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All 5 Edinburgh hotels

BEST WESTERN Horizon Inn

2.5 of 5 Hotel   |   11780 North U.S. 31, Edinburgh, IN 46124
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Ranked #5 of 5 Hotels in Edinburgh
A recent review
3 of 5 stars reviewed 5 days ago
Philip B Navarre, FL, United States
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105 reviews from our community

Traveler rating
    37
    25
    16
    19
    8
See reviews for
32
22
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Navarre, FL, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Excellant and the only reason I continue to stay at this hotel as I can get other rooms across the street but never get same type of service. I have met Larissa, Georgia and Pryia on previous stays and Sheena is an excellent addition

Review collected in partnership with Best Western

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Roswell, GA
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was quite surprised when ten minutes after getting to my room, the front desk (sheena, If I recall correctly) called me to make sure everything in the room was good! If more hotels had this customer service it would make for a much better road trip travel experience. Since I was moving my family 1100 miles north, I was... More 

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Riverside, California, United States
1 review
2 of 5 stars Reviewed 1 week ago

I inspected the room early in the day and noticed the part of one of the bed linens were dirty. When I returned at night I expected to have a night of reading on my computer, but they have very small bandwidth and their networking was from the dinosaur age and suffered the constant dropping to be annoyed. I told... More 

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Bolingbrook, Illinois, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our son moved into the area three years ago. Based on our experience Best Western was the Best for Price, Comfort and Location. When we bring our Grandson he loves the pool. The Wife loves the shopping just across the street. We are minutes from the Son and plenty of restaurants for me to choose from.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

Thomas, thank you for your review and your continued patronage of our hotel. It is always a joy to hear when people come back time and time again to our hotel. We look forward to seeing your family again soon. Thanks, Dave Amin More 

Milwaukee, Wisconsin
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My immediate experience with this hotel was the front desk and Sheena was perfect ... hospitable, helpful, friendly. I would only critique two issues -- please use cleaning products that are not so heavily perfumed. (Maybe it's the carpet cleaner?) It makes it extremely difficult for many of us. Second, the heat/air unit is excessively noisy and wakes me from... More 

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

Thank you for sharing your thoughts with us Tara. I’m pleased to hear that Sheena provided you with excellent customer service. I’m sorry to hear you had issues with the cleaning products and the sound of the heater. We will look into potential solutions for those concerns. Thanks, Dave Amin Hotel Owner More 

Ft. Branch, United States
1 review
4 of 5 stars Reviewed October 31, 2014

We stayed in a pet- friendly, handicap room, and it was very nice. The only drawback was the absence of a recliner or lounge chair (only had a desk chair). It was a large room and maybe the absence was due to wheel chairs needing the extra room. We were thrilled to get a pet-friendly, handicap room, though.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

We’re glad you enjoyed your pet-friendly room. The accessible rooms do have more space intentionally for ease of use. Thanks for staying with us and telling us about your stay. Next time you’re passing through, be sure to stay with us again! Thanks, Dave Amin Hotel Owner More 

Edinburgh, United States
1 review
3 of 5 stars Reviewed October 21, 2014

Our room still had toothpaste from previous guests in the sink and other overlooked things, like mildew in the toilet that was visible. The breakfast room in the lobby looked well-stocked, but didn't eat. Overall, the hotel was ok as long as you don't intend to spend much time in the room. Oh, yeah. Almost forgot. The headboard of the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

We apologize for anything unsatisfactory during your stay. That is not the typical experience of our guests so I hope you will stay with us again to experience our hotel in a better way. We encourage all guests to bring anything unsatisfactory to the attention of our front desk staff immediately so that we can quickly resolve any issues or... More 

roanoke, United States
1 review
5 of 5 stars Reviewed October 12, 2014

Good stay, everything was clean, staff was very polite, breakfast was good. Very nice decore. Can't say what the pool or exercise room were like as we did not use them. We were only there to sleep we spent most of the time at Nashville. It was only a short ride and it was worth getting away from the crowds... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

So glad you enjoyed a clean stay, enjoyable breakfast and friendly staff. Aiming for superb customer satisfaction is our goal and it sounds like you experienced that. We apologize for the missed wakeup call. I will ensure we emphasis that in our next training. Thanks, Dave Amin Hotel Owner More 

Warman, Saskatchewan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 1, 2014

We stayed at the hotel because we took my father in law to see his sister in Columbus. Hotel was not very busy when we stayed there. It is right across the street from premium mall. one of reasons my wife decided she wanted to stay there.. Breakfast food was excellent. rooms were nice. as good of a hotel as... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

We know how important breakfast is to our guests. That’s why we’ve made sure to do it right. Thank you for you for your kind words and recommendation. We hope to see you again real soon! Best wishes, Dave Amin Hotel Owner More 

Louisville, United States
1 review
4 of 5 stars Reviewed September 29, 2014

Stacy (check-in) was not very welcoming, she was outside smoking when we arrived and everytime we came back to the hotel, no matter what time, she was out smoking with a man I assumed to be her boyfriend. I realized this was why I could not get anyone to answer the phone either of the two times I had called... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review

I’m very sorry to hear about your check in experience. Giving our guests a warm welcome is one of our top priorities. I’ll be sure to address this issue with my staff during our next training meeting. I am glad we were able to clarify your concerns in the end. Thank you for your feedback and we hope to see... More 

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Additional Information about BEST WESTERN Horizon Inn

Address: 11780 North U.S. 31, Edinburgh, IN 46124
Phone Number:
Location: United States > Indiana > Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Horizon Inn 2.5*
Number of rooms: 57
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western

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