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BEST WESTERN Horizon Inn

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11780 North U.S. 31, Edinburgh, IN 46124
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BEST WESTERN Horizon Inn
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BEST WESTERN Horizon Inn
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125 reviews from our community

Traveler rating
    45
    35
    18
    19
    8
See reviews for
45
25
7
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Blanc, Michigan
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel is well maintained and clean. Staff does very good job keeping property and rooms clean. Staff was very friendly and courteous. Georgia, night staff person, was always courteous and efficient and had breakfast ready each morning. I stayed here 10 weeks for business, and would stay again if in the area.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thanks for your feedback Frank, it was a pleasure having you as a guest for your extended business trip. We strive to provide the best customer service possible and are always happy to hear from our guests. I will be sure to pass along to Georgia that her superior customer service was much appreciated. We would love to have you... More 

wheeling, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Occasionally we stop in Edinburgh on the way to Kentucky and my family has stayed here a few times. The rooms are comfortable, it's right off of the highway, and the staff are great. Highly recommend this Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you so much for taking the time to share your feedback regarding your experiences at our Best Western Horizon Inn. It is always rewarding to hear that our guests are receiving consistently great service. We look forward to seeing you next time you are in the Edinburgh area! More 

Shelby Township, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

Good place to stop overnight while on the road, and especially with a small dog. Happy to find a clean, pet friendly place to stop. Quiet - also a plus when stopping overnight while on a road trip. Friendly staff and decent breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

We greatly appreciate all of your compliments and feedback. We are so pleased that our pet-friendly hotel was perfect for your overnight lodging needs. Please come back to visit us whenever you are in the area, we would love to serve you again! More 

Russellville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I were passing through Edinburgh on our way back to Tennessee and stayed in the Best Western Horizon Inn for one night. The price was great, the rooms were clean, the breakfast was good, and Rick was incredibly helpful. I would definitely stay here again and would recommend it to anyone.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for visiting with us, we appreciate your business! I am so thrilled to hear that Rick provided you with superior customer service. Customer service is #1 for us at the Best Western Horizon Inn. We never lose sight that you have a range of options available to you when seeking out a business to meet your lodging needs.... More 

Columbia, Missouri
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed here for the Final Four games and not only was the price great, but the rooms were clean, the staff was friendly, and the breakfast was delicious. There were waffles, oatmeal, muffins, danish, juice, yogurt, coffee, eggs, sausage, biscuits, gravy, premade omelets, breakfast burritos, and cereal. Quite a spread. There is also an indoor... More 

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for choosing to stay at the Best Western in Edinburgh, IN for your recent trip to see the Final Four. We appreciate your trust in us. Your comments regarding our business is most appreciated. We take pride in the wonderful breakfast we serve for our guests and are pleased your enjoyed it! Please come back and visit us... More 

Kalamazoo
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on our way to Nashville for Spring Break. The room was clean and the amenities were decent. It was nice to have a frig and microwave in the room, since we had some drinks and fruit we wanted to keep cold. There was very little counter space in the bathroom but since it was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for taking time to review our hotel. We appreciate all of the feedback we receive from our guests as you are the most important part of our business. We are pleased you enjoyed our hotel and amenities. I sincerely apologize for the noise you experienced during your stay. We did have a very large group this particular weekend... More 

Mundelein, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Driving from Salt Lake City, Utah to Lexington, N. C., our overnight stays were selected by the location of Best Western Hotels. Laramie, Wy., Des Moines, Iowa and Edinburgh, Ind., were our choices and all were great and met all of our expectations. Great staff, great room and super breakfast. Totally recommend this hotel chain to anyone traveling.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

We are pleased to hear of your loyalty to the Best Western brand. Thank you for staying with us, we are honored! We greatly appreciate your very positive review of our business. It is always most rewarding to hear directly from our guests. Please revisit us again soon, we would love to serve you again. More 

Springfield, TN
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed here with our family. The rooms were cleaner than I expected. Beds were comfortable. The bathroom was small, but the shower nice. The breakfast was good, not exceptional, but good for a free breakfast. The lady who set out breakfast was extremely pleasant. Overall, it was a good hotel. Not 5 star, but for the price, very... More 

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for your feedback. All of our guest feedback is very beneficial for us! We are pleased you enjoyed your recent stay. We have some future updates and renovations planned so we can hopefully exceed your expectations! Thank you for choosing the Best Western and we look forward to your return! More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The staff were very friendly and tried hard to make sure that we had all we needed for our stay. Anything we asked, they were kind and helpful. With the exception of the room being a little stuffy and the microwave not working, it was overall a great spring break night for me and my grandkids! Convenient to food and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Hello and thank you for taking time to review the Best Western in Edinburgh, IN. We take pride in our hotel and the level of service we try to provide for our guests and our pleased you enjoyed your stay. Please come back and visit us on your next trip to Edinburgh. Have a great day! More 

Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here 1 night. Hotel has no elevator! All of the clocks in the rooms had the incorrect time. It was clean, rooms were sufficient but it was a noisy hotel and for that reason we wouldn't stay again. Staff was friendly. Breakfast was average to poor.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for your feedback. We appreciate all of our guest feedback as this helps us to improve on our guest experiences. I sincerely apologize for not meeting your expectations for your recent 1 night stay. We will be using your feedback to implement improvements for the future. I have worked with my housekeeping department to ensure the clocks in... More 

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