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Hilton Garden Inn Columbus/Edinburgh

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12210 N. Executive Drive, Edinburgh, IN 46124
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Hilton Garden Inn Columbus/Edinburgh
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Hilton Garden Inn Columbus/Edinburgh
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294 Reviews from our TripAdvisor Community

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    202
    70
    17
    4
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (100)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (58)
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Gatlinburg
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Fairly nice hotel, perhaps a little above my average rating. Room nice, staff courteous. Free coffee out in lobby at all times. No free breakfast. Breakfast for $10 appeared to be fairly nice, but we ate someplace else. I would have given it four stars if free breakfast provided. Had bench to sit on outside to smoke. Went into Columbus... More 

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Highland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent stay except for hotel not acknowledging my Hilton status therefore charging me for the error of not selecting 2 instead of one when the room was booked. Seeing how I stay in a Hilton property at least 10 nights minimum a year and hold my banquet events at Hilton properties, management should have taken the time to look past... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hgi E, General Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Thank you for taking the time to share you experience of the Hilton Garden Inn on tripadvisor. I do apologize for the billing error. I will attempt to look for you account and correct the charge right away. However, given the limited information, I may not be able to find your reservation so if you could please call me at... More 

Florida, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great hotel close to outlet mall and exceptionally good and very reasonably priced golf course: Timbergate. Breakfast is reasonably priced...but free at the Hampton and Holiday Inn. The bathroom door closes automatically which is strange and the dimmest lights in the room are also in the bathroom which is also strange. That being said, the place is clean, well run... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hgi E, General Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Thank you for taking the time to share you experience of the Hilton Garden Inn on tripadvisor. I always like to remind our guests that you can get half off of the breakfast price by booking the bed n' breakfast package. You can do this online or by calling the hotel direct and asking to book the bed n' breakfast... More 

Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn in Edinburgh, IN is an excellent choice. The staff is very knowledgeable and helpful. The rooms are very clean and comfortable. It is in a great location for shopping and interstate access. Highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hgi E, General Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Thank you for taking the time to share you experience of the Hilton Garden Inn on tripadvisor. We are pleased to see that you had an excellent experience with the Hilton Garden Inn. As always, it was a pleasure to have you as our guest and we will look forward to your return. Thank you, Daniel Arnold General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Robyn Mitchell is by far the BEST bar tender I've ever had the opportunity to be around. I stayed at this hotel for 3 weeks, and the quality of the hotel and staff were great, but because of Robyn, it makes the reputation of this establishment sky rocket!!! From her awesome interpersonal skills, her warm smile, superb customer service and... More 

Was this review helpful? Yes 1
Hgi E, General Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Dear Tiffany, Thank you so much for taking the time to share you experience of the Hilton Garden Inn on tripadvisor. I also want to thank you for recognizing our staff for their excellent customer service. I am glad to see that you continue to have an excellent experience with our Hilton Garden Inn. We truly appreciate your loyalty to... More 

Greenville, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent value. The place is spotless on a safe nice lot close to nice restaurants and outlet shopping. The breakfast is among the best we ever had. The desk personnel are very nice and helpful. Great folks to see after a long day. We always stay when passing through.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Hgi E, General Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Douglas, Thank you for sharing your experience of the Hilton Garden Inn on tripadvisor. We are very pleased to see that you had a great experience with our staff and enjoyed the amenities of the hotel. We appreciate your loyalty and will look forward to your return visit. In the spirit of hospitality, Daniel Arnold General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Charming hotel with plenty of amenities. Clean and safe throughout the entire hotel. Friendly staff. Plush towels. Quiet rooms with comfortable beds. Breakfast was made to order, served quickly, and was delicious. I will stay there again next time I'm in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hgi E, Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Thank you for sharing your experience at our hotel and pleased that everything met with your satisfaction. We appreciate your feedback and use it to improve the service we provide our guests. We look forward to you staying with us in the future when you are in the area. Sincerely, Raymond L Brown Assistant General Manager More 

Smyrna, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 28, 2015

This was my first time staying in a Hilton Garden Inn. I normally stay at Hampton or Hilton. The quality was slightly below what I normally see in Hampton and Hilton. The room was decorated nicely with fairly updated furniture, but room needs to be deep cleaned. There was empty water bottles under the desk and dusty carpet along all... More 

Review collected in partnership with Hilton Garden Inn

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Hgi E, General Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Dear Gary H, We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our housekeeping and maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider... More 

Fort Wayne, United States
1 review
5 of 5 stars Reviewed May 27, 2015

Great hotel. Very consistent with the quality of the Hilton Garden Inns. Actually, one of the best ones we have stayed in recently. Very new and updated decor. Nice, clean rooms and staff was very personable. Would highly recommend.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hgi E, Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Thank you for sharing your experience and found everything met your expectations. We use your feedback to improve on the service we provide. I am please you enjoyed your stay and hope that you choose to stay with us in the future when you are in the area. Sincerely, Raymond L Brown Assistant General Manager More 

Lexington, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We stay in Edinburgh every year for the Indy 500. Usual stay is at the adjacent Hampton, however they were booked so we stayed at the Hilton Garden Inn. The hotel was full on Saturday night, however it was still quiet. The room was well maintained. There were really no issues, aside from a 3:30 AM visit to the lobby... More 

Was this review helpful? Yes
Hgi E, Manager at Hilton Garden Inn Columbus/Edinburgh, responded to this review

Thank you for choosing to stay with us during Race Weekend and sharing your experience. We use your feedback to improve the service we provide our guests. I am sorry you was unable to get coffee early in the morning, we try to have it available 24 hours a day. I hope you choose to stay with us in the... More 

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