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Ameristar Casino Hotel East Chicago

Certificate of Excellence
777 Ameristar Boulevard, East Chicago, IN 46312
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Ameristar Casino Hotel East Chicago
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Ameristar Casino Hotel East Chicago
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174 reviews from our community

Traveler rating
    115
    42
    6
    7
    4
See reviews for
16
65
23
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I come to Ameristar often, the hotel is great, food is good, and my experience with the staff for the most part has been good. Besides the heavy smoking and the occasional person who there with no money, just looking for a handout, the casino is good.But over the last 5-6 months, me and a few other, have grown suspicious... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean. We got the king non-smoking room and it was nice. Had a shower and a tub. No bugs. Limited TV channels. Smoking in the casino was evident but our room smelt fresh and the lobby had minimal cigarette smell if any. I like the added security of using your key card to get to the hotel part and the... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Took a day off and stayed at the Ameristar Hotel. I was greeted with smiles and all the staff made me feel welcome. The King Suite was out of this world! I will be going back and will ask for the same room.

Was this review helpful? Yes 1
Kankakee, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

water in shower felt like a garden hose. liked the fridge in room. bath room always felt cold heater by the window the room gets hot but not the bathroom maybe put in a heat bulb in the bathroom would help.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2015 via mobile

Beautiful modern updated comfortable rooms,casino is ok,food choices ok....Only downfall u cant win crap tables have been terrible,dealers are new,slow and mess up tables...Pit crew Pete talks,raps,and plays entirely to much...Get rid of him...and too many people standing around not playing and begging for money......

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed on a Sunday to celebrate my husbands birthday. We arrived a little after 11 in the morning. We figured we could not check in yet, but we went to the front desk to ask the question. Denise greeted us and said she had a few rooms to offer us. She was extremly friendly and helpful. It was so... More 

Was this review helpful? Yes 3
Lexington, Kentucky
Top Contributor
86 reviews 86 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 1, 2015

We were recently working in the area and decided to stay here for the evening. I think we made a great choice. All of the staff were very helpful and courteous and it was great to have complimentary valet parking and a bellman to help with all of our gear. The rooms were very clean, spacious and comfortable, and the... More 

Was this review helpful? Yes 1
indianapolis, in
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 22, 2014

We booked at the Ameristar because of the new 12-table poker room only to discover it was completely empty at 8pm (minus the three bored employees). That was a huge disappointment for my husband since it was his birthday trip. He did enjoy the craps tables though thankfully. The hotel was super clean but the walls were incredibly thin. We... More 

Was this review helpful? Yes 1
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Thank you for sharing your review on tripadvisor, Shan3422. It is our top priority to ensure our guests experience a gratifying stay especially when celebrating such an important event such as a birthday. I sincerely apologize that we did not achieve this for you and your husband. I certainly understand that having multiple players participating enhances the game. I went... More 

Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

So I stayed there in couple of occasion in that hotel. The service is pretty good the location its ok. Perfect to relax play and drink, stay for a day or two grab a buffet brunch lunch or diner. The food is pretty good and have variety of choices. Overall good clean rooms and good costumer service. I got free... More 

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Detroit, Michigan
2 reviews
4 of 5 stars Reviewed December 4, 2014

Don't let the neighborhood scare you, this is a great place for a couple to escape from Chicago or Southwest Michigan. A great rate and a room that could inspire romance would convince me to bring my wife on a future visit for an escape. The large, well appointed bed, mood lighting in the walls, tub for two, glass shower,... More 

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