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BEST WESTERN Horizon Inn

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11780 North U.S. 31, Edinburgh, IN 46124
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BEST WESTERN Horizon Inn
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BEST WESTERN Horizon Inn
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123 reviews from our community

Traveler rating
    45
    33
    18
    19
    8
See reviews for
45
25
6
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shelby Township, Michigan
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Good place to stop overnight while on the road, and especially with a small dog. Happy to find a clean, pet friendly place to stop. Quiet - also a plus when stopping overnight while on a road trip. Friendly staff and decent breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

We greatly appreciate all of your compliments and feedback. We are so pleased that our pet-friendly hotel was perfect for your overnight lodging needs. Please come back to visit us whenever you are in the area, we would love to serve you again! More 

Russellville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I were passing through Edinburgh on our way back to Tennessee and stayed in the Best Western Horizon Inn for one night. The price was great, the rooms were clean, the breakfast was good, and Rick was incredibly helpful. I would definitely stay here again and would recommend it to anyone.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for visiting with us, we appreciate your business! I am so thrilled to hear that Rick provided you with superior customer service. Customer service is #1 for us at the Best Western Horizon Inn. We never lose sight that you have a range of options available to you when seeking out a business to meet your lodging needs.... More 

Columbia, Missouri
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed here for the Final Four games and not only was the price great, but the rooms were clean, the staff was friendly, and the breakfast was delicious. There were waffles, oatmeal, muffins, danish, juice, yogurt, coffee, eggs, sausage, biscuits, gravy, premade omelets, breakfast burritos, and cereal. Quite a spread. There is also an indoor... More 

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for choosing to stay at the Best Western in Edinburgh, IN for your recent trip to see the Final Four. We appreciate your trust in us. Your comments regarding our business is most appreciated. We take pride in the wonderful breakfast we serve for our guests and are pleased your enjoyed it! Please come back and visit us... More 

Kalamazoo
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night on our way to Nashville for Spring Break. The room was clean and the amenities were decent. It was nice to have a frig and microwave in the room, since we had some drinks and fruit we wanted to keep cold. There was very little counter space in the bathroom but since it was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for taking time to review our hotel. We appreciate all of the feedback we receive from our guests as you are the most important part of our business. We are pleased you enjoyed our hotel and amenities. I sincerely apologize for the noise you experienced during your stay. We did have a very large group this particular weekend... More 

Mundelein, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Driving from Salt Lake City, Utah to Lexington, N. C., our overnight stays were selected by the location of Best Western Hotels. Laramie, Wy., Des Moines, Iowa and Edinburgh, Ind., were our choices and all were great and met all of our expectations. Great staff, great room and super breakfast. Totally recommend this hotel chain to anyone traveling.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

We are pleased to hear of your loyalty to the Best Western brand. Thank you for staying with us, we are honored! We greatly appreciate your very positive review of our business. It is always most rewarding to hear directly from our guests. Please revisit us again soon, we would love to serve you again. More 

Springfield, TN
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed here with our family. The rooms were cleaner than I expected. Beds were comfortable. The bathroom was small, but the shower nice. The breakfast was good, not exceptional, but good for a free breakfast. The lady who set out breakfast was extremely pleasant. Overall, it was a good hotel. Not 5 star, but for the price, very... More 

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for your feedback. All of our guest feedback is very beneficial for us! We are pleased you enjoyed your recent stay. We have some future updates and renovations planned so we can hopefully exceed your expectations! Thank you for choosing the Best Western and we look forward to your return! More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The staff were very friendly and tried hard to make sure that we had all we needed for our stay. Anything we asked, they were kind and helpful. With the exception of the room being a little stuffy and the microwave not working, it was overall a great spring break night for me and my grandkids! Convenient to food and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Hello and thank you for taking time to review the Best Western in Edinburgh, IN. We take pride in our hotel and the level of service we try to provide for our guests and our pleased you enjoyed your stay. Please come back and visit us on your next trip to Edinburgh. Have a great day! More 

Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here 1 night. Hotel has no elevator! All of the clocks in the rooms had the incorrect time. It was clean, rooms were sufficient but it was a noisy hotel and for that reason we wouldn't stay again. Staff was friendly. Breakfast was average to poor.

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for your feedback. We appreciate all of our guest feedback as this helps us to improve on our guest experiences. I sincerely apologize for not meeting your expectations for your recent 1 night stay. We will be using your feedback to implement improvements for the future. I have worked with my housekeeping department to ensure the clocks in... More 

Davison, Michigan
1 review
5 of 5 stars Reviewed March 12, 2015

We stayed 1 night at a different hotel where the service was not good . Then went to Best Western. This hotel is a great place to stay. The people we have encountered have all been very nice and helpful. The breakfast is great! Its so nice to walk from your room to get breakfast. Where the food all looks... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for taking time to share your experience of the Best Western in Edinburgh, IN. We love to hear what our guests have to say. We take pride in our hotel and the level of service we try to provide for our guests. We look forward to your next visit to our area. Thank you for being the most... More 

Dayton, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

I try and stay at the Best Western motels as I accumulate my points for free nights, so now I can review this Best Western Horizon Inn. The reservation was made to attend the Maple Festival in Brown County State Park and the town of Nashville taking place that weekend. First, I would like to point out that the distance... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheena G, Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you for sharing your experience about your previous stay at the Best Western in Edinburgh, IN. Our guest feedback is very important to us. By letting us know what you liked about your stay and how we can improve, you are helping us deliver an excellent experience for you and future guests! I would like to let you know... More 

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