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Quality Inn

2.5 of 5
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2500 North Lafayette Road, Intersection I-74 & US 231, Crawfordsville, IN 47933
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Ranked #5 of 8 Hotels in Crawfordsville
A recent review
3 of 5 stars reviewed 2 weeks ago
John S cleveland
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Ashby, West Virginia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I'm speaking for 5 guys and 4 rooms. One of us had a nice room - the other rooms however were not very clean and old/tired. One room had no A/C when they talked to the desk they were informed there were no more rooms and were given a fan. The staff was nice but not very helpful in that... More 

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cleveland
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As last reported two guest room wings are still "under construction". No apparent work being done on the exterior of the occupied room wing. Room itself was good. Carpet clean, vanity area large with good lighting for makeup and shaving, bed very comfortable for sleeping, AC kept room at correct temp, flat screen TV uses Direct TV--nice that it has... More 

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Fort Wayne, Indiana
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here because a friend booked the cheapest hotel in town... Half of the hotel was closed. The wing we stayed in was the "newly remodeled" section which apparently meant new carpet and paint. Bathtub drain was broken and too k several hours to drain. When we called the desk, they said their maintenance man was off until Tuesday (this... More 

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Travelers are raving about these Crawfordsville hotels

Oak Harbor, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 20, 2015

The outside is way run down. Supposedly they are undergoing renovation. The room was dirty. It was more humid in the room than outside. The bath tub faucet would not completely turn off and the drain would not completely drain. The restaurant was undergoing a change too. The pool was closed but I could not see anything wrong with it.... More 

Was this review helpful? Yes 2
quality280, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out a review for our property. On behalf of the staff, I would like to apologize for not meeting the appearance standards you deserve when staying at Quality Inn. As you said we are currently undergoing major renovations to the property to help improve our guests experience. We will keep our guests... More 

Bristol
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 29, 2015

This was the only hotel within 23 miles. I wish we had gone the 23 miles. The rooms were small and water spots throughout the ceiling. Outside stairwells were closed with yellow tape due to 0 support. Plaster falling off beams. Blacked out windows. A scary hotel to say the least. But if you want to know what your neighbors... More 

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Grand Rapids, Michigan, United States
1 review
2 of 5 stars Reviewed May 16, 2015 via mobile

New management claims renovations but that's all we see, claims. Don't fall for the excuse. The beams that hold the outside roof are rotting away. Almost all the paint is either completely flaking or totally rusted. Room two doors down has an open door where the lock is removed at it is obviously kicked in. The entire exterior is in... More 

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Ross B, General Manager at Quality Inn, responded to this review

Yes we have been saying that, for some time now, we are under renovations. When we took over the hotel, we were going into winter. During the winter we had, which I'm sure you had a similar winter, it's hard to renovate an exterior room hotel during the winter. We are finishing up the bids for our renovations right now.... More 

cleveland
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 8, 2015

We stay at this hotel at least once a year. This time because all other hotels were booked due to the Final 4 basketball games in Indy. It simply is not worth $89 a night! Room was clean. Heat from the window AC unit was noisy. Door had a metal plate over the door knob area--looked like the door had... More 

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Ross B, General Manager at Quality Inn, responded to this review

John, I'm sorry to hear about your experience you had while at our property. My management company purchased the hotel in early August of last year. We have came a long way from where the hotel was before then and we are continuing to improve. There have been some hiccups on the way, but we continue to move in the... More 

Little Falls, Minnesota
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 6, 2015

This is a large, older hotel that looks to be renovating parts of it. We were told we had the last double room available, but the parking lot was mostly empty and we were put on the far end of the motel from the lobby. Nonetheless, the room was comfortable, though the rooms were double beds instead of queens. Nice,... More 

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Ross B, General Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out a survey for our hotel. We are in the process of renovating two of buildings and also our restaurant. The hotel is in for a major transformation within the next few months. Here at the hotel, we are very excited for the much needed change, but most of all, we are... More 

Lawrenceville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

Our room was very nice, mostly updated, spacious, comfy bed, virtually no noise pollution from neighboring rooms, fridge, micro, and flat screen. The main complaints.. the Internet was horrible and bathroom very outdated and not so clean or else I would have selected 5 star for this quality.

Was this review helpful? Yes 2
Ross B, General Manager at Quality Inn, responded to this review

Bea, Thank you for taking the time to fill out a survey for our property. We always enjoy hearing from guests on how we are doing, and your kind words are very appreciated. We recently had new 100Mbps internet service installed for the rooms. Hopefully, this will not be an issue for you in the future. We are very excited... More 

Chicago, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 1, 2014

The room was very disappointing and it did not reflect the renovations it claims. There was a huge stain in the rug by the front door and another under the sink. I can overlook stains in the rug, but the bath tub wasn't clean and had hair in it. The pillows smelled like they haven't been washed in a long... More 

Was this review helpful? Yes 1
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