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Ameristar Casino Hotel East Chicago

Certificate of Excellence
777 Ameristar Boulevard, East Chicago, IN 46312
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Ameristar Casino Hotel East Chicago
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Ameristar Casino Hotel East Chicago
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176 reviews from our community

Traveler rating
    116
    41
    6
    7
    6
See reviews for
16
67
23
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Coldwater, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a beautiful hotel with rooms that beat most. Spacious room, king bed, couch with coffee table, table and chairs. Also the bathroom had a tub for two and a separate shower for two too and all gold fixtures. It is a very contemporary look. We also had a great lake view room on the 13th floor. All staff... More 

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Hammond, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

My girlfriend had a 2 free nights so we stayed and we didn't realize we have them until February it's cost us over $2,000 dollars can't believe this happened never STAY THERE AGAIN ...always check for them I know for a FACT because we don't stay @ hotels or motels thanks AMERISTAR fix your PROBLEM!!!!!! We had them real bad... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Horrible, I stayed here put the do not disturb sign on the door and went to Chicago, came back 6 hours later noticed some one had been in my room. Their was some stuff missing out of my duffel bag I called security they was real nice. It took 6 days for someone to call me, a mr Scott [--]... More 

Was this review helpful? Yes 3
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I come to Ameristar often, the hotel is great, food is good, and my experience with the staff for the most part has been good. Besides the heavy smoking and the occasional person who there with no money, just looking for a handout, the casino is good.But over the last 5-6 months, me and a few other, have grown suspicious... More 

Was this review helpful? Yes 2
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2015

Clean. We got the king non-smoking room and it was nice. Had a shower and a tub. No bugs. Limited TV channels. Smoking in the casino was evident but our room smelt fresh and the lobby had minimal cigarette smell if any. I like the added security of using your key card to get to the hotel part and the... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Took a day off and stayed at the Ameristar Hotel. I was greeted with smiles and all the staff made me feel welcome. The King Suite was out of this world! I will be going back and will ask for the same room.

Was this review helpful? Yes 2
Kankakee, Illinois
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

water in shower felt like a garden hose. liked the fridge in room. bath room always felt cold heater by the window the room gets hot but not the bathroom maybe put in a heat bulb in the bathroom would help.

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 14, 2015 via mobile

Beautiful modern updated comfortable rooms,casino is ok,food choices ok....Only downfall u cant win crap tables have been terrible,dealers are new,slow and mess up tables...Pit crew Pete talks,raps,and plays entirely to much...Get rid of him...and too many people standing around not playing and begging for money......

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed on a Sunday to celebrate my husbands birthday. We arrived a little after 11 in the morning. We figured we could not check in yet, but we went to the front desk to ask the question. Denise greeted us and said she had a few rooms to offer us. She was extremly friendly and helpful. It was so... More 

Was this review helpful? Yes 4
Lexington, Kentucky
Top Contributor
95 reviews 95 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 1, 2015

We were recently working in the area and decided to stay here for the evening. I think we made a great choice. All of the staff were very helpful and courteous and it was great to have complimentary valet parking and a bellman to help with all of our gear. The rooms were very clean, spacious and comfortable, and the... More 

Was this review helpful? Yes 2
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