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Ameristar Casino Hotel East Chicago

777 Ameristar Boulevard, East Chicago, IN 46312
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1 room 1 guest
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Ameristar Casino Hotel East Chicago
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206 Reviews from our TripAdvisor Community

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Traveler rating
    130
    56
    6
    7
    7
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24
75
24
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (43)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (30)
All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed three nights here. The staff were all friendly. The hotel/casino is located in an industrial area, but it's quiet. There is a small beach area but it was closed for some reason. The room was a really nice size and clean. There are a few restaurants available. We ate at 3 different ones which were... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Lets just say we had a disturbing beginning to our visit. The rate jumped between checking on the rates on Sunday and finally making the reservation on Monday. In addition our room was not cleaned one night. However, the Hotel Operations Manager was very kind to us and took care of the entire problem. My wife and I ended up... More 

Was this review helpful? Yes
West Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

From the time I walk in every one was great. The lady at the front new who I was after not seeing me for more then a year. We talked about thing that was the same things we talked about a year go. That Blew me away that someone remember who you are. Thanks

Was this review helpful? Yes
Merrillville, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed two nights recently at the Ameristar Hotel and Casino. The hotel rooms are five star rooms with beautiful bathrooms and beds. I went down to the Stadium bar and was just pleasantly surprised by all the sports memorabalia, nice design and space. The bartenders were extremely professional and pleasant. Their service was excellent. The multiple tv screens allows... More 

Was this review helpful? Yes
Calumet City, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoy all of my visits. The rooms are nice and comfortable. The beds are especially nice and have all of the nice big comfy pillows. Rooms are always clean. The amenities are great, nice size soaps. The cleaning staff are professional and courteous whenever I have encountered them. The front desk (check-in) are very helpful and always ask if... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
20 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was lovely and surpassed all my expectations. my experiences with the staff was good they seems to really care that I was having good time I felt at ease my family called our place away from home, if you value your safety Amerista is your place

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Bill, thank you so much for taking the time to share your experience with us. We pride ourselves on delivering exceptional guest service, and we are thrilled to know we helped to create an amazing stay for you and your family. We have shared your kind comments with our hotel staff and look forward to your next visit. Thank... More 

Plano
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms were nice, clean. Staff was very Professional. Hotel Grounds were exceptionally clean, well maintained. Everything, and I do mean EVERYTHING, in the room was in working order. Check-n was fast not much wait time.

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Marc, thank you for detailing your experience to us. We are so happy to know that you had a wonderful experience with us at Ameristar East Chicago. We hope we see you again soon. Sincerely, Ameristar East Chicago. More 

Dixmoor
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

My experience was the greatest, the hotel staff was so nice they made me and my guest feel at home. The rooms were beautiful and I enjoyed the amenities that they have.The reasturants are so good especially the Buffet.I enjoy best is that hospitality was great I will come again and bring my friends again when they come to town.

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear 822vera, thank you so much for your kind comments. We are thrilled to see that you had a great experience out Ameristar East Chicago. We will certainly share your positive feedback with the appropriate teams and we look forward to seeing you again very soon. Sincerely, Ameristar East Chicago. More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 22, 2015

After traveling all night (18 hours) we found refuge in an very unexpected place. The parking lot is clean. The lobby and desk very clean and visually impressive. Our double queen room with a partial lake view (807) was clean, organized, and the decor was modern and appealing. Quiet halls.

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Aimee, thank you for your visit and your review. We are pleased to see that you had a wonderful stay at Ameristar East Chicago. We will make sure to pass along your kind words to our hotel team, and we hope we can welcome you back in the near future. Thank you again, Ameristar East Chicago. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

The rooms at this hotel/casino were great. They were very clean and attractive. The bathrooms were huge with a separate room for the toilet. Marble floors and lots of extras. Only problem is that we traveled with our 16 year old son. They did not make it clear that children were not really welcome. We had to have special permission... More 

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Steve, we really appreciate you taking the time to share your experience with us. We are happy to see that you enjoyed your stay at our hotel, and we hope you found your room to be very comfortable. Please know that we will pass your feedback about to the appropriate departments in order to improve future experiences. Thank you... More 

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