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Clarion Hotel and Conference Center

3.0 of 5
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2480 Jonathan Moore Pike, I-65 at Iindiana 46, Columbus, IN 47201 (Formerly Holiday Inn Columbus)
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Clarion Hotel and Conference Center
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Ranked #7 of 10 Hotels in Columbus
A recent review
3 of 5 stars reviewed 3 days ago
Patti W Milan, Indiana
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192 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milan, Indiana
1 review
3 of 5 stars Reviewed 3 days ago NEW

The Hotel is nice.. Needs some updates, Pool was clean ,The Prime rib/ Seafood buffet was awesome! Our room was pet friendly so it was outside...Wasn't very clean had pop spilled in the drawer under the phone, we had 1/2 roll toilet paper, fridge was frozen with a big chunk of ice in it, then we were up half the... More 

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Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose the Clarion because it was close to I-65 which we needed to drive the following day. We were pleasantly surprised by the decor which was very attractive. The hotel was very beautiful and well maintained, There was a very nice indoor pool. When we checked in we were given a card for a free buffet breakfast in their... More 

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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family had booked a block of rooms for a wedding; second time we've stayed here and there had been some updates and remodeling. Per the website there are some pretty swank rooms but we were on a budget and so went with a "guest room" in the "tower" portion. The room was quite comfy with all "standard" semi-luxury amenities, everything... More 

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Martinsville, Indiana
1 review
3 of 5 stars Reviewed 4 weeks ago

On a recent return trip with several family members we had booked a block of at least 8 rooms, we were looking forward to relaxing times in the Hot Tub area. However there were swarms of small children using Hot Tub as a swimming pool, jumping in, running around. Most of these children were not accompanied by adults and those... More 

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Oldbiker49
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 18, 2015

This appears to have been a motor inn from the 1960s. A newer section, called "The Tower" has updated rooms with an interior exit. Mine was a two-week stay in late January-early February. Co-workers in the older motor inn section used towels to block cold air from entering their rooms. Heater/furnaces are loud with thermostats that didn't show numbers. Wi... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

The original part of the hotel (the first and second floors) were built in 1963. The newer section of the hotel was built many years later and is updated. The older rooms are in much need of repair and the drafts around the doors do need to be fixed. The Internet access used to be hit or miss, but we... More 

Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 17, 2015

The staff makes this hotel a place I would return to because the facilities really are tired and dated. The desk clerks, dining room wait staff and cleaning staff were top notch, cooperative and stellar. Stayed here for two weeks and the limited breakfast buffet was virtually the same every day. And I had to turn my heating unit off... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

Thank you for sharing your comments with us about your recent stay to the Clarion Hotel. I have to agree with you that our staff here is top notch in spite of the fact that the hotel is getting older and is in need of some much needed repairs. I am sorry that the breakfast buffet did not change. I... More 

Boston.MA
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

Stayed here January 29 to February 12 and highly recommend this Clarion. Breakfast buffet is excellent and the Friday and Saturday non stop prime rib buffet for $21 is a good deal. All hotel employees are helpful and polite. Many families come here for the weekend as the hotel has a couple of pools and kids seem to enjoy and... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

It was nice to see that you were here for two weeks and that you enjoyed your stay. I would have to agree with you that our employees are nice and polite and are always ready to help our guests with their needs. The exterior rooms do make it somewhat inconvenient for you to reach the restaurant and other areas... More 

Indianapolis, Indiana
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 8, 2015

Our family stayed one night here for a sort of staycation. We stayed in a poolside room with two double beds. We being my husband and I and three of our children. The Room. Had its pros and cons. The room was a nice size. Decently lit. The beds weren't too small. They were comfortable and cozy. There was enough... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

I was glad to read that you and your family decided to have a staycation at the Clarion Hotel. I have to agree with you in that the television could be in a better place in the room and that the bathrooms are on the smaller side. As for the curtains, there is a black out curtain by the sheers... More 

Louisville, Kentucky, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 2, 2015 via mobile

When checking in, a young man who had recently been in a car accident provided such outstanding service that we wanted to make sure to acknowledge it. He was so gracious from the moment we walked up to the desk until we checked out. The Clarion corporation has an extraordinarily valuable asset in this young man.

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

Thank you for taking the time to share your comments with us about your recent stay. I know of the individual that you are speaking of that we have working at desk. I was not surprised to read that he provided you with outstanding service. All of our staff members pride themselves on providing excellent customer service for our guests.... More 

Anderson, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2015

We just checked out this morning! Was in town for a swimming competition. Opted to stay here instead of with the swim team due to miniture golf. On Friday night we checked in with Kelsie not sure on spelling of his name. Super friendly and professional. Kelsie gave us cards to have free breakfast both mornings. Our room on 7th... More 

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tadams8, Manager at Clarion Hotel and Conference Center, responded to this review

I was so glad to read that you enjoyed your stay with us here at the Clarion Hotel. From reading your comments, it sounds like everything from the clean room to the great customer service and being able to swim in the clean pool and hot tub was enjoyed except for the fact that the water in the pool was... More 

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