top Contributor
61 reviews 61 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 12, 2014

A bit dirty and sticky, a glass sat outside our door as we checked in and was still there when we checked out. No great shakes. Friendly staff doesn't cover up the largest roach I've ever seen that scooted across the elevator lobby when we checked in. Massage decent but if you're going to hold my head in one hand... More

Was this review helpful? Yes
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review

MelonWheels, we're sorry that your stay didn't exceed your expectations. We do have a pest control company and will be sure they're made aware of your review. Richard, Hotel Operations Manager More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2014

The sheets on the bed were smelly and appears not be clean. They had a very musty smell like someone else had slept on them. When I mentioned it at checkout it did not appear to faze the clerk. Made for a bad time.

Was this review helpful? Yes 1
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review

Kathy G, we are so sorry for the cleanliness of your room and the response from the desk clerk. Let us know the next time you're in and we will be sure that everything meets your expectations. - Richard, Hotel Operations Manager More

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Additional Information about Horseshoe Southern Indiana

Address: 11999 Casino Center Drive SE, Elizabeth, IN 47117 (Formerly Caesars Indiana Casino Hotel)
Location: United States > Indiana > Elizabeth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horseshoe Southern Indiana 3.5*
Number of rooms: 503
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Also Known As:
Horseshoe Southern Indiana Hotel Elizabeth
Horseshoe Southern Indiana Elizabeth
Caesars Indiana Hotel
Caesars Indiana Casino
Caesars In Casino
Elizabeth Indiana

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