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Holiday Inn Express Hotel & Suites Crawfordsville

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2506 N Lafayette Road, Crawfordsville, IN 47933
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Holiday Inn Express Hotel & Suites Crawfordsville
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111 Reviews from our TripAdvisor Community

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Traveler rating
    75
    29
    5
    1
    1
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39
17
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (22)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (24)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I cannot tell you how clean the hotel was. Very nice. The new girl at the desk. CHERYL was fantastic. Just a doll. When asked about the pool she was very helpful to bring more pool towels. She also had a great suggestions for Pizza. Thank you for a great time.

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your great review! It is always nice to hear about our friendly staff. Cheryl is a definite asset to our hotel and we are glad you agree. We will be sure to share your comments with Cheryl and our entire team. We are looking forward to your next visit and can't thank you enough for sharing your... More 

1 review
5 of 5 stars Reviewed 1 week ago

Room was very spacious and clean. Nice pool area and great breakfast, which was well stocked and also very clean. When we checked in Saturday night, the receptionist was the only one working (due to a sick coworker), yet she was very friendly and accommodating. This is near the midpoint for family in Wisconsin and family in North Carolina, so... More 

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your great review! We appreciate all the feedback and love it when we receive great feedback like yours. We are thrilled to hear that you enjoyed all the amenities and features our hotel has to offer. We will be sure to share your comments with our entire team. We are looking forward to your next visit and... More 

Omaha, United States
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

What a great overall experience. The room was clean and the bed very comfortable as has usually been our experience with IHG facilities. The evening desk agent, Kelsie, was pleasant, friendly, and helpful by making several recommendations , along with detailed directions, for dining. Phyllis, who maintained the breakfast area was in perpetual motion cleaning, restocking and greeting everyone. We... More 

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

You have made our day with your wonderful review! It is always nice to hear about our friendly and helpful staff. Phyllis & Kelsie are a definite asset to our hotel. We will be sure to share your comments with Phyllis & Kelsie and our entire team. We are looking forward to your next visit and can't thank you enough... More 

Columbus, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was clean and comfortable. A person named Phyllis was extremely accommodating and pleasant in the breakfast dining area. She made a difference in our short stay. Great job, Phyllis! Thank you very much.

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your nice review and for choosing our Holiday Inn Express for your stay. It is always nice to hear about our pleasant and accommodating staff. Phyllis is a definite asset to our hotel. We will be sure to share your comments with Phyllis and our entire team. We are looking forward to your next visit and can't... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

nice, clean and comfortable , good staff. Very nice hotel and a excellent value Phyllis, a staff member at the hotel stocking the continental breakfast foods was very pleasant and fun to talk to. I had met up with some friends there and continued up to Grand Haven MI for a 4th of July extended weekend at the dunes, The... More 

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your nice review and for choosing our Holiday Inn Express for your stay. It is always nice to hear about our friendly staff members. Phyllis is a definite asset to our hotel. We will be sure to share your comments with Phyllis and our entire team. We hope you will come back and see us again soon!... More 

Poplar Grove, IL
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 30, 2015

I attempt to book a room at this hotel every year for the Indy 500. The breakfast staff is very friendly and efficient, the hotel understands that the majority of guests staying the night before the 500 are going to the race, they open the breakfast bar up early so we can get on our way. The only negative, and... More 

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your great review. It is always nice to hear about our friendly and efficient staff. We will be sure to share your comments with our entire team We are looking forward to having you as our guest again for the 2016 Indy 500. Paul Parry Director of Operatons More 

Anderson, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2015

Entire hotel, grounds,and room were very clean. Our king suite was exceptional, breakfast was great, workout room and pool very nice, staff friendly and helpful. Not much to do in immediate area, but good for relaxing few days.

Was this review helpful? Yes 1
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your terrific review! You have made us very proud! We will be sure to share your comments with our entire team. We are looking forward to your next visit and can't thank you enough for sharing your experience! Paul Parry Director of Operations More 

La Crosse, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Not only was the hotel and room clean and inviting, the complimentary breakfast was wonderful with many choices offered! Phyllis kept the hot food restocked and was such a nice addition to the breakfast area - personable to all travelers and went out of her way to make it a great experience for each person and family there!

Was this review helpful? Yes 1
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for your nice review and for choosing our Holiday Inn Express for your stay. We are thrilled to hear that you enjoyed our Express Start Breakfast buffet. It is always nice to hear about our helpful and friendly staff. :Phyllis is a definite asset to our hotel. We will be sure to share your comments with our entire... More 

Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 3, 2015

Hotel is clean. Breakfast was real good & the breakfast area was kept clean. Beds are comfortable. The only negative for us was that our room was located across from a laundry storage room on the first floor. When the house keeping staff arrived in the morning, we knew it. They talked so loudly that it sounded as if they... More 

Was this review helpful? Yes 1
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been due to the noise created by our housekeeping staff outside your guest room. We appreciate you bringing this important customer service information to our attention. We are truly sorry for this problem.... More 

Pulaski, Pennsylvania
1 review
1 of 5 stars Reviewed May 28, 2015

Absolutely disgusting. I reserved a room through booking.com cancelled a month before I was to go as I signed up for the free cancellation received a confirmation email from booking.com that the room was cancelled. Booking.com sent them an email canceling the room and has proof it was received and this hotel still charged me and are refusing to give... More 

Was this review helpful? Yes
ptp231, Director of Operations at Holiday Inn Express Hotel & Suites Crawfordsville, responded to this review

We have no record of receiving a cancelation from booking.com which we discussed with the representatives at booking.com. They informed us that they would refund your charges to you. More 

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123 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (61)
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Dining (10)
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Hotel & grounds (21)
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Business center/function rooms (6)
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Pool/beach area (5)
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