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BEST WESTERN Horizon Inn

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11780 North U.S. 31, Edinburgh, IN 46124
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BEST WESTERN Horizon Inn
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BEST WESTERN Horizon Inn
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118 reviews from our community

Traveler rating
    43
    30
    18
    19
    8
See reviews for
41
24
6
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Springfield, TN
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed here with our family. The rooms were cleaner than I expected. Beds were comfortable. The bathroom was small, but the shower nice. The breakfast was good, not exceptional, but good for a free breakfast. The lady who set out breakfast was extremely pleasant. Overall, it was a good hotel. Not 5 star, but for the price, very... More 

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for your feedback. All of our guest feedback is very beneficial for us! We are pleased you enjoyed your recent stay. We have some future updates and renovations planned so we can hopefully exceed your expectations! Thank you for choosing the Best Western and we look forward to your return! More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff were very friendly and tried hard to make sure that we had all we needed for our stay. Anything we asked, they were kind and helpful. With the exception of the room being a little stuffy and the microwave not working, it was overall a great spring break night for me and my grandkids! Convenient to food and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Hello and thank you for taking time to review the Best Western in Edinburgh, IN. We take pride in our hotel and the level of service we try to provide for our guests and our pleased you enjoyed your stay. Please come back and visit us on your next trip to Edinburgh. Have a great day! More 

Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here 1 night. Hotel has no elevator! All of the clocks in the rooms had the incorrect time. It was clean, rooms were sufficient but it was a noisy hotel and for that reason we wouldn't stay again. Staff was friendly. Breakfast was average to poor.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for your feedback. We appreciate all of our guest feedback as this helps us to improve on our guest experiences. I sincerely apologize for not meeting your expectations for your recent 1 night stay. We will be using your feedback to implement improvements for the future. I have worked with my housekeeping department to ensure the clocks in... More 

Davison, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed 1 night at a different hotel where the service was not good . Then went to Best Western. This hotel is a great place to stay. The people we have encountered have all been very nice and helpful. The breakfast is great! Its so nice to walk from your room to get breakfast. Where the food all looks... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for taking time to share your experience of the Best Western in Edinburgh, IN. We love to hear what our guests have to say. We take pride in our hotel and the level of service we try to provide for our guests. We look forward to your next visit to our area. Thank you for being the most... More 

Dayton, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I try and stay at the Best Western motels as I accumulate my points for free nights, so now I can review this Best Western Horizon Inn. The reservation was made to attend the Maple Festival in Brown County State Park and the town of Nashville taking place that weekend. First, I would like to point out that the distance... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for sharing your experience about your previous stay at the Best Western in Edinburgh, IN. Our guest feedback is very important to us. By letting us know what you liked about your stay and how we can improve, you are helping us deliver an excellent experience for you and future guests! I would like to let you know... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We found ourselves in need of a room for the night at the last minute, and ended up at the Best Western. The staff was very friendly and helpful and the rooms were clean and odorless. Will definitely stay there again when in the area.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for providing feedback for us at the Best Western in Edinburgh, IN. We love to hear what our guests have to say. We strive to provide each and every guest with excellent customer service every day. Thank you for being the most important part of us and we look forward to your return! Have a great day! More 

Saugatuck, Michigan
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Me and my wife stopped here on our way to Florida coming from Michigan. Room we had on the 2nd floor looked newly updated and was nice and clean. All the staff we encountered were very professional and helpful.The breakfast area was kind of smaller but I will say the food and choices exceeded our expectations. My wife loved the... More 

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for taking time to review our property and for all of the great feedback you provided. We are pleased our breakfast exceeded your expectations. We take pride in preparing a wonderful breakfast for our guests with lots of choices such as waffles w/ toppings, eggs, sausage, ham & cheese omelets, biscuits and gravy, sausage burritos and more! We... More 

Daytona Beach, Florida
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 7, 2015

My wife and I stayed here while visiting family in the general area. The price was very reasonable and the motel itself, even though being older, was clean and convenient to Columbus and Indy, and had comfortable beds. The staff was friendly and helpful. Their breakfast was better than the average motel servings and there was an ample amount of... More 

Was this review helpful? Yes 1
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for taking the time to write such a wonderful review of the Best Western in Edinburgh, IN. We love hearing from our guests and appreciate your loyalty. We look forward to your next visit. Have a great day! More 

baldwin, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

good customer service and a good value shopping center and food nearby sits back from hiway which makes for a quiet night and trip advisor need 200 characters so I will make it wordy by adding this unnecessary sentence

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

All of our guest reviews are very important and helpful for us so we do appreciate you taking the time out to rate and review us. I'm glad enjoyed the Best Western along with the Edinburgh Outlet Mall and great restaurants that we are in close proximity to! We welcome you back on your next visit to Edinburgh, IN! Have... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

A must stay hotel! Who knew a Best Western could feel like the Ritz but this one did! Exceptional service and the staff that was one of the best I have ever encountered! They were ever accommodating! They went as far as getting my kids favorite cereal (lucky charms ) for breakfast our second day there! The rooms were extremely... More 

Was this review helpful? Yes 2
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

We greatly appreciate all of your positive remarks about our hotel. I am very pleased to see that the Best Western staff went above and beyond to make your stay enjoyable and memorable! Our goal is to provide excellent customer service along with clean accommodations for all of our guests and we are very proud to have family friendly amenities... More 

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11 photos of this hotel

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