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Clarion Hotel and Conference Center

3.0 of 5
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2480 Jonathan Moore Pike, I-65 at Iindiana 46, Columbus, IN 47201 (Formerly Holiday Inn Columbus)
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Clarion Hotel and Conference Center
Best prices for: 1 room 1 guest
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Ranked #6 of 10 Hotels in Columbus
A recent review
5 of 5 stars reviewed 1 week ago
Marty J Goshen, In
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203 reviews from our community

Traveler rating
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    41
    32
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Goshen, In
Top Contributor
57 reviews 57 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I've attended many conventions at this hotel and the staff goes out of its way to meet a group's requirements. The rooms are clean and comfortable and the housekeeping staff is always friendly and accommodating. Whenever we needed extra table coverings, ice, or whatever, we were taken care of right away. The rates for rooms are very affordable, and a... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

On behalf of our staff I would like to thank you for providing us with such a great review of our hotel! Our banquets team does an exceptional job at delivering great service! It is always nice to share feedback such as this. We are very passionate about accommodating our guests and we hope to have yet another opportunity to... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A really good find for us, as we were looking for an alternative to a $300 a night stay at a 1-star hotel in Bloomington IN for my daughter's graduation. Yes it was a bit of a drive, but we got an incredible rate of $71 a night WITH BREAKFAST and internet! WOW!!! The rooms were nice nad the staff... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

Thank you so very much for providing us with a great review! You comments have been shared with our staff and are very appreciated! Our Food and Beverage department are very passionate about providing our guests with an affordable meal that tastes great! We also have daily lunch specials that our guests really enjoy as well. It is great to... More 

Lafayette, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

When we arrived we were put in an outside room, motel not hotel. I looked for other hotels, but with soccer and baseball tournaments everything was booked so we toughed it out. The kicker was we discovered a bottle of lotion underneath the sheets when we got ready to check out, which suggested that the sheets had never been changed.... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

On behalf of the hotel staff we are so sorry to hear that you experienced issues during your stay with us. Your feedback is very important to us and I have shared your comments with our management team. The feedback you mentioned is not a typical issue that we have. We appreciate all feedback and opportunities to correct any dissatisfaction... More 

Fort Wayne, IN
Top Contributor
187 reviews 187 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night when the local more historic hotel was full. We had gracious, courteous service at arrival and a great evening sandwich at the bar. Service personnel were terrific. The hotel, however, doesn't quite know what it wants to be. Is it a Clarion chain bargain with basics well delivered? Or is it a Clarion plus with... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

Thank you for leaving us feedback regarding your stay with us! Our hotel originally was a Holidome and it was rebranded as a Clarion. We are so happy to hear that you enjoyed the décor of the hotel and staff! Our guests are not just travelers but locals as well. I am sorry to hear that you would not be... More 

pa
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have traveled to many places staying at most of the chain hotels for both leisure and business. In grading hotels, ultimately the most important feature is the comfort for obtaining a good nights sleep. I can accept a lack of extra amenities from indoor pool, on site restaurant, adequate parking, and walking distance to attractions. I use a hotel... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

On behalf of our team, we would like to offer our most sincere apologies that you had difficult time sleeping during your stay. In the event of our valued guests finding dissatisfaction during their stay, we are always willing to change guest rooms that would better suit your needs. We appreciate any opportunity we have in accommodating our guests during... More 

Campbellsville, Kentucky
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is the fifth time I've stayed at this property having booked all six times on Priceline. Upon check in was given an exterior entry room 154 which is on the front side but faces the conference center back wall. You have to walk thru the pool area to get to this room from your car. This room was the... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

I am so sorry to hear of your disappointment during your stay. It is our first intention to satisfy all of our guests and we are very committed in utilizing the feedback we receive as an opportunity to improve. We were at one time a Holidome and we did in fact add on to our exterior rooms. We are always... More 

Rochester, Indiana
1 review
1 of 5 stars Reviewed 3 weeks ago

I was very disappointed with my stay here. The hotel is in definite need of a complete upgrade. The room was There was black mold on the lid of the ice bucket and the hair dryer quit working. After speaking to the front desk personnel, a different ice bucket and hair dryer was delivered to my room. When I turned... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

Dear Valued Guest, In response to your review I would like to speak with you directly regarding your stay with us. I have not been made aware of the issues that you are speaking about and I would like to hear from you personally regarding your stay. Please contact the hotel directly to discuss your experience in further detail. We... More 

Barranquilla, Colombia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

There was not a availables rooms at the Indigo, so I was booked at this hotel. If you want to have a travel to the past, you should go to this hotel. Everything is old; there are several plumbing leaks and is obvious the lack of maintenance. The inside pools spread the chlorine smell everywhere. It's cheap bit it do... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

We appreciate your feedback and it is important to us that our guests feel comfortable when staying with us. Our hotel has some age in it and at times we experience maintenance issues. Our maintenance staff is diligent in addressing issues as they arise and are also very guest focused to meet and exceed their expectations. Our hotel has an... More 

Indiana, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

Check in was quick easy and secure. Kelsey made sure that we were familiar wwith the facilities and amenities even walking us to the ice machine. The hotel was extremely busy and Kelsey took the time to assist us even with forgotten items and extra coffee never rushing each guest. Supurb guest service Kelsey.Although we had a room assigned In... More 

Was this review helpful? Yes 1
tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

Thank you for the great review of our hotel. We are always happy to hear when guests recognize our staff members by name. We will certainly communicate your satisfaction of service with Kelsey and other members of our staff. Please let me know if we can be of any assistance in helping your next stay an enjoyable one! Thank you... More 

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
149 helpful votes 149 helpful votes
1 of 5 stars Reviewed April 6, 2015

Why is this place still in business? Don't be fooled. The positive reviews are all based on experiences in the pool and restaurant areas. NOT the rooms themselves. The rooms are beyond awful. I have no idea where the pretty photos on their website originated. If they exist, we did not see them. We paid $122 for one night at,... More 

Was this review helpful? Yes 3
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